Aer Lingus is worst airline

12-12-2013 10:53pm #1

I have been flying around Europe every couple of weeks for some months now. I hate terminal 2 in Dublin Airport so will always opt to fly with an Airline going from T1.
I had the misfortune this week to fly Aer Lingus to Barcelona. It was truely awful. Long queues at check in as there was only 3 desks open and 1 luggage drop off desk for the likes of me who always uses mobile app check in. Staff were "Polite" but unfriendly. Couldn't bring hand luggage as well as a laptop bag so had to check in my cabin bag.
Seats are dire on planes, leg room is puny compared to every other airline I have flown.
What really amazes me is their prices are at best equal to the non low cost airlines and in many cases only 20 Euro cheaper.
Check in desk in Barcelona opened just 2hrs before the flight, have never seen that with another airline before.
When I fly to London I only will go on the British Airways flights as you at least get a cup of coffee, a snack and can take a cabin bag as well as the laptop bag and the staff are very friendly.
Am all for buying Irish but not when you get cr@p service.

Fr_Dougal · 12-12-2013 10:55pm

Is that you, Michael?

michellie · 12-12-2013 10:56pm

Are you looking for the complaints section on the aerlingus website?

Legs.Eleven · 12-12-2013 10:56pm

LEAVE AER LINGUS ALONE!! :mad::mad:

Dr. Kenneth Noisewater · 12-12-2013 10:56pm

At least you're saving 60 quid a week by doing your shopping in Aldi.

wretcheddomain · 12-12-2013 10:57pm

Shouldn't you be sending this email of complaint to Aer Lingus?

Chucken · 12-12-2013 10:58pm

I'm confused

Isn't it usually a Ryanair bashing thread we get??

wretcheddomain · 12-12-2013 10:58pm

Chucken wrote: »

I'm confused
Isn't it usually a Ryanair bashing thread we get??

The OP is drunk.

Ronan|Raven · 12-12-2013 10:59pm

Deleted User wrote: »

leg room is puny compared to every other airline I have flown.
.

WTF? I take it you have never sat upon one of Ryanairs finest plastic knee crushers?

Chucken · 12-12-2013 11:01pm

Ronan|Raven wrote: »

WTF? I take it you have never sat upon one of Ryanairs finest plastic knee crushers?

Why would you need a plane? You believe you can fly!

Auldloon · 12-12-2013 11:03pm

I use them to fly back to Ireland 3 times a year and I find them ok but their website........grrrrr. I've got no choice but to use it otherwise I would never have gone back a second time.

Peregrine · 12-12-2013 11:04pm

What's your issue with T2?

ProfessorPlum · 12-12-2013 11:06pm

OP must have grown a bit since his last flight.

http://www.seatguru.com/charts/shorthaul_economy.php

And what is the problem with T2, now that the Butlers issue has been sorted

Chucken · 12-12-2013 11:06pm

Nimrod 7 wrote: »

What's your issue with T2?

It's no T1 Ted :mad:

vicwatson · 12-12-2013 11:10pm

Westjet Rock !!

12-12-2013 11:13pm

Nimrod 7 wrote: »

What's your issue with T2?

There is a smoking area in T1 , so I can have a glass of wine and a smoke to relax before the flight. In general, I just prefer T1, difficult to explain why.

12-12-2013 11:15pm

Chucken wrote: »

I'm confused
Isn't it usually a Ryanair bashing thread we get??

Have been on a Ryanair flight last year and I found it was fine. My expectations were pretty low to start with but I ended up pleasantly surprised.

weisses · 12-12-2013 11:15pm

Deleted User wrote: »

There is a smoking area in T1 , so I can have a glass of wine and a smoke to relax before the flight. In general, I just prefer T1, difficult to explain why.

Smoking , ...Drinking ....stress issues

T2 is the least of your worries

uli84 · 12-12-2013 11:17pm

I hate that going from one level to another in some illogical order in T2

Fighting Irish · 12-12-2013 11:21pm

Deleted User wrote: »

I have been flying around Europe every couple of weeks for some months now. I hate terminal 2 in Dublin Airport so will always opt to fly with an Airline going from T1.
I had the misfortune this week to fly Aer Lingus to Barcelona. It was truely awful. Long queues at check in as there was only 3 desks open and 1 luggage drop off desk for the likes of me who always uses mobile app check in. Staff were "Polite" but unfriendly. Couldn't bring hand luggage as well as a laptop bag so had to check in my cabin bag.
Seats are dire on planes, leg room is puny compared to every other airline I have flown.
What really amazes me is their prices are at best equal to the non low cost airlines and in many cases only 20 Euro cheaper.
Check in desk in Barcelona opened just 2hrs before the flight, have never seen that with another airline before.
When I fly to London I only will go on the British Airways flights as you at least get a cup of coffee, a snack and can take a cabin bag as well as the laptop bag and the staff are very friendly.
Am all for buying Irish but not when you get cr@p service.

