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How do you perceive the overall work of the Gardai

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    #302
    doingmybit
    Closed Accounts Posts: 93 ✭✭doingmybit


    Francesca Shaggy Curler wrote: »
    emind me who we are talking about and what he has done

    Superman, and something to do with some missing kryptonite?:confused:


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    #303
    by8auj6csd3ioq
    Closed Accounts Posts: 1,124 ✭✭✭by8auj6csd3ioq


    doingmybit wrote: »
    Superman, and something to do with some missing kryptonite?:confused:
    sorry thought this was a serious discussion


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    #304
    doingmybit
    Closed Accounts Posts: 93 ✭✭doingmybit


    Francesca Shaggy Curler wrote: »
    sorry thought this was a serious discussion

    It is, but i felt that you were been as bit smart when you asked me to remind you of the subjects circumstances.:confused:


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    #305
    snubbleste
    Banned (with Prison Access) Posts: 31,117 ✭✭✭✭snubbleste


    I was stopped a few years ago and asked the plain-clothes garda for identification, he took out his wallet and folded it showing me (quickly) his garda badge only in the palm of his hand. Is there any reason why he did not show me his photographic garda id card? or am I thinking too much about it?


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    #306
    doingmybit
    Closed Accounts Posts: 93 ✭✭doingmybit


    snubbleste wrote: »
    I was stopped a few years ago and asked the plain-clothes garda for identification, he took out his wallet and folded it showing me (quickly) his garda badge only in the palm of his hand. Is there any reason why he did not show me his photographic garda id card? or am I thinking too much about it?

    Your thinking like a civilian. They do this as a job day in day out. His not standing for a photo. Also, if his plain clothes he wouldn't stand around with his I.D badge in his hand for all to see. A quick flash of the badge is enough for me, you can't buy them in the pound shop!


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    #307
    by8auj6csd3ioq
    Closed Accounts Posts: 1,124 ✭✭✭by8auj6csd3ioq


    doingmybit wrote: »
    It is, but i felt that you were been as bit smart when you asked me to remind you of the subjects circumstances.:confused:
    wasn't being smart;)can't recall the circs. as i recall the question was if a garda did wrong should he be punished and i said yes. someone said he was retired and could not be fined as he was not being paid. my point was that yes he should be punished as a non garda would be and if he could not be disclipined he could be fined or jailed. excuse if i have got it wrong have not time to read all thread


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    #308
    by8auj6csd3ioq
    Closed Accounts Posts: 1,124 ✭✭✭by8auj6csd3ioq


    doingmybit wrote: »
    Your thinking like a civilian.
    civilians are entitled to know the cops name
    They do this as a job day in day out. His not standing for a photo. Also, if his plain clothes he wouldn't stand around with his I.D badge in his hand for all to see. A quick flash of the badge is enough for me, you can't buy them in the pound shop!
    he is still obliged to identify himself properly


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    #309
    snubbleste
    Banned (with Prison Access) Posts: 31,117 ✭✭✭✭snubbleste


    doingmybit wrote: »
    Your thinking like a civilian. They do this as a job day in day out. His not standing for a photo. Also, if his plain clothes he wouldn't stand around with his I.D badge in his hand for all to see. A quick flash of the badge is enough for me, you can't buy them in the pound shop!

    He stopped me! and I need to be satisfied that he is a garda not someone who got a shiny badge online, as i'd never seen a garda badge before then! Having this non-identifiable garda showing me his photographic ID card with name, rank and number on it would have made the experience less-stressful for me. I felt that by not showing his ID card, he was concealing something.


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    #310
    by8auj6csd3ioq
    Closed Accounts Posts: 1,124 ✭✭✭by8auj6csd3ioq


    snubbleste wrote: »
    I felt that by not showing his ID card, he was concealing something.
    maybe he did not want you to see his name. sometimes the do not like folk knowing their name in case they would make a complaint. Better if the person does not know who it was

    when one rings the garda for any reason the garda is supposed to give their name without being asked but have to be asked in my experience


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    #311
    FGR
    Registered Users Posts: 2,448 ✭✭✭FGR


    Francesca Shaggy Curler wrote: »
    when one rings the garda for any reason the garda is supposed to give their name without being asked

    Wait. What? Please produce a source for this; this is pure Speculation IMO as I have never been taught this nor have I ever seen such a particular in the code.


