DOVADO UMR - 3G USB router (For use with O2, Three & Vodafone)

tommiejoie · 01-05-2010 12:55pm

Reganovski wrote: »

Sounds very similar to me. Is it a vodafone usb that you have? It seems to be happening very regularly now to me. My network connection goes from "Local and Internet" to just "Local". But when I restart the router its fine again. Its pretty frustrating. I had a three dongle for 2 weeks and it never happened. It doesnt happen when the usb is connected to the computer directly. Anyone know what the bright blue and light blue lights mean on the usb stick cos I see it changing from bright to light blue alot.

I agree, I think it is probably an issue with the router, especially when it indicates itself as connected to the interent but my PC's can't access the Internet without going through a restart. It's like it has to go through a host ip renewal but this occurs so randomly (somethines I'd have to restart several tines a day, sometimes every couple of days) that I can't put my finger on it.

I'm on 3 but Id doubt the carrier makes a difference for this.

FYI, the lights refer to connectivity and reception. If it's an Huawei dongle, flashing means unconnected, solid means connected. Green indicates it's on EDGE, dark blue means is on HIDSP and light blue (cyan) means it's on 3G. These are just the three types of network connection. Obviously 3G is the best format (fastest).

Dr. Nick · 08-05-2010 5:12pm

Can I interchange an O2 and 3 modem on a dovado? Haven't succeeded so far. My problem is that 3 is best coverage but tends to drop a lot, while o2 is more stable but speeds are a lot lower.

Also, playing radio in the backround as mentioned on the 3 thread, does this work? My signal is good.

jonseyblub · 17-05-2010 12:22am

I purchased one of your routers last January and since then I've had absolutely no problems with it at all. However I've never really had any need to upload any amount of big files like photos or video etc. Recently I've opened a flickr account in order to share photos with family and friends but I can never upload photos directly from my laptop as it always times out ( same with youtube and vimeo). For the last couple of months I assumed that the reason for this was because of the fact that I am using mobile broadband and that it was not designed for this. However recently I've changed phone plans and I now have unlimited data on my iphone so I've no need to use the wifi signal from the dovado router anymore as I don't have any reason to fear going over my mobile limit. I can however upload photos directly from my iphone with absolutely no problems. I use O2 as my mobile broadband provider and as my phone provider so I assume the signal is the same coming into the house. I'm now thinking i don't have the correct setting somewhere on my router. I'm not very technical so I'm hoping you may have a solution to my problem. I have tried the solution advised on the dovado website of dis enabling 'Let UMR select safe settings' and clicking on 3G general and restarting router etc to no avail. Any other solutions? I use a sierra wireless modem.

jayteecork · 17-05-2010 3:18pm

Hi all,
Can someone post me a link to the device that I need to turn an 02 dongle into a wifi generator?

Thanks.

ada4347 · 17-05-2010 5:12pm

Hi, can u purchase a dovado in-store please reply! thanks!

Dr. Nick · 02-06-2010 12:36pm

Dr. Nick wrote: »

Can I interchange an O2 and 3 modem on a dovado? Haven't succeeded so far. My problem is that 3 is best coverage but tends to drop a lot, while o2 is more stable but speeds are a lot lower.

Anyone got an answer on this?

DOVADO · 02-06-2010 1:23pm

Dr. Nick wrote: »

Anyone got an answer on this?

yes, just make sure it is a supported model on http://www.dovado.com/modems and that you're using the correct APN.

As of firmware 4.1.6, you have Ireland as a selectable country in the wizard/modem setup of the Dovado routers. You simply select corresponding operator/APN from the drop-down menu.

Commsoft · 02-06-2010 1:37pm

Dr. Nick wrote: »

Anyone got an answer on this?

If I'm interpreting Dr. Nick correctly, he is hoping there's a way to swap modems/operators without any manual reconfiguring.

There isn't a way to get the UMR to automatically change APNs. The only way this could fly is if both modem/SIM combinations worked with a blank APN on the UMR. It's worth testing how your UMR performs with a blank APN with each of the modem/SIM combinations.

