Problems with RTE and real player

pascall

Whenever I log onto RTE I get thrown up the following message "A general Error has occured"
Bit of research says I have to reconfigure my settings and am told to do this.


Configure Real Player for Windows to work around this Inktomi problem as follows:
· Discover the address of a local streaming media proxy: see Finding the Streaming Media Proxy below.
· Discover the version of Real Player you have by pulling down the Help menu and selecting About RealOne Player.
· Configure Real Player according to the version you have:
· In RealOne Player v2.0, pull down the Tools menu, and select Preferences...
o In the left-hand Category panel, click the [+] beside Connection.
o In the expanded list, click Proxy.
o In the right-hand Proxy panel, under Streaming Settings, click Change Settings....
§ Under PNA and RTSP Proxies, check Use Proxies:
§ In the row PNA:
§ In the box Proxy address, enter the name of the streaming media proxy.
§ In the box Port, enter 1090.
§ [only if found to be necessary: In the row RTSP:
§ In the box Proxy address, enter the name of the streaming media proxy.
§ In the box Port, enter 9231.]
§ [only if found to be necessary: Under HTTP Proxy, click Use Proxy:
§ In the box Proxy address, enter the name of the streaming media proxy or any other web proxy.
§ In the box Port, enter 8080.]
§ In the box Do not use proxy for:, enter 192.168.*
§ Click OK to exit Streaming Proxy Settings.
o Click OK to close Preferences.


I can do the easy stuff but I am lost when it comes to finding the streaming settings.

Anyone able to help.

spockety

Hi Pascall,
Can you email onlinetechs@rte.ie and we can take it from there