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Taxi rank rules

2

Comments

  • #52
    54and56
    Registered Users, Registered Users 2 Posts: 7,703 ✭✭✭54and56


    Losty Dublin wrote: »
    This is the most recent item of law applicable. The first one refers to intending passengers.

    http://www.irishstatutebook.ie/2013/en/act/pub/0037/sec0029.html#sec29

    While there have been successive taxi acts, the PSV badges which licence drivers to drive are still issued under a 1963 Statutory Instrument. Some of the powers of a driver, both for buses and taxis, are included in this.

    http://www.irishstatutebook.ie/1963/en/si/0191.html#zzsi191y1963a53

    Thanks very much Losty, that's exactly the legislation I was looking for.

    Section 29-(5) of the Taxi Regulation Act 2013 states that "Where a person refuses to leave a vehicle upon the request of its driver, the driver may request a member of the Garda Síochána to remove the person."

    So, regardless of the fact that a driver may be in breach of the NTA rules permitting a passenger to choose whatever taxi on a rank he/she prefers (for whatever reason without having to justify same to Spook_ie) the driver is entitled to ask the passenger to leave the vehicle and the passenger must comply with that request.

    I now know the correct procedure if this happens to me again.

    1. Choose the car I prefer from the rank.
    2. If the taxi driver won't take me, insists I use the first taxi in the rank and asks me to leave his vehicle I take a photo of his licence and politely exit the vehicle.
    3. I flag down a taxi and upon completion of my journey I send a complaint to the NTA at http://www.transportforireland.ie/taxi/taxi-compliments-complaints/ with a copy of the drivers license info.

    Simples :P

    Thanks for the discussion guys, it's been illuminating.


  • #53
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    Je_suis_Jean wrote: »
    Thanks very much Losty, that's exactly the legislation I was looking for.

    Section 29-(5) of the Taxi Regulation Act 2013 states that "Where a person refuses to leave a vehicle upon the request of its driver, the driver may request a member of the Garda Síochána to remove the person."

    So, regardless of the fact that a driver may be in breach of the NTA rules permitting a passenger to choose whatever taxi on a rank he/she prefers (for whatever reason without having to justify same to Spook_ie) the driver is entitled to ask the passenger to leave the vehicle and the passenger must comply with that request.

    I now know the correct procedure if this happens to me again.

    1. Choose the car I prefer from the rank.
    2. If the taxi driver won't take me, insists I use the first taxi in the rank and asks me to leave his vehicle I take a photo of his licence and politely exit the vehicle.
    3. I flag down a taxi and upon completion of my journey I send a complaint to the NTA at http://www.transportforireland.ie/taxi/taxi-compliments-complaints/ with a copy of the drivers license info.

    Simples :P

    Thanks for the discussion guys, it's been illuminating.

    Just download the driver app and put his psv number into it and it will give you all the details you need.


  • #54
    54and56
    Registered Users, Registered Users 2 Posts: 7,703 ✭✭✭54and56


    jca wrote: »
    Just download the driver app and put his psv number into it and it will give you all the details you need.

    There's a driver app? What's it called?


  • #55
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    Je_suis_Jean wrote: »
    There's a driver app? What's it called?

    Driver check. You can enter the plate number on the windscreen (in the round disc) or the vehicle registration number or the drivers badge number the same number that's on the i.d. on the dash.


  • #56
    bobbyss
    Registered Users, Registered Users 2 Posts: 5,263 ✭✭✭bobbyss


    Je_suis_Jean wrote: »
    Thanks very much Losty, that's exactly the legislation I was looking for.

    Section 29-(5) of the Taxi Regulation Act 2013 states that "Where a person refuses to leave a vehicle upon the request of its driver, the driver may request a member of the Garda Síochána to remove the person."

    So, regardless of the fact that a driver may be in breach of the NTA rules permitting a passenger to choose whatever taxi on a rank he/she prefers (for whatever reason without having to justify same to Spook_ie) the driver is entitled to ask the passenger to leave the vehicle and the passenger must comply with that request.

    I now know the correct procedure if this happens to me again.

    1. Choose the car I prefer from the rank.
    2. If the taxi driver won't take me, insists I use the first taxi in the rank and asks me to leave his vehicle I take a photo of his licence and politely exit the vehicle.
    3. I flag down a taxi and upon completion of my journey I send a complaint to the NTA at http://www.transportforireland.ie/taxi/taxi-compliments-complaints/ with a copy of the drivers license info.

