Sky Jobs

Chuck_Norris · 10-10-2012 11:25pm

madma wrote: »

hi folks,

just wondering how long it took before you heard back after applying to a role?

I just applied online includinbg the online assesment. hopefully ill get a call

I heard back the next day after every stage. As in, got called for interview the day after I did the online assessment etc. It has been longer for others, so don't stress if you don't hear from them tomorrow. They're up to their eyes setting up at the moment.

tripper63 · 11-10-2012 12:03am

good point that Chuck made i was waiting weeks but something tells me you wont be at this stage things moving real quickly good luck madma hope you are successful

madma · 11-10-2012 2:33am

Chuck_Norris wrote: »

I heard back the next day after every stage. As in, got called for interview the day after I did the online assessment etc. It has been longer for others, so don't stress if you don't hear from them tomorrow. They're up to their eyes setting up at the moment.

cheers for reply, that was quick with the next day!

I wish i applied earlier but sure i'll see what happens

madma · 11-10-2012 2:35am

tripper63 wrote: »

good point that Chuck made i was waiting weeks but something tells me you wont be at this stage things moving real quickly good luck madma hope you are successful

cheers! i have plenty of expereince in the area so im hoping to hear from them, if not sure just gotta keep trying. its so hard to even get an interview lined up these days.

Ciaran219 · 11-10-2012 3:17am

ah you will hear back, i had my first interview months ago and i finished at 3 and got the call at 6 that same evening. but took till the next day for the second phase. but now they are up to their tits so u might have to wait a week or two. wouldnt worry about it.

jmolloy · 11-10-2012 12:05pm

tripper63 wrote: »

i got the message about the canteen as well and the 45minute breaks during training
after the open night things will no doubt seem clearer

same message i got. doing the evening stints for the first while.2.30-11

jmolloy · 11-10-2012 12:32pm

i'd love to know about the bank hol as well as i have nfl wembley tickets that week and am unsure as to what is happening. I imagine we will be off as I don't see them allowing everyone to clock up a holiday day to use later during a training period

Chuck_Norris · 11-10-2012 12:46pm

I've not heard from them in two weeks.

I would also doubt you'll be working the bank holiday, but then again, you never know.

On the plus side, just got a call from my former employers saying that my reference check has been done.

F1ngers · 11-10-2012 2:24pm

jmolloy wrote: »

i'd love to know about the bank hol as well as i have nfl wembley tickets that week and am unsure as to what is happening. I imagine we will be off as I don't see them allowing everyone to clock up a holiday day to use later during a training period

Would you not have told them at the interview/job offer that you were going away that weekend and would not be available to work?

As a courtesy, you should inform them asap.
They have to set up work rosters/training sessions.

jmolloy · 11-10-2012 2:28pm

F1ngers wrote: »

Would you not have told them at the interview/job offer that you were going away that weekend and would not be available to work?

As a courtesy, you should inform them asap.
They have to set up work rosters/training sessions.

bought as a present after interviews and all before i got start date. naw if i'm on we know a guy in london who'll go so lose a 20 quid flight so no big deal. jobs more important

hillrock · 11-10-2012 8:42pm

congrats everyone!

have my open day on Wednesday as well, coming up from Sligo can anyone give me decent directions from Connolly station?

tripper63 · 11-10-2012 10:13pm

Hi Hillrock well done see you there wednesday how's your sense of direction if it was me i'd come out of connolly station cross road past busarus walk along all the way up to o connell street and get the 10 bus where you can get off at upper Baggot street then cross road at the bridge pass the mespil hotel and the sky building is there on your left hand side

Smurts · 12-10-2012 2:23pm

Woah - havent been on here in a long time, how many people here will I be colleagues with??! Happy to say I was successful too, and congrats to everyone else who was! Well I say successful, I hope, I am still awaiting my contract while they do background checks, etc. and wont be starting until 7th January but hopefully thats just procedure! Best of luck to everyone starting this month, keep us posted with information, rota's, shift times, etc. as currently the only thing I know about my role is that its a customer advisor position and thats it! Looking forward to meeting ye all!