Failing that, you just have to change the APN setting each time and do a restart.
--
Gerry Mulvenna
Commsoft | movingWiFi.com

Dr. Nick · 02-06-2010 5:17pm

Commsoft wrote: »

If I'm interpreting Dr. Nick correctly, he is hoping there's a way to swap modems/operators without any manual reconfiguring.

There isn't a way to get the UMR to automatically change APNs. The only way this could fly is if both modem/SIM combinations worked with a blank APN on the UMR. It's worth testing how your UMR performs with a blank APN with each of the modem/SIM combinations.

Failing that, you just have to change the APN setting each time and do a restart.
--
Gerry Mulvenna
Commsoft | movingWiFi.com

Thanks gerry, I'll have a look this evening.

Dr. Nick · 02-06-2010 5:18pm

DOVADO wrote: »

yes, just make sure it is a supported model on http://www.dovado.com/modems and that you're using the correct APN.

As of firmware 4.1.6, you have Ireland as a selectable country in the wizard/modem setup of the Dovado routers. You simply select corresponding operator/APN from the drop-down menu.

Thanks

DOVADO · 02-06-2010 11:00pm

Hi all,

Thought I'd first start by saying that we have release firmware version 4.2.1 for the UMR and the 3GN routers.

We have also launched a successor model for the UMR, called the DOVADO 4GR: http://www.dovado.com/4gr

Aside from that, I'd like to bring to your attention a really cool desktop app developed by a gent in Sweden who put it together on his free time, Daniel Buecke: http://dovtelcon.buecke.com

This app, the Dovado TellStick Controller (DovTelCon), was originally designed to simplify the Home Automation process, however, can do a bit more; namely: provide you all the status information either locally on the LAN or remotely across the Internet! Very cool! It works on the UMR and 4GR platforms as they both have API ports for 3rd party apps.

You'll be seeing a lot more apps in the coming future.....

Cheers!

Dr. Nick · 02-06-2010 11:05pm

Dr. Nick wrote: »

Thanks

DOVADO wrote: »

yes, just make sure it is a supported model on http://www.dovado.com/modems and that you're using the correct APN.

As of firmware 4.1.6, you have Ireland as a selectable country in the wizard/modem setup of the Dovado routers. You simply select corresponding operator/APN from the drop-down menu.

Can I use both usb ports on the umr, one for 3 and one for o2, and switch the APN on the software as above from one to the other or do I need to manually switch them?

DOVADO · 03-06-2010 8:57am

Dr. Nick wrote: »

Can I use both usb ports on the umr, one for 3 and one for o2, and switch the APN on the software as above from one to the other or do I need to manually switch them?

Our routers do not support 2 USB modems.

It has to be done manually.

What's the actual scenario you've set up here?

Dr. Nick · 03-06-2010 10:02am

DOVADO wrote: »

Our routers do not support 2 USB modems.

It has to be done manually.

What's the actual scenario you've set up here?

I moved house and switched from o2 to 3 because the speeds are much better. I haven't cancelled o2 yet. I'm finding 3 dropping a lot, more so than o2 ever did at my previous address so I'm trying to keep options open at the moment.
I didn't know I could change the APN from one to the other but I'll try that (APN was blank).

When 3 drops, I restart the umr and sometimes this is ok but mostly not. Any advice on keeping my 3 connection live?!

DOVADO · 03-06-2010 10:19am

Dr. Nick wrote: »

I moved house and switched from o2 to 3 because the speeds are much better. I haven't cancelled o2 yet. I'm finding 3 dropping a lot, more so than o2 ever did at my previous address so I'm trying to keep options open at the moment.
I didn't know I could change the APN from one to the other but I'll try that (APN was blank).

When 3 drops, I restart the umr and sometimes this is ok but mostly not. Any advice on keeping my 3 connection live?!

Are you using the Connection Tracker?

