IOL Email - Down, Cancelled??

muffler · 16-07-2014 10:19am

I haven't been able to receive emails from around lunch time yesterday. I use an email client, Incredimail, and thought the problem was there as it filters through a few email accounts.

I just logged into iol webmail and when I check for new mail this is what Im getting

W10: Cannot login to host (gpo.iol.ie:110)
W11: User or Password incorrect for muffler (-ERR Authentication failed.)

Enright · 16-07-2014 11:20am

Seems to be working again, lost a days emails

Paulw · 16-07-2014 11:21am

You need to contact customer.care@btireland.ie or else phone 1800 924 925, select option 3 followed by option 2

The more people who raise issues, the quicker they will investigate it/resolve it.

raynor11111 · 16-07-2014 11:30am

Everything back to normal.
They had a problem with their server from around 1pm yesterday.All emails sent to IOL accounts bounced back to the senders

Ecu · 16-07-2014 11:37am

tom_in_cork wrote: »

outgoing emails are delivered
incoming emails aren't
and incoming emails bounce back to sender

Had the login problems initially yesterday and then exactly the issue above and until ca. 10:10 this morning, when the first email made it in via IOL again. Have just tried a test email to my IOL account again now (11:30) and I could receive it. Fingers crossed!

muffler · 16-07-2014 12:12pm

Paulw wrote: »

You need to contact customer.care@btireland.ie or else phone 1800 924 925, select option 3 followed by option 2

The more people who raise issues, the quicker they will investigate it/resolve it.

I just banged off an email to them and asked them to reply to a a different email account

I see mail has come through on a couple of accounts from around 10 and later this morning so hopefully whatever problems they had have been sorted but Im worried about the lost mail from yesterday.

ellieh1 · 16-07-2014 12:22pm

Mine is still down, any ideas?

Stargate · 16-07-2014 12:25pm

I sent them off en email also last night .

My mail is back up and running ok now , but lost all yesterdays mails .

yoyo · 16-07-2014 6:07pm

Threads merged.

Sam Russell · 16-07-2014 7:55pm

Yesterday, from about noon, 3 out of 4 of my email addresses asked for password and did not accept the answer (with Outlook) but my main one worked. Now the 3 that did not work had their passwords changed on 14th May this year, but the one that worked had the original password going back years. This morning all addresses were out. I think they must have had some form of crash and did a restore to bfore that date and consequently later email paswords were rejected. Realising their problem from complaints, they took down the system and restored correctly this morning. That is my opinion for what it is worth.

IOL is supported by BT (Wholsale), who can be contacted @ 1 800 923 924 from 9 am to 6 pm Mon - Fri. They say they will support IOL.IE for the forseeable future.

Hope this helps.

PcAngel · 25-08-2014 4:47pm

I've no emails all weekend. I get this message
procmail: Quota exceeded while writing etc etc.
Any one else with this problem??

tom_in_cork · 25-08-2014 5:52pm

iol working fine for me

muffler · 25-08-2014 6:02pm

Yup, all seems well on my end also.

Stargate · 25-08-2014 6:13pm

All good here too .

dubmark74 · 25-08-2014 8:34pm

All working here too. I remember I had a problem like that before and it was due to my mailbox being too big, just had to delete a few messages.

AnCatDubh · 26-08-2014 11:17am

PcAngel wrote: »

I get this message
procmail: Quota exceeded while writing etc etc.

If you are getting a quota exceeded message then its just you. Bummer. Try deleting some mail to free up some space. Once cleared, it should start working again then fine.

ellieh1 · 23-10-2014 9:37am

My iol email is down, anyone else having problems?

Stargate · 23-10-2014 12:07pm

Ok here .

Sam Russell · 25-10-2014 8:06pm

My IOL email is not working properly. It does not send correctly.
'Connection to the server interrupted. If the problem continues contact your server administrator or your ISP provider'

However, sometimes it works. It appears to send OK, but I am not sure. Test emails have got through, but they take a long time.

Anyone else having problems?

Enright · 25-10-2014 9:06pm

Working here, having a few issues with UPC , but ill working

aphex™ · 25-10-2014 9:12pm

Sam Russell wrote: »

My IOL email is not working properly. It does not send correctly.

Did you try using your ISPs SMTP server?

Sam Russell · 25-10-2014 9:54pm

No, I use IOL.ie

pop.iol.ie for incoming and
smpt.iol.ie for outgoing.

It is the incoming one that appears to be failing, as it is incoming that fails.

I just got a bunch of emails in timed from 17:50 to 21:07 all came in together.

Could it be malware?

muffler · 26-10-2014 11:38am

Mine was a bit hit and miss yesterday but not working today at all.

