Deals On Sky TV Service - (Mostly Cancellation deals)

RUCKING FETARD · 02-09-2012 6:08pm

okidoki987 wrote: »

Don't you get a €75 voucher for each person you refer?

lol, do you want someone to come out and change the stations for you to?

okidoki987 · 02-09-2012 6:11pm

Don't (or didn't) Sky offer a €75 M&S voucher for each person you refer to them?

Allyall · 02-09-2012 6:23pm

I am genuinely thinking of cancelling sky at the minute anyway. This *may* sway me.

I was looking a the new Horizon box UPC are bringing out. and their prices.
Also don't have to get extra rooms..

I'll see if they offer me this, if not.. I'll cancel.

Media999 · 02-09-2012 8:27pm

Allyall wrote: »

I am genuinely thinking of cancelling sky at the minute anyway. This *may* sway me.

I was looking a the new Horizon box UPC are bringing out. and their prices.
Also don't have to get extra rooms..

I'll see if they offer me this, if not.. I'll cancel.

For the money itll cost you stay you could buy a top notch standalone media player.

Is it really worth that much?

Missymoohaa · 02-09-2012 8:31pm

Media999 wrote: »

For the money itll cost you stay you could buy a top notch standalone media player.

Is it really worth that much?

Hi Media, I'd be very grateful if you could explain exactly what a stand alone media player is and what we could get in terms of tv stations for our money

:)

Hailhail1967 · 02-09-2012 8:31pm

okidoki987 wrote: »

Don't (or didn't) Sky offer a €75 M&S voucher for each person you refer to them?

I know there is €45 vouchers for refering a friend now. It is a listed package though. Something like 1/2 price for 3 months. So dunno if there is any other similiar ones.

Allyall wrote: »

I am genuinely thinking of cancelling sky at the minute anyway. This *may* sway me.

I was looking a the new Horizon box UPC are bringing out. and their prices.
Also don't have to get extra rooms..

I'll see if they offer me this, if not.. I'll cancel.

What exactly does this new horizon box do?

Media999 · 02-09-2012 8:46pm

Missymoohaa wrote: »

Hi Media, I'd be very grateful if you could explain exactly what a stand alone media player is and what we could get in terms of tv stations for our money:)

How much info do you want?

Im not saying the media player is required or anything its just that someone is waiting for a UPC Horizon box when all that is, is a media streamer that you can display photos from your phone on screen without cables. Pretty lame really. Nothing exciting.

With regards to stations im not sure what you mean?? Do you mean what comes with Sky? You can view the packages here. Most basic is 12.50 a month with half price offer.

These are the Media players i was talking about if youre interested. A lot support "Airplay" which is similar to what the UPC box does i think. Cant find full spec but assume its Airplay or something similar.

craigmcc · 02-09-2012 8:47pm

Re-signed up with Sky today after 2 years away. Couldn't resist! Full Package (Sports, Movies etc...), Free Installation, Free Sky+HD Box, Free SkyHD Box, HD Sub and Multiroom for €58 per month for 12 months......

shadowcomplex · 03-09-2012 2:25am

Media999 wrote: »

ring to cancel and it will go two ways. theyll give you the offer or you actually cancel and resignup in partners name.

They get commission to stop you from cancelling so id guess they will try their hardest to give it to you.

well im single and live alone so if they dont offer me the deal initially im screwed

shadowcomplex · 03-09-2012 2:29am

muffler wrote: »

All the Sky+ boxes are now HD. You only pay the optional extra for the HD package if you want it.

So basically what your saying is that they are conning people into thinking there are 2 options when theer is only 1 and the people that say no we dont want HD get it anyway and pay 15 euro less

Tipsy McSwagger · 03-09-2012 8:50am

shadowcomplex wrote: »

So basically what your saying is that they are conning people into thinking there are 2 options when theer is only 1 and the people that say no we dont want HD get it anyway and pay 15 euro less

No, the boxes have to be HD to give customers the option of getting the HD channels. If you decide you want HD after a few months then it can be activated straight away.

muffler · 03-09-2012 9:40am

shadowcomplex wrote: »

So basically what your saying is that they are conning people into thinking there are 2 options when theer is only 1 and the people that say no we dont want HD get it anyway and pay 15 euro less

I didn't say that at all.

Tipsy McSwagger has explained it above though.

fish fingers · 03-09-2012 12:35pm

I just rang there, no prob at all as soon as I said the spiel from the first post. I had freesat for last while but fcuk it , it's a great deal.