Dr. Nick · 03-06-2010 11:43am

DOVADO wrote: »

Are you using the Connection Tracker?

not particularly, just to view?

DOVADO · 03-06-2010 2:30pm

Dr. Nick wrote: »

not particularly, just to view?

The Connection Tracker is a watchdog feature within the Dovado router to make sure that the Internet connection is replying. You can read more about it on http://www.dovado.com/hspa

Thanks

Dr. Nick · 03-06-2010 4:50pm

DOVADO wrote: »

The Connection Tracker is a watchdog feature within the Dovado router to make sure that the Internet connection is replying. You can read more about it on http://www.dovado.com/hspa

Thanks

Yes I had looked at that before but was unsure how it worked - thanks, I'll try it.

breathn · 08-06-2010 2:42pm

I have the Dovado 3GN and a 3 branded E1750 plugged into it on the Three network.

Sometimes I get a few days uptime from it, and sometimes I find the modem connected (blue light on) but the light rapidly changing between dark blue and light blue and I found myself unable to do any web browsing.

I was able to have it return to normal by pressing the reset button on the back of the 3GN. The device reset and modem automatically connected.

I wanted this to happen automatically whenever the device encountered a problem so I turned on the Connection Tracker, put in 2 IPs of servers I use, and enabled the option "Redial and Restart (3GN restarts itself after 3 failed redial attempts)"

But again this morning the device had encountered trouble during the night.
The modem was flashing blue and in the DISCONNECTED state.
In the web interface I pressed connect and the device stuck on DISCONNECTED (RECONNECTING) and never actually reconnected.

Using the web interface Restart allowed it to reconnect again.

I *think* the first problem is the modem got itself into a state where it would rapidly switch between HSDPA and UTMS, perhaps two or three times per second. It would be nice to be able to have the router detect this and allow it to do a full reset when this keeps happening.

The second is strange that the web interface and connection tracker didn't help at all.

Any suggestions?

It's running firmware 4.2.1.2241 official

breathn · 11-06-2010 3:07am

Anyone with any ideas on how to make sure the device reconnects? I've had the same problem again this evening. My USB stick disconnected and didn't even seem to attempt to reconnect. It was just in DISCONNECTED state. Clicking Connect in the UI didn't help. Had to reboot the device to get it connect.

Some magic debug switch perhaps that will enable logging to help diagnose it maybe?

ikon · 15-06-2010 6:59pm

Just looking for some help in setting up DMZ on Dovado? Trying to connect another router onto Dovado and open all the ports only for the other router?

I have 3GN router and the latest firmware 4.1.6 loaded.

thanks.

18-06-2010 12:32am

Hi,

Just a question (or two)!

First, I have updated the firmware from 4.1.0 to the present 4.2.2.2254 official, and I have noticed that there seems to be an IP address located beside the connectivity indicator (I could be wrong, just that it consists of 4 octets), if it is an IP address, it seems to be different from what is displayed when I use whatsmyip.com, etc or dyndns which I have installed.

Could someone be so kind to inform me of it's function, I have looked at the firmware upgrade page, though since I have upgraded from an older version, the page displays newer functionalities and there is no mention of this, also there is no updated manual which I could download and locate info on this.

Second, I have several devices in my LAN, and one of which is a server (2008 enterprise) which I have tight vnc and open vpn configured on, all of which operated and configured when I was on DSL with BT.

I have moved house recently, and brought out the UMR along with a 3.ie Midband Huawei E1550 (bill pay), I have set up the port forwarding to reflect these ports needed for this process's to operate, I have also entered the dynamic dns (dyn dns) details and info required.

I can not not ping no1 to my host over the WAN, thought it is set up accordingly (?), I have tried it on a win box and the first ping initiates and returns a ttl though refuses it and the following packets.

I would really appreciate, if any one could point me in the right direction.
I have spoken to 3 about their ports, and they say that they are all open and should work, though on further research on the net I am curious regarding their APN (public vs private ip's), etc.

Again, any help on this, Thank you in advance.

