nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Child Item

Virgin Media Cancellation deals

Muahahaha

I'm sure most here know about this but I think it's worth repeating as I just got a pretty decent deal from UPC for the next 12 months. I had been toying with the idea of spending €200-250 on a FTA satellite dish but as I live in an apartment I didn't really want the hassle that might come with it. Anyway my current package is 30mb internet and the basic tv package for €63 a month. I rang up 8 weeks back and asked about cancelling the TV portion only. They said the internet on its own would cost me €37 and for €45 a month they would give me both together for 12 months. Anyway I did nothing about it till today and rang them back again, this time he offered me 120mb broadband and an upgrade from the basic tv package to the next level up for €31.50 a month. That's broadband that is four times quicker and nearly twice the amount of channels. Then he offered another small upgrade, for an extra €3 per month I get over 90 channels (includes Discovery, Animal Planet, etc) all for €34 per month for both tv and internet.

I can't complain really because I would have paid around €34 for broadband off some other provider, at least with UPC I've got the fastest and most reliable broadband going and for €34 a month I'm essentially getting all my tv for free for the next 12 months, great deal IMO.

Find more posts tagged with

Quick Links

Comments

stampydmonkey

Cancelled on Saturday. Was on €89 virgin mix 250 after last contract period passed. Best they'd offer was €15 off for 9 months, full price for 3. Terrible offer/loyalty incentive

CoBo55

Craig_David wrote: »

thanks for that.. Regarding the final 6 months at full price, would the full price likely to be the 64 I'm currently paying or the amount of 89 eur (before the current 25 eur discount ...)

It would be half of the €89, you could be lucky and get 9 months half price.

Craig_David

CoBo55 wrote: »

Half price for 6 months is easily achievable just stick to your guns even if it means pressing ahead with the cancellation, you can always ring them back when the cut off date draws near. They'll give it to you eventually.

thanks for that.. Regarding the final 6 months at full price, would the full price likely to be the 64 I'm currently paying or the amount of 89 eur (before the current 25 eur discount ...)

CoBo55

Craig_David wrote: »

I've been on Virgin Mix 250 for 64.00 a month for 12 months (original price of 89 eur with 25 eur discount per month )
Approaching the last month of the contract so going to give them a buzz tomorrow.
Any idea what they will offer me to stay?
I'd be content with continuing to pay 64 a month for another 12 months..
No way will I pay 89 though

Thanks

Half price for 6 months is easily achievable just stick to your guns even if it means pressing ahead with the cancellation, you can always ring them back when the cut off date draws near. They'll give it to you eventually.

Craig_David

I've been on Virgin Mix 250 for 64.00 a month for 12 months (original price of 89 eur with 25 eur discount per month )
Approaching the last month of the contract so going to give them a buzz tomorrow.
Any idea what they will offer me to stay?
I'd be content with continuing to pay 64 a month for another 12 months..
No way will I pay 89 though

Thanks

CoBo55

IQO wrote: »

What's the best way to proceed with a cancellation, f.e. for switching to Vodafone? These days when working from home I can't miss internet access for a day, otherwise I need to take a day off. Better sign up first with the new provider and then see how quick the installation would go?

I don't think Virgin Media and Vodafone interfere with eachother at home, in theory you could have a connection through both at the same time?

Yes you can have both at the same time. When Siro goes live for me I'm leaving VM. I'll wait until I get my install date and then give my 30 days notice to VM.

IQO

What's the best way to proceed with a cancellation, f.e. for switching to Vodafone? These days when working from home I can't miss internet access for a day, otherwise I need to take a day off. Better sign up first with the new provider and then see how quick the installation would go?

I don't think Virgin Media and Vodafone interfere with eachother at home, in theory you could have a connection through both at the same time?

Patser

You did better than me, Bored Rep said there was another lower package that would save me €3/month.

This increase would push my tv/bb/phone over €100/month. Sky and Vodafone offering new customer deals at almost half

mccartj5

Patser wrote: »

Called today to cancel, no offer at all made to keep us - mind you call agent sounded completely uninterested in life in general.

There's so many new customer offers out there though, I should be able to get a package at least half the price of staying

Exact same here, zero interest. Just off the phone after getting my 5th price increase email in 5 years. Worked out my bill has increased €20/month since 2016, but I have got a few half price for 6/12 months deals in that time.

