Energia dual rate [18% off Elec & 17% off of Gas]

fergald · 27-08-2014 10:01am

update:

tried it on bonkers.ie and it comes back with 13% savings over the year.

Ogham · 27-08-2014 10:04am

fergald wrote: »

update:

tried it on bonkers.ie and it comes back with 13% savings over the year.

I think you entered an old plan for Airtricity that no longer exists (Uswitch should remove those expired plans from their system) Energia definitely teh cheapest with that discount code . http://www.moneyguideireland.com/electricity-and-gas-cheapest-combined-prices.html

fergald · 27-08-2014 11:26am

Hi,

Ok used bonkers.ie and got a saving of 278 euro. Very confusing though and when i rang sse to see if i could get discount she gave me 12% on both fuels. However the rate i got for bonkers.ie was still better for energia.

sse airtricity with reduction now but i think this excludes vat per unit .15709 and for gas .0463 energia is .15.81 and .499 including VAT.

do these numbers sound right.

Kind Regards
Fergal.

Ogham · 27-08-2014 11:29am

fergald wrote: »

Hi,

Ok used bonkers.ie and got a saving of 278 euro. Very confusing though and when i rang sse to see if i could get discount she gave me 12% on both fuels. However the rate i got for bonkers.ie was still better for energia.

sse airtricity with reduction now but i think this excludes vat per unit .15709 and for gas .0463 energia is .15.81 and .499 including VAT.

do these numbers sound right.

Kind Regards
Fergal.

Energia is the cheapest for both fuels even without that discount code. Sign up before Sunday when the code expires (they might extend it but don't rely on it)

aomh · 29-08-2014 8:11pm

Anyone have an issue entering the name of bank for the payment details, have put in AIB so many different ways

Mimikyu · 29-08-2014 8:25pm

This post has been deleted.

mrcheez · 29-08-2014 10:13pm

aomh wrote: »

Anyone have an issue entering the name of bank for the payment details, have put in AIB so many different ways

Did you hit the "check" button after entering the IBAN etc?

Can take around 30 seconds, but it should prefill the fields for you

mrcheez · 29-08-2014 10:15pm

Incidentally I see on the conditions for this offer that you need to register on their website after signing up.

"Online account management necessary"

Are all the instructions in the welcome pack? Or do i need to be registering on the site now?

greasepalm · 29-08-2014 10:19pm

only switched to energia today with a saving maybe 793 euro over a year for business
cheaper all round and monthly billing to avoid big bills .

aomh · 29-08-2014 11:56pm

mrcheez wrote: »

Did you hit the "check" button after entering the IBAN etc?

Can take around 30 seconds, but it should prefill the fields for you

Yeah, IBAN# is ok, BIC is ok, Name is ok, put in bank name and then check, after checking go to next step and I get an error to check my bank details but none of them are highlighted

mrcheez · 30-08-2014 9:07am

aomh wrote: »

Yeah, IBAN# is ok, BIC is ok, Name is ok, put in bank name and then check, after checking go to next step and I get an error to check my bank details but none of them are highlighted

Yeah i got this, try using the Chrome browser instead.

Seems to be a glitch in the system but I got it working eventually using Chrome instead of Firefox.

mrcheez · 30-08-2014 9:09am

mrcheez wrote: »

Incidentally I see on the conditions for this offer that you need to register on their website after signing up.

"Online account management necessary"

Are all the instructions in the welcome pack? Or do i need to be registering on the site now?

As above, anyone know what the "online account management necessary" means? Is it essentially just saying your bills will be online-only and that's it, or is there more to it?

greasepalm · 30-08-2014 9:15am

could mean paperless bills and you have to log into your account to see how much it is and have money in said account to cover debit that is been withdrawn in a number of days time.if you want a copy print off a copy for records.

Niveus Tauri · 30-08-2014 10:39pm

Switched to energa online an hour ago , it says i will get email confirmation , but haven't got anything yet . Can Energia Rep or someone confirm if this is normal and to be expected.

Ogham · 01-09-2014 10:26am

Promo code now extended to Sept 30th http://www.moneyguideireland.com/energia-promotional-code.html

p225886 · 01-09-2014 4:12pm

mrcheez wrote: »

As above, anyone know what the "online account management necessary" means? Is it essentially just saying your bills will be online-only and that's it, or is there more to it?

Once you have an account number (will come as part of your welcome letter) you can then go to the website and create a profile for online billing.

teflon · 02-09-2014 1:15pm

Is this really worth it? I have direct debit flogas and standard electricity with bord gais. Living in dublin

L1011 · 02-09-2014 1:35pm

teflon wrote: »

Is this really worth it? I have direct debit flogas and standard electricity with bord gais. Living in dublin

Get your last few bills (full year if you have them as summer gas bills aren't much use) and use uswitch.ie or bonkers.ie to check. It should be a little cheaper but possibly not much.

mrcheez · 02-09-2014 5:52pm

Anyone received their welcome packs yet? Had any estimate on when they will be delivered?

