Boards.ie

Fighting Irish · 20-07-2008, 03:15

don't they usally call out passenger names that haven't boarded yet

Hitchhiker's Guide to... · 20-07-2008, 10:54

i think ryanair should compensate him, but ryanair should be compensated by DAA.

must have been so annoying though

TheDriver · 20-07-2008, 11:33

Quote:

Originally Posted by jhegarty

And why only person was left behind ?

+1, how come everyone else got on the plane?

Theres some very big airports worldwide that don't announce anything and its up to you to ensure you get on your flight.

MOH · 21-07-2008, 13:04

Quote:

Originally Posted by Fighting Irish

don't they usally call out passenger names that haven't boarded yet

Think that's only if they've luggage checked in, as if they don't board they have to take the bags off.

chuckles30 · 22-07-2008, 14:26

Well if he was at the boarding gate and missed the departure call, I say, it's his own fault. They always do the boarding calls right at the gates & they always mention the flight number and destination. They normally do an assembley call first (for flight xxx to xxxxx), then the priority boarders are called, then the regular boarders and finally they do the callouts for the 'last remaining passengers for xxxxx'. I think they only call the names if there's luggage checked in. Given that only one passenger missed the flight, I don't think he can complain about Ryanair or DAA tbh - it looks like the other 100-ish passengers figured it out no problem.

penexpers · 22-07-2008, 18:45

He wasn't listening to his mp3 player by any chance?

jetski · 25-07-2008, 11:05

I booked flights last night and never recieved an email with my details..

Ive been onto the website www.ryanair.com and need the conformation number (which i dont have) to retrieve my details...

Ive tried ringing their complaints department 8121230 (Number doesnt even work)

Ive tried rining their customer service department 1570224499 (Number doesnt work either)

and ive also rang the reservation number 0818303030 and thats 100% automated and isnt 1 bit helpfull

Micheal o leary is some chancer, how can i resolve this issue?

dobsdave · 25-07-2008, 11:09

Quote:

Originally Posted by jetski

I booked flights last night and never recieved an email with my details..

Ive been onto the website www.ryanair.com and need the conformation number (which i dont have) to retrieve my details...

Ive tried ringing their complaints department 8121230 (Number doesnt even work)

Ive tried rining their customer service department (Number doesnt work either)

and ive also rang the reservation number and thats 100% automated and isnt 1 bit helpfull

Micheal o leary is some chancer, how can i resolve this issue?

Were you actually charged for the flight?

Mr. Presentable · 25-07-2008, 11:09

Happened to me before. You need to write down your ref number - you get advised to do this when you book! Anyhoo, if you contact your credit card company they can give you the ref number as it makes up part of the transaction reference.

jetski · 25-07-2008, 11:12

Just got off the phone to My credit card company, the girl on the phone said she has had quite a few calls saying ryanair werent sending out emails.

so what do ryanair.com do?.............. Turn off their phones!

LolaDub · 25-07-2008, 11:58

I needed to book a same day flight with them once and rang that reservations no, got nowhere, ended up finding some ryanair sucks website which had all their info. On one of those i got through after 35 mins to find out the flights were 160 more than aer lingus. Its crazy how difficult they make it to talk to someone!

lynchie · 25-07-2008, 12:12

lol.. people dont read the instructions on the final page.. It tells you to either print it off or make note of the reference number!!!

Get back onto your cc provider and ask them for the reference on the CC transaction. It contains your ref number in it.

brick tamland · 25-07-2008, 12:28

1st off, check your spam/filter or whatever you may have it may be in there

i had a similar problem a few weeks back after i deleted a ryanair email like an idiot. couldnt get thru on any helpline. i googled "lost Ryanair email" and i found a direct number on some forum or other that put me through to some helpful lad in Ryanair. Cant find the number now sorry. but there was more than 1 number mentioned on various sites.

he did advise me though you dont need this ref number to board the flight, just valid ID. You will need the reference however if you need to change any details or flights on-line

jetski · 25-07-2008, 12:46

ive flown with ryanair before and allways got email cofirmation of details..... so didnt bother writing it down! and i did contact the cc company and ask for the reference number they had and the transaction is still pending so they dont have any details

P.s the first thing i did was check the spam filter

**Cabaal** · 25-07-2008, 12:55

Its also good practice to not close that confirmation page on ANY order until you receive the e-mail...which is normally about a min or so.

