Sky plus hard drive failure

digiking

Hi
Got sky plus a couple of weeks ago camo home to the despair that my sky box was saying "system fault cannot record or playback please contact brodcaster for assistance"

I read that is is most likely to be the hard drive.

Will this be convered in guarantee?

Thanks

DONT GET SKY PLUS IT BREAKS TO EASY

JDxtra

Yes of course it will be covered under warranty (unless you dropped the box down the stairs or took the thing apart to have a look inside!).

Mike 1972

Is it possible to replace the HDD in a Sky+ with a larger (120Gig) one

Of course a digibox with built in DVD burner would be better

digiking

Hi
Phew thats good to hear!
Will it be okey even though it was a self install, i tried another sky+ box on the setup and it worked a treat

So it is definately the box

Thanks

Greenman

For lots of $ky+ info look here http://www.hummer.co.uk/sky.htm

bf1

Im not sure if it will be under garuntee but i could be wrong..

Im playing with the idea of a self install myself but this is a sticking point for me too..
Although i want to save €75 but will i end up paying more on repairs?

Anyone know

Tony

Originally posted by bf1
Im not sure if it will be under garuntee but i could be wrong..

Im playing with the idea of a self install myself but this is a sticking point for me too..
Although i want to save €75 but will i end up paying more on repairs?

Anyone know

It is warrantied if self installed unless you damage it yourself by dropping it etc

Tony

bf1

Thanks tony i will get in contact with you about it by e-mail.
but are the hard drives a problem cos if i get sky+ it WILL be used to its full Capicity

Thanks again,
bf1

Tony

Originally posted by bf1
Thanks tony i will get in contact with you about it by e-mail.
but are the hard drives a problem cos if i get sky+ it WILL be used to its full Capicity

Thanks again,
bf1

I'm not aware of any problems so far but hards drives do fail from time to time just like every other piece of technology.

Tony

digiking

Tony.

:cool: Thanks for clearing that up for me coz i was a bit worried, However do i get a new sky plus box or will the simply replace the harddrive?

Digiking

Tony

Originally posted by digiking
Tony.

:cool: Thanks for clearing that up for me coz i was a bit worried, However do i get a new sky plus box or will the simply replace the harddrive?

Digiking

Not sure to be honest as I've not had any failures yet.

Tony

robert muldoon

I have the Sky guy coming to me today to replace my Sky+ box due to a modem failure, I have the box for about 6 months, the problem is I got the box in the UK and if i want to use the warranty i will have to send the box back to the shop where i got it so i have to pay the call out charge - €108. Modem failure means i cant use the box office services and any pay to view programs,as far as i know it dos'nt effect anything else, also during the first 12 months Sky cant communicate with the box which might have caused problems

digiking

The guy called checked it out and said that he would have me a new box next week all i have to do is
Give Him a Call
Put the old reciever into the box
Bring it to the shop
They will give me a new package

I am glad of this, but i hope they will be in on monday because i will only be around on monday

bricks

Originally posted by bf1
Im not sure if it will be under garuntee but i could be wrong..

Im playing with the idea of a self install myself but this is a sticking point for me too..
Although i want to save €75 but will i end up paying more on repairs?

Anyone know

I've gone the 'Self install' Route.
This seemed to cause Sky major confusion, 1st they told me to go back to the shop where I bought it, then they tell the guy in the shop that I need to ring them. They won't accept the contract that the guy in the shop has, they have to send me out a special one. Even the guy in the shop was getting pissed off with Sky.
It seems there's no tick box for 'the customer knows what he's doing and installed it himself' on their computer. Spent a whole 1hr in the shop dealing with that.

bf1

Can i ask the store to say to sky that they got one of "theirs" to go and put it up for me or would that have long term imlications?

Thanks,
bf1