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Paddypower and Crystal Palace Drama

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Comments

  • Registered Users, Registered Users 2 Posts: 54,741 ✭✭✭✭Headshot




  • Registered Users Posts: 1,152 ✭✭✭PEACEBROTHER


    Now im confused ? are we getting paid or not ?


  • Registered Users, Registered Users 2 Posts: 54,741 ✭✭✭✭Headshot


    Now im confused ? are we getting paid or not ?

    I think its just an image for the general public


  • Closed Accounts Posts: 3,071 ✭✭✭user2011


    Headshot wrote: »

    Tut tut pp telling lies.. "punters affected by the correction of the mistake cannot expect to be compensated". and the confusion continues...

    People you say they are getting paid should send off emials too the above website they'll soon be on the phone too pp


  • Registered Users Posts: 492 ✭✭TheJackAttack


    Bastards...They'd better..I was told it'd be receiving a good will gesture


  • Registered Users Posts: 1,152 ✭✭✭PEACEBROTHER


    The conversation I had with live help told me im getting paid ,
    However i didnt save this conversation or session id number anyway to pull it back up ?


  • Registered Users, Registered Users 2 Posts: 20,862 ✭✭✭✭inforfun


    They can hardly say in the press: yes, we made a mess and are happy to pay out everybody who jumped on it.

    That would set a precedent for any future cock ups.

    Like myself, when i put a bet on it last night i was thinking that they would be void before the match ended. So, just for the fun i put 2x a fiver.

    Had i read about previous mistakes always being paid out to the full, i probably had put down slightly more than just 10 euro.


  • Registered Users, Registered Users 2 Posts: 4,408 ✭✭✭ft9


    As far as I can see, if your account went negative and then back to 0, your laughing as thats the goodwill gesture, clearing the negativity from your account.

    The money you withdrew is for keeps!


  • Registered Users, Registered Users 2 Posts: 2,103 ✭✭✭Derek!


    ***** how is it a good will gesture takin the money back? what's so good about that?


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  • Registered Users, Registered Users 2 Posts: 4,408 ✭✭✭ft9


    Derek! wrote: »
    ***** how is it a good will gesture takin the money back? what's so good about that?

    Eh?


  • Registered Users, Registered Users 2 Posts: 1,886 ✭✭✭MoscowFlyer


    I guess we will just have to wait until Friday (maybe?) to see if the funds are processed to my CC/Bank account. I will post Screenshot if they do.


  • Registered Users, Registered Users 2 Posts: 2,103 ✭✭✭Derek!


    ft9 wrote: »
    Eh?
    They told me they put my account back to €0 as a gesture of good will but then said this when I asked if I could keep the money I withdrew:

    [FONT=Tahoma, Verdana, Arial]Thank you for contacting Paddy Power Customer Support.
    [/FONT]

    You were incorrectly credited winnings due to a blatant price error in the Crystal Palace v Crawley match yesterday.

    As per our rules we voided these bets and settled them at the correct price, which however left you with a negative balance of €1067.56.

    As a goodwill gesture we have brought balance back to zero.

    I apologise for any inconvenience caused.


  • Registered Users Posts: 1,152 ✭✭✭PEACEBROTHER


    The conversation I had with live help told me im getting paid ,
    However i didnt save this conversation or session id number anyway to pull it back up ?


    Anybody


  • Registered Users, Registered Users 2 Posts: 54,741 ✭✭✭✭Headshot


    I just want friday to come ffs :(


  • Registered Users Posts: 492 ✭✭TheJackAttack


    Withdrawn money is ours..owever, if you did not withdraw money I sincerely doubt you will be receiving any gesture


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  • Registered Users, Registered Users 2 Posts: 54,741 ✭✭✭✭Headshot


    Anybody

    no


  • Registered Users, Registered Users 2 Posts: 4,408 ✭✭✭ft9


    Anybody

    No I dont think you can pull it back up, but I wouldn't worry, if they ssaid you will get it you will.

    I can't imagine them going back on it, prob too late now anyway as the money should be well on its way to being processed.

    I would expect funds in bank tomorrow evening or Fri morning


  • Registered Users, Registered Users 2 Posts: 2,103 ✭✭✭Derek!


