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Paddypower and Crystal Palace Drama

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12357…32

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    #122
    evosteo
    Registered Users Posts: 2,400 ✭✭✭evosteo


    p_larkin99 wrote: »
    I think you guys are being unbelievably naive tbh

    only reading through this thread now and just caught up, seems like another classic fuk up by powers,

    bout a month back the had a match up saying it was 2-0 when it was actually 3-0,

    put 200 on over 2.5 goals at very good odds

    they eventually sussed the score line but my bet had been placed

    got paid out and withdrew accordingly

    never had any resetlements or the likes of what the lads are saying,

    if their staff cannot stay up to spped thats hardly the punters fault,

    as the saying goes you pay peanuts you get monkeys


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    #123
    carlcon
    Registered Users Posts: 3,844 ✭✭✭carlcon


    Not suspended yet, but my account is playing up.

    When I click on something to bet on it, instead of giving me the usual box to enter how much I want to bet, it's jumping straight to "confirming bet", as if I bet something.


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    #124
    Derek!
    Registered Users Posts: 2,103 ✭✭✭Derek!


    p_larkin99 wrote: »
    yeah im guessing that would be the case and would be bad form from the bookie but im sure you could kick up a fuss. Again though, they will always cover themselves in their T and C for things like this, they simply have to be able to!
    Very true, it seems they have every angle covered for almost anything
    Ah well off to BetFAIR


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    #125
    MoscowFlyer
    Registered Users Posts: 1,886 ✭✭✭MoscowFlyer


    MoscowFlyer wrote: »
    ppscam.jpg

    OK, so looking at this it seems the only bet to have been touched is the £1 @ 18/1. What is the "manual readjustment" part all about?


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    #126
    Eire-Dearg
    Registered Users Posts: 8,900 ✭✭✭Eire-Dearg


    RasTa wrote: »
    Yup. If they could have they would have canceled the withdrawl and put the money back into their account.

    Your account going negative that fast to me seems like they have lost the funds.

    What I think they will do is send an email requesting you pay back etc etc. If you don't they will send your details off to a collection agency who will annoy ye for awhile with phone calls and letters. Usually takes 45 days before they pass off your details.

    Just tell the agency to F off.
    Haha. It just feels like I'm stealing :pac: I'm not legally obliged to hand it back am I? Like they can't sue me or something?!

    What I've been negatived is about a third of what I won in this whole frenzy.....


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    #127
    dannydiamond
    Registered Users Posts: 2,656 ✭✭✭dannydiamond


    carlcon wrote: »
    Again, the part that really bugs me is that they're probably pulling the odds they're giving out of their arses.

    They don't have to, i'd hazard a guess that you're talking about 1/20 odds at best for that bet.


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    #128
    ft9
    Registered Users Posts: 4,408 ✭✭✭ft9


    Why didnt you all withdraw straight away rather than leaving it there?


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    #129
    madfistbt1
    Banned (with Prison Access) Posts: 43 ✭madfistbt1


    MoscowFlyer wrote: »
    Im hoping my withdrawal of the HT bet beat the clock so to say.

    Those whose accounts got suspended, how much did use win? Over the 1k mark?


    bet 20 with mine, i want to go on live chat to ask them whats the craic but everyone said not too earlier in the thread


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    #130
    Paul Tergat
    Registered Users Posts: 10,743 ✭✭✭✭Paul Tergat


    evosteo wrote: »
    only reading through this thread now and just caught up, seems like another classic fuk up by powers,

    bout a month back the had a match up saying it was 2-0 when it was actually 3-0,

    put 200 on over 2.5 goals at very good odds

    they eventually sussed the score line but my bet had been placed

    got paid out and withdrew accordingly

    never had any resetlements or the likes of what the lads are saying,

    if their staff cannot stay up to spped thats hardly the punters fault,

    as the saying goes you pay peanuts you get monkeys

    for sure its worth a try. I would have probably gone for it myself had i not missed out by a few mins but id be doing it on the ever so slight chance i might get away with it rather than expecting it, considering it to be mine and then kicking up a fuss when the monies are correctly adjusted. its not the punters fault but its always possible for human error do you not agree?
    Derek! wrote: »
    Very true, it seems they have every angle covered for almost anything
    Ah well off to BetFAIR

    I do all my betting on betfair unless there are promotions. cant understand people still using some bookies


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    #131
    Derek!
    Registered Users Posts: 2,103 ✭✭✭Derek!


    Did any of you see this "Account Total: Total balance not available" before your balance went to negative?


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    #132
    inforfun
    Moderators, Social & Fun Moderators Posts: 20,862 Mod ✭✭✭✭inforfun


    And then no2 was done too.

    -342 in my account.


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    #133
    Yardie
    Closed Accounts Posts: 1,317 ✭✭✭Yardie


    Seriously lads if they are resettling your bets get on to live chat and demand at least a free bet. They put up a price and should honor it.

    Take this analogy.

    If you were on betfair and put out a Lay of Palace +2 @ 30/1 and people smashed into it then you would have no right to call foul. It would be a personal error and you would have to suck it up.


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    #134
    ft9
    Registered Users Posts: 4,408 ✭✭✭ft9


    Eire-Dearg wrote: »
    Haha. It just feels like I'm stealing :pac: I'm not legally obliged to hand it back am I? Like they can't sue me or something?!

    What I've been negatived is about a third of what I won in this whole frenzy.....

    They can bring me to court all they like.
    I can imagine it now.

    PP Solicitor: ''this person placed a bet online. he won, we paid him, but now were taking legal action cause he wont give it back''

    Judge: ''LOL!!!''


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    #135
    carlcon
    Registered Users Posts: 3,844 ✭✭✭carlcon


    Ah balls, just had €620 knocked off in my Account History, for €20 bet I made @ 30/1.