I get what you're saying but i hate when people say that

For Forks Sake · 12-12-2013 11:22pm

Deleted User wrote: »

There is a smoking area in T1 , so I can have a glass of wine and a smoke to relax before the flight. In general, I just prefer T1, difficult to explain why.

You know you can walk from T2 to T1 once you're through security and back again if you really want to get a smoke in before your flight.

Also the length of the walk will negate the negative effects of your smoke, so it's win-win really

Blue Crystal · 12-12-2013 11:39pm

For Forks Sake wrote: »

You know you can walk from T2 to T1 once you're through security and back again if you really want to get a smoke in before your flight.

Also the length of the walk will negate the negative effects of your smoke, so it's win-win really

I'm pretty sure it doesn't work like that

The Backwards Man · 12-12-2013 11:42pm

What airlines do you normally fly with OP? I've been on quite a few and Aer Lingus is far from the worst, believe me.

For Forks Sake · 12-12-2013 11:43pm

Blue Crystal wrote: »

I'm pretty sure it doesn't work like that

How dare you question my methodology...

12-12-2013 11:48pm

The Backwards Man wrote: »

What airlines do you normally fly with OP? I've been on quite a few and Aer Lingus is far from the worst, believe me.

In the last few months, have flown mainly BA, SAS, Lufthansa and once Air France. You definately get spoiled with Lufthansa. Have also done long haul with Etihad and Emirates.

12-12-2013 11:51pm

I love Aer Lingus and fly with them quite regularly. Comfy seats, friendly staff. Stuck on the plane for two hours before take off last week because of the air traffic control issues in the uk and we all got free tea/coffee and biscuits and a voucher for food. I've been on other airlines a lot longer without as much as a sorry for the delay.

Far from the worst airline.

Oh and it's a ten minute walk from t1 to t2 so you could arrive a bit earlier if you want to hang out there first.

The Backwards Man · 12-12-2013 11:55pm

Deleted User wrote: »

In the last few months, have flown mainly BA, SAS, Lufthansa and once Air France. You definately get spoiled with Lufthansa. Have also done long haul with Etihad and Emirates.

They are all 4 star airlines, well, not sure about SAS. Aer Lingus is a 3 star, you're not comparing like with like at all. Anyway, I'd take Aer Lingus any day over Air France.

lillycool · 13-12-2013 12:05am

Love T1 and have no problem with T2 but sometimes in T2 the trek to your flight is a bit long, especially if you are a tiny bit late. Can't understand why T2 don't have those moving walking strips things going the whole way through, instead of stopping and starting, and have them moving at a faster rate.

thee glitz · 13-12-2013 12:10am

I was very pleased with Aer Lingus when I missed the cut-off for
online check-in. I got a £10,15mins taxi from the city to airport
and they checked me in for free. No queue either. I'll never see Prestwick again.

Wompa1 · 13-12-2013 12:15am

Have flown with Aer Lingus about 8 times in the last 3 years or so. Flew with them from Chicago to Dublin return, returned last week.

I have always tried to fly Aer Lingus when the price wasn't hugely different. I think I'm finished with that loyalty. The staff don't give a ****. Went to the bag drop in Terminal 2 and the woman there was talking to her colleague for 3 or 4 minutes with us standing in front of her...She waved us forward!!! she wasn't talking about work either. She then asked for passports and starting talking to the guy again, same through out the entire deal. Put your bag up, she's putting the sticker on the bag with her head turned chatting away to the guy.

Next up the stewardesses, one of them was walking down the aisles checking on crap before landing. She had not talked to us at all for the entire flight. She comes by and barks "Just put the shade up"....no could you please or thanks or any pleasantries....

When they were bringing the 'light breakfast' they give before landing. The stewardess literally threw the f'kin thing onto my tray...

Next up. I've flown with them quite a bit over the years and so I signed up to the frequent flyers program. After this last trip I checked my balance and it shows 0...I asked their support what was up with that and I was told flyer miles aren't provided for 'promotional' flights...now I didn't even know it was a promotion...the cost was the same as months previous...also if you ever look at the Aer Lingus website, there's always a promotion on.

I was on one of their newer Airbus' this time around and there's quite possibly less leg space now, there's a big metal yoke to the right of the seat in front of you. The movie choice was crap (don't care about that so much) and the new Wifi service was way over priced compared to US Airways, United etc. who use that GoGo service...

Blue Crystal · 13-12-2013 12:17am

ITT:thinly veiled 'I travel a lot'

Aer Lingus is worst airline

Comments