Mr.S wrote: » 42's starting next week.
nibtrix wrote: » Haven’t seen any posts for the Aviva for ages, anyone know what age they are down to?
Lumpy.Monkey wrote: » aaaah thanks. Mine isn't until lunchtime. I'm going there for 8am !
appledrop wrote: » Glad Navan is moving, maybe we have a chance now for North County Dublin to get sorted, we are now way behind.
ongarite wrote: » Age: 42 Registered: 2nd June Text: 11th June Appointment: 19th June Vaccine: Moderna Location: Navan, Meath
Galego wrote: » Navan here too and Moderna. Yours?
mr_edge_to_you wrote: » Naaaavan
odyssey06 wrote: » So according to you they should just sit tight and put all their faith in the system which has obvious glitches as attested to on this forum? And hope you haven't fallen into one of the glitches in the system and stuck in limbo. Or you could, you know, phone the helpline that's been provided for such issues when you haven't received an appointment... Somehow that prevents the automated system resposible for assigning appointments from doing its job and slows the whole system down? To use it as justification to criticse the OP from phoning the actual helpline is astonishing when it is known people are getting stuck in the system. It's completely without any basis or merit. Imagine the audacity of some mere citizen to phone the dedicated helpline for vaccine appointments enquiring about a vaccine appointment! Nothing to see here, no glitches in the system no sirree.
HalfAndHalf wrote: » What are you on about, where did I mention all of the ‘glitches’ The OP got their appointment 4 weeks after registering. 1 week after the 3 week SLA of ‘should’ receive an appointment. They stated that was after 5 phone calls complaining. The timeline means they would have been complaining inside the SLA of ‘should’ in 3 weeks! So this person has taken up someone’s time on 5 occasions to sort their appointment when they haven’t even gone past the 3 week wait period. Bringing other instances into it to suit your narrative and weakly backup your ‘nonsense’ attack on me doesn’t stand up!
Mellon_Collie wrote: » Hi, which vaccination center did you get? Navan? Or is Fairyhouse opening?
odyssey06 wrote: » It's nonsense when you obviously have no idea what you are talking about. You'll have to explain how the OP phoning up a helpdesk places more strain on an automated IT application responsible for the initial allocation of vaccines. Of course, no matter glitches the vaccine rollout has, there will always be some people who defend it no matter how ineptly. Read the thread "objectively" if you want to understand the kind of glitches that have occurred and don't just defend the rollout.
HalfAndHalf wrote: » Here we go, my opinion is nonsense because you’ve got an issue with the rollout. If you read what I wrote objectively then you might understand my point! So everyone should add strain on an already strained system because of waiting 4 weeks not 3. And 5 calls would have had to have started at 3 weeks latest to get an appointment for the 4th week so complaining within the 3 week notice period is not on when that’s within SLA Maybe others are falling between the cracks because of people complaining with nothing to complain about!
odyssey06 wrote: » Nonsense. Its nothing to do with how hard they are working but how robust and glitch free the algorithm for assigning appointments is. Peoples eircodes falling through the system. People not getting the text for appointments and then being forgotten about. Poster was damn right to escalate. Thats what SLAs and escalation processes are there for, when the algorithm hits a glitch.
HalfAndHalf wrote: » Why 5 calls to the HSE and escalating things? You registered on the 12th May, they say you SHOULD get an appointment within 3 weeks of registering. Yours was 4 weeks. Hardly forgot you for months. These lads are working their asses off don’t forget!