James

watty · 18-06-2010 9:35am

Outward, maybe, Inward it's unlikely to work well as 3 route all via transparent proxies and a few IPs. DynDNS isn't very useful if 10,000 people have same IP at same time.

20-06-2010 3:45pm

watty wrote: »

Outward, maybe, Inward it's unlikely to work well as 3 route all via transparent proxies and a few IPs. DynDNS isn't very useful if 10,000 people have same IP at same time.

I was thinking that.
I was speaking to 3 support asking about if their ports were open and it took 20 mins to get an answer back.

Deep Thought · 24-06-2010 9:06pm

Hi

I am connecting a NAS dongle to the UMR.

I have followed the settings on Dovado.com re: How do I setup my UMR so that I can host a public server for people to reach from outside?

But, I can't connect to my NAS, it seems to keep timing out?

Any ideas ?

EAFC_rdfl · 25-06-2010 3:09pm

silly question, but where do you buy these routers? ive been on http://www.dovado.com/Routers.html but can't see anywhere to purchase!

gillad · 25-06-2010 3:57pm

click on "distribution"

Amalgam · 25-06-2010 10:12pm

UMR or 3GN?

I'm not keen on a fixed antenna. How hard would it be to 'bodge' an RP-SMA socket onto the Dovado 3GN?

heinz57g · 27-06-2010 3:56pm

hello, just checking, anybody had problems after updating a UMR to firmware 4.2.3?

mine since the update does not work with a ZTE MF626 stick anymore, something me and the DOVADO support had worked on last year for a while, until it did.

now, whatever i try, no-go. and, using other sticks (that do work), the date/time does not seem to find a server, it starts and stays at 01jan2001 00.00h ...

have already contacted the excellent DOVADO support, and am sure it will be sorted out somehow, but was just wondering if anyone else here experienced similar, ie an upgrade turning into a downgrade?

greetings - heinz -

cormy · 07-07-2010 10:38pm

Hi Dovado. The supported modem list for my 3GN router includes my Huawei E1752 (on o2). The 3GN's firmware is 4.2.4.

My problem is that it usually takes two or three power cycles (and/or resets through the GUI), before the modem connects.

On the other hand I was able to test using the same 3GN router with someone else's 3 Network modem - it worked first time, every time.

When I do get connected (with the E1752), the signal strength is '64% (3G)' (or some other fgure in the 60s) - so I don't think this is an issue.

It doesn't sound therefore as though this modem is fully supported. Do you have any recommendations.

Other users -> Does anyone else use the E1752 and 3GN combination successfully or am I not alone in this??

Thanks!

Schorpio · 08-07-2010 4:19pm

Hey Dovado,

I just wanted to know if releasing new features for the UMR is going to be phased out with the release of the 4GR, or are new features going to be released side-by-side on all platforms for the foreseeable future?

heinz57g · 11-07-2010 9:19am

has this not been discussed before? cant find it though.

many providers need SMS mssgs to 'short' numbers being send to change account options,
check balances, change setups, and so on.

the UMR when asked to send a mssg to '1699' for example keeps telling you '' Number must
be in international format, e.g. +4612345679 '', and cannot send to just '1699' at all. putting
a country or area code in front also does not work.

question: why does the UMR limit where i can send SMSs to? whats the point anyhow? next
thing i know will be not being able to send SMSs to my mother-in-law ...

and whats the work-around or fix?

greetings - heinz -

heinz57g · 14-07-2010 10:31pm

FOUND IT - FOUND IT - FOUND IT

the short number issue - i remembered having read about it, but it was not
here in the forum, but on one of the DOVADO help pages:

-->> In the recipient field, place a "+" before the number, such as +71456

easy when you know it, so hope it helps somebody some day.

greetings - heinz -

DOVADO · 15-07-2010 9:15am

cormy wrote: »

Hi Dovado. The supported modem list for my 3GN router includes my Huawei E1752 (on o2). The 3GN's firmware is 4.2.4.

