Free banking rules in AIB changed

Wheety · 26-03-2012 1:04am

d1980 wrote: »

To note, she did ask was I on the voting register, which I am, she checked her computer and found no record. Not sure why they would have that list but I wasnt on it.

Anyone can check if they are on the voting register http://www.checktheregister.ie/PublicPages/Default.aspx?uiLang=

I'm going to set up my Ulster Bank account but I'm not moving from AIB until I have met their criteria for fee free banking for this quarter (I think I may have already achieved this).

Then I will switch my salary to Ulster Bank and then switch everything else myself before closing down my AIB current account.

I will also have to close my Click Card account as you need to be an AIB customer for that. I'll apply to Ulster Bank for one too. I don't really mind if it's a higher APR as I have been paying it off on time each month.

I have a joint account with the GF in Ulster Bank already so opening an seperate current acconut should be very easy

How do you cancel your current account with AIB? They don't have a customer service number on their website anymore. Also the 'Contact us' form doesn't have 'current account' or 'account closure' as a subject for your message.

Zascar · 27-03-2012 3:06pm

I've been with AIB for nearly 20 years and I think they have been excellent in this time, however this does p1ss me off. Thing is I do not want to change and regret it for the sake of €10 a month. However, I just took out a loan with AIB and the interest rate was ridiculously high, I think it was 12%. Are any other banks any better?

johndoe99 · 27-03-2012 4:14pm

i cancelled all my direct debits yesterday with UPC etc, and dropped in this morning and closed my account. They asked for a reason why i was closing, i looked at him and said 'have a guess', he just nodded, he knew why straight away. I bet i was not the first or last he will see doing the same.

Amtmann · 27-03-2012 6:00pm

I have four accounts with AIB:

A current account that has an interest-free EUR1,500 facility
A loan account which I opened to do an MA (over a year's worth of repayments left on it)
An account for my utilities
An account which I use to pay my rent

I'll keep the interest-free overdraft current account for now, thank you very much, and close it when my loan is repaid.
Obviously I'll maintain the loan account until it's settled.
I will move the other two to Ulster Bank.

However, given that I'll have a very good credit rating with AIB after I repay my loan, is it worth staying with them on that basis?

I have no history with Ulster Bank.

JTMan · 27-03-2012 7:15pm

Zascar wrote: »

I've been with AIB for nearly 20 years and I think they have been excellent in this time, however this does p1ss me off. Thing is I do not want to change and regret it for the sake of €10 a month. However, I just took out a loan with AIB and the interest rate was ridiculously high, I think it was 12%. Are any other banks any better?

Loan price comparison here: http://compare.nca.ie/PersonalLoan

JTMan · 27-03-2012 7:16pm

Amtmann wrote: »

I have four accounts with AIB:

A current account that has an interest-free EUR1,500 facility

A loan account which I opened to do an MA (over a year's worth of repayments left on it)

An account for my utilities

An account which I use to pay my rent

I'll keep the interest-free overdraft current account for now, thank you very much, and close it when my loan is repaid.
Obviously I'll maintain the loan account until it's settled.
I will move the other two to Ulster Bank.

However, given that I'll have a very good credit rating with AIB after I repay my loan, is it worth staying with them on that basis?

I have no history with Ulster Bank.

Ulster and all other banks can access your credit record.

DAT64 · 27-03-2012 7:48pm

Wheety wrote: »

Anyone can check if they are on the voting register http://www.checktheregister.ie/PublicPages/Default.aspx?uiLang=

I'm going to set up my Ulster Bank account but I'm not moving from AIB until I have met their criteria for fee free banking for this quarter (I think I may have already achieved this).

Then I will switch my salary to Ulster Bank and then switch everything else myself before closing down my AIB current account.

I will also have to close my Click Card account as you need to be an AIB customer for that. I'll apply to Ulster Bank for one too. I don't really mind if it's a higher APR as I have been paying it off on time each month.

I have a joint account with the GF in Ulster Bank already so opening an seperate current acconut should be very easy

How do you cancel your current account with AIB? They don't have a customer service number on their website anymore. Also the 'Contact us' form doesn't have 'current account' or 'account closure' as a subject for your message.

If your switching to UB they can switch your AIB account & close your account there too.
Try Golden pages for your local branch to close account otherwise, or write to them.

