Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

UPC 240mb broadband and telephone package €45/month

Options
13567…18

Comments

  • Options
    #62
    DvB
    Registered Users Posts: 10,191 ✭✭✭✭DvB


    bk wrote: »
    That modem only supports DOCSIS 2.0, which maxes out at 30mb/s. You will need a new modem/router that supports DOCSIS 3.0 for speeds faster then 30mb/s (60, 120, 240mb/s).

    It is like changing from ADSL to VDSL. Much more modern technology.

    Any idea what the performance of the Thompson router/modem that UPC provide is like?
    "I will honour Christmas in my heart, and try to keep it all the year" - Charles Dickens




  • Options
    #63
    StaticNoise
    Registered Users Posts: 2,407 ✭✭✭StaticNoise


    Just for those wondering about the router: I'm using the Cisco 3925 (Docsis 3.0 enabled model), and I'm getting ~240Mbps on my 200Mbps account.
    So it is more than capable.


  • Options
    #64
    cruhoortwunk
    Registered Users Posts: 2,355 ✭✭✭cruhoortwunk


    StaticNoise wrote: »
    Just for those wondering about the router: I'm using the Cisco 3925 (Docsis 3.0 enabled model), and I'm getting ~240Mbps on my 200Mbps account.
    So it is more than capable.

    I have the Technicolour all in one modem router (with no bridge mode), how did you get the 3925?


  • Options
    #65
    Ronan
    Registered Users Posts: 732 ✭✭✭Ronan


    Thanks to the OP! I rang and switched to this package today, saves me €10 a month while increasing speeds and giving free mobile calls.


  • Options
    #66
    Goodshape
    Registered Users Posts: 8,488 ✭✭✭Goodshape


    Is it possible to change / upgrade a UPC package online? I logged into my account on the website but couldn't find an option.


  • Advertisement
  • Options
    #67
    Caliden
    Registered Users Posts: 5,982 ✭✭✭Caliden


    Goodshape wrote: »
    Is it possible to change / upgrade a UPC package online? I logged into my account on the website but couldn't find an option.

    It is but you won't save anything.

    Human contact required to save.


  • Options
    #68
    Ronan
    Registered Users Posts: 732 ✭✭✭Ronan


    Goodshape wrote: »
    Is it possible to change / upgrade a UPC package online? I logged into my account on the website but couldn't find an option.

    They look for €60 to do it online, call and they will do it for free (12 month new contract).


  • Options
    #69
    Goodshape
    Registered Users Posts: 8,488 ✭✭✭Goodshape


    €60 just to initiate the change, in addition to the €45/m? Cowboys, Ted.

    I'll give them a call later. The sales team on the phone tend to drive me up the wall, though. I know exactly what I want and they'll still try to explain the benefits and differences of various packages to me, while unable to answer the most basic technical queries.


  • Options
    #70
    ThisRegard
    Closed Accounts Posts: 27,834 ✭✭✭✭ThisRegard


    Caliden wrote: »
    It is but you won't save anything.

    Human contact required to save.

    If your current package is more expensive that the new ones then you will.
    Goodshape wrote: »
    €60 just to initiate the change, in addition to the €45/m? Cowboys, Ted.

    The €60 should be just if you need to update your modem, doesn't apply if yours is already capable. I ended up ringing anyway just to clarify that point with them as I didn't want their online system assuming I needed a new one. There is small print there on the €60, it says package depending or something like that.


  • Options
    #71
    Goodshape
    Registered Users Posts: 8,488 ✭✭✭Goodshape


    ThisRegard wrote: »
    The €60 should be just if you need to update your modem, doesn't apply if yours is already capable.

    Definitely need a new modem. We're on an almost embarrassingly old UPC package at the moment.

    So, more questions actually... is the modem they give me for €60 worth it, or am I better off getting my own?

    And am I right now in thinking the new modem is free, for existing customers, if I call them to upgrade?


