Viber Megathread

CyberGhost · 19-07-2011 11:53am

Will there be a Bluetooth support for the iPhone? Viber acts strange when using with a car kit. Audio goes through the speakers instead of the kit like it should.

Also will you guys be adding a functionality to send pictures/map locations/audio messages/etc... like WhatsApp? Would be great if I could use one app instead of having to use two.

Viber · 19-07-2011 12:41pm

Bluetooth - most BT kits should work fine with Viber, but some of them fail to work and unfortunately there is not much we can do.
The reason for that is that some kits are compatible only with Apple's main phone app, and does not support 3rd-party applications. We are constantly trying to improve our BT support, but unfortunately on iPhone sometimes are efforts get blocked.

About messages with pictures/sounds - this is in the works right now, and will be available in one of our upcoming versions. As this feature gets closer to being released I'll post an update here in the forums.

nightster1 · 19-07-2011 1:35pm

Viber wrote: »

Bluetooth - most BT kits should work fine with Viber, but some of them fail to work and unfortunately there is not much we can do.
The reason for that is that some kits are compatible only with Apple's main phone app, and does not support 3rd-party applications. We are constantly trying to improve our BT support, but unfortunately on iPhone sometimes are efforts get blocked.

About messages with pictures/sounds - this is in the works right now, and will be available in one of our upcoming versions. As this feature gets closer to being released I'll post an update here in the forums.

My combination of iPhone 4 and parrot car kit works just fine in areas of good 3G

Viber · 20-07-2011 7:55am

Hi everyone,

I'm excited to announce that our Beta version of Viber-for-Android is FINALLY public, and now appears in Market for all to download!
The version itself is slightly more updated than the previous one (mostly bug fixes), so we highly recommend everyone to download and install it.

Important: those of you who were testing our Beta (after getting the invitations) will have to uninstall Viber, and only then install the Market version. Thank you!

As usual, I'll be here for your questions, suggestions, bug reports or anything else really

Thanks,
Viber.

gerrykeegan · 20-07-2011 12:23pm

Viber

I have downloaded the viber app to my HTC desire, unfortunately it keeps switchs my GSM signal off. I am with vodafone with a Data Package. To get my GSM signal back I have to remove Viber from my phone

Any ideas

Viber · 20-07-2011 1:32pm

gerrykeegan wrote: »

Viber

I have downloaded the viber app to my HTC desire, unfortunately it keeps switchs my GSM signal off. I am with vodafone with a Data Package. To get my GSM signal back I have to remove Viber from my phone

Any ideas

Hmm... strange.
1. Are you using a customized ROM, or standard stock ROM?
2. Did you trying rebooting your phone and see if the problem remains?

Belfunk · 20-07-2011 3:51pm

Anyone know if there is a way to turn off message preview when the phone is locked?

Viber · 21-07-2011 11:43am

@Belfunk - Yes. You can do it through Viber's settings.

All,

After the launch of Viber for Android to Market, we had some temporary issue with incompatibility with some devices. This should be fixed now - please reboot your phones and search for Viber in your Markets again.

Thanks!

Belfunk · 21-07-2011 2:39pm

Viber wrote: »

@Belfunk - Yes. You can do it through Viber's settings.

All,

After the launch of Viber for Android to Market, we had some temporary issue with incompatibility with some devices. This should be fixed now - please reboot your phones and search for Viber in your Markets again.

Thanks!

Thanks! Can you tell me which setting? I can't find it?

Viber · 21-07-2011 2:42pm

Enter Viber, go to More tab (bottom-right corner), enter Settings menu, and there you'll surely see the relevant checkbox.

Belfunk · 21-07-2011 2:59pm

I don't have the option?? Running 2.0.3

Viber · 21-07-2011 3:01pm

OHHH... you have an iPhone?
The past 5 pages dealt with Android... you should have mentioned

Unfortunately on iPhone this option is not available... not at this stage at least.