Sam Russell · 26-10-2014 1:50pm

It might be a coincidence, but I have Vodafone fibre, and I noticed the firmware has been 'upgraded' from ---B14 to ---B18 I]or whatever - The last digit has gone from 4 to 8[/I

Now the error message only appears for received emails, and not always. It says the server broke the link. I had a similar problem with the HG556a, but not had it with this modem until the other day. I suspect that this firmware change is bad news.

muffler · 26-10-2014 2:19pm

I use Incredimail and have no problem with getting Yahoo and Hotmail mail through to the desktop but the iol mail is playing up. It worked for a wee while earlier but its stopped again.

Here's the Incredimail error message......

dubmark74 · 26-10-2014 7:05pm

Im intermittently having the same problem over the past couple of days. Eventually connects

Sam Russell · 26-10-2014 8:35pm

Yes, that is the same here. Sometimes OK, sometimes not. Vry frustrating.

lawred2 · 30-03-2016 10:15am

has anyone got the pop3 and smtp settings for iol?

setting up a more suitable email solution for my old man but want him to still pick up mails sent to his old iol account

is it possible to auto delete mails in iol account after sucking them up?

ED E · 30-03-2016 10:28am

Tell your POP client to delete once downloaded and it will empty the IOL mailbox every time it connects.

FSL · 30-03-2016 10:29am

Pop.iolfree.ie You need to use the smpt settings of your internet provider.

lawred2 · 30-03-2016 10:35am

FSL wrote: »

Pop.iolfree.ie You need to use the smpt settings of your internet provider.

cool

lawred2 · 30-03-2016 10:41am

Is it working today? Not picking up new test mails that I'm sending it

rubberdungeon · 30-03-2016 10:44am

What about pop.iol.ie instead of pop.iolfree.ie

lawred2 · 30-03-2016 10:49am

rubberdungeon wrote: »

What about pop.iol.ie instead of pop.iolfree.ie

I'm logging into that dire webmail site as well and not seeing new mails

I do see that it's using 3 times the paltry 10000kb that's available

edit: it's pulling in old mails now and deleting on iol server - so that should at least purge the inbox

lawred2 · 30-03-2016 11:57am

Generally successful however a number of mails just won't come across from iol inbox.. stubborn sods

but it is picking up new ones

BarryM · 30-03-2016 1:42pm

I have pop3.iol.ie port 110 and have no issues.

I use authsmtp as outgoing, 'cos I travel a lot and authsmtp enables me to send from anywhere. I don't have an IOL smtp

tech · 03-04-2016 4:16pm

I have 2 x IOL accounts, but have moved over to Gmail / Hotmail / personal domain with 5-6 years Smartphones!!!

Prisoner6409 · 04-07-2016 2:33pm

As none of the links on the home.iol.ie page work, like password recovery ect is there any way I could change my password. I do know the current one but my account appears to have been hacked and I am told the first thing I need to do to correct this is change the password. What has happened is that some(not all) of my contacts are receiving emails purporting to be from me but not from Me:

==================================================

This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: heinnie.com@mail1.atl111.rsgsv.net Domain tomail.ca has exceeded the max emails per hour (63/50 (126%)) allowed. Message discarded. heinnie.com@mail210.atl21.rsgsv.net Domain tomail.ca has exceeded the max emails per hour (63/50 (126%)) allowed. Message discarded. heinnie.com@mail223.suw14.mcdlv.net Domain tomail.ca has exceeded the max emails per hour (63/50 (126%)) allowed. Message discarded. heinnie.com@mail46.wdc01.mcdlv.net Domain tomail.ca has exceeded the max emails per hour (63/50 (126%)) allowed. Message discarded. heinnie.com@mail47.atl31.mcdlv.net Domain tomail.ca has exceeded the max emails per hour (63/50 (126%)) allowed. Message discarded.
Reporting-MTA: dns; river.xtardns.com Action: failed Final-Recipient: rfc822;heinnie.com@mail47.atl31.mcdlv.net Status: 5.0.0 Action: failed Final-Recipient: rfc822;heinnie.com@mail46.wdc01.mcdlv.net Status: 5.0.0 Action: failed Final-Recipient: rfc822;heinnie.com@mail223.suw14.mcdlv.net Status: 5.0.0 Action: failed Final-Recipient: rfc822;heinnie.com@mail210.atl21.rsgsv.net Status: 5.0.0 Action: failed Final-Recipient: rfc822;heinnie.com@mail1.atl111.rsgsv.net Status: 5.0.0
Return-path: <ggr@iol.ie> Received: from ip240.net169.n37.ru ([109.60.169.240]:41122 helo=tzvzvx.org) by river.xtardns.com with esmtpsa (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.87) (envelope-from <ggr@iol.ie>) id 1bJ1ZJ-0002AZ-77; Fri, 01 Jul 2016 12:45:29 -0400 >From: <ggr@iol.ie> To: "Heinnie Haynessupport" <heinnie.com@mail1.atl111.rsgsv.net>, "Heinnie Haynessupport" <heinnie.com@mail210.atl21.rsgsv.net>, "Heinnie Haynessupport" <heinnie.com@mail223.suw14.mcdlv.net>, "Heinnie Haynessupport" <heinnie.com@mail46.wdc01.mcdlv.net>, "Heinnie Haynessupport" <heinnie.com@mail47.atl31.mcdlv.net> Subject: wowsome Date: Fri, 1 Jul 2016 19:45:17 +0300 Message-ID: <00002ede647b$73MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0001_069A2E3B.72B9D72B" X-Mailer: Microsoft Outlook 15.0 Thread-Index: AdHXiaQap4crZzpHIbWbUd3ve1trVg== Content-Language: en-us This is a multipart message in MIME format.
Hey, Have you heard about that really wowsome stuff? You won't regret, believe me, read more here <http://cryjilecra.eas

