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Eircom Phonewatch Alarm

13567…15

Comments

  • #102
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    If you can post a picture i might be able to help you get the alarm working again. It sound like the back up battery is dead.

    www.altor.ie



  • #103
    Elbi
    Closed Accounts Posts: 334 ✭✭Elbi


    just another thing, when its beeping the disarm button and sensor button are flashing but very lightly, not bright red like normal


  • #104
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    Springsteen wrote: »
    Hi Altor,
    another sensor is giving me problems this time. After a year or so of running smoothly, we get an alarm activation once in a while due to one sensor. It says sensor tamper. I've changed the battery twice, same problem. I also make sure the tamper spring is depressed. Interestingly the alarm tends to go off at the same time each time. 0600 on the main panel clock! Coincidence.
    Best Regards,
    Springsteen

    Hi Springsteen,

    You may need to re-enroll the sensor on the system. do you have the engineer code ?

    www.altor.ie



  • #105
    Thunderbird2
    Closed Accounts Posts: 1,250 ✭✭✭Thunderbird2


    Elbi wrote: »
    I havent a clue which system I have but its very old it was done years ago when the phonewatch first came out,

    Thanks Thunderbird2 il will have a look when im home see can i find the fuse/battery and do it that way,

    when u arm the system does a male\female voice announce ''doors and windows on motions on? if its male then its the ge simon 3. if its female then its the ge simon xt. do u push buttons for doors and windows and a seperate button for motions?


  • #106
    Springsteen
    Registered Users Posts: 50 ✭✭Springsteen


    Thanks Altor,
    no I dont have engineer code. We moved into house, alarm was already here. If I ring eircom will they provide it. We don't use the monitoring.
    Rgds
    S


  • #107
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    Elbi wrote: »
    just another thing, when its beeping the disarm button and sensor button are flashing but very lightly, not bright red like normal

    Is this the panel ?

    www.altor.ie



  • #108
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    Springsteen wrote: »
    Thanks Altor,
    no I dont have engineer code. We moved into house, alarm was already here. If I ring eircom will they provide it. We don't use the monitoring.
    Rgds
    S

    Your welcome,

    If you have any of the paper work off the alarm it is easy to get the code. They will only give the code to the registered owner of the alarm panel.

    www.altor.ie



  • #109
    Springsteen
    Registered Users Posts: 50 ✭✭Springsteen


    Altor,
    Roger that. I'll start digging and let you know.
    Cheers,
    S


  • #110
    Thunderbird2
    Closed Accounts Posts: 1,250 ✭✭✭Thunderbird2


    Elbi wrote: »
    just another thing, when its beeping the disarm button and sensor button are flashing but very lightly, not bright red like normal

    which sensor button is flashing?


  • #111
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    Springsteen wrote: »
    Altor,
    Roger that. I'll start digging and let you know.
    Cheers,
    S

    If you get the code it is very easy to delete plus en-roll the sensor. It will clear the tamper fault ;)

    Let me know how you get on.

    www.altor.ie



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  • #112
    Thunderbird2
    Closed Accounts Posts: 1,250 ✭✭✭Thunderbird2


    http://www.firstchoicesecurityinc.com/uploads/SIMON_USER_MANUAL.pdf :P


  • #113
    Thunderbird2
    Closed Accounts Posts: 1,250 ✭✭✭Thunderbird2


    Elbi have u tried pressing the status button :confused:


  • #114
    Junsi670
    Registered Users Posts: 4 ✭Junsi670


    Hi,
    I have an Eircom SIMON alarm panel that I stopped using for the past 4 years. Due to a recent break in I want to start using it again. I need all the batteries replaced in the motion sensors (x2) and also the window sensors. The large battery in the panel itself I removed a few years ago as it was beeping etc. Does anyone know where I can buy all the batteries needed for this system? I cannot find the large battery that was in the panel so I don't know which battery I need. The window sensor battery is a CR123A Lithium 3V battery.
    Also, when I get these batteries, will just replacing them do the trick to start using the panel again or will it need to be re-set?
    I hope someone can help me with this, as Eircom want €7.00 per sensor battery and €40 for the panel battery!


