Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

UPC 12mb/25mb/50mb/100mb BB confirmed.

1…89111314…27

Comments

  • #502
    Nollog
    Registered Users, Registered Users 2 Posts: 5,507 ✭✭✭Nollog


    Tar.Aldarion wrote: »
    Amazing offers, pity my housemates watch tv or id get the 100meg + phone for 57....which is what I pay for 20+tv now. Wish there was a good tv+net deal

    http://www.upc.ie/deals/tvbroadbandphone/fibrepowerultimate/
    Extra Options
    Double your speed to 100Mb €10.00 extra a month


  • #503
    Tar.Aldarion
    Moderators, Science, Health & Environment Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 60,104 Mod ✭✭✭✭Tar.Aldarion


    thanks but too poor for 85 :D


  • #504
    fitzy94
    Closed Accounts Posts: 25 ✭fitzy94


    So i ring Upc After reading this thread ,thinking id have to argue my way into an upgrade to 50mb so i ask him can i upgrade and he just said YES and said he would ring back later with details about the sending of modem ........but they never called ....should i ring them or just wait?


  • #505
    Shred
    Registered Users, Registered Users 2 Posts: 2,509 ✭✭✭Shred


    Registered though http://www.upc.ie/boardsoffer/ last night, got a call this afternoon and mentioned I wanted 100Mb + Anytime World phone (phone is currently with UTV) expecting to have to argue but the price was confirmed as €62 without issue and the €40 install charge waived as I'm a boards user. I was given a Saturday afternoon install time & got the automated confirmation call around 5; really couldn't have been easier!

    Currently I pay €41.75 for UPC 20Mb and €25.36 line rental to UTV plus calls (€15 average); so I'm saving a minimum of €15 but I can make calls all day (wife due a baby shortly and will be home all day) and my BB will be 5 times the speed! Awesome :D


  • #506
    Nollog
    Registered Users, Registered Users 2 Posts: 5,507 ✭✭✭Nollog


    Tar.Aldarion wrote: »
    thanks but too poor for 85 :D

    Me too. Tempting though isn't it?


  • #507
    Treehouse72
    Registered Users, Registered Users 2 Posts: 1,003 ✭✭✭Treehouse72


    I pay €65 per month for UPC's basic TV package and 10mb BB (at least, that's what it says on my bill, but it may have been updated to 30mb recently? Not certain.)

    Just noticed I can get a better TV package and 25mb Fibre BB and a free phone service for the same price! Hope they allow existing customers upgrade.


  • #508
    vibe666
    Registered Users, Registered Users 2 Posts: 13,016 ✭✭✭✭vibe666


    KoolKid wrote: »
    Wireless is N
    Using Belkin network mains adapters. They are rated at 200mbps.
    I thought it may be because there was 3 of them. But its the same with just the pair.
    both wireless & wired powerline adapter performance is going to depend very much on local interference.

    in the case of wireless, it's anything from other wifi networks to microwaves, video senders, cordless phones, bluetooth, baby monitors & just about anything else that creates EM interference on 2.4Ghz.

    did you try doing a wireless survey of your house by walking to each window (upstairs & down if applicable) using inSSIDer to look for other wifi networks? you'll want to put your own wireless network on the channel with the least interference from other wireless, the one that is quietest and furthest away from other networks, inSSIDer will show you which ones are where and where their frequency is touching yours.

    the speed you'll get from powerline adapters is subject to the quality of the electrical cables & any interference from anything plugged into it.

    speed will drop the further apart the adapters are, particularly if one plug socket is on a different fuse to the other.

    cheap CFL bulbs will trash the speed totally as well as they create a lot of interference. you'll also find that just like wifi mfg's, powerline adapter mfg's are very liberal with their quoted speeds and fail to mention all of the above info most of the time.


  • #509
    Brian017
    Registered Users, Registered Users 2 Posts: 2,916 ✭✭✭Brian017


    For those who upgraded to the 50mb package did your old UPC Connection go down? my old 30mb connection doesn't work anymore. I was told it would take 3 working days for my new modem to arrive? Am I without broadband til Monday or Tuesday until it arrives?


  • #510
    Ronan
    Registered Users Posts: 733 ✭✭✭Ronan


    Treehouse72 wrote: »
    Hope they allow existing customers upgrade.

    Yes they do, just ask for the loyalty department as the sales and customer services people don't the authority to change your package. You don't even have to kick up a fuss really.


  • Advertisement
  • #511
    paddyk
    Registered Users, Registered Users 2 Posts: 300 ✭✭paddyk


    Tony wrote: »
    This is in Tallaght, ping time and upload not too clever

    1293146679.png


    Please say it has improved. I'm getting my BB and phone installed tomorrow, Also in Tallaght, Jobstown, Area. My Estate was just upgraded to Fibre a week or so ago. Was looking forward to lighting fast Broadband:D


  • #512
    Shred
    Registered Users, Registered Users 2 Posts: 2,509 ✭✭✭Shred


    Treehouse72 wrote: »
    Hope they allow existing customers upgrade.