Kaner2004 · 27-03-2012 8:12pm

I went in today to close the accounts. The manager came out and brought me into the office. I got the blurb about having 2500 in it at all times and said that wasnt good enough. She then offered myself and my wife free fees for life if we stayed, without any conditions at all. We have a lot of money between all of the AIB accounts so that might have swayed them.

It might be worth having a talk to them about your account.
Im going to open ulsterbank current accounts anyway just to have there if we need to change bank.

DAT64 · 27-03-2012 8:16pm

Kaner2004 wrote: »

I went in today to close the accounts. The manager came out and brought me into the office. I got the blurb about having 2500 in it at all times and said that wasnt good enough. She then offered myself and my wife free fees for life if we stayed, without any conditions at all. We have a lot of money between all of the AIB accounts so that might have swayed them.

It might be worth having a talk to them about your account.
Im going to open ulsterbank current accounts anyway just to have there if we need to change bank.

Thats brilliant well done for haggling!
Get it in writing to be sure its for life, that manager may be transferred to another branch & you may be back at square one!;)

DAT64 · 27-03-2012 8:24pm

Amtmann wrote: »

I have four accounts with AIB:

A current account that has an interest-free EUR1,500 facility

A loan account which I opened to do an MA (over a year's worth of repayments left on it)

An account for my utilities

An account which I use to pay my rent

I'll keep the interest-free overdraft current account for now, thank you very much, and close it when my loan is repaid.
Obviously I'll maintain the loan account until it's settled.
I will move the other two to Ulster Bank.

However, given that I'll have a very good credit rating with AIB after I repay my loan, is it worth staying with them on that basis?

I have no history with Ulster Bank.

Your credit rating history is available to very bank.
If you dont use your overdraft it might be worth switching that account too.
If you did have to pay interest e.g. If you are overdrawn by E1500 for 30 days at a rate of 12% (approx) for example the cost is E14. Your new fees with AIB may be more than this.
You are only charged for what you use when you use it, you will still incur account transaction fees & maintenance fees if you dont keep min balance in the account so it may be worth switching this account also & get an overdraft with UB if you need it.
I hope i explained that ok!

Andyfromclare · 27-03-2012 10:02pm

Like everyone here, I was annoyed to at the AIB fees.

Im based in the UK but have a house in Ireland. Living in the UK makes me realise how bad the Irish have it in terms of banking and current accounts. The AIB's fees are so confusing.

Anyway, I tried to apply to Ulster Ireland for my Euro account and was told that since Im a non resident, I wasnt allowed an account.

I then discovered Key Trade Bank in Belgium which is open to all non residents. They pay over 2% on savings and havev a good rate for current account. They have no fees and your deposit is guaranteed under a deposit scheme up to Eur100k.

They give you a cheque book and debit card but not sure how expensive it is to withdraw from an Irish ATM (Key Trade charge no fees).

It is not suitable for everyone particularly if you feel you need a local bank but for non-residents its ideal. If you feel you can cope with an internet bank account then this may suit you.

Coriolanus · 27-03-2012 11:49pm

Odd. I moved accounts with my Passport and a Three Ireland mobile bill, no questions asked.

flowerific · 28-03-2012 4:12am

thebiglad wrote: »

I am with BOI and very easy to avoid a charge - the other option (which is also under your link) is 9 debit transactions quarterly - this is easy to achieve with online banking. At worst you just pay your credit card via online banking with 3 payments each month.

Sure folk'll see it as hassle but the point is that it is very easy to avoid the fees.

Im with BOI and was hit with the qtr charge for the 1st time last qtr. I wasn't aware of the charges and when I rang them they told me about the 9 debit transaction you mentioned above. I made 9 online debit transactions to my credit card this qtr, and surprise surprise was charged the qtr fees again. I'll ring them later today to find out why this is.

cookie1977 · 28-03-2012 8:48am

flowerific wrote: »

Im with BOI and was hit with the qtr charge for the 1st time last qtr. I wasn't aware of the charges and when I rang them they told me about the 9 debit transaction you mentioned above. I made 9 online debit transactions to my credit card this qtr, and surprise surprise was charged the qtr fees again. I'll ring them later today to find out why this is.