  • #115
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    Junsi670 wrote: »
    Hi,
    I have an Eircom SIMON alarm panel that I stopped using for the past 4 years. Due to a recent break in I want to start using it again. I need all the batteries replaced in the motion sensors (x2) and also the window sensors. The large battery in the panel itself I removed a few years ago as it was beeping etc. Does anyone know where I can buy all the batteries needed for this system? I cannot find the large battery that was in the panel so I don't know which battery I need. The window sensor battery is a CR123A Lithium 3V battery.
    Also, when I get these batteries, will just replacing them do the trick to start using the panel again or will it need to be re-set?
    I hope someone can help me with this, as Eircom want €7.00 per sensor battery and €40 for the panel battery!

    You can get the batteries for the sensors in any chemist or phone store, properly cost about €5-€6 each. If you go to an alarm supplier you could get them for cheaper. Here is a list of suppliers.

    The battery for the main unit can be got here, they will deliver to Ireland.

    The Simon is straight forward enough to work, replace the batteries in the sensors then replace the main battery before you power it back up. It will still have all your sensors and setting set up but if you have any problems let us know.

    www.altor.ie



  • #116
    Junsi670
    Registered Users Posts: 4 ✭Junsi670


    Hi Altor,
    Thank you for that information, hopefully I won't have any problems with it, but if I do I will let you know.
    Thanks again for your help.
    junsi670


  • #117
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    Junsi670 wrote: »
    Hi Altor,
    Thank you for that information, hopefully I won't have any problems with it, but if I do I will let you know.
    Thanks again for your help.
    junsi670

    Your welcome,

    If you need any questions answered, feel free to ask :D

    www.altor.ie



  • #118
    Junsi670
    Registered Users Posts: 4 ✭Junsi670


    Hi Altor,

    I hope I'm not bothering you.
    I had an engineer from eircom come out today to check the system and all seems to be fine, but I was told that I may need an "enertia head/switch, do you know where these can be bought? There were no numbers or any marks of I.D. on the switch, except that it is made by GE and that it's a wireless window sensor connected to the "SIMON" eircom system.

    I also need a "SPLITTER BOX/ALARM SPLITTER" and I took the details of the box that the engineer had with him - U.S. Patent No.472 And 404.347 Alarm Panel DSL Filter Model Z-A431 EU. I was told I need this because we have broadband in the house and that it could upset the signal to eircom?? They wanted €90 for the Splitter!
    I really appreciate any help you can give me on this. Thanks


  • #119
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    Hi Junsi670,

    Its no bother at all :D

    You will get these in suppliers of GE sensors, Reliable Security Products. D.3 01-8372439, IDAS. D.14 01 2995780. REW. D.11 01 858 0960. I would ring ahead to make sure they have them in for you, they will order them in for you. They are for the wire free 433 sensors if they ask. If you have any problems getting them let me know.

    This is the splitter you need, you can get them in Northwood technology D11.01 8601880, very easy to install yourself.

    www.altor.ie



  • #120
    Junsi670
    Registered Users Posts: 4 ✭Junsi670


    Hi Altor,
    Again, THANK YOU!!
    There doesn't seem to be much (if anything) that you don't know about security systems. I really appreciate your help :)
    Junsi670


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  • #121
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    Junsi670 wrote: »
    Hi Altor,
    Again, THANK YOU!!
    There doesn't seem to be much (if anything) that you don't know about security systems. I really appreciate your help :)
    Junsi670

    Your welcome, always happy to help if I can :D

    www.altor.ie



  • #122
    dobsdave
    Closed Accounts Posts: 1,814 ✭✭✭dobsdave


    Is it possible to add an extra sensor (window,) to a phonewatch system?

    I have the wireless system and would like to add windows that weren't on the house when the system was installed.