My problem is that it usually takes two or three power cycles (and/or resets through the GUI), before the modem connects.

On the other hand I was able to test using the same 3GN router with someone else's 3 Network modem - it worked first time, every time.

When I do get connected (with the E1752), the signal strength is '64% (3G)' (or some other fgure in the 60s) - so I don't think this is an issue.

It doesn't sound therefore as though this modem is fully supported. Do you have any recommendations.

Other users -> Does anyone else use the E1752 and 3GN combination successfully or am I not alone in this??

Thanks!

Have you looked at the possibility of upgrading the USB modem's firmware of your operator website? They might have a fix for that there.

DOVADO · 15-07-2010 9:18am

Schorpio wrote: »

Hey Dovado,

I just wanted to know if releasing new features for the UMR is going to be phased out with the release of the 4GR, or are new features going to be released side-by-side on all platforms for the foreseeable future?

The 4GR is the successor to the UMR. The UMR has been selling since May of 2008. We will maintain minor firmware development on the UMR throughout the summer (new modems and fixes for the most part) and phase out before launching a milestone release.

Some of the new coming features will not be capable of running on the UMR due to processing limitations. This is where the 4GR steps in.

Thanks

DOVADO · 15-07-2010 9:18am

heinz57g wrote: »

FOUND IT - FOUND IT - FOUND IT

the short number issue - i remembered having read about it, but it was not
here in the forum, but on one of the DOVADO help pages:

-->> In the recipient field, place a "+" before the number, such as +71456

easy when you know it, so hope it helps somebody some day.

greetings - heinz -

Yes, all this info is on our FAQ located on http://www.dovado.com/support

We update our info regularly.

Thanks

heinz57g · 15-07-2010 9:26am

yes, but when you are 'out in the field' you very often dont have the time or possibility
to look at every nook and corner.

suggestion: add on your error mssg in the firmware '' ... Number must be in international
format, e.g. +4612345679 ... '' a '' - short numbers as +XXXX '', and you would help
many people stuck with that issue.

greetings - heinz -

DOVADO · 15-07-2010 9:56am

heinz57g wrote: »

yes, but when you are 'out in the field' you very often dont have the time or possibility
to look at every nook and corner.

suggestion: add on your error mssg in the firmware '' ... Number must be in international
format, e.g. +4612345679 ... '' a '' - short numbers as +XXXX '', and you would help
many people stuck with that issue.

greetings - heinz -

Heinz,

Next coming major release will have a "short number" tick box, and you won't have to put in a "+" sign ahead of the number. :-)

heinz57g · 15-07-2010 1:24pm

super - i know you are also the remote control experts, but how do you read my brain?

greetings - heinz -

DOVADO · 15-07-2010 1:31pm

heinz57g wrote: »

super - i know you are also the remote control experts, but how do you read my brain?

greetings - heinz -

Easy! Great minds think alike! :rolleyes:

Reganovski · 29-07-2010 8:27am

I have a Dovado UMR router and I was wondering whether you can see what devices are or have been connected to the router. I have a feeling someone has hacked into my router and is using my internet. Is there a way I can find out this for sure?
Also how can I set up the most secure key so noone can hack it. I think I have set up a WEP key which i think is the least secure key of them all.

PatrickbMccabe · 29-07-2010 1:00pm

Is there any way to get the router to reset if self on a routine?

DOVADO · 29-07-2010 1:12pm

Reganovski wrote: »

I have a Dovado UMR router and I was wondering whether you can see what devices are or have been connected to the router. I have a feeling someone has hacked into my router and is using my internet. Is there a way I can find out this for sure?
Also how can I set up the most secure key so noone can hack it. I think I have set up a WEP key which i think is the least secure key of them all.

Yeah, go to LAN->DHCP and view the DHCP leases.

You can also go to LAN->HOSTS and view which hosts are currently connected to the Interwebs.

DOVADO · 29-07-2010 1:13pm

PatrickbMccabe wrote: »

Is there any way to get the router to reset if self on a routine?

