I like how we've gone from "my connection is slow" to "here's a hidden map of the reality of internet connectivity". Thanks!
You'd probably want to be checking your service provider instead? So like Vodafone or sky or whoever...
We have Siro just about one month now. We had a brief outage earlier today. We've been very lucky up to now as we've never had a BB outage before, except one time when we were unplugged by an engineer at the hub. I suspect weather was a factor this morning.
Just wondering if ye know is outage information posted anywhere? Similar to the way power outages or water outages are posted.
The Siro site has nothing and google returns nothing.
I am also in Swords. Maybe the problem was area connected. I ended up using my VPN for all traffic. Seems to be OK now though.
This is the first problem I have had since I put in Siro/Vodafone a few years ago now.
There's more to INEX than most people realise, but it's often mischaracterised as "how your ISP connects you to the Internet". It's how ISPs exchange traffic with each other and with content providers, but Internet access is provided by transit providers, not by INEX as such.
There are three INEX POPs in Dublin and one in Cork at CIX.
Cork has one too ... CIX has been in operation for many years.
There was only ever one INEX, I believe it was hosted in UCD.
The slow evening issues with vodafone and siro seem to be resolved now. Thankfully
Mine was definitely routed through Cork, in saying that it was in the old ADSL days.
Has anyone done a trace yet?
Sky broadband is also a reseller of openEir who have no influence over the internal routing of traffic over the network, openEir do that. The only physical networks in the country are openEir, virgin cable, siro, the mobile phone companies, and the two government projects the Man rings and national broadband. You can buy commercial fibre from the likes of bt but we can ignore that for consumer purposes.
All traffic from all networks leaves the country from the same hub in Dublin. There is literally nothing a reseller can do to influence where customer a or customer b gets routed once the traffic leaves the box in your house.
The most common cause of slowness is companies like virgin who won't pay for local caching.
You need to think beyond who strings the wires out, the bottleneck could be anywhere. Has anyone done a ping trace? Myself and my father were both with Sky BB years ago, I was having exactly the problems you describe and his was perfect. Ping trace on my connection was routed out through Cork, then the UK, huge delay there and eventually it would complete. Dad's was routed through Dublin, a different IP in the UK, trace complete in a flash.
Siro's network is nothing to do with Eir. I don't see how it would be possible to take the traffic off SIRO to ask Eir where to move it around to, or indeed what the point would be.
Digiweb also re-sell openEir fibre connections which is probably what the poster is referring to.
That's interesting - Eir dont actually sell Siro themselves though (do they?) so do digiweb route traffic from Siro to Eir?
Digiweb are effectively a rebranded Eir using Eir's traffic routing, which strangely enough is always the fastest route available at any given time.
Thanks BigMoose,
I've been using Siro with Vodafone since 2018 and in fairness to them, this is the first time i've had to make a call to them.
Those with crappy evening speeds from Vodafone, consider Siro from someone like Digiweb. We've had no speed issues in the evenings.
I think I might move to Virgin if it continues much longer. the 2gig package with 150 m/bit upload is not too badly priced.
Same issue here, can't even stream SD on Vodafone 1Gbps link in Swords, speed tests are terrible in the evenings
Thanks for the advice. I'll have a look into that in the morning 👍🏻
Have you tried a ping trace route on a computer? It should show you where the bottleneck is, extremely annoying when that starts happening. It's down to routing unfortunately, usually somewhere outside the country. It was being caused by a faulty BT hub in the UK a few years ago.
Anyone here have issues getting your phone line ported over from virgin to vodafone.
Virgin now disconnected but Vodafone keep saying I need a different UAN to port. Virgin told me my account number is UAN and there is only one.
4 weeks of calls to Vodafone with same waffle. I started the complaint process Monday with a view to go to comreg in 10 days as per regulations. I'm sorry I switched if they lost my number. Number is dead when I ring it.
Yes I'm with those morons in Vodafone. The speeds the last two evenings have been horrendous. Could not stream even SD stream on plex. Nor watch the match. Unbelievably frustrating. The rest of my family are with Eir and experience a fraction of the issues I do with Vodafone. I could change to Eir as both fiber networks go to my house, but I'm reluctant to lose my 200m/bit upload speed which is not offered anymore.
Hi all,
Anyone else noticing their download speeds vary wildly in the evening time. Mine has been crazy this last few nights.
They have done many in my area. Entire town is underground, bar a few extremely old areas
quick update on this
the second email to digiweb got a fast response, my siro installer has since returned and fixed the cable to my house wall.
thank you cunnijo,
i phoned, and emailed photos into digiweb 9 days ago now, still no response. i will contact them again and update this thread with their actions.
Bit of an odd one but Siro have been working in our town for months now putting in up to 1GB connections, we live in a small cul de sac 8 houses 5 old houses and 3 newer ones with underground electricity etc.
Back in June siro contractors put in a box at our gate underground to supply us and the other two newer houses in the cul de sac.
Oddly everyone else in this cul de sac can get up to 1GB but nothing is showing as available for the three newer houses on this "box" underground.
I assumed when things went live in the cul de sac everyone would able to proceed with their orders for install.
Everyone above ground can get but the three underground canot as of yet despite this box going in.
Should i be concerned?
Have they forgotten about us?
Is it just a case of waiting for them to flick a switch before we can order an install?
I have rang airwire whom im with for a few years now and as suspected my place is not showing as available yet.
This does need fixing/re doing. As it is an overhead connection the fibre cable should run directly from the pole to the eve on your roof, be tacked down your wall and along the bottom and through the drilled hole. Very poor work by the installer. As you have followed it up with your ISP (Digiweb) follow up with customer services if you have have had no response by Friday. They will resolve your issue but may need a reminder.
we just got siro installed. for the drop from my eves to ground level my fibre cable was wire tied to my neigbours rain gutter down pipe.
like it goes from the esb pole to my eves, crosses the boundry to my neigbours, is wire tied down my neighbours rain gutter down pipe, crosses back over the boundry garden wall to my property, then is clipped along the bottom of my home to a drilled hole entry point
this needs fixing right ?
my neigbours gutter leaks and he wants someone to work on it soon
(digiweb asked for photos, which i emailed in, no reply yet)
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