  • #123
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    dobsdave wrote: »
    Is it possible to add an extra sensor (window,) to a phonewatch system?

    I have the wireless system and would like to add windows that weren't on the house when the system was installed.

    Do you know what type wire free system you have installed, do you have any paper work off the alarm ?

    www.altor.ie



  • #124
    dobsdave
    Closed Accounts Posts: 1,814 ✭✭✭dobsdave


    altor wrote: »
    Do you know what type wire free system you have installed, do you have any paper work off the alarm ?

    Hi Altor,

    I don't have paperwork, that I know of.
    Its not monitored.

    Its this one:
    Eircom_panel.jpg


  • #125
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    It is a simon panel you have installed. Without the paper work the system will need to be defaulted and reprogrammed to add sensors on. If you can get the paper work it is a simple process to add the sensor on.

    www.altor.ie



  • #126
    dobsdave
    Closed Accounts Posts: 1,814 ✭✭✭dobsdave


    altor wrote: »
    It is a simon panel you have installed. Without the paper work the system will need to be defaulted and reprogrammed to add sensors on. If you can get the paper work it is a simple process to add the sensor on.

    Ok, thanks I'll have a look.
    If I cant find it, is it possible to reprogram myself ?
    Or how much would you charge to do it and supply 2 extra sensors?

    Thanks again.


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  • #127
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    dobsdave wrote: »
    Ok, thanks I'll have a look.
    If I cant find it, is it possible to reprogram myself ?
    Or how much would you charge to do it and supply 2 extra sensors?

    Thanks again.

    Your welcome,

    It is cheaper to do it yourself, if you have the paper work more than happy to talk you through doing it. If you need help defaulting and reprogramming send me a P.M. and i will have a look at it for you.

    www.altor.ie



  • #128
    dobsdave
    Closed Accounts Posts: 1,814 ✭✭✭dobsdave


    altor wrote: »
    Your welcome,

    It is cheaper to do it yourself, if you have the paper work more than happy to talk you through doing it. If you need help defaulting and reprogramming send me a P.M. and i will have a look at it for you.

    I'm not back 'till the weekend, so I'll have a look for the paperwork then.
    Can you supply the extra sensors?

    Cheers.


  • #129
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    dobsdave wrote: »
    I'm not back 'till the weekend, so I'll have a look for the paperwork then.
    Can you supply the extra sensors?

    Cheers.

    Yes I can, I will get you a price for them tomorrow.

    www.altor.ie



  • #130
    kingtorres9
    Registered Users Posts: 52 ✭✭kingtorres9


    Hi Everyone
    Need some help with my back door sensor. Woke up this morning to find the system status light on and saying sensor 3 back door open, but it is not open. I have the simon panel and not connected to eircom phonewatch. Have all the revelant documents from when they put in the alarm 3 years ago. Any help anyone.


  • #131
    ALS
    Registered Users, Registered Users 2 Posts: 1,457 ✭✭✭ALS


    Hi everyone , can someone please advise if it is possible to change the dialler to call my own mobile number if alarm activates instead of Eircom , its a Simon box ,
    Thanks


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  • #132
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    kingtorres9 wrote: »
    Hi Everyone
    Need some help with my back door sensor. Woke up this morning to find the system status light on and saying sensor 3 back door open, but it is not open. I have the simon panel and not connected to eircom phonewatch. Have all the revelant documents from when they put in the alarm 3 years ago. Any help anyone.

    Hi kingtorres9,

    I would say the battery needs to be replaced in this unit. The battery on a door or motion sensor is always the first to go as they are used more frequently than a window sensor.

    If you drop the front lid of your panel, enter your user code you will be able to open the sensor to get at the battery. These batteries are used in all types of devices so are easy enough to get in a chemist, cost about €5-€6 each.

