Eircom Broadband being incredibly slow.. why?

stevenup7002 · 14-07-2008 9:49pm #1

Hey.
I have Eircom Broadband, and today, I went onto my Garry's Mod server to find that I was getting 400 ping! I would usually get less than 20 ping when I went on. I decided to reboot my computer to see if that would help. It didn't help. I am running a web server on my connection, and have been running one for well over 2 years now. I checked the ping on my server and it was 400ms on there as well. So I restarted my (netopia) router several times, I even changed my DNS servers to OpenDNS. No change in speed.

I am paying for 2048k DSL, and when I did a test on speedtest.net, I was not happy with the results.

I have no idea, why I am getting download speeds that are 7.5 times slower than what I am paying for. Does anyone know how I can fix this problem? Is anyone else having this problem? I'm in the South Tipperary area, Clonmel to be exact.

Thanks,
-Steve

Shamo · 14-07-2008 10:01pm

Same here in Wexford Town (Anne Street exchange). Approx 400ms pings to first route, really really slow at the moment.

Possibly some work being done in the exchanges?

Brimmy · 14-07-2008 10:02pm

Probably down to the phone point where it's connected or at least of the following splitter/sky digital/internal phone system/monitored alarm.

Connect it directly to your main telephone point and try again, failing that ring tech support.

Brimmy · 14-07-2008 10:03pm

Shamo wrote: »

Possibly some work being done in the exchanges?

There was an outage earlier on today around Wexford at 6 I think.

lmimmfn · 14-07-2008 10:04pm

isint there some bot lately thats killing internet speeds by redirecting DNS entries? even though i have crap upload speeds always im getting crap fluctuating download speeds for the past month

stevenup7002 · 14-07-2008 10:11pm

Imimmfn, I thought it might have been something to do with the DNS servers, but I switched mine to OpenDNS, and I'm still having problems =/

donmeister · 14-07-2008 10:13pm

whisht · 14-07-2008 10:15pm

Terrible in Mullingar also.
Has been getting worse for last few weeks
I have a 3Meg connection and I always got about 2600kb/s religiously when running tests. Recently its running at about 1200. Today I was down to about 700 during the day.
Was in with a guy earlier who has 4 meg line and he was complaining. We ran speedtest and he was getting 750 down and 120 up, should be about 3500 down and 320 up!!

Hmm.... Looking at the above, the Dublin figure is showing much higher every time I try the test
Would that point to DNS issues?

stevenup7002 · 14-07-2008 10:22pm

Whoa, I tried the Dublin Speedtest server and things were a little different

But look at that ping O_O

whisht · 14-07-2008 10:24pm

I see OpenDNS site is down for a few mins although they say DNS is unaffected but wow thats some ping you have there!

"We're currently upgrading our Web site. It was about 10x easier to take the entire site down for a few minutes and make the change than plan a complicated, error-prone transition. DNS is up and running 100% and is unaffected by this upgrade."

Shamo · 14-07-2008 10:30pm

Well i'm pinging boards.ie by ip address here and it's giving me the same 400ms respones so can't be dns for me at least.

mickzer · 14-07-2008 10:34pm

Here's mine:

Notice the ping....and upload

More normal!!!!!:

EDIT: Ping to boards.ie:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\User>ping www.boards.ie

Pinging www.boards.ie [89.234.66.107] with 32 bytes of data:

Reply from 89.234.66.107: bytes=32 time=483ms TTL=61
Reply from 89.234.66.107: bytes=32 time=475ms TTL=61
Reply from 89.234.66.107: bytes=32 time=423ms TTL=61
Reply from 89.234.66.107: bytes=32 time=426ms TTL=61

Ping statistics for 89.234.66.107:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 423ms, Maximum = 483ms, Average = 451ms

C:\Documents and Settings\User>

mickzer.

Stephen · 14-07-2008 10:38pm

I'm getting 400+ ms to everywhere this evening. UTV in Kilkenny. Like the rest of you, its right at the first hop outside my router.

Very frustrating.

The common factor here seems to be people in the south east. Anyone from outside the south east getting this problem tonight?

gcgirl · 14-07-2008 10:45pm

I thought i was the only one but my bogband has been crap tonight!! Fecking Eircom are getting enough off me!! I'm in Wicklow Town!!

conzy · 14-07-2008 10:50pm

Shamo wrote: »

Same here in Wexford Town (Anne Street exchange). Approx 400ms pings to first route, really really slow at the moment.

Possibly some work being done in the exchanges?

Same here, thought it was just me, 400ms ping to irish servers

whisht · 14-07-2008 10:55pm

Stephen wrote: »

The common factor here seems to be people in the south east. Anyone from outside the south east getting this problem tonight?