Media999 · 03-09-2012 1:40pm

shadowcomplex wrote: »

well im single and live alone so if they dont offer me the deal initially im screwed

If you have a right to cancel you have the bargaining power. They get commission to get you a contract. They just get slightly less if you get a better deal. 1 euro rather than 2 or something like that.

Media999 · 03-09-2012 1:42pm

shadowcomplex wrote: »

So basically what your saying is that they are conning people into thinking there are 2 options when theer is only 1 and the people that say no we dont want HD get it anyway and pay 15 euro less

No

Box may support HD but channels arent switched on.

Like sky box office isnt on all the time but can be there without changing the box.

Brian CivilEng · 03-09-2012 1:46pm

Cheers for the tip, I've just signed up. Was considering buying a Freesat box, the one in Power City was €150 with no recording facilities. Now I got a Sky+ box and free installation of a second connection to the dish to allow me to watch one thing and record another, as well as 1 years sub to all the entertainment channels for €198!

My only disappointment is that I discovered you have to pay extra for the Formula 1 channel, either pay for HD (don't have a HD tv) or subscribe to Sky Sports (way too expensive). Ah well, didn't really want to cheat on the BBC in any case.

shadowcomplex · 03-09-2012 3:45pm

Media999 wrote: »

shadowcomplex wrote: »

well im single and live alone so if they dont offer me the deal initially im screwed

If you have a right to cancel you have the bargaining power. They get commission to get you a contract. They just get slightly less if you get a better deal. 1 euro rather than 2 or something like that.

I tried to do it today and got no joy, I'm still in the 30 day cooling off period , he was going to cut me off there and then

Media999 · 03-09-2012 6:05pm

shadowcomplex wrote: »

I tried to do it today and got no joy, I'm still in the 30 day cooling off period , he was going to cut me off there and then

Not sure if there is a rule that says you cant resignup in a certain time.

Previous chap like yourself in this thread that got a supervisor on the phone and he got the 1/2 price even though he signed up the friday and rang monday or tuesday. Definitely get a supervisor and say you would rather cancel if you dont get the offer.

baztard · 03-09-2012 6:45pm

Has anyone in an apartment block got the offer?

I rang sky there and the 'supervisor' said that the deal is not available in apartment blocks with a shared satelite.

When the original call centre operative answered at first, he pretended he didn't know what I was talking about after I quoted the offer (as if!). So we had to go through the motions of my explaining what he already knew, until he miracously remembered that such an offer exists - excruciating stuff!

Rafloution · 03-09-2012 7:31pm

Well ill be ringing tomorrow with the Sky in your apartment request for half price, ill let you know how it goes.

baztard · 03-09-2012 10:00pm

Rafloution wrote: »

Well ill be ringing tomorrow with the Sky in your apartment request for half price, ill let you know how it goes.

Cool, maybe be a bit more forceful than I was

M cebee · 04-09-2012 2:21pm

i have a phone line atm

can i signup with the phone and cancel the phone afterwards??

or will that be a problem?

also we lost the brochure-was it 26.50 for entertainment and movies?/

pretty sure it was

thanks

bucks73 · 04-09-2012 2:30pm

Have Sky at the moment and paying €86 a month so tried calling to cancel and saying I'm moving to an apartment with UPC. Best they could offer was 25% off. When I asked about this offer girl said that isnt available to me. When I said go ahead with the cancellation she suggested I think about it for an hour or two so I said I would call again later.

One more try later and if I dont get half off I will cancel and then order new package with this deal.

feelpablo · 04-09-2012 4:29pm

just had this offer installed....left the installer at it as i was watching the pup....never asked for the phoneline or asked where it was but did ask me was i on the net for some reason!!

anyways all working perfectly...woo

Mushy · 04-09-2012 4:31pm

Trying to call on my mobile, is there any reason for it screeching so loudly? In an apartment block too so will hopefully work.

I had wrong number dear god. Looks like they don't have the offer in their apartment department for some reason. Rep is calling me back tonight so will hopefully have something sorted.

ryaner1979 · 04-09-2012 8:49pm

So without reading the whole thread is it €12.50 a month and no installation charge? Just had a Sky rep at the door offering €25 up front install then €12.50 a month for 2 months and €25 a month after that

muffler · 04-09-2012 8:57pm

ryaner1979 wrote: »

So without reading the whole thread is it €12.50 a month and no installation charge? Just had a Sky rep at the door offering €25 up front install then €12.50 a month for 2 months and €25 a month after that

The basic package is half price at €12.50 a month with free dish and free standard installation. There is a 12 month contract and its for new customers and maybe ex. customers who had cancelled previously.