    Any problems, let me know.

    www.altor.ie



  • #133
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    ALS wrote: »
    Hi everyone , can someone please advise if it is possible to change the dialler to call my own mobile number if alarm activates instead of Eircom , its a Simon box ,
    Thanks

    Hi ALS,

    Yes this is possible. You will need to delete the dialer numbers that are in there already, then program it to ring your phone. It will only take one number and when the alarm activates it will omit a series of alarm tones to the number programed.

    www.altor.ie



  • #134
    ALS
    Registered Users, Registered Users 2 Posts: 1,457 ✭✭✭ALS


    Thanks for that altor, can you pleae advise how to do this , cheers


  • #135
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    Drop the lid, enter engineer code. Delete option 04 done, delete option 05 done, delete option 06 done. Add option 43 "enter the phone number you want the alarm to ring" done. Add option 44, 10 done. Easy to do.

    Any problems, let me know.

    www.altor.ie



  • #136
    ALS
    Registered Users, Registered Users 2 Posts: 1,457 ✭✭✭ALS


    That's great Altor , thanks a million, in work at the mo' , will try it tomorrow , thanks again.:)


  • #137
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    ALS wrote: »
    That's great Altor , thanks a million, in work at the mo' , will try it tomorrow , thanks again.:)

    Your welcome, any problems let me know.

    www.altor.ie



  • #138
    kingtorres9
    Registered Users Posts: 52 ✭✭kingtorres9


    altor wrote: »
    Hi kingtorres9,

    I would say the battery needs to be replaced in this unit. The battery on a door or motion sensor is always the first to go as they are used more frequently than a window sensor.

    If you drop the front lid of your panel, enter your user code you will be able to open the sensor to get at the battery. These batteries are used in all types of devices so are easy enough to get in a chemist, cost about €5-€6 each.

    Any problems, let me know.

    Hi Altor, Thanks for the reply.
    I cannot find user id on the dockets i got from the lads who installed my system. Do i ring eircom and ask them for it. By the way my sensor light went out by itself and is it possible just to change the batteries without going through the system.
    And in case i forget Many Thanks for your replies.


  • #139
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    It is your user code that you enter when you drop the lid. You dont need the engineer code to change the batteries in the sensors. Doing this before you open the sensor lid means it wont activate the alarm.

    www.altor.ie



  • #140
    ALS
    Registered Users, Registered Users 2 Posts: 1,457 ✭✭✭ALS


    Thanks altor,
    It worked a treat, option 04,05,06 seemed to be already deleted, so following your advice I added option 43, put in my number, added 44 ,10 done ,set the alarm off and about 2 mins later call from home telling me the alarm activated ,
    Thanks again


  • #141
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    ALS wrote: »
    Thanks altor,
    It worked a treat, option 04,05,06 seemed to be already deleted, so following your advice I added option 43, put in my number, added 44 ,10 done ,set the alarm off and about 2 mins later call from home telling me the alarm activated ,
    Thanks again

    Good to hear it is working but are you sure you used the engineer code ? It sound like you used your user code and could not delete option 4, 5, and 6. In this case it is ringing the monitoring station first. This is the reason for the delay. I will send you some info about the engineer code off the alarm.

    www.altor.ie



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  • #142
    kingtorres9
    Registered Users Posts: 52 ✭✭kingtorres9


    kingtorres9 wrote: »
    Hi Altor, Thanks for the reply.
    I cannot find user id on the dockets i got from the lads who installed my system. Do i ring eircom and ask them for it. By the way my sensor light went out by itself and is it possible just to change the batteries without going through the system.
    And in case i forget Many Thanks for your replies.

    Sorry about this Altor but it is asking me to enter id when i drop the lid. I don't know the id is. Is it my 5 digit code that i use to set the alarm, Can't find any other id on my dockets.


  • #143
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    kingtorres9 wrote: »
    Sorry about this Altor but it is asking me to enter id when i drop the lid. I don't know the id is. Is it my 5 digit code that i use to set the alarm, Can't find any other id on my dockets.

