If you still can't access your account and chat, contact us at support@revolut.com.
I have no idea why but my top up to Revolut from AIB can take a day but if I use Curve Card connected to AIB card then it goes through as normal.
AIB transfer could take hours or over night but with using it on the Curve card it goes as usual the it used to be.
Maybe I'm doing something wrong with AIB.
Are you using Apple Pay or similar? I use my AIB debit card with AP and the top up is processed there and then
I'm with PTSB and if I use bank transfer or card payment it's always slower than when I use Google Pay from the same account. So use that if you can.
Just got a notification from Revolut - Savings account (no limit), 3.5% PA however tax taken at source so net 1.86% (approx.), protected up to €22k
While it's nothing to write home about, better than an Irish deposit account. Question is.... would you trust Revolut with more than €22k? It's in a separate account to your debit card account.
No is the simple answer if you're 100% risk averse
If you'd put 120k into BoI or AIB to earn fcek all on demand,then Revolut are bigger than both those banks,so personally my view is it's not a big risk
I opened one of these a week ago and the interest is added daily at 8am
It's pretty cool to see it earning even if it's not very much,it's tonnes more than the virtually nothing you get elsewhere with demand accounts
Well since it's only protected up to €22k then I wouldn't really trust them with more
I wouldn't trust an Irish bank with more than €100k either
This was discussed earlier, the rates are better than what the Irish banks are offering, but worse than the likes of Trade Republic
The advantage is you have instant access and interest is paid daily
One thing to be aware of is that the interest compounds monthly
So if you add money twice a month then it only increases the interest earned from the following month
But it is pretty nice to watch the balance go up daily 😁
Regarding paying AIB visa card from revolut.
I got an update from a new formal complaint and they have a known issue but still have not done anything about it over the last year since first discovered in April 2023 and how they know how I feel and how it's not what I would like to hear blah blah. Here is 50€ refund on your plan fees go away.
You can take their money, and still proceed with a formal complaint to FSPO, which looks like it will be the only way to put pressure on them to fix it.
The admission that it's been a known issue for over twelve months and is still unresolved is very significant. Did you get that in writing ?
You can get pretty much the same net result from BUNQ, (2.64% gross = 1.77% net after DIRT) and a €100k DGS guarantee. Both have online systems of somewhat dubious merit and its swings and roundabouts when it comes to capabilities and features. Both have rubbish support so no difference there. Revolut have form locking accounts on spurious AML grounds, I've not heard of this in Bunq's case, though it wouldn't surprise me. So why would you give €100k to Revolut? I wouldn't.
Disclaimer, I have money with both, considerably more with Bunq.
Below is part of their response:
In your complaint you explained that an issue with transfers to AIB was brought to our attention by you on the 5th of April 2023, however, the issue continues to remain unresolved to this day.
I can see that you got in touch with our Support team regarding this on the 4th of February 2024, where it was further discussed until the 19th of February 2024. During the chat conversations, the matter was escalated to our Products team once more, but a clear explanation for the issue was not provided.
After looking into this matter, I can confirm that this issue has been looked into since April 2023 when it was first brought to our attention. However, regrettably, we are currently unable to provide further details or a resolution besides asking the beneficiary to provide you with alternative details to make the affected payments.
That being said, I would like to remind you that the following is detailed in our Terms & Policies, Clause 27:
“We'll do as much as reasonably possible to make sure that our services are not interrupted and are accessible at a reasonable speed. However, we can't promise that this will always be the case or that the services will be free from faults.<...> We’ll always do our best to solve any problems with our services, no matter what the cause.”
@optiplexgx270
Wow. That's just begging be referred FSPO.
The above is part of their formal complaint response. I've also sent FSPO in supporting documents the AIB final response from last year identifying the issue with the data revolut are sending them.
FSPO Complaint opened:
Online Complaint Form
Thank you for submitting your online Complaint Form (and documentation).
@AndrewJRenko happy to share my complaint reference to include in yours and vice versa.
Thanks for pushing on with this, I know it's pretty head wrecking but hopefully there'll be some pressure applied to Revolut and they fix it soon
They already had the fix for the old LT IBANs so I doubt it's a significant amount of work. However I suspect the product management have little interest in fixing any non critical issues and are focusing on features, so customer service issues will continue to be pushed to the back of the queue
Christ, what a terrible response from themselves. You can tell they haven’t had much experience with complicated complaints. I’m sure the final response letter will be a hoot. Have they stated when Day 40 is?
Aside from that, I find it interesting that BOI credit card payments work fine, whereas AIB’s don’t. Oh well, hopefully you get it fixed soon.
Maybe after they get these guys on boarded haha...
Re. The Revolut to Bank card issue:Would be very surprised if the FSPO do anything.They are excellent at formulaic responses-handwashing in other words.I had a bank issue with being doubled charged for a sepa transaction i.e. by 2 banks.My own bank eventually refunded me.Not the issue being discussed I admit.
It's also a question of what they're able to do legally, I doubt they can exactly imprison all of the Revolut staff until the issue is fixed
From looking at their website, they can require the provider to fix the issue, but their ability to enforce it seems quite hazy. What happens if Revolut just infinitely delay fixing the problem, which they seem to be doing already
Is that on the free tier, website says 1.56%?
Bunq does seem to be a good deal, and they're one of the few banks that'll give you a savings account for free. Much better than paying the ransom to BOI or AIB every 3 months to stand in their queues
The Ombudsman can require the bank to pay compo to the complainant. I guess if they were to rule that compo was appropriate for the first complaint, it would open up a flood of further complaints.
Pity that Conor Pope didn't mention their inability to do certain transfers in this article.
Yes, the free tier and a standalone savings account has no charges. Be careful if you sign up that you only get a savings account, the do try to slip in a chargeable current account when you aren’t looking.
Because we are special, BUNQ offer 2.46% in Ireland, as they do in the Netherlands. To see and avail of this rate make sure you are using bunq.ie. The rate you quoted is that shown on bunq.com and it applies in other euro area countries. (Except Germany who are treated very very specially)
Just got an email about their esim offering, launched now. I guess it's useful if you travel outside the EU?
Ya got that too. Looks handy.
Pricing is not really all that competitive. Indonesia for example you can get an esim for 17$ for 30Gb from other providers.
It's free on the ultra plan making that an altogether great package now,with cancel for any reason travel insurance up to €2k plus premium insurance for all the other usual things,,FT sub and complimentary unlimited airline lounges (oh and Tinder gold 😂) amongst other things
Thanks
![Photo of [Deleted User]](https://www.boards.ie/applications/dashboard/design/images/banned.png)
