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Dublin Bus - can anyone be happy with the price and service?

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Comments

  • Registered Users, Registered Users 2 Posts: 29,185 ✭✭✭✭end of the road


    paulosam wrote: »
    Roll on privatisation, can't really be worse or better than what's on offer at the moment.

    no thanks. fund dublin bus properly instead.

    I'm very highly educated. I know words, i have the best words, nobody has better words then me.



  • Registered Users, Registered Users 2 Posts: 16,004 ✭✭✭✭Spanish Eyes


    paulosam wrote: »
    Prices have risen and service has only gotten worse. Lovely that West Dublin has been pretty much ignored in future public transport planning projects too, so I'm stuck with Dublin Bus's shoddy service as I can't afford to run a car.


    I was stuck waiting for a 40 in the wind and rain for 50 minutes (just a few stops from the Liffey Valley Terminus) last Thursday afternoon, despite real time assuring me that one was due in 10 mins for the duration of my wait. Was packed when it did arrive and I had to stand all the way into town.

    Was waiting over an hour for a 76 last Tuesday afternoon as well.

    Is there any way you can get to the other side of the footbridge opposite Liffey Valley Shopping Centre? You can hop on a 25a or 25b at the bus stop there and you are seriously, into town in twenty minutes tops via the by pass. In fact you have a choice at that stop of 25, 25a,25b, 66, 66a, 67 at that stop and there are loads of them!

    I know that might not be feasible for you, but there is no way I would wait for 50 minutes for a bus anywhere. I would think out an alternative sharpish!

    Can't help you on the 76 though, sorry. Unless you go to the quays and take a Blanchardstown bus from there. It might be quicker!


  • Registered Users, Registered Users 2 Posts: 29,185 ✭✭✭✭end of the road


    Is there any way you can get to the other side of the footbridge opposite Liffey Valley Shopping Centre? You can hop on a 25a or 25b at the bus stop there and you are seriously, into town in twenty minutes tops via the by pass. In fact you have a choice at that stop of 25, 25a,25b, 66, 66a, 67 at that stop and there are loads of them!

    I know that might not be feasible for you, but there is no way I would wait for 50 minutes for a bus anywhere. I would think out an alternative sharpish!

    Can't help you on the 76 though, sorry. Unless you go to the quays and take a Blanchardstown bus from there. It might be quicker!
    76 was always unreliable with long waits from what i remember. i don't know if that has changed though. i can't comment on the 40 but the 78a was reliable enough. i think maybe re splitting the 40 up in to 2 city only routes should be looked at?

    I'm very highly educated. I know words, i have the best words, nobody has better words then me.



  • Closed Accounts Posts: 343 ✭✭Mahogany


    Only a while ago I was on an hour and a half bus journey in France on an Intercity route. It was 1.50...

    Don't listen to the people shouting you down OP, you are dead right, DB is a joke, drivers need to learn customer service skills and buses need to arrive at the time stated give or take 5 mins not bloody 20 minutes!

    While Leap is useful it's still a pain in the hole to top up unless you live near a Dart station or a shop that does top ups, and the latter are rare. It's also still too dear in comparison to bus services in other countries.


  • Registered Users, Registered Users 2 Posts: 14,005 ✭✭✭✭AlekSmart


    Hey...did anybody get to the opening of the new H&M Shop today.....wow...no recession here I can tell yiz..."Can't Pay-Won't Pay"...where's me Visa Card baby?:D

    Great day all around,even the Garda Traffic Corp were redeployed from boring oul Bus Gate Minding to try and keep order on the milling throng on Andrew Street (Closed from1400 for the gig)

    It Did'nt do much for odd few oul Bus Routes which trundle along Suffolk St and the Church Lane QBC either,but thats no big deal really is it...?

    Careful though.....this kinda givin out thing might get BAC management thinking about lodging appeals with An Bord Pleanala about these gig's in future...who want's spoilsports tho ?...what's a bit of an extra wait for a bus compared to the business of BUSINESS :eek: :eek: :eek:


    Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.

    Charles Mackay (1812-1889)



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  • Registered Users, Registered Users 2 Posts: 17,943 ✭✭✭✭LXFlyer


    circadian wrote: »
    Quoting myself because this is the second night in a row.

    Awful service.

    Unfortunately the 40 is one of those routes that really does get hit by traffic. And when things slow down that route generally is one of the worst affected. Having to trundle along Kilmainham and to pass through Ballyfermot does not help. However the pre-Christmas traffic is playing havoc with many routes and their timetables.

    Lots of bus routes seemed to be experiencing severe delays last night with very heavy traffic in the city centre. I noticed several buses inbound in Rathmines around 7pm operating in set down mode in an effort to get themselves back on schedule, and in particular I noted three northbound 15s bunched together.

    As some else suggested, the N4 corridor is probably your best bet with much more choice if you can get to it.