M cebee · 04-09-2012 9:18pm

ryaner1979 wrote: »

So without reading the whole thread is it €12.50 a month and no installation charge? Just had a Sky rep at the door offering €25 up front install then €12.50 a month for 2 months and €25 a month after that

be careful with the reps at the door
a mate of mine almost got bluffed into paying full whack today
seemingly they cant offer the half price
he tried to cod him saying the offer was a uk offer in pounds

ryaner1979 · 04-09-2012 9:26pm

M cebee wrote: »

be careful with the reps at the door
a mate of mine almost got bluffed into paying full whack today
seemingly they cant offer the half price
he tried to cod him saying the offer was a uk offer in pounds

Ah just got thru to Sky there. Half price for 12 months. Cheers OP

ryaner1979 · 04-09-2012 9:28pm

ANYWHERE I CAN GET A LIST OF CHANNELS THAT COME WITH THE BASIC PACK??

Hailhail1967 · 04-09-2012 9:30pm

ryaner1979 wrote: »

ANYWHERE I CAN GET A LIST OF CHANNELS THAT COME WITH THE BASIC PACK??

Sky website

No link as you are just lazy

Media999 · 04-09-2012 10:03pm

ryaner1979 wrote: »

So without reading the whole thread is it €12.50 a month and no installation charge? Just had a Sky rep at the door offering €25 up front install then €12.50 a month for 2 months and €25 a month after that

Guess who gets €25 Commission.

Not a bad earner.

05-09-2012 10:21am

So as I mentioned earlier I want to get my parents to get this instead of our crap UPC (country side so mmds).

The UPC has to be paid up until the 20th of November so when my mother rang up about the sky offer she asked if she could sign up now but not get it installed or pay anything until a week or so before UPC is cancelled.

They said yes thats no problem but I am very reluctant to trust something said over the phone and Id be worried that when she rings up to get it installed that they will say the offer is over bla bla bla?

Any thoughts?

Media999 · 05-09-2012 10:33am

Axel Round Wallaby wrote: »

So as I mentioned earlier I want to get my parents to get this instead of our crap UPC (country side so mmds).

The UPC has to be paid up until the 20th of November so when my mother rang up about the sky offer she asked if he could sign up now but not get it installed or pay anything until a week or so before UPC is cancelled.

They said yes thats no problem but I am very reluctant to trust something said over the phone and Id be worried that when she rings up to get it installed that they will say the offer is over bla bla bla?

Any thoughts?

All calls are recorded for reasons like this.

Call. Ask agents first and last name. Then ask for supervisors name. [accountability]

Then remind them that the call is recorded and ask them to repeat the offer. Mention everything as if you know its gonna be recorded. Also note the exact date and time of call. Maybe even post on this forum just after you make the call for future reference.

If theres any crap from them in future just ask directly for the supervisor and ask them to "pull up" the call. Once a sky employee says it, its valid.

If all else fails tell them you want a "SAR" [Subject Access Requests] request.
You have by right access to all info they have on you. Every note and every recording thats made of you has to be sent to you.

"SAR" is a word that no one in a call centre likes. It could get someone sacked quite easily if its brought to that level and its found they lied. In fact its nearly a guarantee as thats when it has the potential for the Media to get involved etc..

They will give you the offer long before it gets to that level.

nava · 05-09-2012 11:15am

Axel Round Wallaby wrote: »

So as I mentioned earlier I want to get my parents to get this instead of our crap UPC (country side so mmds).

The UPC has to be paid up until the 20th of November so when my mother rang up about the sky offer she asked if she could sign up now but not get it installed or pay anything until a week or so before UPC is cancelled.

They said yes thats no problem but I am very reluctant to trust something said over the phone and Id be worried that when she rings up to get it installed that they will say the offer is over bla bla bla?

Any thoughts?

Also you can go to the Help/contact us section and send them a mail with that question or live chat but save the chat in the PC as there's no option to email it.

Make sure she contract it before the offer end date.

juneg · 05-09-2012 12:06pm

thanks op.now enjoying my half price sky package:D

SmashingPilot · 05-09-2012 12:43pm

Many thanks to the OP for posting this. Called up Sky yesterday and have my install scheduled for 13th. Sports and Movies all for 38 euro per month.

bucks73 · 05-09-2012 2:15pm

Rang up a second time last night and told the lad I was definitely cancelling as the previous offer of 25% off wasnt enough to get me to stay.

Was put through to a supervisor who then offered my package for €50 a month for six months so accepted it. This is only €2 more than 50% off what I'm paying so well happy. Will do the same again in five months.

BullBauld · 05-09-2012 3:36pm

Cheers for this OP, got my basic package and sport for €29.50. Happy out.

The guy I was talking to said its the best deal you can get and its what the Sky staff actually get.