Chuck_Norris · 12-10-2012 3:37pm

Smurts wrote: »

Woah - havent been on here in a long time, how many people here will I be colleagues with??! Happy to say I was successful too, and congrats to everyone else who was! Well I say successful, I hope, I am still awaiting my contract while they do background checks, etc. and wont be starting until 7th January but hopefully thats just procedure! Best of luck to everyone starting this month, keep us posted with information, rota's, shift times, etc. as currently the only thing I know about my role is that its a customer advisor position and thats it! Looking forward to meeting ye all!

Congrats Smurts. Yeah, we're pretty mug takin the place over alright.

tripper63 · 12-10-2012 3:43pm

well done smurts great news will fill you in starting before you on 22nd

hillrock · 14-10-2012 10:12pm

tripper63 wrote: »

Hi Hillrock well done see you there wednesday how's your sense of direction if it was me i'd come out of connolly station cross road past busarus walk along all the way up to o connell street and get the 10 bus where you can get off at upper Baggot street then cross road at the bridge pass the mespil hotel and the sky building is there on your left hand side

Cheers man hopefully see ya there Wednesday

whirlpool · 15-10-2012 11:55pm

I contacted Sky to ask them a few questions and this is what they told me:

1. [Those starting on October 22nd] are due to receive your first salary payment on 27 November 2012

2. On 27 November you will be paid from the 22 October 2012 until 30 November 2012

3. You will be working on the bank holiday on 29 October 2012

4. The contact centre is open on all bank holidays except for Christmas Day, Stephen’s Day and New Year’s day. You receive an additional nine days annual leave (including these three days and the other six bank holiday) which you can take throughout the year.

Ciaran219 · 16-10-2012 12:52am

whirlpool wrote: »

I contacted Sky to ask them a few questions and this is what they told me:

1. [Those starting on October 22nd] are due to receive your first salary payment on 27 November 2012

2. On 27 November you will be paid from the 22 October 2012 until 30 November 2012

3. You will be working on the bank holiday on 29 October 2012

4. The contact centre is open on all bank holidays except for Christmas Day, Stephen’s Day and New Year’s day. You receive an additional nine days annual leave (including these three days and the other six bank holiday) which you can take throughout the year.

Nice info

you starting the 22nd too? What department you in? Anyone know if theirs a gym up their??

Smurts · 16-10-2012 9:07am

Got my contract emailed this morning! Just a quick query, if any of ye had had a position like this before (I have never worked somewhere like this before!) - it says in the contract that a 39 week is standard but from time to time a 49 hour week may be expected if required. I know in my last job, which was a salary job, that overtime was expected but not paid for so you could be working up to 20 hours over the standard working week with nothing in return, be it additional pay for the hours or time off in lieu. Will it be the same here or would ye expect to receive overtime for additional hours worked?

Ciaran219 · 16-10-2012 1:06pm

Smurts wrote: »

Got my contract emailed this morning! Just a quick query, if any of ye had had a position like this before (I have never worked somewhere like this before!) - it says in the contract that a 39 week is standard but from time to time a 49 hour week may be expected if required. I know in my last job, which was a salary job, that overtime was expected but not paid for so you could be working up to 20 hours over the standard working week with nothing in return, be it additional pay for the hours or time off in lieu. Will it be the same here or would ye expect to receive overtime for additional hours worked?

Congrats on the contract, what's position are you in? I don't think anyone will know that just yet, but I'm assuming from previous jobs that it's not extra pay anyway. If I stayed late cos I needed to then I just did but sometimes the boss would send tr team home early to he nice. But ya wouldn't know really till we meet the boss

tripper63 · 16-10-2012 1:29pm

Thank you Whirlpool for that information

helimachoptor · 16-10-2012 1:54pm

For call centre agents OT will be paid...