    Simples :P

    Thanks for the discussion guys, it's been illuminating.

    Enjoyable discussion. If the taxi drivers in the rank are in accord with the no skipping policy then they do not give anyone consent to enter their cabs except for taxi number 1, so by entering has a fare already broken the law according to Section 29 1 a.

    Has anybody made a complaint along these lines and what has actually happened as a result?


  • #57
    VEN
    Registered Users Posts: 648 ✭✭✭VEN


    the groutch wrote: »
    I'm guessing it's the O'Connell Street rank?
    How they still get away with their quasi-bullying is beyond me.

    • Customers have the right to choose which taxi they hire – they do not necessarily have to hire the first taxi in the queue.

    thats from the NTA site indeed. yep, had that experience last week at o'connell bridge, so its still going on and the 2nd taxi had the nerve to tell me "nope sorry, can't that rule has changed"!!!!

    the first one, its driver was sitting outside his taxi. asked him to take me to destination which wasn't far and he just laughed in my face really rudely like as if there was something wrong with me or cos the fare wasn't long enough. the 2nd taxi did take me only after an old lady took the first one, but as it turned out they told me that the first guy was an 'ignorant p****" and is known. so the truth came out, he was afraid to pull out in front of him. didn't take either plate numbers but ill make a complaint if i see him again and i will intentionally do it to catch him.

    joke of a spot.


  • #58
    Bray Head
    Registered Users, Registered Users 2 Posts: 896 ✭✭✭Bray Head


    I had a minor enough customer service incident recently involving a taxi (failure to provide a printed receipt).

    I submitted an online complaint with driver's name, very clear details of the event, scan of the written receipt, etc.

    I got feedback by email from the NTA within days explaining that the driver had been issued a fixed penalty notice. I was very impressed by the service.


  • #59
    Sam Russell
    Moderators, Science, Health & Environment Moderators Posts: 19,869 Mod ✭✭✭✭Sam Russell


    Never give the destination till you are inside the taxi.


  • #60
    magicbastarder
    Moderators, Category Moderators, Arts Moderators, Sports Moderators Posts: 50,199 CMod ✭✭✭✭magicbastarder


    VEN wrote: »
    • Customers have the right to choose which taxi they hire – they do not necessarily have to hire the first taxi in the queue.
    had the same recently. first taxi was something like an 06 primera, second taxi was a 2015 skoda superb. went to get in the superb, driver wouldn't take me.


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  • #61
    Mr.Frame
    Registered Users, Registered Users 2 Posts: 766 ✭✭✭Mr.Frame


    The previous taxi regulator brought this out, "you dont have to take the first taxi ", It did and still does untold damage and causig never ending arguments on ranks.
    It caused many non white drivers to claim passengers were racist as they would pass their car and get into a car driven by a white person 2 or 3 cars behind.
    I personally disagree with the "take any car on the rank", and think that first car is the one you should take ,
    If you dont like the look of the driver, then wait until the first car leaves and get the next one.
    Kathleen Doyle made a bollocksology of the the taxi business and created rows and arguments at ranks .


  • #62
    Losty Dublin
    Registered Users, Registered Users 2 Posts: 13,245 ✭✭✭✭Losty Dublin


    Mr.Frame wrote: »
    The previous taxi regulator brought this out, "you dont have to take the first taxi ", It did and still does untold damage and causig never ending arguments on ranks....

    Kathleen Doyle made a bollocksology of the the taxi business and created rows and arguments at ranks .

    Other than when they had a fine book in hand, Kathleen Doyle never sent her staff down to taxi ranks so they never get to witness the implications of her idea.

    For the record I don't blame people for choosing a good car over a older one BTW.


  • #63
    magicbastarder
    Moderators, Category Moderators, Arts Moderators, Sports Moderators Posts: 50,199 CMod ✭✭✭✭magicbastarder


    Mr.Frame wrote: »
    If you dont like the look of the driver, then wait until the first car leaves and get the next one.
    functionally, there's no difference between the two, but i can see how it could lead to accusations of racism.
    i can't speak for others, but 99% of my choice is made based on the car. if i'm going to be paying the same money for the trip home regardless of the car, i'd prefer to pay for a newer, better model.

    probably influenced by a colleague who once had a taxi ride to the airport and reckoned it'd have been cheaper for him to buy the car than pay the fare.


