[MERGED] Retailer Discussion Thread

mike65 wrote: »

They've got easily the best price I've found so far for an epson scanner that I'm after, anyone bought from them?

Mike.

I personally know the guy who owns the company and he's a sound bloke. The website is a bit old but I believe he's in the process of revamping it. Give him a bell if you have any questions he'll be more than happy to answer them for you.

angryInch wrote: »

Does any one know the phone number for hardwareversand.de?
I have been trying +49-1805-711117, but I am getting an engaged tone every time I try it.

00491805711117 is the full number. If it's coming up engaged rather than out of service then that suggests you've got it right but that the line is busy.

You can also request a callback from:
https://www1.hardwareversand.de/callback.jsp

Remember to put in the dialing code for Ireland and drop any leading zeros from your number. I wouldn't hold my breath for a call back though.

Spear wrote: »

http://www.channelregister.co.uk/2008/06/24/komplett_down_pan/

.ie is still up so far, but German, French, Austrian and UK are gone.

Strange that some are still running and others are not.

Being an internet sales business all their cost base is in the Warehousing and Distribution centre(s), as well as the backend office side - Finance, Sales, Purchasing etc. So one would imagine there is little additional cost in operating in the UK if one is selling to Ireland already for example, so closing some and not other websites is a strange move, unless they are consolidating it into a smaller number of legal entities and will continue to sell to the UK from another juristiction (perhaps ireland). I guess we'll found out over the next few days, but Komplett will be a big loss if it does close down.

Inq

They dont have a Warehouse in Ireland, their only presence is a company who do their RMA's on their behalf.

Komplett.ie c/o ECS Logistics
Unit F
Airport Business Campus
Santry
Dublin 9

I've been down to RMA stuff on a few occassions

Their only major distibution center is in Holland afiak, so thats where all the cost is, the only cost of doing business through Komplett UK would be maintaining the website and producing the UK Accounts and managing Statutory Compliance. Take maybe 1 person fulltime tops.

Hey guys i've found some sites that seem to have decent prices but for some reason i cant register for them i keep getting errors can someone else try and tell me if they have any success.

www.notebooknet.de
www.hoh.de

Sorry if this is wrong forum mods.

Thanks for checkin anti. Pretty sure my info is correct. Didn't know they could block certain people from reging/accessing on a site. Is this done by checking your ip? Strange though that they'd give ireland as an option in the address field though and then block you.

I found another site anyway that will let me reg and also accepts me dads company VAT-ID. Ello 19% off .

www.hpm-computer.de
Some of their prices look pretty decent. Bank transfer again though. They also do PAYPAL!!!! And delivery is charges are very reasonable. e21 for a gfx mobo and 4 fans.

Argos, hp all in one & camera for €100 http://www.argos.ie/webapp/wcs/stores/servlet/Search?storeId=30001&catalogId=1500001101&langId=-1&searchTerms=hp+printer+and+camera&x=0&y=0 courtesy of bargain alerts http://www.boards.ie/vbulletin/showthread.php?t=2055326283

i've ordered off Elara before and find their service to be great. If you looks around though their prices are only average, nothing breaking the norm.

Hardwareversand.de is a company I've recently been converted to. You have to pay by bank transfer but you can pay by online banking if you have it, might just take a few days extra to get them set up as a beneficiary account.

The great thing about them is that in all the searching I've done their prices are ALWAYS lower, anything from 10euro to 70euro. So while a bit akward definetly worth the effort.

Tried to order off Dabs.ie before but they wanted passport and drivers licence with bank statements or some crap so I just emailed them and told them to f*** off!

Also Komplett.ie arent goin out of business, they posted saying that they're focusing their limited resources on less saturated markets or something.

Hi Guys,

just ordered off hardwareversand.de but I'm a little confused as to how to pay them, have any of you had any experience with them before? basicly I've been given...

Remittee: hardwareversand.de GmbH
Remittee account: xxxxxxxxxx
BLZ: xxxxxxxx
Financial institution: Deutsche Postbank AG Dortmund
IBAN Nr.: DE 7344 0100 4607 xxxx xxxx
SWIFTCode: PBNKDEFF
Amount: 667,91 EUR
Intended purpose: V793207-xxxxxx

(wasnt sure if any of these numbers were sensetive so i replaced some with x'x)

If any of you have any idea how I should pay could you let me know.

Thanks

colonel-yum-yum wrote: »

Just go to your bank and ask them for a credit transfer form for a German company (I think you need to specify this as it's a different form). Just fill in the form making sure not to mix up any of the codes. I can't remember if there is a field for intended purpose or not but if not put it in a comments kinda field (make sure it's in somewhere as it's your order number)

Thanks Colonel!
I did that this morning. Gave them a quick ring before I hit the bank and asked if they could speak english, and they just told me what you did.