So if there's a boat load of calls and people are asked to work an extra 3 hours for example you'll get paid.

If you're on a call 20 mins after your shift ends, you most likely wont be paid for that..

I wish i got paid OT... I'd be loaded!!

Smurts · 16-10-2012 4:39pm

Thanks helimachoptor! Yea, ditto for me, in my last job I was on a salary and would be working 15 hours extra on top of a 48 hour working on a pretty regular basis - How I longed to be paid hourly!! So the above is good to hear!

Chuck_Norris · 16-10-2012 4:49pm

helimachoptor wrote: »

So if there's a boat load of calls and people are asked to work an extra 3 hours for example you'll get paid.

In your opinion is this going to be common at the start? Seen as they're not going to have all the staff in place.

Or if there is a heavy volume of calls, would they be transferred to Scotland?

jmolloy · 16-10-2012 11:42pm

can anyone going on wednesday night post a general idea of what was worn to the open night. My last CC insisted on smart casual so I was gonna go in with the shirt and formal trousers but that doesn't seem to be sky's expectation based on the invite

Chuck_Norris · 16-10-2012 11:54pm

jmolloy wrote: »

can anyone going on wednesday night post a general idea of what was worn to the open night. My last CC insisted on smart casual so I was gonna go in with the shirt and formal trousers but that doesn't seem to be sky's expectation based on the invite

When's your meet & greet? Still waiting on my invite.

Ciaran219 · 16-10-2012 11:57pm

Chuck_Norris wrote: »

When's your meet & greet? Still waiting on my invite.

Contact them chuck, I'd say your team leder is delayed maybe.. But as for the dress attire of the day, I'd go in jeans t shirts and clean runners. Its a come as u are day.

Chuck_Norris · 16-10-2012 11:59pm

Ciaran219 wrote: »

Contact them chuck, I'd say your team leder is delayed maybe.. But as for the dress attire of the day, I'd go in jeans t shirts and clean runners. Its a come as u are day.

Well, I know you guys start Monday. My start dates in Monday two weeks.

Ciaran219 · 17-10-2012 12:03am

Chuck_Norris wrote: »

Well, I know you guys start Monday. My start dates in Monday two weeks.

Might not be till next week so! You didn't get your contract yet did you?

Chuck_Norris · 17-10-2012 12:19am

Ciaran219 wrote: »

Might not be till next week so! You didn't get your contract yet did you?

Got that two weeks ago. And the pre- training on the site is long done at this stage.

whirlpool · 17-10-2012 12:21am

jmolloy wrote: »

can anyone going on wednesday night post a general idea of what was worn to the open night. My last CC insisted on smart casual so I was gonna go in with the shirt and formal trousers but that doesn't seem to be sky's expectation based on the invite

The email says:

"What to wear: Come as you are, we're pretty casual around here"

I take that to mean wear whatever regular clothes you want - just be clean and don't wear a tracksuit.

Chuck_Norris · 17-10-2012 12:27am

whirlpool wrote: »

The email says:"What to wear: Come as you are, we're pretty casual around here"

I take that to mean wear whatever regular clothes you want - just be clean and don't wear a tracksuit.

I wonder would that include rugby jerseys? I feckin live in the things!!!

Ciaran219 · 17-10-2012 2:07am

Chuck_Norris wrote: »

I wonder would that include rugby jerseys? I feckin live in the things!!!

So you've been to the new office chuck? And got your contract emailed already? Strange hmmm still haven't got mine haha

Does it state anything about praternity in it?

tripper63 · 17-10-2012 9:42am

Hi Jmolloy yeah going there tonight and will post a review when i return just planned on wearing everyday attire .. tonga sandals you know that sort of thing

Chuck_Norris · 17-10-2012 10:42am

Ciaran219 wrote: »

So you've been to the new office chuck? And got your contract emailed already? Strange hmmm still haven't got mine haha

Does it state anything about praternity in it?

