Try Setanta Sports Pack for the month of December for €1!

Skid X · 30-12-2013 4:54pm

P_Cash wrote: »

id love to know the reasons why people declined the 3 month offer.

maybe not in to sports, why take it up in the first place i guess

Let's see now ...

€1 per month - Worth a look

€9.99 per month (for three months minimum) - not so much

I had a look, they didn't have much to interest me, and I'm not paying 10 times as much to keep it :rolleyes:

jantheman91 · 30-12-2013 4:54pm

To cancel email --> correspondence@setanta.com

koppy · 30-12-2013 5:00pm

P_Cash wrote: »

lol. .

look, including the month of dec for €1, taking the 9.99 pm for 3 months is giving you 4 months tv with this pack at averaging €7.74 a month for the 4 months

i always grap a good deal when i see it,

but some people expect way to much. . .

id love to know the reasons why people declined the 3 month offer.

maybe not in to sports, why take it up in the first place i guess

Work a lot of nights an evening's so miss most live matches. Not one for recording and watch later when you know the result. Worth a euro for the matches ovee xmas.

Raoul · 30-12-2013 5:07pm

jantheman91 wrote: »

To cancel email --> correspondence@setanta.com

I have tried this twice and haven't gotten a reply. Also tried customer service and ringing. No luck so far.

cena · 30-12-2013 5:07pm

I have no sky at the moment. Dish got damaged in the wind. I have no way of knowing if it well be canceled.

To cancel via email is it just your address and viewing card number that is needed

bladespin · 30-12-2013 5:13pm

cena wrote: »

I have no sky at the moment. Dish got damaged in the wind. I have no way of knowing if it well be canceled.

To cancel via email is it just your address and viewing card number that is needed

Just asked me for the name, address and viewing card no. hope that helps.

Widescreen · 30-12-2013 5:42pm

FYI I was going to stay for 9.99 pm for the 3 months however, I didn't have time to spend on the phone all day - I tried several times on both numbers and got no joy...

eventually I said F.It and sent them off the cancellation email... I'll watch the odd match I want to see using other methods!

bailey99 · 30-12-2013 5:42pm

Received this after I sent in an email without the viewing card number. I spoke to a very nice Scottish bloke who took my details and offered me a deal for half price for 3 months. Don't have Sky Sports so this will give me my football fix until the end of March '14.

This is what they are looking for to cancel:

Thank you for contacting Setanta Sports.

In order for us to assist you in your query please can you provide the following details?

- Name of Account Holder
- Address Registered on Account
- Sky Viewing Card number
- Contact Telephone Number

These details will help us to locate your account and assist you further.
If we can be of any further assistance, please do not hesitate to contact our Customer Service team on 0818 20 30 40 (from the Republic of Ireland) or 08712 770393 (from Northern Ireland) and one of my colleagues will be happy to help.

We are open from 9:30am to 6pm, Monday to Saturday.

Redsoxfan · 30-12-2013 5:47pm

Raoul wrote: »

I have tried this twice and haven't gotten a reply. Also tried customer service and ringing. No luck so far.

Same as that. Still have the channels hours later. Don't want them no matter what deal they offer (ok, would sign up forever if it was €1 per month....).

jantheman91 · 30-12-2013 6:04pm

bailey99 wrote: »

Received this after I sent in an email without the viewing card number. I spoke to a very nice Scottish bloke who took my details and offered me a deal for half price for 3 months. Don't have Sky Sports so this will give me my football fix until the end of March '14.

This is what they are looking for to cancel:

Thank you for contacting Setanta Sports.

In order for us to assist you in your query please can you provide the following details?

- Name of Account Holder
- Address Registered on Account
- Sky Viewing Card number
- Contact Telephone Number

These details will help us to locate your account and assist you further.
If we can be of any further assistance, please do not hesitate to contact our Customer Service team on 0818 20 30 40 (from the Republic of Ireland) or 08712 770393 (from Northern Ireland) and one of my colleagues will be happy to help.

We are open from 9:30am to 6pm, Monday to Saturday.

I've sent one off with 3/4 of those details.

I'd laugh if they refuse to cancel it because I omitted my phone number. :pac:

Maestro84 · 30-12-2013 6:05pm

Got through on the fourth attempt. Took the deal for the 3 months!

Skid X · 30-12-2013 6:09pm

jantheman91 wrote: »

I've sent one off with 3/4 of those details.

I'd laugh if they refuse to cancel it because I omitted my phone number. :pac:

Might be no harm to send it again with the phone number, just in case.

berminghamdl · 30-12-2013 6:54pm

I was ringing all day so I mailed them about 3.45pm. Just got a reply saying my subscription was cancelled. Nice and easy. You are better off mailing, phoning must be costing a fortune!

abbir · 30-12-2013 6:59pm

I haven't received a response to an email I sent, can't get through on the phone and the channels are still working. Bah.

jantheman91 · 30-12-2013 7:03pm

abbir wrote: »

I haven't received a response to an email I sent, can't get through on the phone and the channels are still working. Bah.