  • #64
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    Mr.Frame wrote: »
    The previous taxi regulator brought this out, "you dont have to take the first taxi ", It did and still does untold damage and causig never ending arguments on ranks.
    It caused many non white drivers to claim passengers were racist as they would pass their car and get into a car driven by a white person 2 or 3 cars behind.
    I personally disagree with the "take any car on the rank", and think that first car is the one you should take ,
    If you dont like the look of the driver, then wait until the first car leaves and get the next one.
    Kathleen Doyle made a bollocksology of the the taxi business and created rows and arguments at ranks .

    If taxi drivers are lawfully plying for hire at the rank there should be no arguments and there should be no problem with any driver taking their vehicle from any position on the rank when they get a fare or a radio booking.

    I take the best car I can find at the rank(nothing to do with the driver) and if the driver refuses I take the number and reg of the taxi and report them to the regulator for refusing a fare at the rank.

    The regulators have taken a lot of the "gangster" element out of the taxi business especially in Dublin at the popular ranks and at the Airport.


  • #65
    L1011
    Registered Users, Registered Users 2 Posts: 69,557 ✭✭✭✭L1011


    Mr.Frame wrote: »
    The previous taxi regulator brought this out, "you dont have to take the first taxi ", It did and still does untold damage and causig never ending arguments on ranks.
    It caused many non white drivers to claim passengers were racist as they would pass their car and get into a car driven by a white person 2 or 3 cars behind.
    I personally disagree with the "take any car on the rank", and think that first car is the one you should take ,
    If you dont like the look of the driver, then wait until the first car leaves and get the next one.
    Kathleen Doyle made a bollocksology of the the taxi business and created rows and arguments at ranks .

    If drivers want to argue over it, let them argue with the regulator not the paying customer. I'll skip wrecks at ranks just as much as I'll report fare refusals. Those trying to "enforce" outdated rank customs seem to think both insisting on first and refusing fares they dislike are a-ok and need to be reminded of the law.


  • #66
    Mr.Frame
    Registered Users, Registered Users 2 Posts: 766 ✭✭✭Mr.Frame


    foggy_lad wrote: »
    If taxi drivers are lawfully plying for hire at the rank there should be no arguments and there should be no problem with any driver taking their vehicle from any position on the rank when they get a fare or a radio booking.

    Other than , if the first driver is on the rank lets say for an hour and you come along and take the last car on the rank which might have just been there 5 minutes, of course it is going to cause problems.
    As i stated in previous post, it has caused incidents of racism as people walking past drivers who are a different skin colour to "white".
    I fail to understand what you mean by getting a fare or radio booking.
    foggy_lad wrote: »
    I take the best car I can find at the rank(nothing to do with the driver) and if the driver refuses I take the number and reg of the taxi and report them to the regulator for refusing a fare at the rank..

    He can legally refuse you at the rank.
    foggy_lad wrote: »
    The regulators have taken a lot of the "gangster" element out of the taxi business especially in Dublin at the popular ranks and at the Airport.

    What exactly do you mean "gangster element" at popular ranks and at the Airport and have you got evidence of above?


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  • #67
    GM228
    Registered Users, Registered Users 2 Posts: 8,922 ✭✭✭GM228


    Mr.Frame wrote: »
    He can legally refuse you at the rank.

    Not for simply not wanting to use the first car in the line the taxi can't legally refuse you, they can refuse for a few reasons but that's not one of them.


  • #68
    Mr.Frame
    Registered Users, Registered Users 2 Posts: 766 ✭✭✭Mr.Frame


    GM228 wrote: »
    Not for simply not wanting to use the first car in the line the taxi can't legally refuse you, they can refuse for a few reasons but that's not one of them.

    A driver CAN refuse if you are outside the car.


  • #69
    magicbastarder
    Moderators, Category Moderators, Arts Moderators, Sports Moderators Posts: 50,199 CMod ✭✭✭✭magicbastarder


    for any reason? does s/he have to give one?