Signed up last Tues

kranbo · 02-09-2014 9:37pm

mrcheez wrote: »

Anyone received their welcome packs yet? Had any estimate on when they will be delivered?

Signed up last Tues

I signed up on 09/08/14. Online account set up on 23/08. Only received what I assume is my" welcome pack" today which consisted of 3 letters asking to confirm my account details etc and a leaflet with general info re bills

Energia Rep · 03-09-2014 9:32am

Hi folks, once you have signed up you should receive a registration letter within the next few days and your welcome pack will arrive approximately two weeks afterwards.

mrcheez · 05-09-2014 9:11am

Just a tip for everyone currently paying via Direct Debit with their old provider, don't forget to notify your old provider of the move and that they need to cancel the direct debit.

They should give you a Payment ID and Creditor ID to give to your bank to cancel the direct debit (or it can be done using online banking)

The cancellation is all done eventually by Energia, but it will save you the hassle of having to reclaim overpayments from your old provider later on.

ErinGoBrath · 05-09-2014 9:44am

mrcheez wrote: »

Just a tip for everyone currently paying via Direct Debit with their old provider, don't forget to notify your old provider of the move and that they need to cancel the direct debit.

They should give you a Payment ID and Creditor ID to give to your bank to cancel the direct debit (or it can be done using online banking)

The cancellation is all done eventually by Energia, but it will save you the hassle of having to reclaim overpayments from your old provider later on.

Thanks for this, assumed it'd all be taking care of.

mrcheez · 05-09-2014 11:20am

ErinGoBrath wrote: »

Thanks for this, assumed it'd all be taking care of.

It will... eventually... but you will still get Direct Debit charges in the period until the switch over is complete.

You get it back (eventually as well), but I'd rather prevent it leaving my account in the first place.

Cilar · 08-09-2014 11:03pm

Cannot get past their Payment details step in their registration form. The button to check the bank name stay stuck in "Checking" state forever. Tried with 2 browsers tonight. Javascript error on the page.

Energia Rep · 09-09-2014 9:21am

Hi Cilar, we are looking into this issue and will try to sort out any problems that we find.

Energia Rep · 09-09-2014 10:06am

Cilar, we have looked into your issue and have been unable to find any problems in our system. Could you try again today and let us know how you get on?

Mimikyu · 09-09-2014 10:10am

This post has been deleted.

Energia Rep · 09-09-2014 10:27am

Captain Morgan wrote: »

This post has been deleted.

Hi Captain Moragn, it is likely that Electric Ireland were estimating your meter read due to previous usage. We will only bill from the date of your application and on the meter read you supplied. You should contact Electric Ireland to resolve this.

Saint_Mel · 09-09-2014 6:07pm

@EnergiaRep
I just signed up last week online but the welcome letter I got just mentions a 16% discount on electricity and 15% on gas?

mrcheez · 09-09-2014 6:25pm

Did you input the promo code when you signed up online?

Ogham · 09-09-2014 6:26pm

Saint_Mel wrote: »

@EnergiaRep
I just signed up last week online but the welcome letter I got just mentions a 16% discount on electricity and 15% on gas?

Did you use the promo code though? - http://www.moneyguideireland.com/energia-promotional-code.html

Ring them they will probably give you it anyway .

Cilar · 09-09-2014 10:08pm

Energia Rep wrote: »

Cilar, we have looked into your issue and have been unable to find any problems in our system. Could you try again today and let us know how you get on?

When inputting "Bank Of Ireland" or "Boi" as the bank name, and clicking check, it just keeps saying to type in a bank name and click check. It does not let go to the final step. Same problem tonight.

Saint_Mel · 10-09-2014 8:39am

mrcheez wrote: »

Did you input the promo code when you signed up online?

Yep I was told the promo code discount was applied

Energia Rep · 10-09-2014 10:59am

Saint_Mel wrote: »

Yep I was told the promo code discount was applied

Hi Saint_Mel if you send on your contact details through Private Message we can get a member of our team to contact you to resolve your problem.

Energia Rep · 10-09-2014 11:07am

Cilar wrote: »

When inputting "Bank Of Ireland" or "Boi" as the bank name, and clicking check, it just keeps saying to type in a bank name and click check. It does not let go to the final step. Same problem tonight.

Hi Cilar sorry to hear its still not working for you, this is the first time this kind of problem has been reported to us. We are taking a in depth look to try and resolve this.

Cilar · 10-09-2014 10:33pm

Energia Rep wrote: »

Hi Cilar sorry to hear its still not working for you, this is the first time this kind of problem has been reported to us. We are taking a in depth look to try and resolve this.

It worked tonight - things I did differently, not sure whether any of these caused the problem:
Removed spaces in the IBAN, typed manually IBAN, BIC rather than copy pasting, put my last name only in the bank account to reduce amount of characters, used IE 11.