Belfunk · 21-07-2011 3:05pm

Viber wrote: »

OHHH... you have an iPhone?
The past 5 pages dealt with Android... you should have mentioned

Unfortunately on iPhone this option is not available... not at this stage at least.

Ah i see, didn't realise i was in the Android forum

Any idea of when it will become available?

Viber · 21-07-2011 3:17pm

No idea yet.
In the meanwhile, you can enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. The more people join on a request, the faster it will become reality

You can find it here: http://helpme.viber.com/index.php/Knowledgebase/Article/View/43/9/have-an-idea-for-a-new-feature

120_Minutes · 21-07-2011 4:54pm

Helped a collegue install viber on her new htc sensation, worked like a charm and tested a htc to iphone call. no problems!

CyberGhost · 23-07-2011 12:45am

Viber wrote: »

About messages with pictures/sounds - this is in the works right now, and will be available in one of our upcoming versions. As this feature gets closer to being released I'll post an update here in the forums.

Really cool! I hope it's implemented like WhatsApp.

BoardsRanger · 23-07-2011 5:20pm

Will be very good to have the picture/sounds function on viber. Also, it would be nice if you could read/reply to viber texts whilst on a viber call.

Viber · 24-07-2011 10:38am

BoardsRanger wrote: »

Will be very good to have the picture/sounds function on viber. Also, it would be nice if you could read/reply to viber texts whilst on a viber call.

The first suggestion, as mentioned in the post right above, is in the works right now.

The second (replying while in a call) is a known request and we are considering its implementation today.
Meanwhile, you can enter our Feature Request page and post your suggestion there, or join an existing similar suggestion.

You can find it here: http://helpme.viber.com/index.php/Knowledgebase/Article/View/43/9/have-an-idea-for-a-new-feature

Viber · 28-07-2011 3:00pm

People with HTC Wildfire or HTC Hero:

We have enabled a temporary download link for devices that are only partially supported, such as the two mentioned above:

http://helpme.viber.com/index.php/Knowledgebase/Article/View/100/16/cant-download-from-android-market

You'll be able to download the .APK there and manually install on your Androids.

* Note that the version available there is an older version, but as we said - this issue is temporary, only until we enable it back in Market (to a few weeks).

Viber · 01-08-2011 1:50pm

A new version of Viber for Android has just been released: 2.0.1
What's new?

- "Exit" button. Note that shutting Viber off may result in unavailability to receive calls and texts.
- Important features, such as Proximity Sensor, are now enabled by default.
- Viber-contacts identification mechanism was improved.
- Many other bug fixes.

Please find the new version in Market. We'd love to hear your feedback!

Viber · 03-08-2011 3:22pm

Hi everyone,

I'm excited to announce that according to preliminary results, it seems as though we managed to find and fix the collision problem of Viber with CM7 and MIUI ROMs (and possible the rest as well)
Both these ROMs "change" the device's identity (virtually, of course), preventing Viber from adapting itself correctly to the device's microphone configuration. This is why most of you with ROMs experienced the one-side audio issue.

Anyway - we are working on adding a fix to the new version that will hopefully be officially released next week to Market.

Updates soon,
Viber.

Faolchu · 03-08-2011 4:45pm

viber I installed your app today and so did my wife but when i click on update contacts she is not listed. i'm using version 2.0.1 for android

sorted

Nonoperational · 04-08-2011 12:56pm

I'm looking some viber texts... I get a red dot and I know someone has text me (they rang after) but the message is not there when I go into the app. Anyone else getting this?

Viber · 04-08-2011 1:45pm

We recently discovered some problems with our text messaging and we're currently working to fix it in our servers. This may be the cause for your temporary disruptions.

Please see if the problem is solved by tomorrow, and if it's not, remove Viber and reinstall. If even then the problem remains, let me know please.

Nonoperational · 04-08-2011 2:16pm

Cool, reinstalled anyway and I'll see how it goes. Great app btw.