    It seems that different CS staff are sayin different things to some people


  • Registered Users Posts: 1,152 ✭✭✭PEACEBROTHER


    Anybody think the money we withdrew that all we will get is the correct price . Could be sneaky way by Paddy Power


  • Registered Users, Registered Users 2 Posts: 54,741 ✭✭✭✭Headshot


    Iv enough of this thread tbh :D

    Back friday lads :D


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  • Registered Users, Registered Users 2 Posts: 4,408 ✭✭✭ft9


    Anybody think the money we withdrew that all we will get is the correct price . Could be sneaky way by Paddy Power

    No you will be paid in full if they said so I would think


  • Registered Users, Registered Users 2 Posts: 20,862 ✭✭✭✭inforfun


    Anybody

    Your only hope is maybe your browser history.


  • Registered Users, Registered Users 2 Posts: 12,327 ✭✭✭✭ben.schlomo


    Just for the record i emailed 'Off The Ball' on Newstalk twice today about the whole situation. Be interesting to see if it gets a mention on tonights show. Also waiting on a reply from customer support over my outstanding balance which they have effectively nicked off me.


  • Registered Users Posts: 6,018 ✭✭✭TheMilkyPirate


    you all went into a negative balance as you didn't have the money in your account to cover it, I did have the money in my account to cover it so they took it out of that. but seen as they rest your thing to zero then surely i should get the money back as it is practically the same thing???


  • Registered Users Posts: 1,152 ✭✭✭PEACEBROTHER


    They never say full amount though , they say bet was corrected to correct price and money withdrawn is ours


  • Registered Users, Registered Users 2 Posts: 4,408 ✭✭✭ft9


    They never say full amount though , they say bet was corrected to correct price and money withdrawn is ours

    Yes they did, theyve confirmed many times on live chats that amounts withdrawn are ours


  • Registered Users, Registered Users 2 Posts: 2,198 ✭✭✭buckfasterer


    Just received an email back from customer services, told to bugger off again. I'll upload it later when I get to a computer. They aren't denying giving the gestures out by the way.


  • Registered Users, Registered Users 2 Posts: 4,408 ✭✭✭ft9


    baraca wrote: »
    you all went into a negative balance as you didn't have the money in your account to cover it, I did have the money in my account to cover it so they took it out of that. but seen as they rest your thing to zero then surely i should get the money back as it is practically the same thing???

    The difference here is they were able to take yours back, not people who withdrew it.

    Its not a goodwill gesture at all there just saying that as fcuk all they can do.


  • Registered Users Posts: 1,152 ✭✭✭PEACEBROTHER


    Ok ,
    Just a thought that Paddy Power could be sneaky on us


  • Registered Users Posts: 492 ✭✭TheJackAttack


    Ok ,
    Just a thought that Paddy Power could be sneaky on us

    Hardly? In the sense of 60c profit due to -2 bet or something?


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  • Registered Users Posts: 1,152 ✭✭✭PEACEBROTHER


    true , im just hoping for the best but expecting the worst


  • Registered Users, Registered Users 2 Posts: 2,328 ✭✭✭Mezcita


    Palpable error lads.

    I'd expect the "goodwill gesture" to be that your accounts are limited to peanuts.


  • Registered Users, Registered Users 2 Posts: 2,198 ✭✭✭buckfasterer


    This is the email i got from them.

    ncident ID: 671344
    Hi Martin,

    Thank you for contacting Paddy Power Customer Support.
    Our rules state: 'We cannot allow for mistakes, nor accept responsibility for any errors or omissions in respect of the announcing, publishing, or marking of prices, runners, times or result, despite every effort to ensure their accuracy. Paddy Power reserves the right to correct any obvious errors'

    With regards to goodwill gestures in the past these do not affect whether we will apply a goodwill gesture in the future. If Crawley had beaten Crystal Palace your bet would have been settled as a losing bet, however, as Crystal Palace did win your bet was settled at the correct price. The decision on this will stand. I apologise for any inconvenience caused.
    If you have any further queries please click here to avail of our Live Help
    Kind Regards,
    Daniel Chaplin
    Paddy Power Customer Service


  • Registered Users Posts: 193 ✭✭panthera


    people are being ridiculous here.ye are dealing with bookmakers.it was a glaring error and its covered in their terms and conditions.and people crying because they didnt get a free payday.grow up lads, ye all knew what a mistake it was but ye tried to take advantage.