    Honestly afraid to call them without having the answers myself beforehand. Last time I tried to upgrade yer man on the phone was beyond clueless.


  • Advertisement
  • Options
    #72
    StaticNoise
    Registered Users Posts: 2,407 ✭✭✭StaticNoise


    cruhoortwunk wrote: »
    I have the Technicolour all in one modem router (with no bridge mode), how did you get the 3925?
    I moved to the faster speeds. I was 150Mbps, then bumped up.
    Also, I just asked.


  • Options
    #73
    paddydriver
    Registered Users Posts: 2,079 ✭✭✭paddydriver


    StaticNoise wrote: »
    I moved to the faster speeds. I was 150Mbps, then bumped up.
    Also, I just asked.

    I upgraded to 240Mb today but want to get the 3925 too so I can bridge it. How recently were they able to give you one? I am the original Technicolor too and its a crock of sh1t!

    Thanks


  • Options
    #74
    Larcoon
    Registered Users Posts: 63 ✭✭Larcoon


    Ronan wrote: »
    Thanks to the OP! I rang and switched to this package today, saves me €10 a month while increasing speeds and giving free mobile calls.

    What package have you got now, and how much are you paying


  • Options
    #75
    bromley52
    Registered Users Posts: 2,803 ✭✭✭bromley52


    Goodshape wrote: »
    €60 just to initiate the change, in addition to the €45/m? Cowboys, Ted.

    I'll give them a call later. The sales team on the phone tend to drive me up the wall, though. I know exactly what I want and they'll still try to explain the benefits and differences of various packages to me, while unable to answer the most basic technical queries.

    Ring the UPC loyalty dept on 061 272190. They are so nice and have no problem in giving the 'new customer offers' or better to existing customer. The main sales staff are completely clueless and rude.


  • Options
    #76
    StaticNoise
    Registered Users Posts: 2,407 ✭✭✭StaticNoise


    paddydriver wrote: »
    I upgraded to 240Mb today but want to get the 3925 too so I can bridge it. How recently were they able to give you one? I am the original Technicolor too and its a crock of sh1t!

    Thanks
    Easily two years now.
    Just be polite and friendly with Loyalty. :)


  • Options
    #77
    cruhoortwunk
    Registered Users Posts: 2,355 ✭✭✭cruhoortwunk


    bromley52 wrote: »
    Ring the UPC loyalty dept on 061 272190. They are so nice and have no problem in giving the 'new customer offers' or better to existing customer. The main sales staff are completely clueless and rude.
    Its in their interest to be nice and stop people cancelling. They get commision. I used to work in AOL and the cancellations department was called 'member save'


  • Options
    #78
    Ronan
    Registered Users Posts: 732 ✭✭✭Ronan


    Larcoon wrote: »
    What package have you got now, and how much are you paying

    I got the 240mb Limitless with mobile for €45


  • Options
    #79
    theintern
    Registered Users Posts: 587 ✭✭✭theintern


    Into The Blue wrote: »
    The shït router upc supply is good for 50mbps alright, I got one on adverts for €60 and wifi is good for 450mbps n, so just waiting on upc to catch up :)

    As for bandwidth, depends on the number of seeders :D

    Which one did you buy and what speeds are you getting?


  • Options
    #80
    techdiver
    Registered Users Posts: 3,088 ✭✭✭techdiver


    paddydriver wrote: »
    I upgraded to 240Mb today but want to get the 3925 too so I can bridge it. How recently were they able to give you one? I am the original Technicolor too and its a crock of sh1t!

    Thanks

    Is it the Technicolor TC7200?

    have you tried the hidden page here - http://192.168.0.1/system/switch-mode.asp to switch to Bridge Mode?


  • Options
    #81
    theintern
    Registered Users Posts: 587 ✭✭✭theintern


    cruhoortwunk wrote: »
    I have the Technicolour all in one modem router (with no bridge mode), how did you get the 3925?

