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Ford warranty- why so short?

  • 25-10-2017 10:59pm
    #1
    Registered Users, Registered Users 2 Posts: 19,655
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    Was looking into a new Fiesta or similar for the ma. Was pretty shocked to see Ford only offer a 2 year warranty as standard (the bare minimum legal requirement as I understand)? To extend it you must pay 100s extra.
    I thought they were doing a 5 year like virtually everyone else but it seems I'm wrong. Did they change this? Their cars aren't that desirable or amazing that they would warrant sacrificing peace of mind and cover after two years is up. That's Ford off the list anyhow.


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Comments

  • Registered Users, Registered Users 2 Posts: 1,054 Tuco88
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    Why not go for 2 year old ford or somthing. It will have taken a big price hit and you will surely get a years warrenty from a dealer, engine and gear box anway.


  • Registered Users, Registered Users 2 Posts: 19,655 road_high
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    Tuco88 wrote: »
    Why not go for 2 year old ford or somthing. It will have taken a big price hit and you will surely get a years warrenty from a dealer, engine and gear box anway.

    Yea we'll see this is just very preliminary looking ! I had sworn Ford were doing a 5 year the past few years but I could be wrong.


  • Registered Users, Registered Users 2 Posts: 73,520 colm_mcm
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    They were doing a 7 year warranty a few months ago. It was 5 years before that.


  • Registered Users, Registered Users 2 Posts: 12,917 Toyotafanboi
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    Weird, they were plugging that "7 year warranty" (140k kms) hard at the start of the year, I didn't know it was an optional extra and not as standard.

    2 years is mean vs. the competition, the Asians have started a race to infinity though with 5, 7, 8 year warranties.


  • Registered Users, Registered Users 2 Posts: 15,449 Vicxas
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    Weird, they were plugging that "7 year warranty" (140k kms) hard at the start of the year, I didn't know it was an optional extra and not as standard.

    2 years is mean vs. the competition, the Asians have started a race to infinity though with 5, 7, 8 year warranties.

    Ford are holding on to the "We are quality, so we don't need long warranty" stance.

    Personally I think 5 is now the minimum standard for a new car with all the computerized bits that can go wrong.


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  • Registered Users, Registered Users 2 Posts: 19,655 road_high
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    Vicxas wrote: »
    Ford are holding on to the "We are quality, so we don't need long warranty" stance.

    Personally I think 5 is now the minimum standard for a new car with all the computerized bits that can go wrong.

    I wouldn't look at a marque only offering two years these days, Ford have always been big on the penny pinching I guess.


  • Registered Users, Registered Users 2 Posts: 8,616 grogi
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    road_high wrote: »
    Was looking into a new Fiesta or similar for the ma. Was pretty shocked to see Ford only offer a 2 year warranty as standard (the bare minimum legal requirement as I understand)?

    There isn't any legal requirement for warranty.


  • Registered Users, Registered Users 2 Posts: 4,636 FishOnABike
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    grogi wrote: »
    There isn't any legal requirement for warranty.
    But the length of warranty and what it covers can be taken as an indicator of a manufacturer's faith in their product build quality and durability.

    The company engineers and accountants would have done their sums and costed different warranty scenarios. If one marque offers lower warranty than others I'd have to ask why.

    I drive a ford with about 370,000km on the clock and it has been trouble free so I have nothing against ford.

    Possibly ford consider they can trade on their name and don't have to match other's warranties? If it would cost little to do it's short sighted to give the competition a marketing advantage.


  • Registered Users, Registered Users 2 Posts: 8,616 grogi
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    But the length of warranty and what it covers can be taken as an indicator of a manufacturer's faith in their product build quality and durability.

    Yes. But there is a different perspective to look at as well.

    Extended warranty periods give local authorised garages a lot to work on services. 5 additional years of servicing at the dealer might cost you more than any repair that might happen...

    Warranty does exclude loads of stuff as well - suspension, brakes, clutch and DMF etc.


  • Registered Users, Registered Users 2 Posts: 73,520 colm_mcm
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    Warranty will cover faults due to manufacturing defect, cars often get the above items replaced on warranty.


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  • Registered Users, Registered Users 2 Posts: 8,616 grogi
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    colm_mcm wrote: »
    Warranty will cover faults due to manufacturing defect, cars often get the above items replaced on warranty.

    But don't cover issues due to poor design.

    Claim to have ACC radar that is in a place certain to be hit with a stone within half a year will be dismissed as 'mechanical damage'.

    Bushings that are too short which causes them to go every year, DMF that is too weak and ****s itself - forget about that... You would even have to fight to have pads and disks covered after a caliper seizes and damages the brakes...


  • Registered Users, Registered Users 2 Posts: 19,655 road_high
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    grogi wrote: »
    There isn't any legal requirement for warranty.

    I thought there was an EU minimum but I'll stand corrected.


  • Registered Users, Registered Users 2 Posts: 19,655 road_high
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    But the length of warranty and what it covers can be taken as an indicator of a manufacturer's faith in their product build quality and durability.

    The company engineers and accountants would have done their sums and costed different warranty scenarios. If one marque offers lower warranty than others I'd have to ask why.


    Possibly ford consider they can trade on their name and don't have to match other's warranties? If it would cost little to do it's short sighted to give the competition a marketing advantage.

    I wouldn't buy one over say Renault, Hyundai or Peugeot who all have arguably better ranges now than Ford.
    I remember a few years back looking at a company Mondeo and thought the spec surprisingly mean compared to the competition.
    I guess the Ford badge still has huge credibility with some buyers. I'd say their profit margin must be above competitors


  • Registered Users, Registered Users 2 Posts: 19,102 Del2005
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    road_high wrote: »
    I thought there was an EU minimum but I'll stand corrected.

    The EU brought in a law which we never implemented as our consumer law has better protection.


  • Registered Users, Registered Users 2 Posts: 8,616 grogi
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    Del2005 wrote: »
    The EU brought in a law which we never implemented as our consumer law has better protection.

    In Ireland consumers are protected to some extend up to 6 years. It is the seller (exp. the dealer) that is held accountable.

    But it isn't warranty, which is a promise, typically from the manufacturer, to fix the product.


  • Registered Users, Registered Users 2 Posts: 19,102 Del2005
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    grogi wrote: »
    In Ireland consumers are protected to some extend up to 6 years. It is the seller (exp. the dealer) that is held accountable.

    But it isn't warranty, which is a promise, typically from the manufacturer, to fix the product.

    A warranty does not require the fix to be permanent consumer law does.


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