NEW FIS Claims waiting periods

amiable · 28-06-2012 12:47am

MOLL1208 wrote: »

Glyni wrote: »

I have only 1 child so they havent disregarded them as they would have said in letter, anyway I appealed the decision but Im not hopeful of a positive outcome. I thought I would get a little more help on this page but I suppose everyone have their own problems.
Thanks u for replying anyway.

Yep, abuse because you didn't get the reply you want.
I don't really know much about this but it would strike me that the Citizens Information Bureau would be your best port of call.
Go in and explain everything to them and bring them all the info you have.
Good luck

yabadabado · 28-06-2012 9:01am

MOLL1208 wrote: »

Glyni wrote: »

I have only 1 child so they havent disregarded them as they would have said in letter, anyway I appealed the decision but Im not hopeful of a positive outcome. I thought I would get a little more help on this page but I suppose everyone have their own problems.
Thanks u for replying anyway.

When you appeal send in more payslips and any other info you have to back up the appeal.Also a letter outlining the reasons you are appealing.
They count overtime,commission and bonuses as income so that might be a reason you are over the limit.

lous77 · 28-06-2012 11:26am

midlands1 wrote: »

lous77 wrote: »

Rang today , said they're working on the 13th Feb, told me mine (9thFeb) would be another two weeks , rang again an hour later was told there is a back log from the 24th Feb, so I'll be waiting another three weeks , wound up. I could go on an all out rant ... but I won't !

I would imagine the phones are quite busy and maybe we should not be ringing them twice a day, Maybe you should call them again in a few days . The 24th Feb is on a Friday and the 13th Feb is on a Monday, the claims start on a thursday

I know the claims are on a Thursday that's what's so frustrating about the info I was given

yabadabado · 28-06-2012 12:47pm

lous77 wrote: »

I know the claims are on a Thursday that's what's so frustrating about the info I was given

Its done different for a first time claim,the first payment can issue any day and is then paid every thursday thereafter.
They are processing claims that came into the dept. on the 16/2/12.

whats_happenin · 28-06-2012 1:58pm

Thanks for the update

AngelaG · 28-06-2012 6:18pm

I was told nearly 2 weeks ago that they were dealing with March ?? Now it February ?? Very confused .....

Glyni · 28-06-2012 6:26pm

AngelaG wrote: »

I was told nearly 2 weeks ago that they were dealing with March ?? Now it February ?? Very confused .....

New claims are on February.

Renewals are on March.

That's why there's 2 different dates.

Backlogs are huge so it's a long wait either way unfortunately ðŸ˜¥

PixieDixie · 05-07-2012 10:06am

I have a new claim that was in the middle to end of March and I spoke to them 3 weeks ago and told them it was a new claim and they said they were on the start of march and that it would be 4weeks minimum that I would be waiting to hear. . . . . not holding my breath though after reading some of the other posts! frustrated.com :mad:

lous77 · 06-07-2012 8:06pm

Got sorted today thank god , thanks for the info along the way, good luck with your own situations

llj · 10-07-2012 8:48pm

So pleased for you,its good to hear the positive posts,does anyone know what date there on now

amygal · 12-07-2012 1:41pm

Rang last week and they were on 13th march, rang this morning and they are on the 26th march, told me ours should be processed in 3-4 weeks and our date is 24th april

ned rierson · 12-07-2012 7:00pm

is the FIS payment for the current week or previous week ?

yabadabado · 12-07-2012 8:52pm

ned rierson wrote: »

is the FIS payment for the current week or previous week ?

Its paid a week in advance.
eg. todays payment 12/7/12 pays you up to 18/7/12.

ned rierson · 12-07-2012 9:09pm

thanks yabadabado

applejunkie · 16-07-2012 11:24am

Hi all
Applied for FIS in March and got a letter from them the end of June requiring me to come off my husbands Jobseekers , I did this and last Friday I received a payment from FIS in my bank account , problem is the payment from fis and my husbands jobseekers combined is less than he was getting on jobseekers originally , Ive phoned them but I need to wait to receive a letter to see who the deciding officer was , I work full time and by our calculations we should have been getting around 40 euro extra per week but cant understand how our money is now less than when we applied
Can this be right ? I thought that FIS increased your income , not decreased it

jenniwenni · 16-07-2012 12:47pm

Wow I had no idea the waiting times were so long. I just got my acknowledgement letter last week! It will be a tough few months

Gealach · 17-07-2012 11:55am

I phoned yesterday and was told new claims are on 14 or 16 of March and that my application for the 26th of March could take 3-4 weeks.

kior3 · 19-07-2012 5:27pm

hey guys just got my fis payment in my account today no back pay waiting since the 29th of march !