Mullingar here

lmimmfn · 14-07-2008 10:58pm

whisht wrote: »

Terrible in Mullingar also.
Has been getting worse for last few weeks
I have a 3Meg connection and I always got about 2600kb/s religiously when running tests. Recently its running at about 1200. Today I was down to about 700 during the day.
Was in with a guy earlier who has 4 meg line and he was complaining. We ran speedtest and he was getting 750 down and 120 up, should be about 3500 down and 320 up!!

Hmm.... Looking at the above, the Dublin figure is showing much higher every time I try the test
Would that point to DNS issues?

Im in mullingar( UTV 3Mb ) also and pinging boards.ie im getting:
Reply from 89.234.66.107: bytes=32 time=112ms TTL=58
Reply from 89.234.66.107: bytes=32 time=117ms TTL=58
Request timed out.
Reply from 89.234.66.107: bytes=32 time=117ms TTL=58

Pinging www.boards.ie [89.234.66.107] with 32 bytes of data:

Request timed out.
Reply from 89.234.66.107: bytes=32 time=109ms TTL=58
Reply from 89.234.66.107: bytes=32 time=117ms TTL=58
Reply from 89.234.66.107: bytes=32 time=108ms TTL=58

but mines generally crap anyway lol

Stephen · 14-07-2008 10:59pm

There's that theory gone then. Back to blaming eircom and eircom only

Deicida · 14-07-2008 11:00pm

I'm from Tipp have a 3Mb connection from UTV. I have the same problem, getting ~70KB/s when it's usually 330. Has anyone contacted Eircom or UTV about this?

lmimmfn · 14-07-2008 11:07pm

Deicida wrote: »

I'm from Tipp have a 3Mb connection from UTV. I have the same problem, getting ~70KB/s when it's usually 330. Has anyone contacted Eircom or UTV about this?

a mate of mine contacted utv and they said it was the bot DNS redirection issue i mentioned earlier that has been an issue of the past 6 weeks but they had hoped was fixed, other than that i know nothing about it, so take it with a pinch of salt i guess

bush · 14-07-2008 11:16pm

Im getting a ping of 844 on utv in wexford. Im cracking

stevenup7002 · 14-07-2008 11:23pm

It's definitely not a problem with DNS. I changed my servers to OpenDNS and I'm still getting horrible speeds.

lmimmfn · 14-07-2008 11:26pm

stevenup7002 wrote: »

It's definitely not a problem with DNS. I changed my servers to OpenDNS and I'm still getting horrible speeds.

i dunno but doesnt it have to get routed to OpenDNS first to obtain the ip address?

its time to put my tinfoil hat back on lol

kmurph · 14-07-2008 11:27pm

On BT 3mb in Wexford town and feeling sluggish all evening when browsing. Although I'm able to get my usual 300kb+ when downloading from Easynews's web front end using Free Download Manager.

Shamo · 14-07-2008 11:33pm

Downloads aren't stable for me on my usual newsgroup connection. Normally it's maxed straight away but hovering around 150-200KB/s (3Mb IBB DSL).

May wait and see what the story is tomorrow, i'd say they'll be getting a lot of pissed off calls!

bush · 14-07-2008 11:36pm

Im getting 60kbs off newsgroups, usually get my full 205.

ParalysedBeaver · 15-07-2008 12:02am

Thought it was just me having the problem. Glad to see I'm not the only one. Dying to go play some CSS, but all my pings to the servers are 400+ms

MayoForSam · 15-07-2008 12:08am

Crap connection here in Galway today too (Tuam and at work in Spiddal earlier) - must be a fairly major issue if it's countrywide?

stevenup7002 · 15-07-2008 12:27am

My ping actually seems to be going down now. It's at about 200ms.

bigpaddy2004 · 15-07-2008 12:51am

It must be only Eircom, I have a Magnet FTTO connection and im using the opendns servers and im able to ping www.rte.ie at around 3ms!

ParalysedBeaver · 15-07-2008 12:56am

Mine is back working properly now.

lmimmfn · 15-07-2008 9:12am

ParalysedBeaver wrote: »

Mine is back working properly now.

mine was fine again at around 2:30 am last night/morning

kleefarr · 15-07-2008 9:18am

Horendous speed issues last night from around 6pm. Was gettin speeds of 300-400kb/s and pings around 800ms with 92% Capacity. :eek: BT Kilkenny.

Things seem more normal now, although not exactly as good as they were.

Bohrio · 15-07-2008 9:57am

conzymaher wrote: »

Same here, thought it was just me, 400ms ping to irish servers

Hi everyone

I have been "told" and I think you should know that Eircom have been having issues with the Merview-Mervue (MVW) and Waterford (WTD) BRASs for the last 4 weeks.

