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How to disable Eircom Phonewatch alarm?

Lon Dubh

Hi, I have an Eircom Phonewatch wireless alarm. It is almost 5 years old. It looks like the one with a picture of it in this thread http://www.boards.ie/vbulletin/showthread.php?p=70995004

Unfortunately recently it has been going off, even when I have not switched the alarm on. It says sensors have been tampered with though they have not. I don't know if it is because the batteries in the sensors might be low (they have never been replaced). To be honest at this point I don't even care what is wrong, but would like to stop the false alarms. The only way I can think to do this is to disconnect the system alltogether, though if anyone has any other ideas that would be great to hear.

I am not paying for the monitored system anymore. I would rather not have to pay an engineer to come out to fix the problem (never mind that I am not sure how I would go about that if I don't currently have a service provider).

Does anyone know how a non-technically minded person like me could disconnet the system? (Please only answer if you definitely know how to do it as I am petrified of the thing deciding to go off all night if I tamper with it ).

At the moment I have the panel open and though it keeps beeping at me and telling me to pick an option it is at least not setting the alarm off every few minutes as it was earlier tonight. I don't know though if I keep the panel open if it will eventually set the alarm off.

I am not very technical I am afraid so I may not be able to do the job, but if it looks easy enough I might give it a go. I am reading through threads in the hopes that someone else might have had the same problem with an answer given to it.

Any answers much appreaciated.

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KoolKid

I am sorry but we are prevented from giving out any engineer codes here now.

ccb

I have an 11year old eircom alarm which I wish to disable. I have managed to open the alarm and take out the main battery but my alarm is still active, beeping EVERY 4 hours - saying 'system low batter' when i press the status button. I no longer use the alarm and as you can imagine it is driving us all mad beeping every 4 hours. I can't really afford to have an electrician come out and would prefer to do it myself if possible. Any suggestions?

KoolKid

If the battery is removed them also remove the mains power fuse.

ccb

KoolKid wrote: »

If the battery is removed them also remove the mains power fuse.

Thanks KookKid - this might sound like a silly question but how do I & Were do I find the mains power fuse?

KoolKid

There may be a fused spur outside the panel. A white box the size of a socket.
If not its beside the mains connection where you opened the lid to remove the battery.

ccb

Thanks so much for your reply. Glad to report all is sorted and I now have a beep free house

lipi

I have the alarm beeping internally every couple of hours when the alarm is not activated. It says system low battery.

It was installed in 2007. It's a GE alarm, model 60-911-010-4-IE and it is not monitored. However we want to keep the alarm working.

Any suggestions how to resolve this? Phonewatch have advised an engineer call out is €200.

KoolKid

Change all the batteries yourself or get another company to do it.

lipi

Any guidance on where I'd find the batteries as I can't see a screw to open the box but the noise is clearly coming from it?

KoolKid

There is a battery in every detection device.

Machoop

Hi can someone help me out. Just recently bought a house with a phone watch alarm. It's no longer monitored. I don't put the alarm on at night and in the morning when I get up to go to work about 30 mins later it starts to beep and my wife has to go down and press buttons to stop it. It seems to go off cos I've opened the door? It's the same if we leave a window open it beeps for that. Is there a way to stop this?

KoolKid

If you are not using it at all power the system down completely. Remove the mains fuse from the spur beside the panel then open the panel and disconnect the back up battery.

Machoop

KoolKid wrote: »

If you are not using it at all power the system down completely. Remove the mains fuse from the spur beside the panel then open the panel and disconnect the back up battery.

We are still using the alarm when we are not there. We only moved in 2 nights ago and I haven't put it on at night but I do plan to put it on at night.

KoolKid

What fault is the panel showing.

Machoop

KoolKid wrote: »

What fault is the panel showing.

It's showing a comm fail 1,2 and then GSM network not registered as far as I can remember

KoolKid

If you are not having it monitored you would need engineer access to remove the central station configurations & disable line monitor.
What system is it?

altor

Machoop wrote: »

Hi can someone help me out. Just recently bought a house with a phone watch alarm. It's no longer monitored. I don't put the alarm on at night and in the morning when I get up to go to work about 30 mins later it starts to beep and my wife has to go down and press buttons to stop it. It seems to go off cos I've opened the door? It's the same if we leave a window open it beeps for that. Is there a way to stop this?

Sounds like a chime is enabled on the system.

gamboyz

hi,

I have phonewatch system in the house. about 4years old. comes with 4 camera, smoke detector and door sensor.

anyone knows or have manual to configure this for self monitoring?

HONEYWELL
panel: HMI8NO-SEC8EG
keypad: LKP-S8M-PWA

thanks in advance

altor

gamboyz wrote: »

hi,

I have phonewatch system in the house. about 4years old. comes with 4 camera, smoke detector and door sensor.

anyone knows or have manual to configure this for self monitoring?

HONEYWELL
panel: HMI8NO-SEC8EG
keypad: LKP-S8M-PWA

thanks in advance

Its configured for P.W. so cant be done for self monitoring.
Even replacing the panel it wont see the P.W. sensors.

[Deleted User]

Have cancelled the monitoring on a phonewatch alarm - I want to disconnect the main box (plugged in upstairs). If I do so, will the alarm activate after the backup battery dies?

altor

Dónal wrote: »

Have cancelled the monitoring on a phonewatch alarm - I want to disconnect the main box (plugged in upstairs). If I do so, will the alarm activate after the backup battery dies?

If you plug it out then open and disconnect the battery.
External bell is usually a dummy so should not sound once above is done.

kub

D wrote: »

Have cancelled the monitoring on a phonewatch alarm - I want to disconnect the main box (plugged in upstairs). If I do so, will the alarm activate after the backup battery dies?

How old is this system?

Just asking because if it is the latest stuff they have been installing over the last few years, they may own the equipment.

sinkadinka

We have an old monitored system, its the old wired version but due to getting a new puppy I want to be able to disarm the motion sensors. Ideally I’d like to be able to set the alarm to the setting we use at night which doesn’t arm the motion sensors but Phonew*atch are saying this isn’t possible and that we need to upgrade to a wireless system. Any ideas ?

Cerco

sinkadinka wrote: »

We have an old monitored system, its the old wired version but due to getting a new puppy I want to be able to disarm the motion sensors. Ideally I’d like to be able to set the alarm to the setting we use at night which doesn’t arm the motion sensors but Phonew*atch are saying this isn’t possible and that we need to upgrade to a wireless system. Any ideas ?

There is no technical reason why this cannot be done. Their refusal is probably due to business strategy, perhaps to upgrade older systems when changes are requested. There are some other threads here on the forum which may be of interest to you.

Turas

Hi,
There is an old phonewatch alarm in house and I found the fuse, but was wondering if there is a backup battery that needs to be disconnected also.

[Deleted User]

Turas wrote: »

Hi,
There is an old phonewatch alarm in house and I found the fuse, but was wondering if there is a backup battery that needs to be disconnected also.

In the panel and in the bell box,There was also one for the dialer in a separate enclosure.
at least thats the way it was with mine.

cmssjone

Sorry to hijack this thread but I have an old simon xt eircom alarm console that is still powered up from when I bought the house over 5 years ago. I have never used it and am now looking to remove the console (and other bits) as I am self installing a ring system. I'm assuming, after reading other posts, that I just can't rip it from the wall.

When I press the info button I get a couple of "failure open" alerts and also a "system communication failure". I don't really want to set off the alarm (if there is one, there is a box on the wall) and was hoping someone would be able to offer some guidance on how to totally disable it.

Thanks in advance for any help...

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