AngelaG · 20-07-2012 12:48am

kior3 wrote: »

hey guys just got my fis payment in my account today no back pay waiting since the 29th of march !

Very confusing as I rang yesterday and they told me they dealing with new applicants dated 10th march . Delighted you are sorted . I'm 13th May so still have a long way to go ....

wmpdd3 · 20-07-2012 1:54am

applejunkie wrote: »

Hi all
Applied for FIS in March and got a letter from them the end of June requiring me to come off my husbands Jobseekers , I did this and last Friday I received a payment from FIS in my bank account , problem is the payment from fis and my husbands jobseekers combined is less than he was getting on jobseekers originally , Ive phoned them but I need to wait to receive a letter to see who the deciding officer was , I work full time and by our calculations we should have been getting around 40 euro extra per week but cant understand how our money is now less than when we applied
Can this be right ? I thought that FIS increased your income , not decreased it

We were refused last year because we would get more with me as a dependant on my partners claim. They sent us a letter saying this and when we called the number the person went through her calculations. In my situation, i went part time half way through the year but they disregarded my payslips and instead took an average of the previous 42 weeks earrnings as my weekly earnings. So i have to apply again this year

LegacyUser · 20-07-2012 11:20am

hey all im waiting since 3rd of feburary has been with social welfare inspector last 8 weeks had to call to the office 4 times before i got a call back from her so she is calling next week fingers crossed hope im not refused been a long wait!!!!

Keogh08 · 20-07-2012 12:56pm

AngelaG wrote: »

kior3 wrote: »

hey guys just got my fis payment in my account today no back pay waiting since the 29th of march !

Very confusing as I rang yesterday and they told me they dealing with new applicants dated 10th march . Delighted you are sorted . I'm 13th May so still have a long way to go ....

Also confused, our acknowledgement letter is dated the 23rd March. Was hopeful to receive a payment yesterday based on posts above. No payment so I rang & was told they are on mid-march & it will be another 3-4wks before ours is processed!

Gealach · 20-07-2012 3:48pm

kior3 wrote: »

hey guys just got my fis payment in my account today no back pay waiting since the 29th of march !

Another person here confused by this was your claim a Renewal?

Annette Delaney · 21-07-2012 10:37am

Hi there I was waiting since 31/1. Was with social welfare inspector for about 8 weeks. She called out to my place of work to clarify a few matters. My husband was self employed and had his own business so she asked for last yrs accounts. Sent them on and explained he has not worked since Nov 2011 ( he is a carpenter) etc.
We received a reply last week to say we were refused as were over the earnings. Mine was fine as I work 20 hrs but they took all the directors wages from my husbands accounts of last year and not his only, not only that they had grossed it.

I have appealed this as the figures are incorrect and have sent p60's.

Can anybody clarify why they take my dh wages from last yr as it is this yr we have no wages hence we applied for fis, also I thought they worked off net wage, they did on my wage calculation. And lastly do you have to wait long to get an answer to your appeal? 6 months now and struggling.

Thank you

yabadabado · 21-07-2012 5:30pm

Annette Delaney wrote: »

Hi there I was waiting since 31/1. Was with social welfare inspector for about 8 weeks. She called out to my place of work to clarify a few matters. My husband was self employed and had his own business so she asked for last yrs accounts. Sent them on and explained he has not worked since Nov 2011 ( he is a carpenter) etc.
We received a reply last week to say we were refused as were over the earnings. Mine was fine as I work 20 hrs but they took all the directors wages from my husbands accounts of last year and not his only, not only that they had grossed it.

I have appealed this as the figures are incorrect and have sent p60's.

Can anybody clarify why they take my dh wages from last yr as it is this yr we have no wages hence we applied for fis, also I thought they worked off net wage, they did on my wage calculation. And lastly do you have to wait long to get an answer to your appeal? 6 months now and struggling.

Thank you

If he hasnt worked since Nov 11 has he deregisterd ?If he has then send in the letter from revenue with your appeal.The appeals office are extremly slow.
As for the figures taken that would have been given to FIS by the inspector in their report maybe contact the inspector regarding the figues and aslo have any info you think will help your case,might stop it going for a full appeal.

kior3 · 23-07-2012 10:08pm

Gealach wrote: »

Another person here confused by this was your claim a Renewal?

yes mine was a renewal

michellie · 23-07-2012 10:52pm

kior3 wrote: »

Gealach wrote: »

Another person here confused by this was your claim a Renewal?