Got my contract on October 1st, but haven't been inside the building as yet. Have only driven past it to show the young lad where I'll be working. He thinks its the coolest thing EVER that I'll be working for Sky. So much better than my last job!

They do mention maternity/paternity leave in the contract, but nothing specific.

coolabula · 17-10-2012 12:13pm

I see they are still advertising some jobs and I am tempted to apply. I have a job at the moment but its part time.
Can anyone answer a few questions for me?

What are the shifts?
what is the pay like? Non management position. I know it will depend on the job and your personal experience but a rough guide would be handy. I really dont want to waste mine or their time if the pay is less than i'm on.

Sounds like a good place to work.

helimachoptor · 17-10-2012 12:14pm

Chuck_Norris wrote: »

In your opinion is this going to be common at the start? Seen as they're not going to have all the staff in place.

Or if there is a heavy volume of calls, would they be transferred to Scotland?

In my opinion... I would say yes but honestly there are so many variables i'm guessing!

Call routing etc is all in place, however not something that is going to be discussed here

Chuck_Norris · 17-10-2012 12:27pm

helimachoptor wrote: »

In my opinion... I would say yes but honestly there are so many variables i'm guessing!

Call routing etc is all in place, however not something that is going to be discussed here

True, true. There are going to be a lot of variables alright. Appreciate your honesty.

Ciaran219 · 17-10-2012 12:33pm

Got my contract this morning

so guaranteed to start now haha.. yeah it mentions maternity is covered alright.. Thinking of taking a spin up with the other half today and check out where ill be working. Is it like opposite or very close to the Burlington Hotel?

tripper63 · 17-10-2012 12:38pm

Ciaran well done great news it's more or less next to the mespil hotel which is a short walk away from the burlo car park

Ciaran219 · 17-10-2012 7:13pm

anyone else getting the train to lansdowne road train station and walking to the building? from what i can tell its a 24 minute walk? but the earliest morning train gives me 17 minutes to get their??

tripper63 · 17-10-2012 9:27pm

Hi guys well the meet and greet was excellent experience full of positives we were greeted by various team leaders all wearing badges thank god and signed in then brought up to the top floor in a fabulous new building where the call centre is kitted out with all necessary mod cons. The various heads of departments were there to introduce us to the company snacks and soft drinks provided then an introduction session. Varied mix of people there of all ages different backgrounds which was good and an ideal way to meet your new collagues nice and informal, then you are paired off in to your designated teams and with your team leader you go through more basics prior to starting. If first impressions are anything to go by the sky motto and principle as stated on website is alive and well and about to launched in the all new Dublin flagship which everyone is proud and excited about. So nothing to worry about and a welcome experience. Not all questions that have come up on Boards.ie have answers just yet but things moving at a fast pace so good luck to anyone there tomorrow and then the next batch in two weeks

Ciaran219 · 17-10-2012 9:29pm

tripper63 wrote: »

Hi guys well the meet and greet was excellent experience full of positives we were greeted by various team leaders all wearing badges thank god and signed in then brought up to the top floor in a fabulous new building where the call centre is kitted out with all necessary mod cons. The various heads of departments were there to introduce us to the company snacks and soft drinks provided then an introduction session. Varied mix of people there of all ages different backgrounds which was good and an ideal way to meet your new collagues nice and informal, then you are paired off in to your designated teams and with your team leader you go through more basics prior to starting. If first impressions are anything to go by the sky motto and principle as stated on website is alive and well and about to launched in the all new Dublin flagship which everyone is proud and excited about. So nothing to worry about and a welcome experience. Not all questions that have come up on Boards.ie have answers just yet but things moving at a fast pace so good luck to anyone there tomorrow and then the next batch in two weeks

Thanks for the info mate.. Glad you got on well with it! Seen a few pics of the building today myself looks like a nice place. Can i ask you, did u get the train or drive? Was their much of stand up and introduce yourself? or just a chat among your own team type stuff?