    Should do, I'm an existing BB user. Register interest through the boards deal url in my last post.


  • #513
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Thanks for all the info & advice vibe. Downloading SSIDer now .
    There is a crude guide to the configuration I have here
    http://www.boards.ie/vbulletin/showthread.php?p=61766610

    The Belkin router has wireless also . Is there a way to get a good wireless connection between the 2 & just use a network cable from the belkin to the PC.
    This would mean the mains adapters are just being used to connect 1 device & not the actual feed.

    Any thoughts.?


  • #514
    vibe666
    Registered Users, Registered Users 2 Posts: 13,016 ✭✭✭✭vibe666


    Brian017 wrote: »
    For those who upgraded to the 50mb package did your old UPC Connection go down? my old 30mb connection doesn't work anymore. I was told it would take 3 working days for my new modem to arrive? Am I without broadband til Monday or Tuesday until it arrives?
    your connection should stay up and when you restart your modem it should at least give you an improved upload speed if nothing else, even before the new modem arrives.

    try pulling the power out for 2 minutes and then giving it another go and if it doesn't work then give them a call tomorrow and see what the story is.


  • #515
    Johnmb
    Closed Accounts Posts: 2,150 ✭✭✭Johnmb


    paddyk wrote: »
    Please say it has improved. I'm getting my BB and phone installed tomorrow, Also in Tallaght, Jobstown, Area. My Estate was just upgraded to Fibre a week or so ago. Was looking forward to lighting fast Broadband:D
    I wouldn't worry too much about it. Back when I upgraded from 15Mb to 30Mb, for a while I was getting anything from 12-18Mb, but once it settled (after a week or so iirc) I got from 26-30Mb, usually at the higher end, around 29Mb. So it does seem to take a while to settle in when you upgrade, but once it settles, you should get very close to the top speed.


  • #516
    Tony
    Registered Users, Registered Users 2 Posts: 11,336 ✭✭✭✭Tony


    Afraid not, d/load is fine but upload way below what is was. I've raised a support query with them. I mentioned it to the installer but he "recommended" I test again in a few hours (as if somethings going to magicially fix itself)

    paddyk wrote: »
    Please say it has improved. I'm getting my BB and phone installed tomorrow, Also in Tallaght, Jobstown, Area. My Estate was just upgraded to Fibre a week or so ago. Was looking forward to lighting fast Broadband:D

    Desktop PC Boards discount code on https://www.satellite.ie/ is boards.ie



  • Advertisement
  • #517
    fionny
    Registered Users, Registered Users 2 Posts: 2,367 ✭✭✭fionny


    mickeyboymel wrote: »
    Alas...no modems available here in Mullingar either....and no record of my BB upgrade on worksheet - just a new phone which I had specifically told them I did not require when I ordered.....my 100mb put back until next Tuesday now...Oh Dear.....knew it was too good to be true....while they seem to be answering the phones quicker from a customer service point of view, the breakdown in communications seems to be on the installations side now.

    Wow I wonder would it be worth my while calling up tomorrow and confirming they have the right things on the work order...


  • #518
    Yakuza
    Registered Users, Registered Users 2 Posts: 5,141 ✭✭✭Yakuza


    Yakuza wrote: »
    I'll keep an eye on my speeds and report back here.
    Well, after 2½ days of no speed bump, I got on to Technical Support.
    When I told him what the sales chick said about not needing a new modem, I could almost hear his eyes rolling up. I did tell him that I told her I thought I'd need a new modem, but she was fairly insistent they could bump me up at their end.
    *Sales in a not knowing their arse from their elbow shocker*


  • #519
    fionny
    Registered Users, Registered Users 2 Posts: 2,367 ✭✭✭fionny


    Yakuza wrote: »
    Well, after 2½ days of no speed bump, I got on to Technical Support.
    When I told him what the sales chick said about not needing a new modem, I could almost hear his eyes rolling up. I did tell him that I told her I thought I'd need a new modem, but she was fairly insistent they could bump me up at their end.
    *Sales in a not knowing their arse from their elbow shocker*

    So they sorting you out with the new modem now?


  • #520
    plumbman
    Registered Users Posts: 32 ✭plumbman


    this is what i am getting from my 100 meg download now 2 days later and still no calol back
    upc shxxte 3.docx


  • #521
    fionny
    Registered Users, Registered Users 2 Posts: 2,367 ✭✭✭fionny


    plumbman wrote: »
    this is what i am getting from my 100 meg download now 2 days later and still no calol back
    upc shxxte 3.docx

    Ring them,

    FYI if you click the share option on speedtest it lets you copy a link to share the results via an image.