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    #312
    Eru
    Closed Accounts Posts: 2,357 ✭✭✭Eru


    Francesca Shaggy Curler wrote: »
    maybe he did not want you to see his name. sometimes the do not like folk knowing their name in case they would make a complaint. Better if the person does not know who it was
    Francesca Shaggy Curler wrote: »
    when one rings the garda for any reason the garda is supposed to give their name without being asked but have to be asked in my experience

    Evidence to support either statement please. Statement one is a guess stated as fact, statement two is simple wrong.
    Francesca Shaggy Curler wrote: »
    civilians are entitled to know the cops name
    he is still obliged to identify himself properly

    At no point did he ask for the officers name, only that he ID himself as a Garda which the officer did.


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    #313
    civdef
    Registered Users Posts: 3,057 ✭✭✭civdef


    Garda Customer Charter, Page 5:

    www.garda.ie/pub/charter.pdf
    • When you access our services, you are entitled to be given the name
    and station of the Garda you are dealing with, without request.


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    #314
    Eru
    Closed Accounts Posts: 2,357 ✭✭✭Eru


    civdef wrote: »
    Garda Customer Charter, Page 5:

    www.garda.ie/pub/charter.pdf

    So lets get this right, when you approach me I need to start the conversation by saying; "Hello sir, My names Garda Karlitosway1978 and Im attached to makeyuppey Garda station"

    Weird!:o


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    #315
    civdef
    Registered Users Posts: 3,057 ✭✭✭civdef


    I dunno, ask the Garda brass who wrote, published and presumably implemented that document... :)

    I had an idea to look for that item in the customer charter because most public bodies have one saying the same thing - which is why I have to answer the phone with my name at work.


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    #316
    doingmybit
    Closed Accounts Posts: 93 ✭✭doingmybit


    Karlitosway1978 wrote: »
    So lets get this right, when you approach me I need to start the conversation by saying; "Hello sir, My names Garda Karlitosway1978 and Im attached to makeyuppey Garda station"

    Weird!:o

    Ya, since they introduced the new programme in templemore a few years back they started to introduce customer service like procedures into the programme . I think 2005 or 2006. Yes, your name and station is the first thing you are to say when answering the phone.:eek:


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    #317
    doingmybit
    Closed Accounts Posts: 93 ✭✭doingmybit


    Francesca Shaggy Curler wrote: »
    civilians are entitled to know the cops name
    he is still obliged to identify himself properly

    Why didn't he just ask to see the id card properly. If someone asked me i would show it again and i would say he would have also. If you don't ask, you wouldn't receive.:cool:


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    #318
    by8auj6csd3ioq
    Closed Accounts Posts: 1,124 ✭✭✭by8auj6csd3ioq


    ForegoneReality wrote: »
    Wait. What? Please produce a source for this; this is pure Speculation IMO as I have never been taught this nor have I ever seen such a particular in the code.
    garda customer charter under acccess to services "When you access our services, you are entitled to be given the name and station of the garda you are dealing with without request"
    http://www.garda.ie/pub/charter.pdf


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    #319
    by8auj6csd3ioq
    Closed Accounts Posts: 1,124 ✭✭✭by8auj6csd3ioq


    doingmybit wrote: »
    Ya, since they introduced the new programme in templemore a few years back they started to introduce customer service like procedures into the programme . I think 2005 or 2006. Yes, your name and station is the first thing you are to say when answering the phone.:eek:
    don't say it here, wonder why. Iwas told many years ago by a public servant they ps do not give give names so that anyone who is unhappy will not have a name to complain. friend worked with ps for a while and was told not to put name on a comp slip if they put information on it re brochures when sending them out


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    #320
    by8auj6csd3ioq
    Closed Accounts Posts: 1,124 ✭✭✭by8auj6csd3ioq


    doingmybit wrote: »
    Why didn't he just ask to see the id card properly. If someone asked me i would show it again and i would say he would have also. If you don't ask, you wouldn't receive.:cool:
    nonsense cop is obliged to identify himself proba mind game huh


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    #321
    doingmybit
    Closed Accounts Posts: 93 ✭✭doingmybit


    Francesca Shaggy Curler wrote: »
    don't say it here, wonder why. Iwas told many years ago by a public servant they ps do not give give names so that anyone who is unhappy will not have a name to complain. friend worked with ps for a while and was told not to put name on a comp slip if they put information on it re brochures when sending them out

    As Karlitosway1978 said already, second hand information again. a friend of a friend blah blah blah. You know what you think you know, i know the facts;)


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    #322
    CLADA
    Closed Accounts Posts: 651 ✭✭✭CLADA


    This management bull**** does my head in :mad: The police are an emergency service, some asshole in an office got promoted because he came up with the bright idea of referring to victims of crime and people in need of assistance as "customers".