    Correct, enter your user code when you drop the lid. This will bring you into your user menu and allow you work on the sensor.

    www.altor.ie



  • #144
    tomc
    Registered Users Posts: 272 ✭✭tomc


    Hi Altor, Sent you an email thought your site regarding getting a quote and a service. In the meantime, can you tell me how I can silence the 'phone trouble' warning, I dont have the engineer code as it was installed by a previous owner? http://i402.photobucket.com/albums/pp108/Kaceman1/DSC00344.jpg

    Regards


  • #145
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    tomc wrote: »
    Hi Altor, Sent you an email thought your site regarding getting a quote and a service. In the meantime, can you tell me how I can silence the 'phone trouble' warning, I dont have the engineer code as it was installed by a previous owner? http://i402.photobucket.com/albums/pp108/Kaceman1/DSC00344.jpg

    Regards

    Hi tomc,

    E-mail sent.

    www.altor.ie



  • #146
    Krusty_Clown
    Registered Users, Registered Users 2 Posts: 19,534 ✭✭✭✭Krusty_Clown


    Hi there, I have a concord system as above. A couple of quick questions, if you don't mind. We currently have monitoring by PW, but I was hoping to get rid of the phone line, and was considering getting rid of the monitoring in favour of a call to a mobile phone instead, so:

    1) Can the box dial a number via a UPC cable phone-line?
    2) Given that I would imagine (1) is not possible, could a GSM dialer be fitted to the box to dial a mobile number?
    3) Given that PW will no longer be interested in maintaining the box if we are no longer paying monthly monitoring, can 3rd parties maintain/repair the system, should problems arise?

    Many thanks.


  • #147
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    Krusty_Clown wrote: »
    Hi there, I have a concord system as above. A couple of quick questions, if you don't mind. We currently have monitoring by PW, but I was hoping to get rid of the phone line, and was considering getting rid of the monitoring in favour of a call to a mobile phone instead, so:

    1) Can the box dial a number via a UPC cable phone-line?
    2) Given that I would imagine (1) is not possible, could a GSM dialer be fitted to the box to dial a mobile number?
    3) Given that PW will no longer be interested in maintaining the box if we are no longer paying monthly monitoring, can 3rd parties maintain/repair the system, should problems arise?

    Many thanks.

    The GSM would be your best option. It can be connected to the concord panel to give you a prerecorded message if the alarm does activate. Yes, any company with the experience of this system can maintain it should you have problems down the line with it.

    www.altor.ie



  • #148
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    ALS wrote: »
    Thanks altor,
    It worked a treat, option 04,05,06 seemed to be already deleted, so following your advice I added option 43, put in my number, added 44 ,10 done ,set the alarm off and about 2 mins later call from home telling me the alarm activated ,
    Thanks again

    Hi ALS,

    The delay is set up on option 17, it is set up in seconds. So enter the programming, add option 17, 20, done.

    www.altor.ie



  • #149
    kingtorres9
    Registered Users Posts: 52 ✭✭kingtorres9


    Hi Altor
    Thanks for all the help with my eircom system. Just 1 quick question, If you set your alarm and go out and 1 of the batteries goes in a door sensor will the alarm go off or will the light on the panel just light up.


  • #150
    altor
    Registered Users, Registered Users 2 Posts: 11,767 ✭✭✭✭altor


    kingtorres9 wrote: »
    Hi Altor
    Thanks for all the help with my eircom system. Just 1 quick question, If you set your alarm and go out and 1 of the batteries goes in a door sensor will the alarm go off or will the light on the panel just light up.

    The sensor should give you a notification through the panel if the battery is going low to prevent this happening. It is always best to replace all batteries when one goes.

    www.altor.ie



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  • #151
    Chengo
    Registered Users Posts: 8 ✭Chengo


    Hi there,

    I have a wireless Eircom alarm that's not monitored anymore. Getting some new windows in so have to disable the sensors on the windows. Unfortunately don't have an engineer's code and don't really feel like paying € 200 to Eircom to sort me out.

    How can I find a code and then how do I go about disconnecting the sensors?

    Thanks in advance.
    11102010174.jpg

    Uploaded with ImageShack.us


This discussion has been closed.
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