  • Advertisement
  • #522
    plumbman
    Registered Users Posts: 32 ✭plumbman


    thanks for the heads up Fionni and i am sick of ringing them and getting the same answer (we are aware of this and have told installation they will call you blah blah blah)


  • #523
    fionny
    Registered Users, Registered Users 2 Posts: 2,367 ✭✭✭fionny


    Fair enough, hopefully it will "settle" down like the 30meg did after a week or two,


  • #524
    plumbman
    Registered Users Posts: 32 ✭plumbman


    1293973457.png just trying that info you gave me Fionni still sh1te


  • #525
    Yakuza
    Registered Users, Registered Users 2 Posts: 5,141 ✭✭✭Yakuza


    fionny wrote: »
    So they sorting you out with the new modem now?
    I'm expecting a call from sales to book an appointment for a tech to come out and set it up. The Tech Supp guy I spoke with can't make / change orders. (Apparently there was an order in the system under my account for an upgrade without a tech callout). If I don't hear from them by 11:00 I'll get onto them myself again.


  • #526
    Treehouse72
    Registered Users, Registered Users 2 Posts: 1,003 ✭✭✭Treehouse72


    Ronan wrote: »
    Yes they do, just ask for the loyalty department as the sales and customer services people don't the authority to change your package. You don't even have to kick up a fuss really.


    Sorry, I'm having a bit of a blonde moment here...are you joking or do they actually have a "loyalty department"??


  • #527
    fionny
    Registered Users, Registered Users 2 Posts: 2,367 ✭✭✭fionny


    Treehouse72 wrote: »
    Sorry, I'm having a bit of a blonde moment here...are you joking or do they actually have a "loyalty department"??

    Yes they do, its basically their cancellations dept but they call it Loyalty.


  • #528
    Svetti Arss
    Registered Users, Registered Users 2 Posts: 383 ✭✭Svetti Arss


    bk wrote: »
    I've read the manual and I've a similar Thomson modem for my DSL service from Smart, it looks pretty similar. Looks like a pretty solid modem with all the standard features, bridging, dynamic dns, port forwarding, etc.

    Just got this modem and Dynamic DNS appears to have been removed in the shipped firmware.


  • #529
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,986 Mod ✭✭✭✭bk


    Svetti Arss wrote: »
    Just got this modem and Dynamic DNS appears to have been removed in the shipped firmware.

    :(


  • #530
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    plumbman wrote: »
    1293973457.png just trying that info you gave me Fionni still sh1te

    Wired or wireless connection to the modem? Make sure to do your speed test with a wired connection.


  • #531
    fionny
    Registered Users, Registered Users 2 Posts: 2,367 ✭✭✭fionny


    Just got another call from UPC confirming the appointment for tomorrow *giddy*

    I asked her to confirm what was being installed so they bleedin well better turn up with the modem!


  • Advertisement
  • #532
    slave1
    Moderators, Sports Moderators Posts: 19,192 Mod ✭✭✭✭slave1


    When the guy phoned for my install yesterday he didn't know it was for the 100mb option so had no modem, ended up calling in the evening as he had sourced one by then.
    I'd imagine that given the great deals they are simply swamped at the minute and guys are beating new orders/call-outs into the system with an associated number of hebe gebe's.
    It will settle in a while hopefully.


  • #533
    bonoman66
    Registered Users, Registered Users 2 Posts: 618 ✭✭✭bonoman66


    fionny wrote: »
    Just got another call from UPC confirming the appointment for tomorrow *giddy*

    I asked her to confirm what was being installed so they bleedin well better turn up with the modem!

    I'll be watching closely to see how you get on Fionny.

    Hope all goes well for you.

    I'm in the 'same boat' myself with 100Mb+Phone install due for tomorrow between 9am-1pm etc.. ;)


  • #534
    fionny
    Registered Users, Registered Users 2 Posts: 2,367 ✭✭✭fionny


    Ill let ye all know, my install is between 1 and 6. Maybe he's going from your gaff to mine :P


  • #535
    Yakuza
    Registered Users, Registered Users 2 Posts: 5,141 ✭✭✭Yakuza


    Svetti Arss wrote: »
    Just got this modem and Dynamic DNS appears to have been removed in the shipped firmware.

    Can it be set to forward to another device as the DMZ?


  • #536
    kamin99
    Registered Users Posts: 158 ✭✭kamin99


    Kotek Besar wrote: »
    Why are people ringing and not filling out the boards.ie form in order to get the €50 voucher?

    filled the form yesterday and no call back yet !


  • #537
    thefinalstage
    Registered Users, Registered Users 2 Posts: 3,503 ✭✭✭thefinalstage


    On the 100Mb package. Wireless g giving me roughly 20Mb which is about average for that.
    getting 60Mb over the home plugs.