And you had 3000 moving into the account over the quarter?
http://personalbanking.bankofireland.com/current-accounts/standard-current-account/

To qualify for (no fees) this offer in the fee quarter you can either:

1. Lodge at least €3,000 in your Personal Current account AND make 9 debit payments from that account using 365 Phone and/or Online over the course of a fee quarter (This is the equivalent of a €1,000 net salary lodgement and 3 payments per month). Payments made by standing order or direct debit do not qualify as 365 Phone and/or Online payments for the purpose of this offer.

OR

2. Maintain a minimum credit balance of €3,000 in your Personal Current account throughout the full fee quarter. Please refer to our Schedule of Fees and Charges for specific dates for our fee quarters.

Lodgements received and payments made after cut off times or anytime on a non-banking day (i.e. Saturday, Sunday or bank/public holiday) may not be reflected in the account until the following working day. There are different cut off times for different transactions. Please contact your branch for details. Our No Transaction Fees Offer is based upon the overnight balance that appears on your regular statement. There may be a difference between this balance and other sources of balance information available such as ATM, online, phone, or branch printed statements.

flowerific · 28-03-2012 1:59pm

cookie1977 wrote: »

And you had 3000 moving into the account over the quarter?
http://personalbanking.bankofireland.com/current-accounts/standard-current-account/

No I thought it was 3000 Or 9 transations. going down to Ulsterbank today to change bank accounts

28-03-2012 9:20pm

AIB called me today, trying to coax me into setting up a savings account. I told the rep (as nicely as possible) that I'm reconsidering my options due to this change. He completely blanked it and carried on with a sales pitch for a savings account. :mad:

DAT64 · 28-03-2012 9:40pm

flowerific wrote: »

No I thought it was 3000 Or 9 transations. going down to Ulsterbank today to change bank accounts

You should call to BOI first & explain your situation they may refund you, a friend of mine did this last quarter & got a once off refund!
Worth a try!:D

gozunda · 28-03-2012 10:17pm

I think I have an old AIB account with a small deposit - if I leave this open with no activity as before - will AIB charges apply? Or is it better just to close it?

Aoife0102 · 28-03-2012 11:41pm

d1980 wrote: »

It actually won't or should I say it wasnt the case for me. I am moving from AIB and went to UB yesterday morning. I had my drivers licence and passport as well as a print out of 2 on-line bills for Gas and electricity. As they were pdf print outs, they would not accept them. They wanted originals and as I have tv, phone, internet, gas, electricity, and credit card all set up for on-line billing I could not provide them with 'originals' so I walked out. I will move to BOI now instead....The girl in front of me had a similar issue.

The reason UB or any bank for that matter cannot accept pdfs is because due to fraud/ self edited bills > the bank have to original sight the originals. This is a regulation by the central bank of Ireland. The companies should be able to provide you with a statement with 3 days.

Ulster bank should have accepted valid in date driving license as address proof (provided it had the current add on it) & the passport as photo id. thats all they needed.

Aoife0102 · 28-03-2012 11:46pm

jonevin wrote: »

Do you definitley need two forms of photo i.d to open an ulster bank account? I only have one

a cousin works in a branch.

it is simplier if you go into a branch you only need 1 form of address and 1 form of photo id.

in person (not online appls) the bank needs 2 forms of id:
1 address : bank statement (not same bank i.e. not ub statement if have a/c already) dated within the last 6 months with current address or credit card bill or tax credits official bill or utility bill in own name>except mobile phone bills (as the bank cannot prove if this mobile bought was for the person themselves or a phone bought as a gift and the bill borrowed) or simply if you are on the ELECTORAL registar.
1 form of photographic id: valid passport or irish/Uk NI driving license or an ML10 form from a garda station with 2 passport sized photos.

the bank are only allowed to accept specfic id according to the regulation by the central bank of Ireland.

if you have direct debit/ standing orders you need to book an appointment. if you dont there is no need. they have their own switcher team.