Anyway was only offered €15 off per month and not even on the same package as I would lose channels. So my bill would come down to €83. Thought that was a crap deal when I can sign-up for their top package for €82 as a new customer :mad: Can also get a similar package to what I have now with Sky (granted not the same broadband speeds) for €63/month.

So I didn't take it and cancelled. Set a cancellation date of 30 from now. Don't really want the hassle of switching but I'm sick of the hikes. Hopefully I get the text, would be happy with 9 month half price and new equipment.

Reg_hurley

ben.schlomo wrote: »

I was due to be out of contract next week, was on 60 pm for 250 BB, TV 50 and phone. Rang two weeks ago and the offers they gave were poor e.g. 15 off the new higher price of 89 for 6 months etc I said just put through cancellation. Was gonna sign up under OH instead.

They texted last Thurs and asked what could they do to keep me. I said half price for 9 months and full for three. All sorted within ten minutes. New box being delivered today.

Thanks for this info. I had wanted to upgrade out of contract but what was being offered was working out much more expensive than a new customer deal or switching.
After two calls to see what they could do I went ahead and followed through the cancellation. Waited for the text and then got the same deal as you. Again all sorted in within a few mins on text and new box 2 days later.
Thanks.

Patser

Called today to cancel, no offer at all made to keep us - mind you call agent sounded completely uninterested in life in general.

There's so many new customer offers out there though, I should be able to get a package at least half the price of staying

KingCong

tallaghtfornia wrote: »

Got an EMAIL yesterday my broadband was going up €4 PM
Stated it does not affect anyone on offers which Im on..
Keep an eye out in your SPAM box
Might be away of renegotiating your contract !

Got the same this morning, can cancel (or likely re-negotiate the deal) up to the 1st of August without any cancellation fee.

tallaghtfornia

Got an EMAIL yesterday my broadband was going up €4 PM
Stated it does not affect anyone on offers which Im on..
Keep an eye out in your SPAM box
Might be away of renegotiating your contract !

Duit

Patser wrote: »

Just got an email from Virgin saying they're putting up our package price by €4 from August.

Interesting that that's 3 months notice, but usually that leads to a frenzy in here of cancellations and last minute discounts.

Anyone else get an increase?

Same story here. We are on 250mb Broadband. I called and they offered 15€ discount for 6 months and 60€ for the rest of 6 months. Last year I got 9 months 50% off but I didn't want to push it too much. I took it as the competitors in our area offer really bad speed connections. Most neighbours are with VM because is the best option. Hopefully we will get Siro at some point and things change...

SteM

IQO wrote: »

Same story here, paying the same price each month. Got also the same offer - said no for now and considering switching to Vodafone as their similar offer is about half the price.

Switched to Vodafone for €30 per month as no decent offer from VM. It was installed on Thursday, very impressed with the speeds so far, much quicker using speedtest then VM offly enough.

charlie_says

IQO wrote: »

Same story here, paying the same price each month. Got also the same offer - said no for now and considering switching to Vodafone as their similar offer is about half the price.

I have to give Virgin guy credit he was negotiating well.

It pisses me of that they won't give me the same as New customer offer, it's feck all money but it's just the principle of it.

IQO

charlie_says wrote: »

So they offered me €45 for 6 months and €60 for 6 after 1 year contract for the 250Mbit package, I am out of contract on 240Mbit and pay €63

I feel like I can get more off though.

Also I have their €25 month mobile unlimted SIM offer from years ago, I want to get the €15 offer now.

Tbh I probably will just cancel everything and get the other half to sign up as new customer to make it easier.

Did I hear that they have some kind of timeout on same address setting up accounts etc? I remember reading this years ago but it sounds like bollix

Same story here, paying the same price each month. Got also the same offer - said no for now and considering switching to Vodafone as their similar offer is about half the price.

Patser

EarWig wrote: »

I'm assuming it's a new contract from August, so we can cancel anytime from the new contract commencing.

Pretty much this, they said I can cancel until August 28th.

We've TV and broadband with them, which is rapidly approaching €100 a month and that's without any premium stiff like Sky sports etc or the new box.

With their annual increases over previous years i usually got 6 or 9 months half price, but the rise still kicked in at the end

EarWig

CoBo55 wrote: »

What timeframe are they giving to allow you out of your contract? I'm seriously considering going with digiweb fttc and upgrading to ftth as soon as it's available. I'll be paying over €71 for 360 bb, that's just nuts!!