  • #70
    GM228
    Registered Users, Registered Users 2 Posts: 8,922 ✭✭✭GM228


    Mr.Frame wrote: »
    A driver CAN refuse if you are outside the car.

    You can't enter a taxi without the drivers permission, but by not allowing someone enter the driver is refusing the passenger, legally a taxi driver can't refuse a passenger for not wanting to use the first taxi. To do so is actually an offence.


  • #71
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    Mr.Frame wrote: »
    Other than , if the first driver is on the rank lets say for an hour and you come along and take the last car on the rank which might have just been there 5 minutes, of course it is going to cause problems.
    As i stated in previous post, it has caused incidents of racism as people walking past drivers who are a different skin colour to "white".
    I fail to understand what you mean by getting a fare or radio booking.
    It is not Racist or anything else to want to travel in a better class of vehicle than some 10 year old clapped out corolla.

    He can legally refuse you at the rank.
    Yes if the driver fears that a person is drunk or may soil the taxi or may cause a breach of the law they may refuse a reasonable fare BUT If as driver simply refuses to allow a potential passenger into their vehicle they are refusing a fare while plying for hire at a rank and MUST then leave the rank.

    All this has been argued before several times!

    A driver cannot reasonably refuse a fare while they are at a rank and if they do they are at the rank illegally and musr leave the rank.
    What exactly do you mean "gangster element" at popular ranks and at the Airport and have you got evidence of above?
    Anecdotal evidence of some drivers being members of illegal paramilitary organisations and using intimidation and other illegal activities to get the best spots at the best ranks for themselves and their friends.
    Mr.Frame wrote: »
    A driver CAN refuse if you are outside the car.
    If a driver unreasonably refuses a fare at the rank they must leave the rank!


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  • #72
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    foggy_lad wrote: »
    It is not Racist or anything else to want to travel in a better class of vehicle than some 10 year old clapped out corolla.
    Yes if the driver fears that a person is drunk or may soil the taxi or may cause a breach of the law they may refuse a reasonable fare BUT If as driver simply refuses to allow a potential passenger into their vehicle they are refusing a fare while plying for hire at a rank and MUST then leave the rank.

    All this has been argued before several times!

    A driver cannot reasonably refuse a fare while they are at a rank and if they do they are at the rank illegally and musr leave the rank.

    Anecdotal evidence of some drivers being members of illegal paramilitary organisations and using intimidation and other illegal activities to get the best spots at the best ranks for themselves and their friends.

    If a driver unreasonably refuses a fare at the rank they must leave the rank!

    Where does it say in the legislation that upon refusing a fare the cab must leave the rank? So some head banger comes to the rank is penniless and out of his tree, driver refuses to take him and then has to leave the rank??? Seriously? Sounds like bar stool guff to me.


  • #73
    GM228
    Registered Users, Registered Users 2 Posts: 8,922 ✭✭✭GM228


    foggy_lad wrote: »
    If a driver unreasonably refuses a fare at the rank they must leave the rank!

    That would only be the case if the rule was written into the local Bye-Laws which it isn't as it's already provided for in the main Act.

    It's just an offence but they are not required to leave the rank.


  • #74
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    jca wrote: »
    Where does it say in the legislation that upon refusing a fare the cab must leave the rank? So some head banger comes to the rank is penniless and out of his tree, driver refuses to take him and then has to leave the rank??? Seriously? Sounds like bar stool guff to me.
    On refusing a reasonable fare.......

    A driver does not have to bring anyone outside the taximeter area or pick up drunks or filthy dirty people who might soil their vehicle.
    GM228 wrote: »
    That would only be the case if the rule was written into the local Bye-Laws which it isn't as it's already provided for in the main Act.

    It's just an offence but they are not required to leave the rank.

    A driver at a rank must be plying for hire and if they refuse a reasonable fare they are putting themself off hire and must leave the rank as they are no longer plying for hire!


  • #75
    TanFlash
    Closed Accounts Posts: 177 ✭✭TanFlash


    If I was at a taxi rank and a taxi refused my hard earned money I'd say "Oi! Taxi man! No!"
    Like hard Frank from Harry Enfield and Chums


  • #76
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    foggy_lad wrote: »
    On refusing a reasonable fare.......

    A driver does not have to bring anyone outside the taximeter area or pick up drunks or filthy dirty people who might soil their vehicle.



