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Child Item

An Post

Dhenalau

Got a "We attempted to deliver your item" from An Post yesterday.
Was working from home waiting for them and just to be sure, I checked my security cameras. Nobody came to the door...

This is a package from Amazon and it was supposed to be delivered yesterday, I assume An Post has a contract with them and it's easy to enter a fake delivery attempt to keep the stats up...

Inquired online, chat wit a nice customer service person trying to get more info, he could not get an answer to his call to the local post office and send an email asking for more details.

Took the time to go to the local Post Office where I was feed BS by the guy saying they only leave a notice after the third attempt to deliver and a
"Come back on Wednesday, if you do not get a notice"

Let's see if try to deliver today.

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ahbell

Ordered an item on Amazon on Saturday, was very surprised it was tracked to a depot in Dublin on Monday.
Notification today, item has been "mis-sorted" and is now in Newbridge (not where I live).

Gardesana Pecher

JamieTra2017 wrote: »

I am the same. Mine arrived into Ireland the 8th November and I still havnt received it. My tracking code is beginning with U.

My parcel must have been on the same flight. Still no update. Dublin airport transfer 8th November

whiterebel

Alun wrote: »

I was going to post the same question, I have a parcel from Amazon that's been sitting in the Dublin Parcel Hub since the 17th of November, and have also got the message from Amazon saying I can get a refund, but didn't know what would happen if it did eventually turn up.

They may ask you to return it or tell you to keep it, depends on what it is and how expensive

The Continental Op

whiterebel wrote: »

They may ask you to return it or tell you to keep it, depends on what it is and how expensive

May also depend on how long it was lost for they may also charge you for it.

Fmlusps

Gardesana Pecher wrote: »

My parcel must have been on the same flight. Still no update. Dublin airport transfer 8th November

Does it get delayed at customs or something?

BurgundyRose

le_girl wrote: »

An Post's last postal dates for Christmas look to be roughly the same as any other year... but I just sent something by Express Post to the US and the man in the post office said I could be looking at a delay of 3 weeks. And that's express, so registered and standard post must be even worse.

As someone who posts worldwide for their small business and has people asking if they'll have their orders for Christmas it's a bit scary. I'm emailing every customer to warn them of possible delays but I can see a nightmare on the horizon. I hope I'm wrong though.

Oh god.

Does that also go for items sent internationally outside of the US. That is from Ireland to Australia

BurgundyRose

I need to send a parcel to Australia. Would it be quicker by courier? I would like parcel to get there by Christmas.

Mod - You already have a thread about this. Please don’t do multiple posts/threads on the same subject.

le_girl

BurgundyRose wrote: »

Oh god.

Does that also go for items sent internationally outside of the US. That is from Ireland to Australia

I'm not sure, it's very confusing between the dates they've given and what I was told in person. I'd maybe recommend calling into the post office and asking if you can because they should have a good idea of what's actually going on. Or try the live chat on the website, though they're not always the most helpful.

Sending it out as soon as possible is probably a good idea. Courier would be guaranteed to get there but I was quoted over €40 for a small padded envelope so it would be very pricey.

greenfields46!

Fmlusps wrote: »

Does it get delayed at customs or something?

did ur parcel leave uk on the 8th? im waiting since the 10th & I see a lot of people waiting on uk parcels from around this week, an post & royal mail say the same thing, its not scanned in yet or its left uk!!! so where are they?!!! i believe in ireland stuck in a cage, they are not coping with the level of post at all, doubt ill get it at this stage

komodosp

Anyone know what might be going on here?

I'm waiting on a package (deliver to Ireland) that was received by Royal Mail overnight on 10th/11th November and, according to their tracking site, been stuck in "LANGLEY HWDC" with a status "In Transit" ever since. ("your item is now leaving the UK...")

Now I am told by our local postman that there is a huge backlog, and I'm told the same when I ring An Post, although in the last few days they've been a bit more concerned sounding (still not able to do anything though)

The funny thing is, I've checked a few different tracking numbers on the RM website and any post I found that was sent (and received by them) after mine has been delivered! So it's kind of hard to believe it's simply because of a backlog.

But another item that was received on the same day as mine is also still "In Transit". Did the post to Ireland go missing that day or something?

An Post just advise me to contact the sender & Royal Mail. I've been onto the sender and they have opened an enquiry with RM, I've tried ringing RM and I get put into a queue for an hour before the call just gets dropped (twice this happened). I've submitted a query on their form but haven't heard back (other than the automated "we got your request" mail).

D3V!L

greenfields46! wrote: »

did ur parcel leave uk on the 8th? im waiting since the 10th & I see a lot of people waiting on uk parcels from around this week, an post & royal mail say the same thing, its not scanned in yet or its left uk!!! so where are they?!!! i believe in ireland stuck in a cage, they are not coping with the level of post at all, doubt ill get it at this stage

Strange, I had two parcels leave Amazon UK on the 12th of November. I got one the next week and I haven't seen the other on yet.