    Ring them and say you want things to be 'deconsolidated', they offered me the choice when I upgraded my package.


  • Advertisement
  • Options
    #82
    Corholio
    Registered Users Posts: 14,014 ✭✭✭✭Corholio


    stimpson wrote: »
    I'm not going anywhere and I have no plans to cancel. I've been with UPC for 5 years or more and have never had a problem. I think I can remember one day when the service was down. Who would I go to anyway? Eircom? Lol.

    Oh no arguing with their internet speeds, it's great. Fantastic for you, just that their tactics won't suit people who aren't as content with price/package etc.


  • Options
    #83
    darconio
    Registered Users Posts: 932 ✭✭✭darconio


    Anybody knows, when canceling the TV service and keeping just the internet, is the analog signal still received?
    E.G. I have the digital box in one room with all the channels, but if I hook up the cable to the TV I receive the standard analog (DTT?18?) channels : will this still works if I subscribe just to the internet?


  • Options
    #84
    cruhoortwunk
    Registered Users Posts: 2,355 ✭✭✭cruhoortwunk


    techdiver wrote: »
    Is it the Technicolor TC7200?

    have you tried the hidden page here - http://192.168.0.1/system/switch-mode.asp to switch to Bridge Mode?

    Will try it later, I was under the impression it needed a firmware update


  • Options
    #85
    evolving_doors
    Closed Accounts Posts: 11,812 ✭✭✭✭evolving_doors


    Ronan wrote: »
    I got the 240mb Limitless with mobile for €45

    whats mobile? is it like a mobile phone package ?free calls/texts/data on your normal smart phone?


  • Options
    #86
    bromley52
    Registered Users Posts: 2,803 ✭✭✭bromley52


    Armelodie wrote: »
    whats mobile? is it like a mobile phone package ?free calls/texts/data on your normal smart phone?

    Its nothing to do with your mobile provider.

    The upc (home phone and bb) 45 euro gives totally free local, national and roi mobile calls on your home phone. There is an app (horizon phone) that you can install on your smartphone which will let you make and receive calls as if you are using your home phone. Wifi or data required. This will allow to to use you UPC free calls while out and about and even abroad. You will make those calls using the app.


  • Options
    #87
    Akula
    Registered Users Posts: 771 ✭✭✭Akula


    cruhoortwunk wrote: »
    Will try it later, I was under the impression it needed a firmware update

    Would be interested to hear how you get on.


  • Options
    #88
    Mimikyu
    Registered Users Posts: 18,910 ✭✭✭✭Mimikyu


    This post has been deleted.


  • Options
    #89
    WIZWEB
    Registered Users Posts: 521 ✭✭✭WIZWEB


    darconio wrote: »
    Anybody knows, when canceling the TV service and keeping just the internet, is the analog signal still received?
    E.G. I have the digital box in one room with all the channels, but if I hook up the cable to the TV I receive the standard analog (DTT?18?) channels : will this still works if I subscribe just to the internet?

    Yep. Works for me


  • Options
    #90
    cruhoortwunk
    Registered Users Posts: 2,355 ✭✭✭cruhoortwunk


    techdiver wrote: »
    Is it the Technicolor TC7200?

    have you tried the hidden page here - http://192.168.0.1/system/switch-mode.asp to switch to Bridge Mode?

    Worked a treat-cheers. I have the ****box for over a year and had given up on getting bridge mode on it.
    So I had my router already setup with static LAN IP and wifi DHCP range etc. I went to that URL (with my correct modem IP), changed from router to bridge and it reset itself.
    Ran a net cable to my router from the modem. Power cycled the tow of them. Then waited a few mins and I got an Ip on my laptop.


  • Advertisement
  • Options
    #91
    ThisRegard
    Closed Accounts Posts: 27,834 ✭✭✭✭ThisRegard


    So it's just a simple matter of setting to bridge mode, hooking up another router via Ethernet and using the new router as your main one for WiFi and Ethernet?


Advertisement