Chuck_Norris · 17-10-2012 9:30pm

tripper63 wrote: »

Hi guys well the meet and greet was excellent experience full of positives we were greeted by various team leaders all wearing badges thank god and signed in then brought up to the top floor in a fabulous new building where the call centre is kitted out with all necessary mod cons. The various heads of departments were there to introduce us to the company snacks and soft drinks provided then an introduction session. Varied mix of people there of all ages different backgrounds which was good and an ideal way to meet your new collagues nice and informal, then you are paired off in to your designated teams and with your team leader you go through more basics prior to starting. If first impressions are anything to go by the sky motto and principle as stated on website is alive and well and about to launched in the all new Dublin flagship which everyone is proud and excited about. So nothing to worry about and a welcome experience. Not all questions that have come up on Boards.ie have answers just yet but things moving at a fast pace so good luck to anyone there tomorrow and then the next batch in two weeks

Thanks for that tripper. Looking forward to my one now (whenever it is)!

JBoyle4eva · 17-10-2012 9:51pm

Got my contract today, so the 7th of January will be the big day for me

However, I'm experiencing problems logging onto the training site. Keeps telling me my username and password (that they gave me in the email) isn't correct and to check the email. I'll get in touch with them in the morning, but did anyone else experience login issues?

tripper63 · 17-10-2012 10:15pm

Hi all Jboyle our log on went off today for some reason hant come back on and a few people said the same thing happened to them Ciaran i drove tonight because it was later in future i will be using bus did the train work out for you in the end i checked the bus timetables and for saturday and sunday shifts no buses before 8 o clock so if it a seven o clock start those days that will have to be worked out somehow. As for the attire what ever you normally wear is okay if you want to wear a suit wear a suit. Only thing not allowed are rugby shirts or tops with messages or logo's that could be offensive. jeans and the like acceptable they want everyone to be comfortable. the heating was on in the building and with that many people there got very warm

tripper63 · 17-10-2012 10:19pm

sorry ciaran there was a little stand up and talk about yourself but introduced in a novel way won't give the suprise away and when you are seperated in to individual teams you are with the 6 people from your team and the team leader has a chat no need to be nervous if i had to stand up in front of 75 people i think i would have died. No anyone that has their start date should look forward to it honestly its all good

Ciaran219 · 17-10-2012 10:19pm

tripper63 wrote: »

Hi all Jboyle our log on went off today for some reason hant come back on and a few people said the same thing happened to them Ciaran i drove tonight because it was later in future i will be using bus did the train work out for you in the end i checked the bus timetables and for saturday and sunday shifts no buses before 8 o clock so if it a seven o clock start those days that will have to be worked out somehow. As for the attire what ever you normally wear is okay if you want to wear a suit wear a suit. Only thing not allowed are rugby shirts or tops with messages or logo's that could be offensive. jeans and the like acceptable they want everyone to be comfortable. the heating was on in the building and with that many people there got very warm

I havent done mine yet, have it tomorrow! Was thinking of getting the train but different places I check says it will take me different times to get their from the train? Is their Parking on site?

Chuck_Norris · 17-10-2012 10:22pm

Ciaran219 wrote: »

I havent done mine yet, have it tomorrow! Was thinking of getting the train but different places I check says it will take me different times to get their from the train? Is their Parking on site?

There's no onsite parking, but there is parking around that area. I think the on street parking charges finish at 19.00.

Alternatively, park at the LUAS park and ride at Sandyford, hop on one, and get off at the Charlemont stop. It's only a five minute walk up the canal from there.

helimachoptor · 17-10-2012 10:29pm

Lads traffic will be mental getting in there for 6 or whatever time, if you have the option of getting bus/Luas/dart I would, last thing you won't on your first day is the stress of being late due to traffic or parking!

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