Jesper · 11-09-2014 9:18am

I'm moving into my new house tomorrow. The power has been cut so I will need to pay a re-connection fee. Am I right in saying I can go with any supplier once I get it reconnected?

I am looking for the best deal Electricity and gas and I will be happy to go DD and online billing (maybe even a >+1 year contract).

What is my best option?

Ogham · 11-09-2014 9:46am

Jesper wrote: »

I'm moving into my new house tomorrow. The power has been cut so I will need to pay a re-connection fee. Am I right in saying I can go with any supplier once I get it reconnected?

I am looking for the best deal Electricity and gas and I will be happy to go DD and online billing (maybe even a >+1 year contract).

What is my best option?

The Energia dual fuel deal with the promo code SAVEME is currently the best price (for average usage) - see http://www.moneyguideireland.com/energia-promotional-code.html

You might have to contect ESB Networks (1850 372 757) about reconnection - but Energia might do that for you if you go with them. Depends how long it has been disconnected. ESB Networks are not tied to Electric Irelnd - so don't let them try and say you have to go with Electric Ireland

Saint_Mel · 11-09-2014 11:37am

Energia Rep wrote: »

Hi Saint_Mel if you send on your contact details through Private Message we can get a member of our team to contact you to resolve your problem.

PM Sent

Jesper · 11-09-2014 1:20pm

Energia Rep wrote: »

Hi Saint_Mel if you send on your contact details through Private Message we can get a member of our team to contact you to resolve your problem.

Hi Energia Rep, If you PM me I would be interested in seeing what Energia can offer in comparison to the other suppliers. I need to get electricity connected and set up an Electric and Gas bill. I was expecting a call from the ESB today to arrange for a connection tomorrow but no one has contacted me yet.

konline · 11-09-2014 1:21pm

Thanks for the good deal.

Do you know how soon we will receive the confirmation email after signing up?
I have signed up 15 min ago but still no sign of confirmation email.
Thnaks.

bmm · 16-09-2014 4:23pm

Energia login to website & accounts area/section of website really really slow!!:mad:

Having no issues with any other site just Energia.

channelsurfer2 · 17-09-2014 10:21am

if my contract with electric ireland ends on sept 30th, can i sign up on 30th sept to energia or do have to wait until october 1st?

Ogham · 17-09-2014 10:40am

channelsurfer2 wrote: »

if my contract with electric ireland ends on sept 30th, can i sign up on 30th sept to energia or do have to wait until october 1st?

Sign up on 30th to get the promo code discount. It won't take effect for a few days - so there should be no problem with Elec Ireland

romperstomper · 17-09-2014 10:46am

just wondering if others have had the same problem signing up as me. have tried by web and by phone. after all details have been supplied the message i get back is 'outstanding works scheduled on your premises'. i ring bord gais networks to see what the story is and im told that there is no work due and that im the 100th person to experience that issue with energia. simply put it needs sorting with energia. will have to go to a more expensive option now. really annoyed

mrcheez · 17-09-2014 11:13am

channelsurfer2 wrote: »

if my contract with electric ireland ends on sept 30th, can i sign up on 30th sept to energia or do have to wait until october 1st?

There are a few weeks for the account to transfer over so I'd allow for 4-5 days overlap between signing up and closing with electric ireland.

Remember to cancel your direct debits with electric ireland and also cancel them at the bank so elec ireland can't take money out "claiming" they never got notice about the direct debit cancelletion.

This happened to me with Bord Gais: I told them to stop the direct debit 2 weeks ago, 1 week ago I closed the direct debit in my bank, yesterday I got a letter in the post from Bord Gais saying they tried to take a direct debit but got refused by my bank.

Duh!

Ogham · 17-09-2014 2:03pm

mrcheez wrote: »

There are a few weeks for the account to transfer over so I'd allow for 4-5 days overlap between signing up and closing with electric ireland.

Remember to cancel your direct debits with electric ireland and also cancel them at the bank so elec ireland can't take money out "claiming" they never got notice about the direct debit cancelletion.

This happened to me with Bord Gais: I told them to stop the direct debit 2 weeks ago, 1 week ago I closed the direct debit in my bank, yesterday I got a letter in the post from Bord Gais saying they tried to take a direct debit but got refused by my bank.

Duh!

But sometimes you may owe them for a few days/weeks - so they need to be able to take that. If they take too much it's easy enough to get it back.

mrcheez · 17-09-2014 2:38pm

Ogham wrote: »

But sometimes you may owe them for a few days/weeks - so they need to be able to take that. If they take too much it's easy enough to get it back.

I'd rather pay off the balance separately. The direct debit would have been a lot more than the balance I'm due to pay so there is a hassle of having to ring up and wait weeks to claim back overcharged amounts.

RainyDay · 18-09-2014 8:38pm

Really Energia - Five separate letters after signing up?

Do you think you could send somebody over to read and respond to these letters. I'm not sure I have time for this. How about you cut out the five letters and send me one email (to the address I gave you during registration) instead.

Energia dual rate [18% off Elec & 17% off of Gas]

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