You have until tomorrow though?

Wouldn't worry, i've not heard back either.

2moreMinutes · 30-12-2013 7:10pm

Spent 15 minutes on hold, got through to a Scottish lady who just cancelled my subscription without so much as a hint of an offer. Kinda pissed about it but at least I got a free month off them. Not a hope I'd spend €20 on it.

A Law · 30-12-2013 7:16pm

13 minutes altogether at half 5. Really nice Scottish guy offered me the 3 months straight away.

xabi · 30-12-2013 7:26pm

Got through after about 10 mins holding today, had to ask for the 3 months @ half price though. Happy with that.

Redsoxfan · 30-12-2013 7:43pm

Confirmation of cancellation received - with note saying no further monies other than the €1 would be debited.

Thanks to those who mentioned the e-mail address, I was given no message when on hold (assuming that engaged tone was an indication you were on hold).

berminghamdl · 30-12-2013 8:14pm

abbir wrote: »

I haven't received a response to an email I sent, can't get through on the phone and the channels are still working. Bah.

What time did you mail them at? I'd resend the mail so they have it in the morning

jantheman91 · 30-12-2013 8:16pm

berminghamdl wrote: »

What time did you mail them at? I'd resend the mail so they have it in the morning

I sent one at about 3 and haven't heard.

Not worried, i'll email again in the morning if i've not been sorted.

I'm sure they're getting sick of cancellation emails at this stage

locustfurnace · 30-12-2013 8:30pm

Got through around lunch time easily enough, maybe 12-15min wait...Scottish maybe northern irish lady offered me the 3 months x €9.99 so asked her about extending it and she offered another 3 months (for price of 2) x €9.99. So took it, not bad getting 6 months for just under €50. Seems the first 3months are debited monthly with the final 3months as a one off payment of €19.98.

gazzaman22 · 30-12-2013 10:13pm

I emailed aftet not getting through on phone. .. is the tone you get a holding tone or a hang up tone?

BRYAN Is Ainm Dom · 30-12-2013 10:54pm

God you lot have the patience of saints, waiting 15 minutes or longer to cancel, I couldn't wait longer than 2 minutes!, I just emailed them in the end, shame as I would have signed up for the €9.99 deal.

gazzaman22 · 30-12-2013 11:02pm

I emailed aftet not getting through on phone. .. is the tone you get a holding tone or a hang up tone?

vienne86 · 30-12-2013 11:11pm

gazzaman22 wrote: »

I emailed aftet not getting through on phone. .. is the tone you get a holding tone or a hang up tone?

Yes it is, but then it becomes the real hang up tone and you get cut off. That happened to me so many times today, I suspect the phone calls cost me more than I am saving on the deal I got!

Interesting101 · 30-12-2013 11:17pm

[QUOTE= I just emailed them in the end, shame as I would have signed up for the €9.99 deal.[/QUOTE]

Not having a go but why did you not just say that in your email to them like i did.

Seen all the posts here this morning so mailed them about 1pm looking to cancel but said it they gave me 3 months for 9.99 i would happily accept...Received confirmatio at 7pm that i was setup for 3 months at 9.99

In mail, i just provided name, card number

km79 · 30-12-2013 11:19pm

Interesting101 wrote: »

Not having a go but why did you not just say that in your email to them like i did.

Seen all the posts here this morning so mailed them about 1pm looking to cancel but said it they gave me 3 months for 9.99 i would happily accept...Received confirmatio at 7pm that i was setup for 3 months at 9.99

In mail, i just provided name, card number

oh that's good to know !

I'm gonna do that too

Interesting101 · 30-12-2013 11:22pm

km79 wrote: »

oh that's good to know !

I'm gonna do that too

Yup email is the way to go lads , although i think it did say on the phone message that email address was just valid today, probably depend on call volumes tomorrow if your looking to cancel so get the mails in now

jantheman91 · 30-12-2013 11:25pm

Interesting101 wrote: »

Yup email is the way to go lads , although i think it did say on the phone message that email address was just valid today, probably depend on call volumes tomorrow if your looking to cancel so get the mails in now

I emailed at 1 and heard nothing back.

Email isn't the way to go for me :P

km79 · 30-12-2013 11:26pm

Interesting101 wrote: »

Yup email is the way to go lads , although i think it did say on the phone message that email address was just valid today, probably depend on call volumes tomorrow if your looking to cancel so get the mails in now

When you say card number do you mean viewing card or credit card or both ?

Interesting101 · 30-12-2013 11:31pm

km79 wrote: »

When you say card number do you mean viewing card or credit card or both ?

Oh sorry, viewing card number

vienne86 · 30-12-2013 11:33pm

km79 wrote: »

When you say card number do you mean viewing card or credit card or both ?

