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  • 12-01-2004 9:49am
    #1
    tinofapples
    Registered Users, Registered Users 2 Posts: 2,965 ✭✭✭


    A friend of mine bought a laptop last July in Currys ( Compaq 2500 ). He's been complaining about problems with it for the last couple of months and asked me to have a look.

    I got it off him on Saturday and there does seem to be some problm occuring every time you connect to the internet with it.

    After approx 1/2 mins an error message appears asking the user to close all application as the sysetm will be shut down in 50 seconds !!

    "NT Authority \ Settings" is also mentioned in this box .

    Anyone have any ideas ?

    He should obviously bring it back but he's a lazy ba$tard and said he would if I can't do anything for him .


Comments

  • #2
    ColmOT [MSFT]
    Closed Accounts Posts: 545 ✭✭✭ColmOT [MSFT]


    You've got the blaster virus.

    do these 3 things in the following order:

    1.On another PC, download Windows Update fix 824146 from http://windowsupdate.microsoft.com & install it on the affected laptop
    2.Update your antivirus definitions
    3.Go to www.symantec.com to download the Blaster removal tool

    THis wil solve your problems.


  • #3
    tinofapples
    Registered Users, Registered Users 2 Posts: 2,965 ✭✭✭tinofapples


    Cheers Colm , have downloaded all files and will try them tonight at home .


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