Viber · 07-08-2011 12:41pm

Hi all,
Viber 2.0.2 has just been released to Market!

What's new?
- Viber is back on Market for HTC Wildfire and HTC Hero users. However, note that due to immanent compatibility problems, Viber might not work 100% smoothly. We're working hard to improve these problems.
- After hard work, as promised, Viber now supports *some* of the famous custom Android ROMs, such as CM7 and MIUI. We need your feedback in order to make sure the major problems with these ROMs are now resolved.

Please make sure you download the latest version.
As usual - for questions/technical issues feel free to contact me.

Regards,
Viber.

Viber · 22-08-2011 9:21am

Hi all,

We're running a quick survey among our users (in Viber-dedicated threads only).

We'd like to hear your opinion: What is Viber missing the most? If you could choose the most important feature that you'd like to see in our next big version - Viber 2.1 - that's coming up soon, what would it be?

Let your voice be heard

puddles22 · 22-08-2011 3:51pm

am on iphone using viber, i would love to be able to send picture messages

nightster1 · 22-08-2011 5:47pm

Viber wrote: »

Hi all,

We're running a quick survey among our users (in Viber-dedicated threads only).

We'd like to hear your opinion: What is Viber missing the most? If you could choose the most important feature that you'd like to see in our next big version - Viber 2.1 - that's coming up soon, what would it be?

Let your voice be heard

voicemail would be good

Aquos76 · 22-08-2011 11:59pm

picture messages for me also

hada · 23-08-2011 11:37am

picture messages would be fantastic.

Viber is amazing though - so keep up the great work!

omb0wyn5ehpij9 · 23-08-2011 11:40am

Anybody else still receiving messages even though the app has been shut down?
Maybe it's a feature of the app, but it seems strange that if it's actually shut down that I still receive messages.

Oh and as the others have said, picture messages would be great

Viber · 29-08-2011 2:38pm

Hi everyone,
We've got something for you: http://www.facebook.com/photo.php?fbid=248718625168983&set=a.159436647430515.31697.121349544572559&type=1&ref=nf

Do you think you know what this is?

Zascar · 29-08-2011 2:40pm

Nice! A windows App! So its like Skype now, pretty much. Can you message from there too? Do all your messages automatically sync between your phone and the windows app?

Any news on a (realistic) release date?

Viber · 29-08-2011 2:50pm

Many questions, but very little answers at this stage

Believe me, once we know, you'll know.

No concrete release dates yet, but we're working hard these days.

cookie1977 · 29-08-2011 3:22pm

Viber wrote: »

Hi all,

We're running a quick survey among our users (in Viber-dedicated threads only).

We'd like to hear your opinion: What is Viber missing the most? If you could choose the most important feature that you'd like to see in our next big version - Viber 2.1 - that's coming up soon, what would it be?

Let your voice be heard

Any sign of a BlackBerry release of viber? Thanks Viber

Owen · 29-08-2011 10:32pm

Forgive me if this has been covered already, but I searched the thread quickly and came up with nada.

My phone, and a friend's phone are both jailbroken on 4.3.3 - occasionally Viber will crash the springboard on receipt of a text. I know Viber don't have to support jailbroken handsets, but I was wondering if anyone else'd come across it?

Viber · 30-08-2011 8:38am

Owen wrote: »

Forgive me if this has been covered already, but I searched the thread quickly and came up with nada.

My phone, and a friend's phone are both jailbroken on 4.3.3 - occasionally Viber will crash the springboard on receipt of a text. I know Viber don't have to support jailbroken handsets, but I was wondering if anyone else'd come across it?

Jailbreak interferes with your phone's basic features and this could be the cause for Viber crashing. It might be a Push Notification problem. We've heard that some of our users fixed this problem using something called "Push Doctor", but this is *NOT* an official solution from Viber Media.