When I signed up for the three month deal on the phone, I was only asked for my name and viewing card number. I haven't got any confirmation email from Setanta, either for this deal or the €1 December deal, so maybe I keyed in my email address wrongly when I signed up, but I don't think now is the time to try and ring to query that!!!......I'll call them when this rush is over.

Phoning was a shambles today, but I think everyone found the people in the call centre very pleasant.....they must have been tearing their hair out.

The Ayatolla · 31-12-2013 2:23am

Phoned today to cancel the 1 euro deal. They said they couldn't locate my account.

Very strange. Read the viewing card from the confirmation email they sent and took the viewing card out of my box to read the card from the TV i was watching.

Setanta still works. They better not charge me when the time comes! I'm trying my best to cancel here.

EuskalHerria · 31-12-2013 2:30am

The Ayatolla wrote: »

Phoned today to cancel the 1 euro deal. They said they couldn't locate my account.

Very strange. Read the viewing card from the confirmation email they sent and took the viewing card out of my box to read the card from the TV i was watching.

Setanta still works. They better not charge me when the time comes! I'm trying my best to cancel here.

Exact same thing happened to me earlier. Address, name, sky card number wouldn't apparently bring up an account. So I was told to ring back (Not sure what would have changed).

Rang back later to speak to someone else. They took the card details used for the €1 payment. Instantly brought up my account. Apparently there was a change in sky viewing cards a few months back and for some reason the old card number was registered to my account even though I hadn't supplied it.

The guy I spoke with was very helpful and got the subscription cancelled for me. I would contact them again asking to use the payment card to locate your account.

rafi bomb · 31-12-2013 3:34am

Emailed twice today at 3 and half 4. Gave all the info but got nothing back. Going to have to ring tomorrow

31-12-2013 4:10am

I signed up for the month at the start of December, I'm now considering holding onto it until the end of the premier league season. Could anyone confirm that I can cancel then (May) or am I automatically signing up to a years contract by not cancelling before the 1st of Jan?

buyer95 · 31-12-2013 4:16am

Samara Uninterested Gem wrote: »

I signed up for the month at the start of December, I'm now considering holding onto it until the end of the premier league season. Could anyone confirm that I can cancel then (May) or am I automatically signing up to a years contract by not cancelling before the 1st of Jan?

Your better off ringing to cancel, accept 9.99 a month for 3 months. When you ring to cancel then, likelihood is you will get another offer to stay subscribed. Not cancelling means you will be billed 20 euro a month.

P_Cash · 31-12-2013 8:28am

Samara Uninterested Gem wrote: »

I signed up for the month at the start of December, I'm now considering holding onto it until the end of the premier league season. Could anyone confirm that I can cancel then (May) or am I automatically signing up to a years contract by not cancelling before the 1st of Jan?

no, no contract,

was also thinking would they do 9.99 for 5 months, but the offer was just for 3 months.

id say next offer is for 6. which will cover them for the summer.

Son0vagun · 31-12-2013 10:28am

I emailed them yesterday and never got a reply and still have the channels. What can I do?

joeKel73 · 31-12-2013 10:30am

Emailed correspondence@setanta.com and got a confirmation email in 7 minutes, nice one.

DUBLIN_person · 31-12-2013 10:37am

Just on hold on the phone now, and a message was played saying they will accept email cancellation today... Just for those who were wondering if it was just yesterday.

Student2014 · 31-12-2013 10:44am

DUBLIN_person wrote: »

Just on hold on the phone now, and a message was played saying they will accept email cancellation today... Just for those who were wondering if it was just yesterday.

Let us know if you get an offer to stay.

DUBLIN_person · 31-12-2013 10:50am

Student2014 wrote: »

Let us know if you get an offer to stay.

18 mins on hold, 1minute through on the phone, was offered the offer and took it

shamcfc · 31-12-2013 10:59am

DUBLIN_person wrote: »

18 mins on hold, 1minute through on the phone, was offered the offer and took it

18 mins must be the magic number got through as well after bang on 18mins, was offered the deal and took it

trebormurf · 31-12-2013 11:24am

On hold yest for 16mins. Call eventually answered & offered deal straightaway. 18mins total also.

vienne86 · 31-12-2013 11:35am

shamcfc wrote: »

18 mins must be the magic number got through as well after bang on 18mins, was offered the deal and took it

18 was the magic number for me yesterday too.....that was the number of times I rang just to get into the queue! Delighted with the deal though!

Crackity Jones · 31-12-2013 11:35am

All done and dusted after 13 mins. Offered 9.99 deal straight away. Select 1,1 when dialling. Option 2 just rings out.

Al Capwned · 31-12-2013 11:35am

Message on this morning as well about them accepting email cancellations!

kooga · 31-12-2013 11:41am

option 1and 1. on hold 17.58 mins.

heres the offer , so i took it

Try Setanta Sports Pack for the month of December for €1!

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