Change Eircom Phonewatch Alarm Code

squa wrote: »

Spot on Altor, exactly what I was looking for..... thanks a lot.

I'm going to push my luck a bit further & ask if you know is it possible to disable the dialer/monitoring function? I no longer have an active phone line at my house & for obvious reasons I get a status message about once a week advising of a line fault. The control panel seems happy enough if I just acknowledge the status message for now, but I've read a few horror stories on other threads about people's alarms waking them in the middle of the night with random status messages!

Push away, if I can help I will

If you dont have the engineer code then no.
The system can be connected to a laptop to get the engineer code.
Alternatively you would need the paperwork to retrieve the code.
If they ever send any correspondence about the alarm it may be enclosed in this also.
An expensive option would be to ask P.W for a call out to change the code for you, not many people go down that route.

The problem you face is if Eircom kill the power going to the line, this will cause a line fault as the system is checking the voltage on the line. At the moment it is checking the line once a week (good ole P.W.) The reason I say this is because the system should be set up to test the line every 24 hours. You would need a call out then to delete these numbers if they ever do kill the power.

squa wrote: »

Yep, you are of course correct..... the line fault came up Sunday evening, so I'm assuming that the power to the line is now off & I can also expect to see this message every Sunday evening!

Do you know what's the process for connecting a laptop to the control panel? I'm assuming that I need some sort of custom cable & software to communicate with the alarm.

No that is not the line fault as such.
Dont worry, when you get a line fault you will know about it
What you are getting is the system communicating with the monitoring station and them not sending back an ok signal to your alarm as its not monitored.
The system will indicated this and then you acknowledge this with your user code.

You would need specific software and to know what you are doing to attempt this. I would suggest asking a local installer to do this for you if going down that route.

squa wrote: »

Ok, thanks for all the advice altor, I think I've exhausted most options at this point. I'll see if the previous owners can give me any information re. the engineering code. Otherwise I might have to get a local installer out.

Should I be worried about the possibility that the power to the line might be cut? Sounds ominous as to the results..... I'm guessing something along the lines of a continuous alarm!

If you still have an active Eircom line then they will never turn it off but I have come across this happening. Its the beeping for faults that drives everyone crazy. You have options either way.

squa wrote: »

Ok cool. We'll thanks again for all your advice & prompt replies, very much appreciated.

I might get back in touch for some more assistance if I track down the engineering codes.

That is no problem, use to install them so know more than most

Thanks Altor, so if I dont have paper work I can still get it by requesting it from them?..

Hi,
Would be very grateful if someone could help with my pw alarm that keeps beebing at all hours .. Rang phonewatch and they said I'd have to get one of there engineers out at a cost as I cancelled with them a few months.. I also cancelled my home phone to..
It's a Simon xt which keeps saying communication fail...
Thanks again if you can help..

altor wrote: »

The system has no line now and that is why you are getting this fault.
You can request the code off P.W. by signing a waiver and deleting the numbers the system is dialing them on.

Sent you a P.M. re the code also.

Thanks for the info altor
Much appreciated

altor wrote: »

You will need to fill out forms to confirm you are the new owner.

Thanks for all your help with it Altor - still chipping away at it...

Hi Guys.
I recently moved into a house with a concord alarm panel. It kept trying to dial out and cutting of the phone line. I disconnected the line and now i keep getting a fault. Can i change the programming on this so it will ring my phone and also how do i change the code. Thanks in advance.

I've just bought a home that has a simon 3 alarm, unmonitored. I'm presuming that I need the engineer's code (+ manual) to help configure it. I'm not intending to add a monitoring service, just to turn it.

All help appreciated.

KoolKid wrote: »

Is this a phonewatch installation?

Yes, I've moved into a house that already has a Simon PW alarm. Thx.

hey, have the same issue as original poster - just moved into a house with phonewatch (concord system) and would like to change the code. anyone have details on how to do this? (i have the current code)