Thx, ggr@iol.ie
==================================================

My address is ggr@iol(not my real one as I have edited most of the addresses in the listing above) but obviously the sender or hacker is trying to suggest the emails are from me. The layout above is listed on the iol server as being From: Mail Delivery System, I suspect heinnie.com server bounced the emai back to me although other ppl have received the emails. BTW not all the email addresses listed in some of the spam are known to me, like in this one:

==================================================
From: Mail Delivery System <Mailer-Daemon@cpanel51.fastsecurehost.com>
Subject: Mail delivery failed: returning message to sender
Date: Wed, 11 May 2016 11:21:59 +0100
Attachments:

This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: fossa@iol.ie Domain janetstown.com has exceeded the max emails per hour (500/500 (100%)) allowed. Message discarded. frankpeters@iol.ie Domain janetstown.com has exceeded the max emails per hour (500/500 (100%)) allowed. Message discarded. gargoyle@iol.ie Domain janetstown.com has exceeded the max emails per hour (500/500 (100%)) allowed. Message discarded. gdc@iol.ie Domain janetstown.com has exceeded the max emails per hour (500/500 (100%)) allowed. Message discarded. gerantho@iol.ie Domain janetstown.com has exceeded the max emails per hour (500/500 (100%)) allowed. Message discarded. geroreilly@iol.ie Domain janetstown.com has exceeded the max emails per hour (500/500 (100%)) allowed. Message discarded.
Reporting-MTA: dns; cpanel51.fastsecurehost.com Action: failed Final-Recipient: rfc822;geroreilly@iol.ie Status: 5.0.0 Action: failed Final-Recipient: rfc822;gerantho@iol.ie Status: 5.0.0 Action: failed Final-Recipient: rfc822;gdc@iol.ie Status: 5.0.0 Action: failed Final-Recipient: rfc822;gargoyle@iol.ie Status: 5.0.0 Action: failed Final-Recipient: rfc822;frankpeters@iol.ie Status: 5.0.0 Action: failed Final-Recipient: rfc822;fossa@iol.ie Status: 5.0.0
Return-path: <ggr@iol.ie X-Spam-Status: No X-cPanel51-MailScanner-From: ggr@iol.ie X-cPanel51-MailScanner-SpamCheck: X-cPanel51-MailScanner: Not scanned: please contact your Internet E-Mail Service Provider for details X-cPanel51-MailScanner-ID: 1b0RGQ-003c3j-CQ X-cPanel51-MailScanner-Information: Please contact the ISP for more information Received: from 177-91-119-229.waveup.com.br ([177.91.119.229]:33207 helo=zvrvn.com) by cpanel51.fastsecurehost.com with esmtpsa (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256) (Exim 4.87) (envelope-from <ggr@iol.ie>) id 1b0RGQ-003c3j-CQ; Wed, 11 May 2016 11:21:11 +0100 >From: <ggr@iol.ie> To: "fossa" <fossa@iol.ie>, "frankpeters" <frankpeters@iol.ie>, "gargoyle" <gargoyle@iol.ie>, "gdc" <gdc@iol.ie>, "gerantho" <gerantho@iol.ie>, "geroreilly" <geroreilly@iol.ie> Subject: Fw: new message Date: Wed, 11 May 2016 13:22:02 +0300 Message-ID: <00007487422d$fecc7065$badd0901$@iol.ie> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0001_3807C1D3.42B3D721" X-Mailer: Microsoft Outlook 15.0 Thread-Index: AdGqUkEBXIkIrFMB7LY/i/AXgG3MQA== Content-Language: en-us This is a multipart message in MIME format.
Hello! You have a new message, please read <http://cp92347.tmweb.ru/feature.php?lxv2> ggr@iol.ie
Hello!

