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Eir GoMo - €9.99/month SIM only (unlimited calls, texts and 80GB data, 10Gb EU Roam

damien

Eir are bringing out a new offering called GoMo at 1130am today. It's a new mobile virtual network. All you can eat data (really 80GB) for €9.99 a month for the first 100k customers. Calls, texts and all that jazz. 10GB EU roaming data too. You can use it as a hot spot. 30 day rolling contract too. Still waiting to check the very fine print.

https://gomo.ie/

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Gadgetman496

Carpentry wrote: »

Only found out now that Gomo has disabled calls through wifi, very handy if you need to call abroad, premium numbers or lo-call 1800. Thats a big dissapointment.

That was mentioned here at a very early stage, those following this thread would/should have been aware of it.

Cabaal

Twister2 wrote: »

mad jumping to eir

i wouldn't touch them to save a tenner

that's if u save it at all

I was with them for 2 years previously and had no issues.
Back in 2006 I was with Three and they were a nightmare to deal with, I've been with Three again on and off during the past 7 years with only one issue (I made the mistake of buying a phone from them that broke)

Swings and roundabouts, issues you have with a provider can depend on many factors.

Ten Pin

Got charged an additional 4.58 for calls to Irish landlines?

I thought all calls were gratis.

What type of number? 1850, 0818, 1890, 076 aren't included until 1st December.

Gonad

Hours trying to get someone on the chat . Is there any quicker way to contact this crowd ? Send them and email 2 days ago and no reply

Gadgetman496

I fully understand people who have experienced issues being very disappointed, especially those that have not actually messed something up themselves.

Some are over reacting too though?

Nobody died, you can cancel anytime with very little loss really.

Those that are all set & good to go (and there are plenty), go forth and enjoy.

Carpentry

Gadgetman496 wrote: »

That was mentioned here at a very early stage, those following this thread would/should have been aware of it.

Still disappointing though.

tuxy

Twister2 wrote: »

mad jumping to eir

i wouldn't touch them to save a tenner

that's if u save it at all

Yeah I'm going to wait, I'm expecting a complete **** show at some point since it's Eir but will also be happy if I'm wrong.

Gadgetman496

Carpentry wrote: »

Still disappointing though.

Oh! for sure it is, but hey!, it's €9.99 per month so we can't expect everything.

Carpentry

Ten Pin wrote: »

What type of number? 1850, 0818, 1890, 076 aren't included until 1st December.

where is this info coming from ?

Gadgetman496

Carpentry wrote: »

where is this info coming from ?

https://www.comreg.ie/ngnreview

Nollog

Got my first bill today, only ordered a sim on the 16th but they charged me from the first. Seems a bit shady, I expected a 4.50ish charge rather than the full 9.99 like 3 and other operators who do a set billing cycle used to do.

tuxy

/\/ollog wrote: »

Got my first bill today, only ordered a sim on the 16th but they charged me from the first. Seems a bit shady, I expected a 4.50ish charge rather than the full 9.99 like 3 and other operators who do a set billing cycle used to do.

Is there any info in the terms and conditions about this?

karthus

Stevek101 wrote: »

Sure I ordered on the 16th and nothing from them yet. It really is the best of luck if something goes wrong with them.

My order was from 16th Oct too. Got hold through webchat on 30/10 where they said they will escalate. Got the 2 sims today where it had a despatch date of 29/10. Anyways, numbers doesn't show up in my account and as such I don't know which sim is for which number, also "Move my number" wont work saying "account not activated yet". I wasn't billed for November yet (I think). Somebody mentioned Anpost not scanning the envelope could be the reason for not showing up under accounts!! waiting on webchat again to find what what's really happening. Atleast current service with VM is still up

DesperateDan

Gadgetman496 wrote: »

I fully understand people who have experienced issues being very disappointed, especially those that have not actually messed something up themselves.

Some are over reacting too though?

Nobody died, you can cancel anytime with very little loss really.

My missus is in a situation where afaik we did everything right. Eir customer trying to port over, original sim / number now dead. Eir number appears in gomo account and looks like the process has finished, but the number has not actually moved. So now since yesterday morning she has no phone number except the new one gomo gave her. No response on email, no response on chat. Tried for hours and hours. Looks like we would be incredibly lucky to have it sorted by Monday.

For someone that needs their phone every day this is a pretty big deal, and / trying to move back to Eir sounds like it would just delay getting the number back even more. I understand what "no frills" actually means in a phone company now - it means no support whatsoever for days on end.

tuxy

DesperateDan wrote: »

My missus is in a situation where afaik we did everything right. Eir customer trying to port over, original sim / number now dead. Eir number appears in gomo account and looks like the process has finished, but the number has not actually moved. So now since yesterday morning she has no phone number except the new one gomo gave her. No response on email, no response on chat. Tried for hours and hours. Looks like we would be incredibly lucky to have it sorted by Monday.

For someone that needs their phone every day this is a pretty big deal, and / trying to move back to Eir sounds like it would just delay getting the number back even more. I understand what "no frills" actually means in a phone company now - it means no support whatsoever for days on end.

Are you sure she can get her number back?
I've heard of people losing their number for good because of mix ups but perhaps that was in a totally different situation.

