Eircon contract

cranoo · 18-06-2003 5:41pm #1

is there a contract for the self install adsl with eircom.

cranoo :rolleyes:

BArra · 18-06-2003 5:49pm

yes 12 months

Jilm · 18-06-2003 5:51pm

12 month minimum contract for self installation - no different to engineer installation in that respect.

Tazzle · 18-06-2003 6:21pm

did u actually sign a contract? did u agree to any T&C? if you did neither in writing any contract is void. You could worm your way out of it.

elderlemon · 19-06-2003 8:00am

I didn't get any contract paperwork from Eircom - just called up, ordered, kit arrived, installed it and up and running. Should get my first bill later this month.

aphex™ · 19-06-2003 9:45am

What the hell?

Eircom rang me 3 times in the last two days begging me to sign up for their dsl package.

I asked them about the contract and they said it was just a month by month one.
Stupid call centre liars.

Also: i told the guy about Netsource not having a cap and he said nobody had been charged for going over the 4GB DL limit. I said "look- i've two computers- bad situation- i download 4.5 gigs- do i get charged?" "no."

Basically i dont believe anything they'd say now.

bazooka · 19-06-2003 10:27am

yes,all very odd, I also chased them on the contract issue, i asked the installing engineer did he want me to sign anything, "you're alright boss" he said to me...its all going to end badly for somebody though i think...

and as for them charging for going over the limit...has anyone actually been charged yet???

cranoo · 19-06-2003 4:17pm

No one said anything to me either when I got dsl about a contract.

cranoo.

The Brigadier · 19-06-2003 5:58pm

There is a contract.. If you install the eircom software you agree to be bound by it.

If yo don't use the Eircom CD, and get online some other way, you are not tied in.

I got out through this.

bazooka · 19-06-2003 6:00pm

there is no eircom software with the dsl...or am i wrong on this?

could the leasing of an IP address be considered contractual...ie, you accepted use of the IP address and therefore automatically accepted terms and conditions?

The Brigadier · 19-06-2003 6:02pm

They did not supply me with the software either... You have nothing to lock you in.

PiE · 19-06-2003 6:11pm

Eircom still using that crappy EnterNet software?

Just use RASPPPOE instead and you're sorted.

cranoo · 20-06-2003 2:53pm

I got no software off them, at the moment im using RASPPPOE that I downloaded of the net and it seems to be working fine,
so! if no 1 told me about a contract and I got no software off them
im not on contract?

or am I :rolleyes:

cranoo/

Sir Random · 20-06-2003 3:10pm

Try getting out of it, then you'll know.
I imagine eircon will claim that use of the service contractually binds you to paying for it, but I don't see how they can hold you to a one year term if you haven't signed anything.

The Brigadier · 20-06-2003 7:15pm

I was in the same boat. I tried getting out of it, and I did.

They can't lock you into a contract legally without making you aware of it. Even if they try the angle of, usage indicates acceptance of T&Cs.

They HAVE to show you a contract in some shape or form!

dbru3 · 15-07-2003 1:42pm

Hi all,

According Comreg, "contract" for i-stream starter seems to be a verbal agreement.
No signature required for acceptance. Ooops!
Is there a written contract for business user?

I found this document but wondering if it's the right one for T&Cs.
http://www.eircom.ie/About/Activities/Sn1_pt20.pdf
Comment?

By the way, the licence agreement for driver/software on cd-rom (Adsl pack with Prestige modem) is relating to Zyxel only. Not Eircom.

Eircon contract

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