I appreciate the quick reply, lets hope they're as quick to deliver.

Thanks

Richie

are e-bug legit? they are the ONLY supplier that are stocking the gfx card i want:

http://www.ebug-europe.com/bug/default.asp?PageNo=DEFAULT

thanks

I'm trying to buy a few items off dabs.ie but everytime I go to purchase the items I get

Sorry!

We have not been able to verify your payment on card number **** **** **** **** with the issuer because an incorrect password has been supplied. In order to protect you, the card owner, against unauthorised use of your card, we cannot process your order.

I've tried a few other cards and the same problem. The issue is that there is no where in the dabs site to specify a password for your credit card even if I did have one? I contacted dabs this morning but they have yet to respond. Anyone else get this problem?

TonyM. wrote: »

You can pay Dabs by Paypal, the password is a once off number you can get from the bank to verify your card.

figured out the problem. After trying for hours to make a purchase using firefox 3 I tried IE7 just for the sake of it and the purchase went through. This was my first purchase from dabs via firefox (the last one I made was from IE7) so maybe there is a compatibility issue with it or something?

Maybe add manufacturers as well to beef up the thread?

I had a case and PSU form Point of View (POV).
The case was of pretty dismall quality. Sharp edges, the side panel didn't fit right and the front ports were USB1.0 instead of 2.0. The PSU was underpowered as well and died.

Ankermann

Avoid this crowd. Very very unprofessional and at times down right rude.
PCs are cheap, but you get what you pay for. Build quality is not terrific, customer service is nonexistent and staff are impossible to deal with.

Took almost 7 weeks to get everything I ordered, was lied to over and over again.

See this post:
http://www.boards.ie/vbulletin/showthread.php?t=2055373287
for my experience with them

TonyM. wrote: »

Stay away from Overclockers.uk no customer support at all .

+1 as well

Q-tec products, in particular their power supplies should be mentioned as well, as they are utter sh1te.

Overclockers.uk are not honerable people to deal with i bought a mainboard off them ,the accessory pack was missing including the sound card when it arrived. I got no satisfaction from them and would have taken a case to the small claims court if they were based here, in the end i gave up and gave away the board which never worked properly.

TonyM. wrote: »

Overclockers.uk are not honerable people to deal with i bought a mainboard off them ,the accessory pack was missing including the sound card when it arrived. I got no satisfaction from them and would have taken a case to the small claims court if they were based here, in the end i gave up and gave away the board which never worked properly.

just reminded me of something. On my last build I bought a corsair dominator fan and discovered the screws were missing. Emailed Overclockers and they replied straight away that they'd brought that up with Corsair as a few people had the same problem due to the package splitting. Didn't have to rma, they sent me out another one free so got a back up now if the one in my machine fails.:)

DanishViking wrote: »

Hiya,
I'm currently looking at building a new pc, and thinking of buying from Komplett.ie
Any one heard anything about them(Good or Bad)?

never had a problem with them, a lot of people use them here. Support is decent enough plus they've just opened a collection depot in Blancherstown which knocks down your shipping costs if you live in the Dublin area. http://www.komplett.ie/k/k.asp?action=custserv&topic=pickupopeningtimes

There's also a forum on boards specifically for Komplett -> http://www.boards.ie/vbulletin/forumdisplay.php?f=242.

After some good stories here, I tried hardwareversand.de as well.
I have to admit, so far it hasn't been good at all, but I will give them the benefit of the doubt as this is the first time.

Here is my story:

In early August(!) I order about 7 or 8 components to build a new multi-media computer.
But I noticed I forgot this:

http://www2.hardwareversand.de/articledetail.jsp?aid=18287&agid=785

It's a tv card. So I tried to email them: no response.
Then I called them, didn't work through normal landline, had to use Skype Out.
No response, then I called them during the weekend: immediate response!
In my broken German I asked the to add the TV card and all seemed ok.
I transferred the full amount.

First: the order never showed the new tv tuner card. Well that could be my fault of course, adding stuff after hitting the submit button.

Second: after 10 days or so, in which nothing happened, my order was cancelled!

I called and they assured me that all was ok. Then I waited for 4 weeks!
They finally replied on my emails and told me all was ok, but needed to wait for the TV card.. Every reply took 3 days..
Finally after 8 weeks I started threatening with consumer organisations and they split the order.

I have the goods minus the tv tuner, and all is components worked.
BUT I am now waiting for 10 weeks on the tv tuner card. It's still not there.
Every couple of days, the expected 'In stock' date is pushed back.

You know, if they would give me some sort of option, but no.
More irritating is the slow response on emails and the lack of tracking in what state an order is.

I will try them again (if I ever get my TV card), and if I have a bad experience again, it's schluss und nicht mehr...