  • Registered Users, Registered Users 2 Posts: 757 ✭✭✭colly_06


    If Crawley had beaten Crystal Palace your bet would have been settled as a losing bet.

    :rolleyes:


  • Registered Users, Registered Users 2 Posts: 4,408 ✭✭✭ft9


    So easy to spot those that are raging they weren't on!


  • Registered Users, Registered Users 2 Posts: 1,033 ✭✭✭unitedrover


    panthera wrote: »
    people are being ridiculous here.ye are dealing with bookmakers.it was a glaring error and its covered in their terms and conditions.and people crying because they didnt get a free payday.grow up lads, ye all knew what a mistake it was but ye tried to take advantage.

    Agree. Doubt this game would have attracted the same level of betting interest without the odds error.


  • Registered Users, Registered Users 2 Posts: 1,033 ✭✭✭unitedrover


    ft9 wrote: »
    So easy to spot those that are raging they weren't on!

    PP should have text us....our odds are wrong. Everyone get on


  • Registered Users, Registered Users 2 Posts: 2,198 ✭✭✭buckfasterer


    panthera wrote: »
    people are being ridiculous here.ye are dealing with bookmakers.it was a glaring error and its covered in their terms and conditions.and people crying because they didnt get a free payday.grow up lads, ye all knew what a mistake it was but ye tried to take advantage.

    Its the fact that some got paid out and others didnt. Read the thread.


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  • Registered Users Posts: 1,152 ✭✭✭PEACEBROTHER


    panthera wrote: »
    people are being ridiculous here.ye are dealing with bookmakers.it was a glaring error and its covered in their terms and conditions.and people crying because they didnt get a free payday.grow up lads, ye all knew what a mistake it was but ye tried to take advantage.


    Ok fair enough if they came out and say no but they said to us live help , we are getting the money as goodwill gesture ?


  • Registered Users, Registered Users 2 Posts: 4,408 ✭✭✭ft9


    PP should have text us....our odds are wrong. Everyone get on

    That would just be ridiculous


  • Registered Users Posts: 193 ✭✭panthera


    i would never give paddy power business.shocking bookmaker.PP would be made to leave the bets stand.everyone knew it was wrong, get over it!!:)


  • Registered Users, Registered Users 2 Posts: 1,033 ✭✭✭unitedrover


    Its the fact that some got paid out and others didnt. Read the thread.

    Down to different withdrawal methods i guess


  • Registered Users, Registered Users 2 Posts: 4,408 ✭✭✭ft9


    panthera wrote: »
    i would never give paddy power business.shocking bookmaker.PP would be made to leave the bets stand.everyone knew it was wrong, get over it!!:)

    They did leave it stand, get over it


  • Registered Users, Registered Users 2 Posts: 5,377 ✭✭✭Warper


    Lads, it take 2 days for the cash to be refunded if using a Debit Card- to your bank account so im expecting mine tomorrow - Thank you sweet Jesus


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  • Registered Users, Registered Users 2 Posts: 757 ✭✭✭colly_06


    Agent
    there are two withdrawals in your account. 150 and 1000. The withdrawals have been processed fine in your account on the 23rd of August. Withdrawals takes an average of 2 to 3 business days to reach the account...
    Agent
    You will have the funds by tomorrow or Friday

    **** just got real....


  • Registered Users, Registered Users 2 Posts: 1,033 ✭✭✭unitedrover


    Look at the free PR we're giving PPowers just by discussing this


  • Registered Users Posts: 193 ✭✭panthera


    made a killing did you?:D


  • Registered Users, Registered Users 2 Posts: 8,900 ✭✭✭Eire-Dearg


    "The funds you withdrew have gone back to your bank. And yes you were returned to zero as a goodwill gesture."


  • Registered Users, Registered Users 2 Posts: 1,033 ✭✭✭unitedrover


    I want free money:(


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