    A driver at a rank must be plying for hire and if they refuse a reasonable fare they are putting themself off hire and must leave the rank as they are no longer plying for hire!

    Repeating yourself and highlighting it still doesn't make you right. Where in the regulations does it say that ??


  • #77
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    jca wrote: »
    Repeating yourself and highlighting it still doesn't make you right. Where in the regulations does it say that ??

    http://www.irishstatutebook.ie/eli/2013/act/37/section/25/enacted/en/html#sec25
    (6) The driver of a taxi shall not stand with the vehicle or park it at an appointed stand unless the vehicle is available for hire.

    http://www.irishstatutebook.ie/eli/2013/act/37/section/23/enacted/en/html#sec23
    (2) The driver of a taxi who is plying or engaged for hire or standing for hire at an appointed stand, whether or not the taxi is standing for hire at the head of the stand, shall not refuse to carry a person as a passenger in the taxi, save where—


    (a) to do so would exceed the number of persons permitted to be carried in the taxi under the licence in respect of that vehicle,


    (b) the person’s proposed journey is more than 30 kilometres in distance (or such other distance as stands specified in regulations made by the Authority) from the commencement of the journey,


    (c) there are adverse weather or road conditions or traffic controls affecting the journey or route such as to render the journey unsafe or impractical,


    (d) luggage or other articles in the person’s possession to be carried in the vehicle are in excess of the luggage carrying capacity of, or could cause damage to, the taxi, or


    (e) the passenger or intending passenger—


    (i) appears or acts in an aggressive, intoxicated, drunk or disorderly manner, or the driver has reason to believe, will act as such, or


    (ii) is dishevelled to such a degree that in the driver’s opinion carriage of such person would affect the sanitation or cleanliness of the taxi.


    (3) The driver of a taxi when hired for a journey, shall not complete the journey, unless otherwise requested by the passenger, other than by taking—


    (a) the shortest route, where practicable, or


    (b) with the consent of the passenger, the most convenient route.


    (4) The driver of a taxi who fails to comply, without reasonable cause, with subsection (2) or (3) commits an offence and is liable on summary conviction to a class C fine.


  • #78
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    foggy_lad wrote: »
    http://www.irishstatutebook.ie/eli/2013/act/37/section/25/enacted/en/html#sec25


    http://www.irishstatutebook.ie/eli/2013/act/37/section/23/enacted/en/html#sec23

    Yep I'm familiar with all those regulations. I ask again. Where does it say that the driver must leave the rank?


  • #79
    GM228
    Registered Users, Registered Users 2 Posts: 8,922 ✭✭✭GM228


    foggy_lad, the only time a taxi must leave a rank is when they break a bye-law which isn't the case here.

    The fact that they refuse a passenger does not mean they are not for hire, it simply means they are still available for hire but have committed an offence by refusing a passenger. The penalty for such is a potential fine, not a requirement to leave the rank. Being available for hire and refusing a passenger are totally different issues.

    And even if it were the case do you think that a taxi driver who broke the law by refusing a passenger would then obey the law by leaving the rank - not a hope.


  • #80
    trellheim
    Registered Users, Registered Users 2 Posts: 5,965 ✭✭✭trellheim


    of course this is all further complicated by nutjob taxi ranks like O'Connell St where getting into the first taxi is actively discouraged by all the drivers !!!!


  • #81
    Mr.Frame
    Registered Users, Registered Users 2 Posts: 766 ✭✭✭Mr.Frame


    trellheim wrote: »
    of course this is all further complicated by nutjob taxi ranks like O'Connell St where getting into the first taxi is actively discouraged by all the drivers !!!!


    Well no thats not quite true.
    First off the Gresham rank in the middle of the road has now gone a smalerl rank operates outside the Gresham Hotel now.

    Drivers would point passengers to the next rank out, that might not be the first car at the top of the rank as the rank was "filled" (for want of a better word) by both sides i.e from cars heading south side and cars heading north side


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  • #82
    Mr.Frame
    Registered Users, Registered Users 2 Posts: 766 ✭✭✭Mr.Frame


    foggy_lad wrote: »
    It is not Racist or anything else to want to travel in a better class of vehicle than some 10 year old clapped out corolla.

