Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

IOL Anytime Woes

  • 09-10-2003 9:56pm
    #1
    parasite
    Registered Users, Registered Users 2 Posts: 2,077 ✭✭✭


    So, it's been a week since receiving my activation letter from Esat & they still haven't set up my account properly at all. My username & password seem to be set up as i can log into their usage site using another isp, yet i can't dial 1893 247 365
    It's not a computer/modem problem, as ringing the number on a handset gets me an engaged tone, when i should be getting fax-like noises apparently ...i've been ringing their 'tech support' number all week, and they keep just fobbing me off by saying "we'll get a network technician to look at it" etc, "and we'll ring you back" ...
    needless to say, they don't ring back. Anyone else have a similar experience, what should i do next ? Who should i contact to bypass the drones ?
    arggh


Comments

  • #2
    Mossy Monk
    Closed Accounts Posts: 28,128 ✭✭✭✭Mossy Monk


    one line that seems to work with companies is, "sort it or i am taking my money elsewhere"


  • #3
    parasite
    Registered Users, Registered Users 2 Posts: 2,077 ✭✭✭parasite


    hmm it was magically turned on today, behold the power of boards :ninja:


  • #4
    Frank Grimes
    Registered Users, Registered Users 2 Posts: 5,461 ✭✭✭Frank Grimes


    Originally posted by parasite
    hmm it was magically turned on today, behold the power of boards :ninja:
    Yeah, parasite wouldn't be a common name. I'm sure they found your order pretty quick.


  • #5
    parasite
    Registered Users, Registered Users 2 Posts: 2,077 ✭✭✭parasite


    should have put a :rolleyes: in there


Advertisement