Samsung Galaxy Tab S & Pro

bennyob wrote: »

I ordered mine on friday. Order is on step 3 of 6.........

Order Processed Product shipment has been requested. You may able to edit your order details through online, or by contacting VoC Centre.

Edit: Just got an e-mail to say that delivery will be delayed. Status of order on website didn't change and no expected delivery date.

You must have ordered a product with limited stock. I ordered a wifi tab S 8.4 on sunday night and it was delivered to parcel motel this morning so i will have the tablet tomorrow morning. Delighted with the speed of the delivery considering it is via parcel motel.

Ordered on Sunday and received this morning. Delighted with the speed and the tablet. It's a beautiful device, incredibly thin and light.

Ordered a good case on Aliexpress

http://www.aliexpress.com/item/For-Samsung-Galaxy-Tab-S-8-4-T700-T705-Book-cover-Smart-Cover-Business-Leather/1984836364.html

Akula wrote: »

So.... bottom line - samsung have the worst customer service I've ever dealt with. I ordered Saturday and then contacted them Tuesday as it still hadn't shipped.

They initially told me they would look into and get back to me..... they didn't get back to me.

Called them this morning where they eventually told me my payment had been rejected - but when I checked my bank the money was gone from my account.

Several calls later, I've been forced into just ordering again, and now they can't guarantee when this will ship.

Getting ridiculous. Samsung - you make nice devices but your customer service is an embarrassment.

I used the paypal option in case there was an issue with an Irish credit card for UK only shipping and the transaction went through flawlessly, even getting cashback through quidco.

I wouldn't be so quick to trounce them. We are using a third party shipper to get around their UK only sale policy on the offer and it should be expected that they could spot the issue if you used an Irish CC billing address. - Paypal option was much easier to use.

Akula wrote: »

Zarquon - that would be fair if that seemed to be the issue.... but it doesn't seem to be. In fact the main problem seems to be they don't have a clue what the problem is!

Have you tried reordering. If not i would recommend to try the order with paypal as the credit card payments may be rejected due to location. Certainly the fields only allow for UK addresses so an Irish billing address cannot be populated. I do not know if this is the case but's its a risk i did not want to take as i thought the payment may have been rejected via CC and the thread on HKUD said that paypal transactions were going through flawlessly therefore i did not see the need to use a credit card as a potential chargeback is much easier with paypal if there is a problem.

Furthermore the paypal purchase tracked with Quidco without issue so i have £14.35 cashback on it's way back to me

Of course if you don't have paypal this is a moot point so i'm not sure what you can do apart from maybe using a prepaid UK card.

I do hope you get it sorted soon because you won't be dissappointed with a tab S. The device is stunning and the screen is the most incredible screen i have ever seen on a device. Just watching a HD movie on the screen is an amazing experience.

It's also so thin that my note 3 now feels like a brick! Amazingly the sidesync is advertised for the S5 but i found the sidesync works perfectly with my note 3. It feels strange being able to virtualize my phone on my tablet but i can see some limited use for the functionality.

bennyob wrote: »

They cancelled my order but no explanation. Not even an email. Found out by checking the order status online.

Could be another credit card billing issue. I had no issue using PM and Paypal.

HKUD thread states that Samsung is now shipping the tablets with 32gb Microsd cards. Has anyone else received a card with their tablet? Apparently the cards are packaged outside the box but i didn't check as i assumed there was nothing else apart from the box so i think i may have thrown a 32gb card in the bin last week in the outer packing as the card would be small enough to overlook!!

Spipov wrote: »

went to buy a 8.4s today. not in stock, comes up with where to buy

too bad...

couldnt afford it last week. was waiting for the scottish vote to see re the pound

Should come back in stock again. Check in a few days. Great value now especially as they are including 32gb microsd cards with the purchase.

will do, thanks guys

blacknight83 wrote: »

looks like there back in stock.. I'm trying to place order but won't let me put my
irish mobile phone number how did you guys get passed this?

Just used 0087 instead of 087, did the job fine. I figured if anyone would need my number they would figure out the erroneous 0 pretty quickly.

zarquon wrote: »

Just used 0087 instead of 087, did the job fine. I figured if anyone would need my number they would figure out the erroneous 0 pretty quickly.

I just put parcel motels uk contact number , did they communicate with you via mobile ? I presume it's just email 😬

to anyone who ordered how long where you waiting? my order is saying processed for the last 3 days