This is a major outage as Merview deals with most of the west cost of Ireland from Limerick to Sligo and through Waterford they interconnect most of the south.

Last week, to help congestion, they replaced 2.5 gb fiber link in Merview-Mervue but it only helped partially.

Works are supposed to be carried out on Thursday. This will affect random customers not all bitstream customers.

kaizersoze · 15-07-2008 1:08pm

BT woeful for me aswell. Speeds are up and down but useable, pings are in the 100s, 100% packet loss on all pings and all tracerts time out.

But I can still surf and download.:eek:

Bohrio · 15-07-2008 1:34pm

kaizersoze wrote: »

BT woeful for me aswell. Speeds are up and down but useable, pings are in the 100s, 100% packet loss on all pings and all tracerts time out.
But I can still surf and download.:eek:

I am afraid that this will affect all Eircom bitstream customer's as well as resellers....

Shamo · 15-07-2008 1:40pm

Pings weren't too bad this morning but it seems with increased traffic they've gone back up to around 250ms with timeouts inbetween.

stevenup7002 · 15-07-2008 2:33pm

Yeah, the pings went down to about 180ms last night, but this morning, they're at 250ms. Not as bad as they were yesterday, but still poor. I think as the day progresses, the ping will get worse.

bush · 15-07-2008 2:43pm

Aye, mine was good this morning. Fairly bad now though.

RoyalMarine · 15-07-2008 3:11pm

cant do anything apart from surf which takes a dreadful long time.

BadCharlie · 15-07-2008 3:45pm

Same problem here in waterford. I gave them a call last night and played their recorded message. They said as of 6:30 last night both in waterford and galway their was some DNS issue ?? not sure what that ment. But said it will cause internet problems. My ping was 440ms to boards and eircom when i pinged their sites. And trying to play games online well i could not

.

Have had bad pings the past 4 or 5months to be honest. But yesterday just took the piss.

Calebmcd · 15-07-2008 4:08pm

Dam, i thought this had been sorted! :mad:

Just did a reboot on my modem, speeds ae back. But ping is still double, what is normal.

When i ping 194.125.2.240(BT) i get

C:\Windows\system32>ping 194.125.2.240

Pinging 194.125.2.240 with 32 bytes of data:
Reply from 194.125.2.240: bytes=32 time=31ms TTL=60
Reply from 194.125.2.240: bytes=32 time=32ms TTL=60
Reply from 194.125.2.240: bytes=32 time=31ms TTL=60
Reply from 194.125.2.240: bytes=32 time=31ms TTL=60

Ping statistics for 194.125.2.240:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 32ms, Average = 31ms

mickzer · 15-07-2008 4:16pm

Ping getting worse:

mickzer.

wildwest · 15-07-2008 4:28pm

IIB DSL 2MB My normal speed is around 1400 or 1500

spixel · 15-07-2008 4:29pm

300 - 400 ping everywhere since yesterday afternoon , on gaelic telecom ( imagine ) in waterford

speeds are only a bit slower than usually but pings are usually 50max stable all day.

bush · 15-07-2008 5:40pm

Is there any word when this is going to be sorted?

azzeretti · 15-07-2008 6:50pm

I think everyone should log a call with them, I just did and they aren't aware on any problem. I spent 45 mins talking to some agent who wouldn't listen to me

Me: The problem seems to be my second HOP, I have low latency to my WAN interfaces gateway
Her: Your gateway is 192.168.1.254
Me: No, not my LAN gateway, my WAN gateway
Her: Your what?
Me: Ping my WAN interface gateway, see what you get
Her: I am getting some timeouts and the ping time is high
Me: When I ping it its fine, its the HOP after that thats the problem
Her: Can you reset your router?
Me: Your not listening
Her: Have you got an extension lead?
Me: *&^%

If everyone logs this they'll soon know about it!

stevenup7002 · 15-07-2008 6:56pm

Her: Have you got an extension lead?
Me: *&^%

lol? :pac:

Shamo · 15-07-2008 7:04pm

Rang IBB DSL support earlier (didn't have much hope for a good response) and asked them did they get any info off eircom regarding problems in the south east.

This guy says 'Em our emails were having problems today so I haven't received any today from outside the company'. Didn't have a clue about any issues either. Useless!

Stephen · 15-07-2008 7:14pm

Still crap performance here in Kilkenny. 400+ ms to Irish and UK servers.

kleefarr · 15-07-2008 7:16pm

Stephen wrote: »

Still crap performance here in Kilkenny. 400+ ms to Irish and UK servers.

Yep. Looks like it'll be the same as last night. They could wait until more people were in bed. :rolleyes:

Was fine during the day.

Eircom Broadband being incredibly slow.. why?

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