I'm assuming it's a new contract from August, so we can cancel anytime from the new contract commencing.

CoBo55

Patser wrote: »

Yep, pretty much does, and says so 'Change to contract' is title of email, and usual thing of if you want to cancel you can but please contact loyalty 1st.

So I'll have to start that good old dance of cancel, please stay, offer more, ok here you go

What timeframe are they giving to allow you out of your contract? I'm seriously considering going with digiweb fttc and upgrading to ftth as soon as it's available. I'll be paying over €71 for 360 bb, that's just nuts!!

okidoki987

Patser wrote: »

Just got an email from Virgin saying they're putting up our package price by €4 from August.

Interesting that that's 3 months notice, but usually that leads to a frenzy in here of cancellations and last minute discounts.

Anyone else get an increase?

What package are you on?

Patser

CoBo55 wrote: »

If the increase voids your contract it leads to a frenzy otherwise you just have to suck it up.
Siro doing great work here I hope it will be live when my contract ends, power is off next Friday to facilitate the installation.

Yep, pretty much does, and says so 'Change to contract' is title of email, and usual thing of if you want to cancel you can but please contact loyalty 1st.

So I'll have to start that good old dance of cancel, please stay, offer more, ok here you go

CoBo55

Patser wrote: »

Just got an email from Virgin saying they're putting up our package price by €4 from August.

Interesting that that's 3 months notice, but usually that leads to a frenzy in here of cancellations and last minute discounts.

Anyone else get an increase?

If the increase voids your contract it leads to a frenzy otherwise you just have to suck it up.
Siro doing great work here I hope it will be live when my contract ends, power is off next Friday to facilitate the installation.

Patser

Just got an email from Virgin saying they're putting up our package price by €4 from August.

Interesting that that's 3 months notice, but usually that leads to a frenzy in here of cancellations and last minute discounts.

Anyone else get an increase?

Nokia6230i

charlie_says wrote: »

So they offered me €45 for 6 months and €60 for 6 after 1 year contract for the 250Mbit package, I am out of contract on 240Mbit and pay €63

I feel like I can get more off though.

Also I have their €25 month mobile unlimted SIM offer from years ago, I want to get the €15 offer now.

Tbh I probably will just cancel everything and get the other half to sign up as new customer to make it easier.

Did I hear that they have some kind of timeout on same address setting up accounts etc? I remember reading this years ago but it sounds like bollix

Might depend on who you get in Customer Care but I finished up with Virgin on 6th of March.

Rang back recently out of curiosity & they said I'd be considered a new customer; about 2 months on so signing up in your OHs name shouldn't be an issue.

charlie_says

So they offered me €45 for 6 months and €60 for 6 after 1 year contract for the 250Mbit package, I am out of contract on 240Mbit and pay €63

I feel like I can get more off though.

Also I have their €25 month mobile unlimted SIM offer from years ago, I want to get the €15 offer now.

Tbh I probably will just cancel everything and get the other half to sign up as new customer to make it easier.

Did I hear that they have some kind of timeout on same address setting up accounts etc? I remember reading this years ago but it sounds like bollix

charlie_says

iHungry wrote: »

Was on to Virgin this morning. For broadband only they offered me 250mb for €30x9 & €60x3 so average is €37.50 a month. Happy enough with that!!

Very nice, did you have to threaten cancelling?

SteM

you2008 wrote: »

move on to VD if you can

Bundle

500 Fibre Broadband

€30.00 for 12 months €60.00 thereafter
Up to 500Mbps download speeds
Unlimited broadband downloads
12 month contract

Free installation (depending on geographic location)

Free Gigabox modem and app
For terms see here and for other charges see here

This is who I moved to when VM wouldn't give me a half decent deal. Free calls to the UK added-on and they waived the €50 installation cost too. They're due to install on Thursday.

ben.schlomo

One More Toy wrote: »

I can't get a phone line installed in this complex so I have to stay with virgin and they know that,

If I cancelled at the end of the contract and signed up in the missus's name would there be any interruption of service?

Not as long as you're organised doing it. Once you order you'll have it within two days usually.

One More Toy

I can't get a phone line installed in this complex so I have to stay with virgin and they know that,

If I cancelled at the end of the contract and signed up in the missus's name would there be any interruption of service?