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Vodafone voice & Fax mail

  • 16-10-2003 1:55pm
    #1
    JJSolutions
    Closed Accounts Posts: 156 ✭✭


    Has anybody had any problems after they enabled the faxmail service on their vodafone account.

    It seems i dont get an alert to a voice message nor is it there when i ring 171 - only seems to have happened since i enabled the fax service.

    Was testing it out

    when i have 1 unread fax i loose any voice messages and dont get a reminder
    when i deleted this fax and tried again - i got the message when i rang 17 1but never got an alert.
    now i have some old faxes and dont receive any voice mail alerts and they are not there when i ring 171

    I have a funny feeling im going to be on first name terms with their "Customer care executives" very soon.


Comments

  • #2
    SoundWave
    Registered Users, Registered Users 2 Posts: 1,146 ✭✭✭SoundWave


    its prob ur best bet to ring 1907. i had a similar problem where i wasnt gettin any alerts for voice/fax mail but they sorted it.

    Rob


  • #3
    Our man in Havana
    Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    can you get fax mail with vodafone RTG?


  • #4
    jesus_thats_gre
    Registered Users, Registered Users 2 Posts: 17,441 ✭✭✭✭jesus_thats_gre


    can you get fax mail with vodafone RTG?

    Yes


    The best bet would be to dial into your mailbox and try disabling notification (voice or sms) and then re-enable it again. If this fails, call Vodafone and they will escalate it to their second line support team who will delete your existing mailbox. You will then be required to set your mailbox up again, but everything should be working then.


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