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Netsource Outages - Killiney/Shankill

  • 31-08-2003 2:27pm
    #1
    Registered Users, Registered Users 2 Posts: 6,741 ✭✭✭


    Anyone else experiencing outages on the Netsource service in this area ?

    For the last ten days or so I am getting disconnected for short periods of 5 to 20 minutes on a regular basis. My router confirms loss of signal and it always returns shortly afterward....

    Anyone ?


Comments

  • Closed Accounts Posts: 520 ✭✭✭Co33iE


    im on shankill exchange
    was one time i had to reset router but i thought it just crashed.
    but other than abit of ploss not had any down time.


  • Registered Users, Registered Users 2 Posts: 6,741 ✭✭✭Piliger


    Originally posted by Co33iE
    im on shankill exchange
    was one time i had to reset router but i thought it just crashed.
    but other than abit of ploss not had any down time.

    Many thanks for that - I wonder what else could be causing it . . .


  • Registered Users, Registered Users 2 Posts: 1,862 ✭✭✭flamegrill


    Hi,

    If your loosing the carrier i.e its desyncing for long/medium periods of time, its a line issue. Eircom do all that sort of thing at a lower level than netsource can currently do. So if your loosing the dsl signal its with them. Obviously you'll have to go via netsource support to have it looked at.

    Paul


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