Colgate Will pay for dental check up (until Feb 2011)

Got my cheque today ,only posted off for it a few weeks ago.

My Claim was rejected, as I bought the Colgate Products the same day as my Cleaning Appointment. I did buy them before the Appointment but it needed to be a different day.

I did everything else right except it was the same day. Stayed in the correct time-frames ie September and November. Didn't buy any offer products, got them all on one Receipt, got the exact items, the Receipt is itemised, the Dental Receptionist even has it wrote on the Cleaning Receipt that the Service I got that day was a Scale & Polish. Am so annoyed as €60 is a lot of money to me! Plus it's even more depressing as I had lost my frickin' Receipt of the Colgate stuff I bought, thought I must have thrown it away! But I found the Receipt again! Only now have come up against a technicality.

In relation to Advertising, in one small small way, they haven't mentionned anything well that I can see, - about having or not having the Cleaning done and purchasing the products on the same day. So it's a tiny bit mis-leading in that sense. They haven't officially rendered/adjudicated same day occurrence as not-with-standing. Plus they could have done with highlighting that same day occurrences wouldn't be accepted, in order to ensure that people bought the stuff a different day before their Cleaning Appointment. Granted most people on here seem to have grasped that but they still could have done with highlighting it.

I was just concentrating on the whole "by September and by November" thing really, and as it happened I got my Cleaning in September too, so there was no more time-frames for me to worry about or so I thought, when I realized that 2 different dates had to be involved I didn't even worry about it as I had just assumed, wrongly assumed that they would willingly still give me the Refund, considering I had bought the stuff before my Cleaning Appt., just that it wasn't different days but apparently they are being very stringent about that.

I.m.o. there would only be a need to be stringent if I didn't stick to the Rules on a whole, like I mean I'd totally understand I wouldn't have anything to claim for if I bought the Colgate products AFTER my Cleaning Appointment, but the fact that I adhered to two-thirds of the Rules anyway should stand up for itself. I bought the Products before my Cleaning Appointment took place, it's just the Date thing. If I had realised that different dates would be of this great vital utmost necessary importance, of course I wouldn't have any problem going n' purchasing the stuff on different dates.

But if they want to get all technical about it, the thing is; - although the Dental Receipt isn't time-stamped, the Supermarket Receipt is, so if getting technical about it; - the time of day of Colgate purchase is adherent to both of their Rules in that it's both BEFORE-HAND and DIFFERENT to that of the time of day of my Cleaning Appointment lol .....

But it's a lost cause now .....

seamusmacc wrote: »

Anyone know where to find the claim form? Thanks

Colgate OHM Dental Offer Claim Form attached in PDF.