You have a new message, please read http://cp92347.tmweb.ru/feature.php

ggr@iol.ie

==================================================

If anyone has any idea how I might deal with this or even changing my password, other than deleting my email address I would appericate it. I would like say thank you to all who have taken the time to read this posting as I realise it's a bit lengthy, so to speak.

Sam Russell · 04-07-2016 2:47pm

Prisoner6409 wrote: »

As none of the links on the home.iol.ie page work, like password recovery ect is there any way I could change my password. I do know the current one but my account appears to have been hacked and I am told the first thing I need to do to correct this is change the password. What has happened is that some(not all) of my contacts are receiving emails purporting to be from me but not from Me:

If anyone has any idea how I might deal with this or even changing my password, other than deleting my email address I would appericate it. I would like say thank you to all who have taken the time to read this posting as I realise it's a bit lengthy, so to speak.

I would get onto BT. They are maintaining the iol.ie webmail service and are very helpful. The guy who helped me out is based in Belfast but if you phone their Dublin office you will eventually get through.

seligehgit · 27-08-2016 11:30am

ED E wrote: »

Tell your POP client to delete once downloaded and it will empty the IOL mailbox every time it connects.

I'm getting a crazy amount of spam,is it possible to use the the incoming server settings to send these e mails and auto delete same?If not I am hoping to delete my iol e mail address(although reluctant to do same).

owenob · 16-09-2016 9:39pm

So is iol.ie finally gone for good? Gmail's been unable to fetch mail since September 2nd. When I telnet into port 110 and log in I get:

-ERR [IN-USE] Couldn't sync mailbox.

And emails to it are bouncing with:

procmail: Error while writing to "/iol/home/xxxx"

I've had that email for nearly 20 years. Very sad to see it go if it's gone. Lots of accounts to update!!!

Duzzie · 16-09-2016 10:01pm

owenob wrote: »

So is iol.ie finally gone for good? Gmail's been unable to fetch mail since September 2nd. When I telnet into port 110 and log in I get:

-ERR [IN-USE] Couldn't sync mailbox.

And emails to it are bouncing with:

procmail: Error while writing to "/iol/home/xxxx"

I've had that email for nearly 20 years. Very sad to see it go if it's gone. Lots of accounts to update!!!

You can stll access your mailbox via webmail. Pop access appears to have stopped though

Sam Russell · 16-09-2016 10:03pm

My email works no problem.

Get onto BT and they should be able to sort you out.

BarryM · 21-09-2016 4:37pm

I had a few hiccups last week, didn't respond, but OK now.

owenob · 21-09-2016 4:55pm

I gave them a call on 1890 924 925 option 5, and they sorted me out pretty quickly. There was a server move or something and a few mailboxes got lost I believe.

All good now.

Sam Russell · 21-09-2016 7:54pm

They are very good at solving problems but iol.ie is just on care and maintenance - so no new features. Pity.

Lockster · 12-06-2017 9:13pm

Seems to be down for me again

ra0044 · 12-06-2017 9:59pm

Can anyone let me know the smtp outgoing settings. I am trying to set up my old oil account on my new phone. I can receive mail ok but cannot for the life of me get maul to send.

Any help would be really appreciated.

muffler · 12-06-2017 11:06pm

Lockster wrote: »

Seems to be down for me again

Working fine for me but then again I had a couple of issues with it last year.

ra0044 wrote: »

Can anyone let me know the smtp outgoing settings.

Im probably completely wrong here but is it not something like mail.iol.ie

In any event would your current BB provider not have its own settings for outgoing mail? For example I use a desktop email client (Incredimail) for sending and receiving from several different iol accounts and as Im with Sky I have to enter smtp.tools.sky.com for outgoing mail

Lockster · 13-06-2017 9:15am

Its from my iPhone where its not working I'm getting a message

Cannot Verify Server Identity
The identity of pop.iol.ie cannot be verified by Mail.

Cannot Get Mail
The mail server "pop.iol.ie" is not responding. Verify that you have entered the correct account info in Mail settings

Nothing has changed in my settings that worked up until yesterday. The same thing is happening on my wife's iPhone as well.

Its not that important as I've moved most mail away from this account but its still annoying when it doesn't work.

Thanks for any help

IOL Email - Down, Cancelled??

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