If you mean "reset" as in master reset, then no.

If you mean "restart", then I suggest you use a simple €3 power timer which you would normally use on your lamps when you're away from home.

Reganovski · 29-07-2010 1:32pm

DOVADO wrote: »

Yeah, go to LAN->DHCP and view the DHCP leases.

You can also go to LAN->HOSTS and view which hosts are currently connected to the Interwebs.

Thanks for that....what about the WEP key? Is there a tutorial for setting up a key?

PatrickbMccabe · 30-07-2010 8:08am

DOVADO wrote: »

If you mean "reset" as in master reset, then no.

If you mean "restart", then I suggest you use a simple €3 power timer which you would normally use on your lamps when you're away from home.

Thanks for the prompt answer! My problem, is that the minimum off time for a timer like that is 15 mins, I was just hoping, , , , that there would be a software way of resetting the router on a schedule, as those resets only last 60 seconds. We have a high turnover of Mac/PC guests coming in an out of our facility and I find that I am for ever running up and down the stairs to reset the router in the attic!

Would there be any other way of addressing this issue?

Thanks
Paddy

DOVADO · 01-08-2010 11:07pm

PatrickbMccabe wrote: »

Thanks for the prompt answer! My problem, is that the minimum off time for a timer like that is 15 mins, I was just hoping, , , , that there would be a software way of resetting the router on a schedule, as those resets only last 60 seconds. We have a high turnover of Mac/PC guests coming in an out of our facility and I find that I am for ever running up and down the stairs to reset the router in the attic!

Would there be any other way of addressing this issue?

Thanks
Paddy

Read this: http://www.dovado.com/FAQ.html#routerdrop

And by the way, there are digital timers that cost a couple of euros more than can switch off for only 1 min if you like. How often do you have to do this???? Isn't once every 4am enough?

DOVADO · 01-08-2010 11:09pm

Reganovski wrote: »

Thanks for that....what about the WEP key? Is there a tutorial for setting up a key?

Did you read the manual? You can get it from http://www.dovado.com/Guides.html

skar · 05-08-2010 7:07pm

hello,
Ok, to my client I connected dovado 3gn router with his e122 modem from three (it's on support modems list). And there is no connection with internet, it's all right when connected straight to windows PC.
Router says that modem is connected. I can see (and ping) modems IP addresses but can't ping/reach external (dns, google etc.) IP address.
I reset, change APN to 3internet, remove tick from NETWORK SETTINGS->Let router select safe settings...(tried leave it unchanged) and again modem is connected except no Internet connection.
I've got Internet connection once but after few minutes gone..bum no connection but router shows modem connected.

router FW: 4.2.5
Huawey e122 FW (can't find localy, only in three from Sweden) is it risky to upgrade firmware from there???
Did anybody tried 3GN with e122 modem?
What I should try next?

Thanks
Remi

DOVADO · 05-08-2010 10:00pm

skar wrote: »

hello,
Ok, to my client I connected dovado 3gn router with his e122 modem from three (it's on support modems list). And there is no connection with internet, it's all right when connected straight to windows PC.
Router says that modem is connected. I can see (and ping) modems IP addresses but can't ping/reach external (dns, google etc.) IP address.
I reset, change APN to 3internet, remove tick from NETWORK SETTINGS->Let router select safe settings...(tried leave it unchanged) and again modem is connected except no Internet connection.
I've got Internet connection once but after few minutes gone..bum no connection but router shows modem connected.

router FW: 4.2.5
Huawey e122 FW (can't find localy, only in three from Sweden) is it risky to upgrade firmware from there???
Did anybody tried 3GN with e122 modem?
What I should try next?

Thanks
Remi

Remi, walk me through this so there won't be any misunderstsandings.

- Where did you buy the Huawei E122 modem? From which country?
- Where are you trying to use it currently? I take it to be Ireland?
- Which firmware is your Huawei E122 loaded with?

Thanks

DOVADO UMR - 3G USB router (For use with O2, Three & Vodafone)

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