BT Broadband webspace

Sparky

I was recently on to a BT rep about the free 100mb webspace and to register me for it as it says on the website to ring tech. so then the rep gives me a web address that only works for the dial-up service, so i ring up again and inform the reps again and they say mine is the first problem reported, now ive seen on the other BT thread that other people have this same issue aswell, so i told the woman that im not the only one who has this fault, so she then asks for my name and telephone number, and then tells me that i was originally an eircom customer and that the webspace is'nt available to eircom customers, so i got annoyed and said im now a bt customer and a bt BB customer according to your official letters, so i then asked for the girls full name so i could send in a complaint and she then put me on hold, so persistant that i am i put the phone on speaker phone and sat down and waited and waited, around 25mins and then hung up, so im sending a complaint to BT about this issue, but i wanna know if any BT BB customers who tried to register BB webspace succesfully got it, and if they did how did they.


Thanks

beller b

The best way to get anywhere with BT is to email Bill Murphy direct.. I had a prob recently accessing a particular site. Tech support told me to reinstall my fire wall!!!!!!!!! emailed bill & problem sorted within the hour.....