yes mine was a renewal

There's another thread for renewals

amygal · 24-07-2012 2:29pm

Just wondering has anyone any update

michellie · 25-07-2012 12:40pm

There on April 17th now

amygal · 25-07-2012 2:58pm

Is this for new claims, rang yesterday and said our should be processed in 2-3 weeks at most, neversaid what date they were on, our date is 24th april, fingers crossed won't be much longer

will25-m · 25-07-2012 4:10pm

Hi I sent my application in June was just wondering how long does it take to get aletter to say they have received it

PixieDixie · 25-07-2012 4:17pm

Hi, I rang on Monday. Mine is a new application dated the 26th March and they told me they are on mid march and that mine will be about another 2 weeks.
i don't know where all these other dates about them being on end of March and April for new claims are coming from. the guy I spoke to in FIS was adament that they were only mid march and haven't touched any new claims further than that date.
After reading some of the comments up here about getting claims that were dated end March etc I was sure my claim would be processed any day and was checking my bank constantly and then was constantly disappointed. Better off just ringing (and holding!) to find out exactly the date.

yabadabado · 25-07-2012 4:21pm

will25-m wrote: »

Hi I sent my application in June was just wondering how long does it take to get aletter to say they have received it

You should get a confirmation letter within 2 weeks at the latest.

will25-m · 25-07-2012 4:26pm

yabadabado wrote: »

You should get a confirmation letter within 2 weeks at the latest.

Is that from the date I sent or two or so weeks from now

yabadabado · 25-07-2012 5:07pm

will25-m wrote: »

Is that from the date I sent or two or so weeks from now

from the date you posted it.

will25-m · 25-07-2012 5:22pm

Had a feeling something was up that I havnt heard from them probably went missing.
Thanks for your help

jkee · 25-07-2012 6:43pm

Hi guys... my date was 28th feb and after 20 wks of waiting. I just got a letter today dat i have an interview with an inspector... does this mean that the inspector will be d one to make a decision on my application...

LegacyUser · 25-07-2012 7:53pm

hi all had inspector out today she is sending the form back to fis department today i live in longford so only has to send upstairs does anybody no how long it takes then to be processed?

LegacyUser · 26-07-2012 11:43am

anyone no what date they are on now?

llj · 26-07-2012 6:35pm

holly19 wrote: »

anyone no what date they are on now?

Phoned today my date was 14th march,told my first payment should be in my bank AC tomorrow ,fingers crossed.

whelo1 · 26-07-2012 6:48pm

holly19 wrote: »

anyone no what date they are on now?

12/04 renewels

LegacyUser · 27-07-2012 10:48am

is the 12/04 for new claims too??

Gealach · 27-07-2012 10:55am

PixieDixie wrote: »

Hi, I rang on Monday. Mine is a new application dated the 26th March and they told me they are on mid march and that mine will be about another 2 weeks.
i don't know where all these other dates about them being on end of March and April for new claims are coming from. the guy I spoke to in FIS was adament that they were only mid march and haven't touched any new claims further than that date.
After reading some of the comments up here about getting claims that were dated end March etc I was sure my claim would be processed any day and was checking my bank constantly and then was constantly disappointed. Better off just ringing (and holding!) to find out exactly the date.

Pixie Dixie my letter is dated the 26th of March too, I think people are responding with renewals dates and causing confusion (and disappointment) as I am like you checking my account daily. I rang at the start of last week and was told 3-4 weeks so that would be consistent with what you were told. I have also counted the weeks and for us 20 weeks is the week of August 13th which is 2 weeks time.

LegacyUser · 31-07-2012 10:25am

does anyone know what date they are on??? is the minimum waiting time 20 weeks????

Gealach · 31-07-2012 2:24pm

I tried phoning earlier but didn't get through, does anyone have an update as to what date they are on for first time claims?

amygal · 31-07-2012 2:50pm

Rang on monday, our date is the 24th april, told me it would be in the next week or 2, its a new claim, rang last week and was told 2-3 weeks

whats_happenin · 31-07-2012 7:03pm

I'm still waiting and I'm the 23/2 had to send more info back and every time I ring I get told soon anyone know how long soon is

LegacyUser · 01-08-2012 6:56pm

my husband applied for FIS when i lost my job. i didnt sign on the dole because in the long term we would be better off on FIS and i am only available to work part time. will they refuse us because i didnt sign on the dole??

amygal · 01-08-2012 7:22pm

Anyone else any updates or who have rang fis dept lately, what dates have ye been given

yabadabado · 01-08-2012 8:07pm

cayhol wrote: »

my husband applied for FIS when i lost my job. i didnt sign on the dole because in the long term we would be better off on FIS and i am only available to work part time. will they refuse us because i didnt sign on the dole??

They wont refuse the claim because you didnt sign on.

NEW FIS Claims waiting periods

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