Gonna get my dad to switch over from UPC too.

Cheers again.

baktag · 05-09-2012 3:46pm

I got the wife to ring up using her maiden name and happy days the basic package for 12.50 a month for 12 months

shadowcomplex · 05-09-2012 3:54pm

shadowcomplex wrote: »

I tried to do it today and got no joy, I'm still in the 30 day cooling off period , he was going to cut me off there and then

what would ye recommend me to do

celt262 · 05-09-2012 4:02pm

shadowcomplex wrote: »

what would ye recommend me to do

If you cancel have you a partner/housemate that can then sign up?

Edit: i see you dont sorry i cant help.

TakeTheVeil · 05-09-2012 5:24pm

I was also informed that its not available to 'shared dish' apartments block.

Lad on the phone said there was nothing he could do on it - that offer just wasnt available on his system. He said there'd been a good few on to him today about the same.

I didn't push too much.

bromley52 · 05-09-2012 5:35pm

TakeTheVeil wrote: »

I was also informed that its not available to 'shared dish' apartments block.

Lad on the phone said there was nothing he could do on it - that offer just wasnt available on his system. He said there'd been a good few on to him today about the same.

I didn't push too much.

You could try this. If you know someone such as parents who don't have Sky and don't want it, get it installed there but in your name. Once installed and actived just use your imagination. As a bonus your parents now have a sat dish to which you could connect an eg Saorview/Sat combo box to give them more channels than they would ever need.

ODriscoll · 05-09-2012 10:02pm

Great offer in a time of general customer need.

Help please.

1. Do you have to have a physical land line for multi room?

We got rid of eircom years ago and the physical line is redundant.

We have wireless broadband with VOIP line, but the sky phone rep said it had to be eircom or vodaphone!

2.
If it is the case, can we get another room wired to the sky dish and onto a generic box, that will then be able to independently pick up the free channels?

bromley52 · 05-09-2012 11:22pm

ODriscoll wrote: »

Great offer in a time of general customer need.

Help please.

1. Do you have to have a physical land line for multi room?

We got rid of eircom years ago and the physical line is redundant.

We have wireless broadband with VOIP line, but the sky phone rep said it had to be eircom or vodaphone!

2.
If it is the case, can we get another room wired to the sky dish and onto a generic box, that will then be able to independently pick up the free channels?

1. Yes you need a physical landline for multiroom but it can be with any provider e.g. UPC. From my past experience once you have multiroom you need a land line connected to all boxes in the house at all times. This is to prevent the cheaper multiroom being taken to a different house e.g. holiday home. Sky asks the boxes to call home and if there is no response from your number after a certain amount of time, you can expect a phone call from Sky.

If you are only getting one box they say you need a landline or else you get charged something like €20/€30, but you don't. The Sky eng will ask you for the money but tell him/her you want to cancel and he/she will back down. B.t.w I have never seen a female Sky eng.

2. If you want an extra room wired outside of the Multiroom there is a charge for that. One room I would expect to be about €30.

Most Sky reps will insist on installing the dish in the easiest/quickest location and drilling holes in your wall. A standard installation does include going up on the roof of a three bed semi and installing on the chimney. Most will try not to as it will take too long.

Media999 · 05-09-2012 11:29pm

shadowcomplex wrote: »

what would ye recommend me to do

Get a supervisor on the phone and let loose. :mad:

If you get no satisfaction from him ask for his boss.

Pretend you got the offer in the door a couple of days after you signed up.

DylanII · 06-09-2012 12:41am

I have a dish on my house from when I was with Sky a few years ago. Can they just use that again instead of putting up another?

Im not sure if Im getting it just yet, trying to get UPC to give me a discount because of this offer. Still want to know though.

yabadabado · 06-09-2012 12:55am

DylanII wrote: »

I have a dish on my house from when I was with Sky a few years ago. Can they just use that again instead of putting up another?

Im not sure if Im getting it just yet, trying to get UPC to give me a discount because of this offer. Still want to know though.

You would be better off taking down the old dish and bracket,sky should install new equipment but wont if there is the old one there.You are better off getting a new dish rather than have one thats been on the house a few years and could be fit for nothing.
Same goes for sky boxes dont have old boxes connected when they arrive to install new ones or they will try to leave them with you and you wont get the new box.(This is mostly for people who cancelled recently and rejoined using a different name)

jimmycrackcorm · 06-09-2012 1:43am

If you get a second box with the offer will they install a quad lnb?
Also can this offer be combined with the "introduce a friend" promotion?

Deals On Sky TV Service - (Mostly Cancellation deals)

Comments