    Haven't touched the €4 or €5 bets yet though...


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    #136
    RasTa
    Closed Accounts Posts: 15,116 ✭✭✭✭RasTa


    Eire-Dearg wrote: »
    Haha. It just feels like I'm stealing :pac: I'm not legally obliged to hand it back am I? Like they can't sue me or something?!

    What I've been negatived is about a third of what I won in this whole frenzy.....

    Yes they could take you to court for the funds because you have broke their T&C's which you accepted when signing up. However this is going to be costly and not worth their time unless you got out big numbers.

    I doubt PP have any internal collection agency for this type of thing so they will sell the debt to the agencies after awhile


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    #137
    The_Kew_Tour
    Registered Users Posts: 34,068 ✭✭✭✭The_Kew_Tour


    Yardie wrote: »
    Seriously lads if they are resettling your bets get on to live chat and demand at least a free bet. They put up a price and should honor it.

    Take this analogy.

    If you were on betfair and put out a Lay of Palace +2 @ 30/1 and people smashed into it then you would have no right to call foul. It would be a personal error and you would have to suck it up.


    good point


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    #138
    buckfasterer
    Registered Users Posts: 2,198 ✭✭✭buckfasterer


    Acc still suspended here........


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    #139
    Keano!
    Registered Users Posts: 1,030 ✭✭✭Keano!


    I'm still okay. 20 (positive) in my account and the winnings all appear to have been withdrawn.

    Withdrew the lot in 4 small bundles straight after final whistle....


    Erm


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    #140
    Headshot
    Registered Users Posts: 53,992 ✭✭✭✭Headshot


    I think im going to ring them up tomorrow and talk to a supervisor or somthing

    They know they cant do anything now so maybe they'll just grin and bare it


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    #141
    Chucky the tree
    Closed Accounts Posts: 19,341 ✭✭✭✭Chucky the tree


    Yardie wrote: »
    Seriously lads if they are resettling your bets get on to live chat and demand at least a free bet. They put up a price and should honor it.

    Take this analogy.

    If you were on betfair and put out a Lay of Palace +2 @ 30/1 and people smashed into it then you would have no right to call foul. It would be a personal error and you would have to suck it up.


    Or you could read the T&C of sites before you use them? Crazy idea I know. :rolleyes:


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    #142
    evosteo
    Registered Users Posts: 2,400 ✭✭✭evosteo


    p_larkin99 wrote: »
    for sure its worth a try. I would have probably gone for it myself had i not missed out by a few mins but id be doing it on the ever so slight chance i might get away with it rather than expecting it, considering it to be mine and then kicking up a fuss when the monies are correctly adjusted. its not the punters fault but its always possible for human error do you not agree?



    I do all my betting on betfair unless there are promotions. cant understand people still using some bookies

    human error or software error, they should have provisions for this, its not the punters fault,

    very good point been made, if you had layed it on betfair, there would not be a chance in hell of you getting it back,

    you can hardly say, "sorry them odds were a mistake, im just goin to change them now to suit me"

    powers should take this on the chin and improve their service, their site is absolutley shocking and always has errors on it,

    i set up an account on betfair and its been the best thing iv done in the last while.


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    #143
    Keano!
    Registered Users Posts: 1,030 ✭✭✭Keano!


    Just gone negative.

    €-1478.49

    So... What does this mean exactly???? Anyone able to help


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    #144
    buckfasterer
    Registered Users Posts: 2,198 ✭✭✭buckfasterer


    Anyone want to take this to the media??


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    #145
    carlcon
    Registered Users Posts: 3,844 ✭✭✭carlcon


    15 minutes after they destroyed my €20 bet, they still haven't touched the €4 or €5.

    Gutted to see €620 just disappear after what I deem to be a mistake on their part, not mine... but I'll still take €300! :P


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    #146
    Eire-Dearg
    Registered Users Posts: 8,900 ✭✭✭Eire-Dearg


    buckfasterer wrote: »
    Anyone want to take this to the media??
    Keep an eye on TheJournal.ie tomorrow, you never know!


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    #147
    carlcon
    Registered Users Posts: 3,844 ✭✭✭carlcon


    Should I give a live helper an earful for taking my money?


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    #148
    Derek!
    Registered Users Posts: 2,103 ✭✭✭Derek!


    They seem to be goin very slow on my account, they haven't touched it since takin the 95 earlier


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    #149
    RasTa
    Closed Accounts Posts: 15,116 ✭✭✭✭RasTa


    Listen to Paddy

    https://www.youtube.com/watch?v=-fKi3ELw0Hk


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    #150
    keysersoze0330
    Registered Users Posts: 2,051 ✭✭✭keysersoze0330


    Bang money gone:mad: Not linked up to withdraw. Wasnt too much but give them a keyboard full over live help. Tbh they don't give a **** about keeping customers sweet. Hope yas get paid lads. ;)


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    #151
    Paul Tergat
    Registered Users Posts: 10,743 ✭✭✭✭Paul Tergat


    evosteo wrote: »
    human error or software error, they should have provisions for this, its not the punters fault,

    very good point been made, if you had layed it on betfair, there would not be a chance in hell of you getting it back,

    you can hardly say, "sorry them ods were a mistake, im just goin to change them now to suit me"

    powers should take this on the chin and improve their service, their site is absolutley shocking and always has errors on it,

    i set up an account on betfair and its been the best thing iv done in the last while.

    Their provision is to cover themselves which is in their own interest obviously. you think i someone lumps a million on the error and takes em to the cleaners they should just say well oh its our error here is the money.

    LOL at taking it on the chin.

    Their T and C are vague to allow them to work in their favour. All bookies need to cover for palpable errors. Also, BF is different to a traditional bookie and their terms will reflect this.


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