Problems with E4 and Film Four on Sky digital

quaalude

Hi -

My Sky digital has been rather bad of late - Film Four and E4 being unwatchable. The picture constantly breaks up, and the sound dips and clicks. Other channels (Paramount Comedy, Sci Fi etc.) are fine.
In Services > Signal test, the signal strength is just over 1/2, and the signal quality is about 1/3.
Does anyone have any suggestions?

Thanks so much.

carrolls

Originally posted by quaalude

In Services > Signal test, the signal strength is just over 1/2, and the signal quality is about 1/3.

Your signal strength and quality settings are way below the treshold for receiving a high quality picture.
You can be guaranteed a problem free picture only if both settings are above 70%.
You need to adjust your dish.

Mossy Monk

i am getting constant break ups and sound drop outs on lots of channels these days. it takes about half an hour after i plug the box in for me to get some remblance of a steady picture. my box is dying because next doors works fine on my dish. looks like i'll have to get a new one soon Sky+

donhughberto

Have both off you checked the connections between dis and minibox, mine was a bit loose a while back and i tightened it and it has worked fine since!

Mossy Monk

yes. like i said next doors box works perfectly with my dish

byte

But is next door's digibox the same as yours? Some boxes can handle weak signals better than others. Have you tried your box next door? BTW, is it a Pace 2500 perchance?

Mossy Monk

black grundig, the exact same as theres. got them within a few days of each other. for the record mine breaks up in there too