Improvements at Ryanair

is the site working ok for ye?

i wasnt able to get anything on it earlier, then managed to do an online check in earlier, then was able to book flights and now again cant get anything to work.

its very very shaky since the weekend.

im no MOL fan tbh, but she's not so much as interviewing him as shouting at him. shoddy journalism.

That was a terrible performance by the interviewer alright. She just kept on bringing up the usual qualms like the paying for the boarding card if you forget it, and the dispatched programme.

It seems like no matter what Ryanair do, they will be attacked by the media. Fairplay to MOL keeping it together in that interniew

yer man! wrote: »

Talked to a Ryanair pilot earlier, he told me they're bringing in allocated seating because they have been losing time on the turn arounds with people trying to decide on seats once on the plane. They will still offer certain seats on the flight at a higher cost.

But sure that has been happening for years! It hasn't suddenly changed. Perhaps the partial introduction of allocated seating slowed it down and a full roll out will reduce it again.
They have brought it in because that's what the majority of customers wanted as well as how this may generate even more ancillary revenue for them. People would now be more likely to pay to reserve a seat instead of having a middle seat assigned to them.

kelso00 wrote: »

new website launched this morning...looks much better.

christ thats some improvement

they have gone from an unbelievable dodgy looking website which looks like something a scammer in Nigeria has put together to create a front for a small time identity theft operation, to a website that actually somewhat approaches being representive of a company which has 4.3 shaggin billion euro yearly turnover.

hats off, toning down the stubbornness and gobsh1tery is paying off.

bk wrote: »

If Ryanair continue like this, Aer Lingus will be worried.

flip.

Ryanair now trying to be business friendly with flexi fares AND family friendly with some package for cheaper kids seats and bags according to comments from MOL today in the indo:
http://www.independent.ie/business/irish/ryanair-to-target-businesses-families-with-flexible-fares-29756355.html

em,
I am stunned, especially the family friendly bit which goes against everything Ryanair stood for.
i.e. its the customers fault for having kids, which cannot carry hand luggage but still need baby equipment, bottles changes of clothes for when they sh1t/ puke themselves - so cough up the cash for the priority queue (which still is a pain with kids) and stupidly expensive checkin bags.

The THOUGHT that folks like me will just then decide to operate an "any airline but Ryanair" policy or just take the ferry just never seemed to come into it.
Its not snobbery to blacklist Ryanair if you have kids. It (till now) was just a matter of making a rational practical decision that travelling with an airline that doesnt want your business might work out best for all parties concerned.

again. I am stunned.

markpb wrote: »

We've traveled with our baby several times with Ryanair (to London at 3 months old, to Barcelona at 6 months and Venice at 15 months) and never had any problems. Yes, we bought priority boarding because it makes life easier but the staff were always helpful and they accommodated us even though our carry on bag was clearly bigger than it should be.

with 1 kid its not too stressful as you simply need 2 adjoing seats anywhere on the plane as even dad is not essential to the operation.
But with 2+ young kids you are not doubling the problem you are increasing it exponentially as you NEED to be grouped together in order to have the kids with the parents and both parents near each other to pass over and back snacks (and bribes) for the kids, and priority boarding doesnt guarantee you that. Not to mention small kids may "need to be near mammy" or they may just bawl and scream the place down.
Priority boarding gives a good likelyhood of being near each other, but sorry a good likelyhood is not a good enough basis to be getting on a plane for almost 3 hours to put yourself in a situation where you are possibly running up and down a plane to fetch or pass supplies to each other.

Grand, you could pay for allocated seating in the past months if you have a larger travelling group which needs to stay together BUT taking our situatuion when its 4 x €10 there, and 4 x €10 back, and then a single checked in bag for 30 odd euro each way, thats a penalty of €140euro on top of the fares because you want to travel in a less than paniced state with your family.
But, isnt the point of flying Ryanair and taking whatever rules and pain that come with it so you get a good price?

If you are paying so much to avoid a screaming match and hassle that you could fly on an airline like aerlingus, well, your obvious choice is to do exactly that!
And every such decision costs Ryanair 3 or 4 or 5 (etc) full fares which all in one fell swoop decide not to fly with them.

Peppa Pig wrote: »

Surely that is no different to AL. Waiting for 30 hours beforehand to check in and take the seats left is generally fine, but cannot guarantee everyone sits together. You need to pay for this with AL as well.

One thing Ryanair have always done is to seat the entire group of a disabled person together, at no cost. You have to sit down the back of the plane but seats are reserved together, at no cost. I was very (pleasantly) surprised to find this out a few years ago (even though I had bought priority boarding for all of us).

any time we have flown aer lingus they have seated us together for free, often in the first 6 rows. Even in peak summer and christmas periods.
When my wife was flying with our first child, they seated her at the front (for no cost) and blocked the other 2 seats on the system so nobody else would end up beside her.
This experience was good enough that she actually travelled with both our kids on her own a couple of times (i.e. 2 return flights) with aer lingus and found it fairly hassle free.

But, to be breast feeding one child, and to queue, and to lug hand luggage, and mind a second child in that hour long queue, on your own, leaving aside that child 2 may need to leave the queue and go for a pee, if they havent already done one on the floor - which Ryanair expects you to be able to do as if by magic because "children are no different a passenger than any other" is just bollicks.

Children ARE different, and traveling with them is different, which is why they are coming in with options to make flying with them a workable proposition.

wretcheddomain wrote: »

Excellent new website - dramatically reduces the amount of clicks and unnecessary distractions leading direct to purchase.

Just one annoyance - they still put 'Do not require Insurance' under Denmark instead of as a separate box. I guess some things will never change.

In fact, it now makes the Aer Lingus website look weaker.

I agree entirely, I have annual travel insurance and there is no allowance for this, very annoying, having them try to make you feel guilty for having no insurance..

Peppa Pig wrote: »

Surely that is no different to AL. Waiting for 30 hours beforehand to check in and take the seats left is generally fine, but cannot guarantee everyone sits together. You need to pay for this with AL as well.

One thing Ryanair have always done is to seat the entire group of a disabled person together, at no cost. You have to sit down the back of the plane but seats are reserved together, at no cost. I was very (pleasantly) surprised to find this out a few years ago (even though I had bought priority boarding for all of us).

AL don't allow you to even check yourself in if you have an infant on your lap. They assign seats for you all sitting together.

Didn't realise they had updated the web page. Was expecting the flashing and the yellow. Logged on literally roared WTF. Had to double check it wasn't a fraud website(although that can be interpreted differently) I must say I do like it, looks quiet professional now.