    I tried just a straight ethernet connection earlier and I was getting in the low 90's and 9Mb upload. Probably still stabilising but I am now gonna run an ethernet cable to the 2 main comps and use a switch to hook up my ps3 and xbox. Boom


  • #538
    fionny
    Registered Users, Registered Users 2 Posts: 2,367 ✭✭✭fionny


    poisonedstream wrote: »
    getting 60Mb over the home plugs.

    What speed are your Home Plugs out of curiosity?


  • #539
    atgate
    Registered Users, Registered Users 2 Posts: 584 ✭✭✭atgate


    100 Mbps installed earlier. Took over an hour waiting for the modem to be provisioned.

    Current results:

    Wireless using Thomson box (faster than my Airport Extreme):

    1294205254.png

    Wired:

    1294195125.png

    Was getting 102 Mbps earlier but I can live with the above :D


  • #540
    thefishone
    Registered Users Posts: 303 ✭✭thefishone


    Just off the phone,upgrading to the 50meg and getting €2 off the bill.Had
    it down to €12 until they realised I had 3 hd boxes,just happy to get any
    thing off or not pay anything extra at all.
    On another note,when I said I wanted to upgrade my BB,I was put straight
    through to another dept ,didn't catch the name and I found them very
    helpful.


  • Advertisement
  • #541
    nevaeh-2die-4
    Registered Users Posts: 1,505 ✭✭✭nevaeh-2die-4


    hey Guys,

    i got the new modem today its says its comes with a usb adapter did anyone get that?

    i got a extra point recently installed upstairs, can i put my router there instead of downstairs?


  • #542
    thefinalstage
    Registered Users, Registered Users 2 Posts: 3,503 ✭✭✭thefinalstage


    fionny wrote: »
    What speed are your Home Plugs out of curiosity?

    The homeplugs are rated at 200Mb p/s

    I have 3 running.


  • #543
    Thor
    Registered Users, Registered Users 2 Posts: 2,624 ✭✭✭Thor


    nevaeh-2die-4 wrote: »
    hey Guys,

    i got the new modem today its says its comes with a usb adapter did anyone get that?

    i got a extra point recently installed upstairs, can i put my router there instead of downstairs?

    You can.


  • #544
    fionny
    Registered Users, Registered Users 2 Posts: 2,367 ✭✭✭fionny


    poisonedstream wrote: »
    The homeplugs are rated at 200Mb p/s

    I have 3 running.

    Cool hopefully my Gigabit one's will handle the full line then :)


  • #545
    muboop1
    Registered Users, Registered Users 2 Posts: 1,025 ✭✭✭muboop1


    Sweet... saved myself 3 euro per month, and upgraded BB speed from 12 (apparently i was already upgraded automatically?) to 25!


  • #546
    califano
    Registered Users, Registered Users 2 Posts: 5,440 ✭✭✭califano


    Would someone know. I have 2 computers in a network at home both currently wireless. Im on 20MB and upgrading to 50MB soon. The PC tower in one room is close enough to rig an ethernet cable from the modem in the same room(6ft). So would my laptop from the other room be getting quicker speeds on account of the other computer now powered from ethernet?.

    Would the engineer provide a cable if asked?, is this requests reasonable or even the sort of thing your paying for in the €40 fee?.

    Also i cant find the quote but i read earlier in this thread some lettered network cards are better than others for the 50-100mb thompson modem. and ive got an L one in the laptop(vista). What would you regard to be the optimum network cards?.

    I ask because im with upc a month now and my connection on my laptop in the other room is periodically dropping and back again soon after with a refresh. The other computer who the engineer threw us an external atlantic usb card works a treat. Would i be as well just to use a similar usb atlantic card on my laptop to over ride the inbuilt one?

    And finally! could someone post a link of these home plugs thats recently being discussed!, i dont know what they are but sounds like a fix!


  • Advertisement
  • #547
    atgate
    Registered Users, Registered Users 2 Posts: 584 ✭✭✭atgate


    nevaeh-2die-4 wrote: »
    hey Guys,

    i got the new modem today its says its comes with a usb adapter did anyone get that?

    ?

    Yep.


  • #548
    nevaeh-2die-4
    Registered Users Posts: 1,505 ✭✭✭nevaeh-2die-4


    i didnt , ffs,


  • #549
    fionny
    Registered Users, Registered Users 2 Posts: 2,367 ✭✭✭fionny


    I was under the impression that if you wanted the wireless adapator you had to buy one for 15 euro.


  • #550
    Clover
    Closed Accounts Posts: 1,856 ✭✭✭Clover


    nevaeh-2die-4 wrote: »
    i didnt , ffs,


    You have to pay an extra €15 for the usb adapter.


  • #551
    kaisersose77
    Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭kaisersose77


    you have to pay 15euro extra for the usb adapter according to the website


  • Advertisement
Advertisement