28-03-2012 11:51pm

Aoife0102 wrote: »

it is simplier if you go into a branch you only need 1 form of address and 1 form of photo id.

in person (not online appls) the bank needs 2 forms of id:
1 address : bank statement (not same bank i.e. not ub statement if have a/c already) dated within the last 6 months with current address or credit card bill or tax credits official bill or utility bill in own name>except mobile phone bills (as the bank cannot prove if this mobile bought was for the person themselves or a phone bought as a gift and the bill borrowed) or simply if you are on the ELECTORAL registar.
1 form of photographic id: valid passport or irish/Uk NI driving license or an ML10 form from a garda station with 2 passport sized photos.

the bank are only allow to accept specfic id according to the regulation by the central bank of Ireland.

Yes. The rules were tightened up severely in recent years due to new legislation targeting money laundering.

cookie1977 · 29-03-2012 7:02am

gozunda wrote: »

I think I have an old AIB account with a small deposit - if I leave this open with no activity as before - will AIB charges apply? Or is it better just to close it?

if it's a current or cashsave account you will be charged.

rodneytrotter15 · 29-03-2012 9:52am

Just made an appointment with UB for Sat morning, how neat is that Sat morning and they're open

.....I have four accounts with AIB and am changing the whole lot over to UB, mortgage is with them already....

TanG411 · 29-03-2012 12:34pm

Got my application in the post this morning. It looked like I only needed one form of I.D.

I have to give two documents of type 'A'. This was proof of identity and my name on a bill/bank statement.

Then a document from type 'B'. This was proof of address.

Sent it off anyway. Here's hoping I'm accepted.

tunedout · 29-03-2012 2:17pm

ThinksAmoral wrote: »

Got my application in the post this morning. It looked like I only needed one form of I.D.

I have to give two documents of type 'A'. This was proof of identity and my name on a bill/bank statement.

Then a document from type 'B'. This was proof of address.

Sent it off anyway. Here's hoping I'm accepted.

Do you know if the proof of address has to be in your name (I.e. type B?)
I live with lads and the ESB/GAS/UPC is in their name.

I have Meteor bill coming to there but they don't accept mobile phone bills.

msg11 · 29-03-2012 2:25pm

With Ulster Bank about 5 years now, have not a bad word to say about them, never any issues. The app for the phone is great too and the online service is excellent. Plus a nice touch was the Visa Debit card they issued me.

TanG411 · 29-03-2012 5:09pm

tunedout wrote: »

Do you know if the proof of address has to be in your name (I.e. type B?)
I live with lads and the ESB/GAS/UPC is in their name.

I have Meteor bill coming to there but they don't accept mobile phone bills.

I'm guessing it does. I used a bank statement from AIB.

Unless you're able to get a copy of some rental agreement that says you're all living with each other, then use one of the bills in somebody else's name.

msg11 wrote: »

With Ulster Bank about 5 years now, have not a bad word to say about them, never any issues. The app for the phone is great too and the online service is excellent. Plus a nice touch was the Visa Debit card they issued me.

That looks like a great card. Better than using the O2 card and having transfer charges on it. Can't wait to get it.

Carne · 29-03-2012 6:30pm

cookie1977 wrote: »

if it's a current or cashsave account you will be charged.

Is a cashsave account the same as a current account with AIB?

JTMan · 29-03-2012 6:30pm

Andyfromclare wrote: »

Like everyone here, I was annoyed to at the AIB fees.

Im based in the UK but have a house in Ireland. Living in the UK makes me realise how bad the Irish have it in terms of banking and current accounts. The AIB's fees are so confusing.

Anyway, I tried to apply to Ulster Ireland for my Euro account and was told that since Im a non resident, I wasnt allowed an account.

I then discovered Key Trade Bank in Belgium which is open to all non residents. They pay over 2% on savings and havev a good rate for current account. They have no fees and your deposit is guaranteed under a deposit scheme up to Eur100k.

They give you a cheque book and debit card but not sure how expensive it is to withdraw from an Irish ATM (Key Trade charge no fees).

Can you set up direct debits to a KeyTrade current account?

Erper · 29-03-2012 6:35pm

moving to tsb, ulster or boi, this is rip off...
how can student have 60e on his acc... looolll

dublin daz · 29-03-2012 7:58pm

Carne wrote: »

Is a cashsave account the same as a current account with AIB?

