Cannot log into 365online - no notification received on phone

nicnac

When logging into my 365online from the web, I am forced to receive a notification to my phone for approval.

If you don't sent the notification - then how can I access my account??

I can't !!

Possible to get whoever made changes to your systems to revert the untested changes - so people can log into their accounts?

nicnac

Also, the response time of the initial login is ridiculous! It's hanging with a "loading" sign before pin auth

nicnac

Now it is forcing me to link my phone again - when I already had it linked.

I give up!!

nicnac

And via the app on my phone I get a big white screen!! Nice one BOI .. it gives us all so much confidence in the security of the application - when it times out with "Web Page not available"

minibear

Same here. Just a white screen on the app. Yet again. And almost always on a Friday evening. What is going on? I'm totally frustrated.

michael_1916

i am having same issue, disgrace

MenloPete

https://www.boards.ie/discussion/comment/120342163#Comment_120342163

and me...

junkyarddog

Same here too.

Not worth €6 a month for this service.

Considering moving if this continues.

Bank of Ireland: Eve

Hi all, thanks for getting in touch with us here on Boards.

Please be assured that the log in issues with the BOI mobile app has now been resolved and so you should be able to log in as normal.

We apologise for any inconvenience caused.

Thanks, Eve