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    #323
    by8auj6csd3ioq
    Closed Accounts Posts: 1,124 ✭✭✭by8auj6csd3ioq


    doingmybit wrote: »
    As Karlitosway1978 said already, second hand information again. a friendi of a friend blah blah blah. You know what you think you know,
    i said a friend and i do know it is endemic in ps not to give name
    i know the facts;)
    cop on and i know all about the bully boy coppy boy mind games and how they lie when caught out.


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    #324
    by8auj6csd3ioq
    Closed Accounts Posts: 1,124 ✭✭✭by8auj6csd3ioq


    CLADA wrote: »
    This management bull**** does my head in :mad: The police are an emergency service, some asshole in an office got promoted because he came up with the bright idea of referring to victims of crime and people in need of assistance as "customers".
    +1


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    #325
    doingmybit
    Closed Accounts Posts: 93 ✭✭doingmybit


    Francesca Shaggy Curler wrote: »
    i said a friend and i do know it is endemic in ps not to give name
    cop on and i know all about the bully boy coppy boy mind games and how they lie when caught out.

    Ok then, next


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    #326
    Eru
    Closed Accounts Posts: 2,357 ✭✭✭Eru


    doingmybit wrote: »
    Ya, since they introduced the new programme in templemore a few years back they started to introduce customer service like procedures into the programme . I think 2005 or 2006. Yes, your name and station is the first thing you are to say when answering the phone.:eek:

    Seems a long winded thing when the person on the other end of the phone could be under pressure to blurt out "Help" quickly.

    Name or station I can understand. "Hello, Make believe station" or "Hello Garda Karlitosway speaking". Now thats fine and perfectly polite IMHO compared to someone grunting "Wha?" on the phone.

    Jack,
    Were not OBLIGED to ID ourselves as your suggesting. Theres no law or discipline regulation that says we must and from what your seeing here, its fair to say this new thing about saying name and station is not well known.

    The regulations state that a uniform Garda must produce ID and give our names on request from a person entitled to ask. A person entitled being someone dealing with us. Of course, plain clothes should be producing their cards. If for nothing else, common sense.

    But too be honest, now that we all have shoulder numbers I dont see why thats not acceptable and truth be known, a lot more identifiable than a name. After all, theres only 1 Garda in the country with my shoulder number compared to probable a few hundred with my common as muck name (including more than 1 other in my station).

    And theres nothing sinister about not giving our names, we give it where the person reasonable needs it just like its common enough to be handed a business card (presuming theres actually some in the station to begin with :rolleyes:). When I walk into a shop no one tells me their names when they want to sell me a stereo or take my order :)


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    #327
    doingmybit
    Closed Accounts Posts: 93 ✭✭doingmybit


    Karlitosway1978 wrote: »
    Seems a long winded thing when the person on the other end of the phone could be under pressure to blurt out "Help" quickly.

    Name or station I can understand. "Hello, Make believe station" or "Hello Garda Karlitosway speaking". Now thats fine and perfectly polite IMHO compared to someone grunting "Wha?" on the phone.
    :)

    Ya, your right, but i think when you are answering the 999 phone you can just state the station.:confused:As for the normal phone or the green man, they try to get you to id yourself by name and station when answering as the green man can be anywhere, but i feel that if you are just pleasant and courteous when answering the phone there is no need to i.d yourself as usually the person on the other side wants to talk to someone else asap.:D


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    #328
    deadwood
    Registered Users Posts: 1,938 ✭✭✭deadwood


    civdef wrote: »
    I dunno, ask the Garda brass who wrote, published and presumably implemented that document... :)quote]
    I don't know if there's any left, but about 10 years ago, "they" put stickers on all the phones telling us how to answer them.

    Something along these lines: Answer within 3 rings saying "good morning, good afternoon etc.. This is (your ) Garda Station, Garda (your name) speaking. How may I be of assistance?"

    We arrived into work at 5.45am (ahem) and examined these stickers with curiosity.

    Of course, the phone rang and was picked up bang-on the third ring and enthusiastically answered "Good morning good, afternoon etcetera. This is your Garda Station, Garda Yourname speaking. How may I be of assistance?!"

    A lovely moment.


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    #329
    doingmybit
    Closed Accounts Posts: 93 ✭✭doingmybit


    deadwood wrote: »
    civdef wrote: »
    I dunno, ask the Garda brass who wrote, published and presumably implemented that document... :)quote]
    I don't know if there's any left, but about 10 years ago, "they" put stickers on all the phones telling us how to answer them.

    Man, ye were ahead of yer time, progressive weren't ye:D


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    #330
    deadwood
    Registered Users Posts: 1,938 ✭✭✭deadwood


    doingmybit wrote: »
    deadwood wrote: »

    Man, ye were ahead of yer time, progressive weren't ye:D
    You mean the stickeratariumatus or the telephonecommunicatariatus?


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