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What is the Document ref no?

  • 13-02-2019 4:08pm
    #1
    jamesie007
    Registered Users, Registered Users 2 Posts: 1 ✭


    I'm trying to open a second current account online. For the section relating to uploading my proof of address (in my case a financial statement) it asks me to provide a "Document ref no." What is this exactly and where can I find it?


Comments

  • #2
    dartboardio
    Registered Users, Registered Users 2 Posts: 2,436 ✭✭✭dartboardio


    jamesie007 wrote: »
    I'm trying to open a second current account online. For the section relating to uploading my proof of address (in my case a financial statement) it asks me to provide a "Document ref no." What is this exactly and where can I find it?

    Just some random huge number on a document id imagine but i just type in the date or 0000


  • #3
    Bank of Ireland: Jennifer
    Closed Accounts Posts: 490 ✭✭Bank of Ireland: Jennifer


    jamesie007 wrote: »
    I'm trying to open a second current account online. For the section relating to uploading my proof of address (in my case a financial statement) it asks me to provide a "Document ref no." What is this exactly and where can I find it?


    Hi jamesie007,

    Thanks for reaching out to us here. The quickest and easiest option to open the account would be to log into 365 online and Select the option to Apply Online. I hope this helps.

    Thanks Jen


  • #4
    rronayne
    Registered Users, Registered Users 2 Posts: 1 ✭rronayne


    Hi there, 

    I am currently in the same situation as above. I have applied online and am trying to upload proof of address (bank statement) but I can't locate my Document reference no. 

    Can you advise?


  • #5
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    rronayne wrote: »
    Hi there, 

    I am currently in the same situation as above. I have applied online and am trying to upload proof of address (bank statement) but I can't locate my Document reference no. 

    Can you advise?

    Hi rronayne,

    Thanks for the question.
    When you received the first email from us in relation to your account application it should have a reference number for your application and it would be this that you input in that section.
    Thanks again,
    Darren.


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