Gadgetman496

DesperateDan wrote: »

My missus is in a situation where afaik we did everything right. Eir customer trying to port over, original sim / number now dead. Eir number appears in gomo account and looks like the process has finished, but the number has not actually moved. So now since yesterday morning she has no phone number except the new one gomo gave her. No response on email, no response on chat. Tried for hours and hours. Looks like we would be incredibly lucky to have it sorted by Monday.

For someone that needs their phone every day this is a pretty big deal, and / trying to move back to Eir sounds like it would just delay getting the number back even more. I understand what "no frills" actually means in a phone company now - it means no support whatsoever for days on end.

There's no doubt situations like that are beyond frustration & I feel for you guy's.

We all understood it was only going to be an on-line model & you are now experiencing the downside to that.

If you can manage to do the pain until it's sorted, it's highly likely you will never need to contact them again for the life of your contract? Even if you did at some point, it might be a better experience once this signup in the masses frenzy is over?

Either way, I hope you get it sorted.

Twister2

Carpentry wrote: »

where is this info coming from ?

comreg i got a text from VF to say the same

Twister2

off topic

i know you can get a premium text barring applied

can anyone just shove your number into a banner ad and you start receiving premium texts without asking

seems like that happened to me?

TheDriver

/\/ollog wrote: »

Got my first bill today, only ordered a sim on the 16th but they charged me from the first. Seems a bit shady, I expected a 4.50ish charge rather than the full 9.99 like 3 and other operators who do a set billing cycle used to do.

You didn't get charged for Oct, it's included (for free) in the 9.99 standard activation fee you paid at signup.
The bill should be for Nov with any charges extra made during Oct.

madmoe

lawred2 wrote: »

I've never once got a premium SMS text in over 20 years.

They don't happen without you having subscribed for something.

Likewise!

robertdempsey

Signed up myself, just waiting on the sim to arrive.
Like others I intend to use 2 Sims (dual SIM phone) before porting the number over.

Did a Google search on "phone bill capping" and read that the UK have some policy that enables customers to opt into a cap limit.

Anyone know if similar Policies are in place her in the ROI?

Hardtochoose

Gonad wrote: »

Hours trying to get someone on the chat . Is there any quicker way to contact this crowd ? Send them and email 2 days ago and no reply

Have been trying all day on chat, no one working it seems.

Ten Pin

off topic

I know you can get a premium text barring applied

can anyone just shove your number into a banner ad and you start receiving premium texts without asking

seems like that happened to me?

2 possibilities...

1. The network "leaks" your number in the http header.

2. They are just sending out blanket texts to every 7 digit number they like.

In any case AFAIK the recipient is supposed to send a confirmation text and that's the problem, what sane person would confirm they want to be scammed.

Those companies are pretending to get confirmation and Comreg are just allowing it to continue.

There are numerous stories throughout boards one of which was that the sender claimed that someone with a dumb phone had visited a webpage and opted in so it's obvious they (text sender) made it up.

Tip for anyone interested...for any 2FA SMS, use a PAYG SIM in a spare phone with zero credit so there's no credit to take.

Aquos76

seligehgit wrote: »

Got charged an additional 4.58 for calls to Irish landlines?

I thought all calls were gratis.

So, were the calls to normal landline numbers or non geographic numbers such as 1890 and 1850's?

madmoe

morgana wrote: »

I'm not even going for a port at this moment, I want to see coverage/speeds first.

Exactly the same here! Had scheduled to port on November 10th but as soon as I saw all the porting issues on here I got it cancelled!

Oige1981

I got my first bill also and it’s €20.06 wondered what the 0.06c is and it’s for international text - I know I didn’t text any international but what it is is the sms that is sent when you load up your iPhone it asks this will charge a carrier fee to enable iMessage. I have two numbers - the itemised bill is brilliant shows everything. Over all I am very happy!

Skippy along

Popped in my Sim this morning logged in to my account and tried to move my number but getting " this action is unavailable until your service is activated " am i doing it wrong?

tuxy

Why do apple not like to acknowledge that they have Irish customers, isn't their European headquarters in Cork?

Aquos76

Oige1981 wrote: »

I got my first bill also and it’s €20.06 wondered what the 0.06c is and it’s for international text - I know I didn’t text any international but what it is is the sms that is sent when you load up your iPhone it asks this will charge a carrier fee to enable iMessage. I have two numbers - the itemised bill is brilliant shows everything. Over all I am very happy!

I actually stayed away from having two sims on the one account, going forward, it can be a pain in the arse when trying to port with a multi line account, especially if you want to keep one number with GoMo or whoever you happen to have a multi line account with

Oige1981

Aquos76 wrote: »

I actually stayed away from having two sims on the one account, going forward, it can be a pain in the arse when trying to port with a multi line account, especially if you want to keep one number with GoMo or whoever you happen to have a multi line account with

I ordered two GoMo sims - swapped over both original numbers to GoMo no issues - then itemised bill has one heading with my first number and all calls and then the second number with all calls listed. When porting I selected “Pre Pay Registered” and moved both numbers - for the price €9.99 amazing value ain’t it.