It will attract charges like a Personal Bank Account / Plus - the only difference is Cashsave doesn't have the €4.50 maintenance fee and doesn't allow chequebooks.

jeepers101 · 29-03-2012 9:01pm

Just switched to Ulster Bank there after 15 years with AIB. Thats 100 euro a year better off in my pocket thanks you very much.

genie · 29-03-2012 10:01pm

I want to close my AIB current account in branch. Do I need to put it in writing or can they do it there and then? Do also have to return my cheque book?

Thanks!

cookie1977 · 29-03-2012 10:02pm

You need to put it in writing to your branch.

johndoe99 · 29-03-2012 10:51pm

genie wrote: »

I want to close my AIB current account in branch. Do I need to put it in writing or can they do it there and then? Do also have to return my cheque book?

Thanks!

I just walked in told them i wanted to close my account, they gave me something to sign, took my card and cut it in half and that was it

gozunda · 29-03-2012 11:04pm

Does anyone know when the AIB quarterly charges become payable?

ie is Jan-Mar, Apr-June etc or does it depend when an account was opened?

cookie1977 · 29-03-2012 11:09pm

Chargeable quarter is june to September's 2012

As in billed in September for june-august

JTMan · 30-03-2012 6:39am

johndoe99 wrote: »

I just walked in told them i wanted to close my account, they gave me something to sign, took my card and cut it in half and that was it

Same here or be it years ago.

I dont think putting it in writing is always required.

cookie1977 · 30-03-2012 6:42am

Well by signing there and then you are putting it in writing. I just meant you can close it over the phone or by email.

Andyfromclare · 30-03-2012 8:46am

Fungus wrote: »

Can you set up direct debits to a KeyTrade current account?

Yes you can set up direct debits. It is just like having an internet account. I plan to have my AIB mortgage payments debited from the KeyTrade account.

Vahevala · 30-03-2012 11:05am

There are a lot of people like me who can't leave

It gets very depressing knowing you are going to clobbered with charges and there isn't a thing you can do about it

:(

30-03-2012 11:06am

Vahevala wrote: »

There are a lot of people like me who can't leave It gets very depressing knowing you are going to clobbered with charges and there isn't a thing you can do about it :(

Why can't you leave?

Vahevala · 30-03-2012 11:09am

28064212 wrote: »

Why can't you leave?

Have an overdraft and an existing loan so as I can't pay either off, I have to stay..

cookie1977 · 30-03-2012 11:11am

Could try to apply for loan from UB to pay off overdraft on account and you can still then move and have the loans with aib. Speak with UB.

30-03-2012 11:13am

Vahevala wrote: »

Have an overdraft and an existing loan so as I can't pay either off, I have to stay..

UB might have an option to transfer the overdraft to them, ask them. The loan isn't an issue

Vahevala · 30-03-2012 11:15am

28064212 wrote: »

UB might have an option to transfer the overdraft to them, ask them. The loan isn't an issue

It is, because the loan is debited from my AIB account. I also have a credit card with AIB. It is all there in my AIB account online.

Not everyone can move these days..

30-03-2012 11:16am

Vahevala wrote: »

It is, because the loan is debited from my AIB account. I also have a credit card with AIB. It is all there in my AIB account online.

Not everyone can move these days..

So once you move your current account change the debit so it comes from UB. UB have a switcher team which will do all that automatically

cookie1977 · 30-03-2012 11:20am

Vahevala wrote: »

It is, because the loan is debited from my AIB account. I also have a credit card with AIB. It is all there in my AIB account online.

Not everyone can move these days..

you can keep credit cards with aib. there's no new charges on them (I'm keeping mine there). And it'll be free to pay them off from UB online transfer.

Dodge · 30-03-2012 12:22pm

Vahevala wrote: »

It is, because the loan is debited from my AIB account. I also have a credit card with AIB. It is all there in my AIB account online.

Not everyone can move these days..

I'm closing my AIB account next week. Card is staying there for a bit.

There's absolutely no obligation to have a current account with the same bank that provides your credit card (its handier for most but nothing stopping you moving)

Vahevala · 30-03-2012 1:23pm

Dodge wrote: »

I'm closing my AIB account next week. Card is staying there for a bit.

There's absolutely no obligation to have a current account with the same bank that provides your credit card (its handier for most but nothing stopping you moving)

The overdraft would stop me moving as I can't see Ulster bank willing to let me transfer that and AIB happy to lose this?

Free banking rules in AIB changed

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