25-07-2008, 11:05	#37
jetski Registered User Join Date: Mar 2008 Location: Boards.ie Posts: 756 Adverts \| Friends	Ryanair un-contactable I booked flights last night and never recieved an email with my details.. Ive been onto the website www.ryanair.com and need the conformation number (which i dont have) to retrieve my details... Ive tried ringing their complaints department 8121230 (Number doesnt even work) Ive tried rining their customer service department 1570224499 (Number doesnt work either) and ive also rang the reservation number 0818303030 and thats 100% automated and isnt 1 bit helpfull Micheal o leary is some chancer, how can i resolve this issue? Last edited by jetski; 25-07-2008 at 11:10.

25-07-2008, 11:12	#40
jetski Registered User Join Date: Mar 2008 Location: Boards.ie Posts: 756 Adverts \| Friends	Just got off the phone to My credit card company, the girl on the phone said she has had quite a few calls saying ryanair werent sending out emails. so what do ryanair.com do?.............. Turn off their phones! Last edited by jetski; 25-07-2008 at 11:23.

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20-07-2008, 03:15	#31
Fighting Irish Registered User Join Date: Nov 2002 Location: Carlow Posts: 6,369 Adverts \| Friends	don't they usally call out passenger names that haven't boarded yet

20-07-2008, 10:54	#32
Hitchhiker's Guide to... Registered User Join Date: Feb 2005 Location: Rambling Posts: 4,819 Adverts \| Friends	i think ryanair should compensate him, but ryanair should be compensated by DAA. must have been so annoying though

22-07-2008, 14:26	#35
chuckles30 Registered User Join Date: Dec 2005 Posts: 600 Adverts \| Friends	Well if he was at the boarding gate and missed the departure call, I say, it's his own fault. They always do the boarding calls right at the gates & they always mention the flight number and destination. They normally do an assembley call first (for flight xxx to xxxxx), then the priority boarders are called, then the regular boarders and finally they do the callouts for the 'last remaining passengers for xxxxx'. I think they only call the names if there's luggage checked in. Given that only one passenger missed the flight, I don't think he can complain about Ryanair or DAA tbh - it looks like the other 100-ish passengers figured it out no problem.

22-07-2008, 18:45	#36
penexpers Closed Account Join Date: Sep 2004 Posts: 4,005 Adverts \| Friends	He wasn't listening to his mp3 player by any chance?

25-07-2008, 11:09	#39
Mr. Presentable Closed Account Join Date: Sep 2004 Posts: 9,312 Adverts \| Friends	Happened to me before. You need to write down your ref number - you get advised to do this when you book! Anyhoo, if you contact your credit card company they can give you the ref number as it makes up part of the transaction reference.

25-07-2008, 11:58	#41
LolaDub Registered User Join Date: May 2008 Posts: 2,472 Adverts \| Friends	I needed to book a same day flight with them once and rang that reservations no, got nowhere, ended up finding some ryanair sucks website which had all their info. On one of those i got through after 35 mins to find out the flights were 160 more than aer lingus. Its crazy how difficult they make it to talk to someone!

25-07-2008, 12:12	#42
lynchie Registered User Join Date: Nov 2001 Location: Kill, Kildare Posts: 1,765 Adverts \| Friends	lol.. people dont read the instructions on the final page.. It tells you to either print it off or make note of the reference number!!! Get back onto your cc provider and ask them for the reference on the CC transaction. It contains your ref number in it.

25-07-2008, 12:28	#43
brick tamland Registered User Join Date: Mar 2008 Posts: 653 Adverts \| Friends	1st off, check your spam/filter or whatever you may have it may be in there i had a similar problem a few weeks back after i deleted a ryanair email like an idiot. couldnt get thru on any helpline. i googled "lost Ryanair email" and i found a direct number on some forum or other that put me through to some helpful lad in Ryanair. Cant find the number now sorry. but there was more than 1 number mentioned on various sites. he did advise me though you dont need this ref number to board the flight, just valid ID. You will need the reference however if you need to change any details or flights on-line

25-07-2008, 12:46	#44
jetski Registered User Join Date: Mar 2008 Location: Boards.ie Posts: 756 Adverts \| Friends	ive flown with ryanair before and allways got email cofirmation of details..... so didnt bother writing it down! and i did contact the cc company and ask for the reference number they had and the transaction is still pending so they dont have any details P.s the first thing i did was check the spam filter

25-07-2008, 12:55	#45
Cabaal Moderator Join Date: Oct 2001 Location: Authoritarian Inc Posts: 18,012 Adverts \| Friends Mod: Broadband, VoIP, Waterford City, Windows	Its also good practice to not close that confirmation page on ANY order until you receive the e-mail...which is normally about a min or so.