Fmlusps

greenfields46! wrote: »

did ur parcel leave uk on the 8th? im waiting since the 10th & I see a lot of people waiting on uk parcels from around this week, an post & royal mail say the same thing, its not scanned in yet or its left uk!!! so where are they?!!! i believe in ireland stuck in a cage, they are not coping with the level of post at all, doubt ill get it at this stage

Nah my parcel is coming from US. First time I bought anything from there. Anything I've gotten from UK has come reasonably on schedule.

whiterebel

komodosp wrote: »

Anyone know what might be going on here?

I'm waiting on a package (deliver to Ireland) that was received by Royal Mail overnight on 10th/11th November and, according to their tracking site, been stuck in "LANGLEY HWDC" with a status "In Transit" ever since. ("your item is now leaving the UK...")

Now I am told by our local postman that there is a huge backlog, and I'm told the same when I ring An Post, although in the last few days they've been a bit more concerned sounding (still not able to do anything though)

The funny thing is, I've checked a few different tracking numbers on the RM website and any post I found that was sent (and received by them) after mine has been delivered! So it's kind of hard to believe it's simply because of a backlog.

But another item that was received on the same day as mine is also still "In Transit". Did the post to Ireland go missing that day or something?

An Post just advise me to contact the sender & Royal Mail. I've been onto the sender and they have opened an enquiry with RM, I've tried ringing RM and I get put into a queue for an hour before the call just gets dropped (twice this happened). I've submitted a query on their form but haven't heard back (other than the automated "we got your request" mail).

Almost every post on here for the last 3 or 4 weeks is about delays. USPS, Royal Mail, An Post, Amazon, post from from Austria, from Germany. There is a severe lack of trucks and planes into Ireland, and a massive backlog on arrival at An Post. They are starting to clear the backlog now, but there is more coming in every day.

Sully

komodosp wrote: »

Anyone know what might be going on here?

I'm waiting on a package (deliver to Ireland) that was received by Royal Mail overnight on 10th/11th November and, according to their tracking site, been stuck in "LANGLEY HWDC" with a status "In Transit" ever since. ("your item is now leaving the UK...")

Now I am told by our local postman that there is a huge backlog, and I'm told the same when I ring An Post, although in the last few days they've been a bit more concerned sounding (still not able to do anything though)

The funny thing is, I've checked a few different tracking numbers on the RM website and any post I found that was sent (and received by them) after mine has been delivered! So it's kind of hard to believe it's simply because of a backlog.

But another item that was received on the same day as mine is also still "In Transit". Did the post to Ireland go missing that day or something?

An Post just advise me to contact the sender & Royal Mail. I've been onto the sender and they have opened an enquiry with RM, I've tried ringing RM and I get put into a queue for an hour before the call just gets dropped (twice this happened). I've submitted a query on their form but haven't heard back (other than the automated "we got your request" mail).

Same for me- Royal Mail said if An Post don't have it than its with customs.

Customs saying if its not scanned with An Post than its not with them.

An Post saying if they haven't it scanned than its not with them.

Madness

Gally79

BurgundyRose wrote: »

Oh god.

Does that also go for items sent internationally outside of the US. That is from Ireland to Australia

I have posted a package (from Cork) to Melbourne on the 12th November 2020, its still sitting in Dublin according to the tracking info.

Gally79

Sully wrote: »

Same for me- Royal Mail said if An Post don't have it than its with customs.

Customs saying if its not scanned with An Post than its not with them.

An Post saying if they haven't it scanned than its not with them.

Madness

sums it up really, it really defeats the purpose of offering a tracked service.

komodosp

whiterebel wrote: »

Almost every post on here for the last 3 or 4 weeks is about delays. USPS, Royal Mail, An Post, Amazon, post from from Austria, from Germany. There is a severe lack of trucks and planes into Ireland, and a massive backlog on arrival at An Post. They are starting to clear the backlog now, but there is more coming in every day.

Seems very strange though - if it's just a backlog then why are so many packages arriving without any delay? My wife received one today that was posted just a few days ago (also from UK) - through An Post.

[Deleted User]

Watch I ordered on amazon early November didn't arrive, amazon said I couof get a refund.
Got refund watch arrives a week later.
Ordered another watch 11 Nov, sent back to amazon by France chronopozt due to damage, as per amazon, amazon never notified me about this, checked the choropost tracking myself. Got refund.
Ring being sent from Australia latest and only tracking 14th November "processed by air carrier'', doubtful I'll get it this side of Xmas?

greenfields46!

komodosp wrote: »

Anyone know what might be going on here?

I'm waiting on a package (deliver to Ireland) that was received by Royal Mail overnight on 10th/11th November and, according to their tracking site, been stuck in "LANGLEY HWDC" with a status "In Transit" ever since. ("your item is now leaving the UK...")

Now I am told by our local postman that there is a huge backlog, and I'm told the same when I ring An Post, although in the last few days they've been a bit more concerned sounding (still not able to do anything though)

The funny thing is, I've checked a few different tracking numbers on the RM website and any post I found that was sent (and received by them) after mine has been delivered! So it's kind of hard to believe it's simply because of a backlog.