    Well many an african driver has said people pass them on the rank even though they are the first car out.
    For your information there are no 10yr old clapped out Corollas working as taxis.
    foggy_lad wrote: »
    Yes if the driver fears that a person is drunk or may soil the taxi or may cause a breach of the law they may refuse a reasonable fare BUT If as driver simply refuses to allow a potential passenger into their vehicle they are refusing a fare while plying for hire at a rank and MUST then leave the rank.

    Leave the rank ? Really ?


    foggy_lad wrote: »
    A driver cannot reasonably refuse a fare while they are at a rank and if they do they are at the rank illegally and musr leave the rank.

    AS above !!
    foggy_lad wrote: »
    Anecdotal evidence of some drivers being members of illegal paramilitary organisations and using intimidation and other illegal activities to get the best spots at the best ranks for themselves and their friends.

    Now this is an astonishing comment, could you offer some evidence/proof of this?
    Also you never provided evidence of your "gangster" comment either. It would be interesting to hear.


  • #83
    n97 mini
    Registered Users, Registered Users 2 Posts: 8,295 ✭✭✭n97 mini


    Mr.Frame wrote: »
    Now this is an astonishing comment, could you offer some evidence/proof of this?
    Also you never provided evidence of your "gangster" comment either. It would be interesting to hear.

    He's possibly referring to NI, where it is/was a common occurrence. Here, taxi drivers involved in criminality tend to be involved in more ordinary crime.


  • #84
    magicbastarder
    Moderators, Category Moderators, Arts Moderators, Sports Moderators Posts: 50,199 CMod ✭✭✭✭magicbastarder


    Mr.Frame wrote: »
    For your information there are no 10yr old clapped out Corollas working as taxis.
    there are no 10 year old taxis, there are no clapped out cars working as taxis, or do you mean specifically that there are no clapped out 10 year old corollas working as taxis?
    because there definitely are taxis older than 10 years old out there.


  • #85
    GM228
    Registered Users, Registered Users 2 Posts: 8,922 ✭✭✭GM228


    magicbastarder wrote: »
    there are no 10 year old taxis, there are no clapped out cars working as taxis, or do you mean specifically that there are no clapped out 10 year old corollas working as taxis?
    because there definitely are taxis older than 10 years old out there.

    Indeed, taxis can be up to 15 years old or if a wheelchair taxi as old as they like once in good condition.


  • #86
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    GM228 wrote: »
    Indeed, taxis can be up to 15 years old or if a wheelchair taxi as old as they like once in good condition.

    The 15 years old is a one time only for owners of plates issued before 2009. Once they change vehicle theyre included in the 10 year rule.


  • #87
    GM228
    Registered Users, Registered Users 2 Posts: 8,922 ✭✭✭GM228


    jca wrote: »
    The 15 years old is a one time only for owners of plates issued before 2009. Once they change vehicle theyre included in the 10 year rule.

    That's correct, the vehicle must be associated with the licence since January 2013 on a licence issued before 2009 to be eligable for the 15 year rule.


  • #88
    trellheim
    Registered Users, Registered Users 2 Posts: 5,965 ✭✭✭trellheim


    Well no thats not quite true.
    First off the Gresham rank in the middle of the road has now gone a smalerl rank operates outside the Gresham Hotel now.

    Drivers would point passengers to the next rank out, that might not be the first car at the top of the rank as the rank was "filled" (for want of a better word) by both sides i.e from cars heading south side and cars heading north side

    I'm sorry you have drivers on here banging on about people not taking the first taxi on the rank and then condoning the above behaviour. Do you want fries with those double standards


  • #89
    Mr.Frame
    Registered Users, Registered Users 2 Posts: 766 ✭✭✭Mr.Frame


    trellheim wrote: »
    I'm sorry you have drivers on here banging on about people not taking the first taxi on the rank and then condoning the above behaviour. Do you want fries with those double standards

    Condoning what behaviour exactly ?


  • #90
    trellheim
    Registered Users, Registered Users 2 Posts: 5,965 ✭✭✭trellheim


    Condoning the fact that some ranks themselves do not enforce the cab-rank system in that the first taxi on the stand is the taxi that a punter should take.


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  • #91
    Mr.Frame
    Registered Users, Registered Users 2 Posts: 766 ✭✭✭Mr.Frame


    trellheim wrote: »
    Condoning the fact that some ranks themselves do not enforce the cab-rank system in that the first taxi on the stand is the taxi that a punter should take.