Viber · 30-08-2011 8:53am

Owen wrote: »

Forgive me if this has been covered already, but I searched the thread quickly and came up with nada.

My phone, and a friend's phone are both jailbroken on 4.3.3 - occasionally Viber will crash the springboard on receipt of a text. I know Viber don't have to support jailbroken handsets, but I was wondering if anyone else'd come across it?

Jailbreak interferes with your phone's basic features and this could be the cause for Viber crashing. It might be a Push Notification problem. We've heard that some of our users fixed this problem using something called "Push Doctor", but this is *NOT* an official solution from Viber Media.

omb0wyn5ehpij9 · 30-08-2011 9:28am

I opened Viber for the first time last night in a few days, and I had to register again (i.e. enter my number so I was sent a new activtion code), seemed a bit strange. Anybody else had this issue?

Viber · 30-08-2011 9:49am

BDJW wrote: »

I opened Viber for the first time last night in a few days, and I had to register again (i.e. enter my number so I was sent a new activtion code), seemed a bit strange. Anybody else had this issue?

This is a rare glitch that we have encountered in the past.
Please provide me with the following info:
- What device do you have?
- Which Android or iOS version? Do you have a custom ROM isntalled (or Jailbreak) ?

omb0wyn5ehpij9 · 30-08-2011 10:24am

Viber wrote: »

This is a rare glitch that we have encountered in the past.
Please provide me with the following info:
- What device do you have?
- Which Android or iOS version? Do you have a custom ROM isntalled (or Jailbreak) ?

I have an iPhone 3gs. It's running 4.2.1 which I have jailbroken. I have had the phone jailbroken for quite some time without making any changes, so just found what happened last night a bit strange!

Viber · 30-08-2011 10:30am

Well, there is a logical explanation for this: someone could have accidentally entered your phone number when registering to Viber, but this usually comes with an SMS that you get, with a code (because you would be the one receiving it, not the one who mistakenly put your number on their Viber).

You shouldn't worry about privacy issues.

keith_d99 · 30-08-2011 10:49am

App crashes for me quite a bit - it was trying to answer a call today and the app crashed. Was over 3G if that has any consequence

Viber · 30-08-2011 10:55am

keith_d99 wrote: »

App crashes for me quite a bit - it was trying to answer a call today and the app crashed. Was over 3G if that has any consequence

- What device do you have?
- Which Android or iOS version? Do you have a custom ROM isntalled (or Jailbreak) ?

Did you send the crash logs?

keith_d99 · 30-08-2011 11:31am

Viber wrote: »

- What device do you have?
- Which Android or iOS version? Do you have a custom ROM isntalled (or Jailbreak) ?

Did you send the crash logs?

iOS 4.3.5
iPhone 3GS
No jailbreak/custom rom
Just checked the app there - couldn't find a way to see/send logs?

Thanks!

Viber · 30-08-2011 11:55am

On Android, there's a way to send logs upon crash. We still haven't added this option on iOS yet.

We don't really have a way of knowing the source of your crash. I suggest you remove Viber, and only then reinstall from AppStore. Let me know if it reoccurs still.

Caveman1 · 04-09-2011 8:08pm

I dont know if this has been mentioned yet but when im sending text messages off Viber the message seems to be sent several time (12 times the most) is there any explanation for this ?

omb0wyn5ehpij9 · 04-09-2011 10:38pm

Caveman1 wrote: »

I dont know if this has been mentioned yet but when im sending text messages off Viber the message seems to be sent several time (12 times the most) is there any explanation for this ?

I've noticed this. Well not that I'm sending messages a few times, but I sometimes receive the same text 3 or 4 times from people

Viber · 05-09-2011 8:05am

BDJW wrote: »

I've noticed this. Well not that I'm sending messages a few times, but I sometimes receive the same text 3 or 4 times from people

Are you both using iPhones or Android?

Please specify your device type, OS version and whether or not you're using a custom ROM.

Viber Megathread

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