But another item that was received on the same day as mine is also still "In Transit". Did the post to Ireland go missing that day or something?

An Post just advise me to contact the sender & Royal Mail. I've been onto the sender and they have opened an enquiry with RM, I've tried ringing RM and I get put into a queue for an hour before the call just gets dropped (twice this happened). I've submitted a query on their form but haven't heard back (other than the automated "we got your request" mail).

u are not alone, i have seen so many threads & on an posts twitter feed from people waiting from post dispatched from langley heathrow on 10th, mine included! thats what i was starting to think did the plane get lost!! i actually got for the 1st time today from on post webchat an agent who was excellent, she said that due to the lack of flights the post has not come into ireland yet, she said shed be hopeful to see it come in this weekend & hopefully delivered early next week, so they deffo know something about this period of time, that gave me some hope!! keep an eye on tracking, will u update please if u get any feedback or it ur item shows up in an posts scanning? im starting to pull my hair out with frustration!!!! thanks

BurgundyRose

Gally79 wrote: »

I have posted a package (from Cork) to Melbourne on the 12th November 2020, its still sitting in Dublin according to the tracking info.

That's though. The 12th was 2 weeks ago. I hope it gets there on time. Will you keep me updated with the progress and let me know when it moves.

I was already with the parcel and I was going in for the final step this morning and order a pick up with ups and I was going to go with express shipping with ups. The parents balked at the idea at the last minute and took the parcel to the post office because they are used to that and sent it by registered post to Australia. I'm kicking myself now. They knew I wanted to send by courier in the hope of speeding up the parcel but they were so used to sending by post. Looks like this year's Christmas parcel probably won't get there on time. I knew of delays 2 weeks ago and I mentioned it to the parents 2 weeks ago and it took them a further 2 weeks just to label and box everything. I was anticipating delays because of the pandemic and we were sorted for Christmas gifts because we did early online shopping from early October. The parcel should have been gone 2 weeks ago but it didn't feel right for them the wrote their Christmas cards so early in November. Such nonsense that was. It's just disappointing.. Another late Christmas parcel for the second year in a row.

Fmlusps

Well a miracle happened and my post from the US arrived this afternoon! However I got a message that Fastway delivered a different package from the UK to my house when no such delivery happened so you win some you lose some.

manna452121

manna452121 wrote: »

Its not like that An Post did not see this coming,volumes are going up from the first lockdown,they are now using an overflow warehouse to hold items for days.

Finally got my parcel,!5 days from Dun Laoghaire.So much for next day delivery.

Car99

An Post are reliable in that you will eventually get your parcel and it wont be drop kicked over the wall. Once it gets out of the hub and makes it to the correct DSU you'll get it within a day .

Making it out of the Parcel Hub is the main hurdle.

manna452121

Car99 wrote: »

An Post are reliable in that you will eventually get your parcel and it wont be drop kicked over the wall. Once it gets out of the hub and makes it to the correct DSU you'll get it within a day .

Making it out of the Parcel Hub is the main hurdle.

My parcel was sitting for 12-13 days,because it was not priority, in an overflow warehouse being used by An Post.

micke_doepse

My parcel finally appeared on the AP tracking. Normally once it finds it's way to Parcel Hub in D12 it is delivered the next day. We'll see how long it takes this time.

[Deleted User]

I have never seen such delays, have been waiting ages for a parcel to arrive. Finally double checked with the person who was sending it that it had been sent and they actually sent it express (so should have been next working day guaranteed) so they have tracking and its just sitting in Naas DSU for the last 10 days. My amazon packages are arriving within a day or two from the UK but something from Kildare to Galway is not even on its way in a week and a half with express

The Continental Op

Deleted User wrote: »

I have never seen such delays, have been waiting ages for a parcel to arrive. Finally double checked with the person who was sending it that it had been sent and they actually sent it express (so should have been next working day guaranteed) so they have tracking and its just sitting in Naas DSU for the last 10 days. My amazon packages are arriving within a day or two from the UK but something from Kildare to Galway is not even on its way in a week and a half with express

I hope senders are claiming the postage costs back when An Post fail this badly.

LfcIreland

Fmlusps wrote: »

Well a miracle happened and my post from the US arrived this afternoon! However I got a message that Fastway delivered a different package from the UK to my house when no such delivery happened so you win some you lose some.

How long where you waiting?

greenfields46!

ok things are getting weird now, on monday i ordered a small parcel from uk, not expensive so took the chance, left uk with royal mail wed, an post received it yesterday and my postman has just dropped it in my letter box, so 2 days from uk to my doorstep!!’ yet im still waiting for the parcel that left on the 10th!!! have to saw im in shock dunno whats going on!!! is it pot luck??

ACitizenErased

I had a parcel from Amazon in the UK arrive before a parcel from Cork City. <1 day for Amazon - 3 days for Cork City to Cork City. Madness.