    "do not enforce the cab rank system". really ?
    What i did say was the first car parked on the rank might not be the first car that is to leave the rank, due to the fact that the Gresham rank is fed both ways ,by cars coming from Nth Fredrick St and the other side coming up from O Connell bridge.
    It's not too difficult to understand


  • #92
    L1011
    Registered Users, Registered Users 2 Posts: 69,557 ✭✭✭✭L1011


    Mr.Frame wrote: »
    "do not enforce the cab rank system". really ?
    What i did say was the first car parked on the rank might not be the first car that is to leave the rank, due to the fact that the Gresham rank is fed both ways ,by cars coming from Nth Fredrick St and the other side coming up from O Connell bridge.
    It's not too difficult to understand

    The point is that drivers are trying to demand people use the first car in a rank, except where they've cooked up some system of their own to suit themselves.

    This isn't the 90s when there weren't enough taxis to to around - drivers are reliant on the customer and this kind of nonsense needs to die


  • #93
    Mr.Frame
    Registered Users, Registered Users 2 Posts: 766 ✭✭✭Mr.Frame


    L1011 wrote: »
    The point is that drivers are trying to demand people use the first car in a rank, except where they've cooked up some system of their own to suit themselves.

    This isn't the 90s when there weren't enough taxis to to around - drivers are reliant on the customer and this kind of nonsense needs to die

    Well no, the point is drivers are not demanding anything , they are telling people what car is first out.
    It is only right and proper (despite what Kathleen Doyle said) that the first car in line is the one next out. It has worked well and still works well.
    If you were standing in line at a bank for 30 mins to be served and someone walked in and went straight to the counter and got served ahead of you, would you be happy with that?

    The kind of "nonsense" you referred you, works perfectly well day in day out, without any problems.
    It seems only keyboard warriors want to create a issue with it.


  • #94
    magicbastarder
    Moderators, Category Moderators, Arts Moderators, Sports Moderators Posts: 50,199 CMod ✭✭✭✭magicbastarder


    Mr.Frame wrote: »
    If you were standing in line at a bank for 30 mins to be served and someone walked in and went straight to the counter and got served ahead of you, would you be happy with that?
    you've got the customer and the vendor reversed in this example though, so it doesn't really hold.
    the taxi driver is selling a service, and a customer is perfectly entitled to choose a taxi driver selling a more comfortable service, for the same price.


  • #95
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    Mr.Frame wrote: »
    Well no, the point is drivers are not demanding anything , they are telling people what car is first out.
    It is only right and proper (despite what Kathleen Doyle said) that the first car in line is the one next out. It has worked well and still works well.
    If you were standing in line at a bank for 30 mins to be served and someone walked in and went straight to the counter and got served ahead of you, would you be happy with that?

    The kind of "nonsense" you referred you, works perfectly well day in day out, without any problems.
    It seems only keyboard warriors want to create a issue with it.
    THat's the problem though, drivers are telling people which taxi to take and they are no longer allowed to do this!

    If you were working in a bank and the tellers were on commission basis only and you had a massive scowl all day then you will get less customers going to your window. if you are the best teller in the bank you will get more customers! It is the same now for taxi drivers!

    Line all the drivers up in their cars and those awful wheelchair vans and let the people decide who they want to drive them around!

    The days of "first out" are long gone, it is now best dressed that gets "out first"!


  • #96
    Mr.Frame
    Registered Users, Registered Users 2 Posts: 766 ✭✭✭Mr.Frame


    foggy_lad wrote: »
    THat's the problem though, drivers are telling people which taxi to take and they are no longer allowed to do this!

    If you were working in a bank and the tellers were on commission basis only and you had a massive scowl all day then you will get less customers going to your window. if you are the best teller in the bank you will get more customers! It is the same now for taxi drivers!

    Line all the drivers up in their cars and those awful wheelchair vans and let the people decide who they want to drive them around!

    The days of "first out" are long gone, it is now best dressed that gets "out first"!

