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eircom adsl stats page not working

  • 27-07-2003 10:33am
    #1
    crowbar
    Registered Users, Registered Users 2 Posts: 153 ✭✭


    is anyone else having trouble accessing the i-stream dsl stats page? i can access everything else on the interwebby.

    it seems the only way to find out is through that 1550 number at $$$ a minute. e-mail/chat support isn't supported for starter customers - that's b0llocks methinks for something that's probably their fault. a network status page would be nice ...


Comments

  • #2
    Clover
    Closed Accounts Posts: 1,856 ✭✭✭Clover


    i'v just checked it and could not access it, it has been hit and miss with the stats page for a few days now.

    just checked it again from the eircom broadband customer support links and got "Internal Server Error".


  • #3
    -Wheeler-
    Registered Users, Registered Users 2 Posts: 196 ✭✭-Wheeler-


    I had the same experience. Over the last few days the stats page has either been very slow to load or won't load at all. When it did load it was not showing any increase in my downloads. I'm just getting an error message now. I take it then that nobody can be charged for going over the limit this month !

    Wheeler_1028.


  • #4
    Clover
    Closed Accounts Posts: 1,856 ✭✭✭Clover


    just checked the stats page and it says that i have used 103% of my cap, now there is no way i did that as two days ago i had only used 53% i had almost 2gig left , i downloaded and installed kazza light and was planning on downloading for the next few days , so as not to let it go to waste.

    have to ring them in the morning , anyone else check there stats?


  • #5
    webtest01
    Closed Accounts Posts: 12 ✭webtest01


    There was a problem with the machine that hosts the usage stats for the last week. This led to the stats not being updated properly on several of the days last week.

    Anyway, we got the machine fixed and I updated all the stats yesterday. (which may have led to some wierd results if anyone looked at their stats yesterday).

    They should be correct now up until midnight(ish) last night. If anyone sees anything that looks very suspet in their stats please email me at

    webtest01@eircom.net

    and I'll check it out

    R

    (eircom net)


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