    Oh dear, those "awful wheelchair vans" provide a service to people in wheelchairs.
    By the way Can you furnish the proof (2nd time to ask) re those astonishing comments you made earlier on thread.
    I'm quite curious


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  • #97
    AlanG
    Registered Users, Registered Users 2 Posts: 1,432 ✭✭✭AlanG


    The OP had every right to take which car he wants but he was putting the driver in a very awkward position. Ranks only work because the drivers queue. There is no law that states you must take the first car but then again there is no law the says we must wait in line at an ATM or shop. You were asking the driver to skip the queue so it is no different to skipping any other queue.


  • #98
    AlanG
    Registered Users, Registered Users 2 Posts: 1,432 ✭✭✭AlanG


    magicbastarder wrote: »
    you've got the customer and the vendor reversed in this example though, so it doesn't really hold.
    the taxi driver is selling a service, and a customer is perfectly entitled to choose a taxi driver selling a more comfortable service, for the same price.

    The driver is also using a service - the rank. Just like a customer in the the bank queue there is an etiquette he is expected to adhere to if he is going to use that service.
    If a person skipping the bank queue said it was because their boss told them to skip the queue it would not make it acceptable.


  • #99
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    Mr.Frame wrote: »
    Oh dear, those "awful wheelchair vans" provide a service to people in wheelchairs.
    By the way Can you furnish the proof (2nd time to ask) re those astonishing comments you made earlier on thread.
    I'm quite curious

    Those wheelchair vans are the worst possible form of transport on the roads as far as ordinary passengers comfort goes! They are the most awkward yoke for anyone with a mobility impairment to get into or out of, even with a step. they require the passenger to move around in the back hunched over to get to the uncomfortable bench seat at the back and are usually freezing cold and noisy as hell.

    I appreciate that wheelchair passengers rely on them but should the taxi industry be populated with nothing but those awful vans and millions of passengers have to be discommoded by the discomfort and noise and draughts as well as the hassle of having to climb into and out of what is effectively nothing more than a builders van with seats, when it would be far more realistic and reasonable to have a quota of accessible vehicles "on the road" in all area at most times?

    A survey of wheelchair use of taxis needs to be done and the number of wheelchair accessible taxis needs to be representative of the numbers using the service.

    As for my comments earlier they related to anecdotal evidence of the stated behaviour by taxi drivers in Dublin city centre and at the airport ranks where certain individuals are seen to have more rights to spaces than other drivers.


  • #100
    L1011
    Registered Users, Registered Users 2 Posts: 69,557 ✭✭✭✭L1011


    Mr.Frame wrote: »
    Well no, the point is drivers are not demanding anything , they are telling people what car is first out.
    It is only right and proper (despite what Kathleen Doyle said) that the first car in line is the one next out. It has worked well and still works well.
    If you were standing in line at a bank for 30 mins to be served and someone walked in and went straight to the counter and got served ahead of you, would you be happy with that?

    The kind of "nonsense" you referred you, works perfectly well day in day out, without any problems.
    It seems only keyboard warriors want to create a issue with it.

    I'm the customer in the bank, though. Not the bank. Without customers taxi drivers get no business - even if it seems many don't understand that.

    If drivers are going to enforce archaic rules at ranks, I'll hail the cars I want instead.

    I also think that baaed on the number of complaints, radio show discussions etc that it's quite clear it isn't working well.


  • #101
    Peppa Pig
    Registered Users, Registered Users 2 Posts: 2,670 ✭✭✭Peppa Pig


    AlanG wrote: »
    The driver is also using a service - the rank. Just like a customer in the the bank queue there is an etiquette he is expected to adhere to if he is going to use that service.
    If a person skipping the bank queue said it was because their boss told them to skip the queue it would not make it acceptable.
    And a customer in the taxi queue has no right to skip that queue either, using the etiquette.
    If ten people are queuing for a taxi, then the person at the top of the queue gets first choice on the taxi. If he wants car number 3, he is entitled to get it (as you have already said). If there is only one car and he doesn't like the look of it then he must give person 2 in the queue the right to take his taxi.

    If all taxis were the same it would be a non issue. Unfortunately some drivers have less comfortable cars than others, some cars are not as clean as others and some are reeking of cigarette smoke.

    If a taxi guy is driving down dame street and see a dishevelled looking person calling a cab but then before he gets to him a well dressed person ten yards further hails the taxi, the driver has the right to stop for the second person. Should he be forced to take the one he doesn't like the look of as they hailed him first?


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