    RTPI really is not much use at/near the terminus as it is generally reading from the schedule until a couple of minutes before departure and if the bus that forms that journey is running late then controllers have to make decisions about how to get the bus back on schedule and keep a service running at the same time. But 50 minute waits on a core route just simply should not be happening.


  • Registered Users, Registered Users 2 Posts: 17,943 ✭✭✭✭LXFlyer


    paulosam wrote: »
    Stage 1-3 fares went up (even on the Leap) and so did most city centre to outer suburb fares (over 13 stages)

    I'd imagine Dublin Bus hit those, and not the 4-7 + 8-13 stages because they know most people availing of those have no other alternative to their crap service.

    Roll on privatisation, can't really be worse than what's on offer at the moment.

    I'm not sure what alternatives you think that customers travelling 8-13 stages (those who got a fare reduction) have? That zone actually covers probably most of the Dublin City area - it's hardly walkable!

    Ultimately the company has to remain solvent and fare changes are going to have to be done in a way that doesn't negatively impact on overall farebox revenue. Hence you have some winners and some losers.


  • Registered Users, Registered Users 2 Posts: 7,038 ✭✭✭circadian


    lxflyer wrote: »
    Unfortunately the 40 is one of those routes that really does get hit by traffic. And when things slow down that route generally is one of the worst affected. Having to trundle along Kilmainham and to pass through Ballyfermot does not help. However the pre-Christmas traffic is playing havoc with many routes and their timetables.

    Lots of bus routes seemed to be experiencing severe delays last night with very heavy traffic in the city centre. I noticed several buses inbound in Rathmines around 7pm operating in set down mode in an effort to get themselves back on schedule, and in particular I noted three northbound 15s bunched together.

    As some else suggested, the N4 corridor is probably your best bet with much more choice if you can get to it.

    RTPI really is not much use at/near the terminus as it is generally reading from the schedule until a couple of minutes before departure and if the bus that forms that journey is running late then controllers have to make decisions about how to get the bus back on schedule and keep a service running at the same time. But 50 minute waits on a core route just simply should not be happening.

    Sadly it's the 38D from Damastown Industrial estate. Walking anywhere from there to get a bus is going to be a fair trek.

    The problem is a 50 minute wait with a bus journey that's twice as long as one would expect. As a result, including the wait it takes almost 3 hours to get somewhere when it should take one.

    I'll be lodging a formal complaint after Christmas, lets see if it happens tonight again :/


  • Registered Users, Registered Users 2 Posts: 17,943 ✭✭✭✭LXFlyer


    Sorry - I quoted the wrong post!

    While I sympathise, routes all over the city were badly hit by the traffic - it has made keeping to the timetable really difficult. The outbound bus that operates that 38D is clearly being hit by traffic.

    My advice would be take the first 38 of any description rather than wait for the 38D.

    I'd imagine things should return to normal after Christmas.


  • Registered Users, Registered Users 2 Posts: 1,972 ✭✭✭Trond


    Mahogany wrote: »
    Only a while ago I was on an hour and a half bus journey in France on an Intercity route. It was 1.50...

    Don't listen to the people shouting you down OP, you are dead right, DB is a joke, drivers need to learn customer service skills and buses need to arrive at the time stated give or take 5 mins not bloody 20 minutes!

    While Leap is useful it's still a pain in the hole to top up unless you live near a Dart station or a shop that does top ups, and the latter are rare. It's also still too dear in comparison to bus services in other countries.


    http://www.payzone.ie/paywithpayzone.jsp?pt=74

    400 locations in Dublin.

    Sometimes I think people just want things to be sh*t so they can have a moan.


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  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,008 Mod ✭✭✭✭bk


    Trond wrote: »
    http://www.payzone.ie/paywithpayzone.jsp?pt=74

    400 locations in Dublin.

    Sometimes I think people just want things to be sh*t so they can have a moan.

    1. Not all payzone locations support Leap, so not 400

    2. Many staff aren't trained properly on how to top up Leap

    3. Some shops are now charging 50c for Leap topups.

    DB ticket machines should really be able to support online topups. Just like the ticket machines on buses in Atlanta have been able to do since 2006!!!


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,008 Mod ✭✭✭✭bk


    lxflyer wrote: »
    Ultimately the company has to remain solvent and fare changes are going to have to be done in a way that doesn't negatively impact on overall farebox revenue. Hence you have some winners and some losers.

    Which ignores the fact that reducing prices can bring in more passengers, thus more revenue and profits.

    This is basic economics 101.

    However people have been focusing on me saying that prices should go down to reflect the terrible quality of service DB delivers. However I also said that I'd be quiet happy to pay todays prices if the quality of service increases significantly.

    In fact that would be my strong preference. If we had a service as good as say London Bus (but obviously smaller in scale). That would mean:

    - Normal service to run to 12:30, 11:30 is far too early for a modern city
    - Full 7 days a week, 24 hours proper night service to kick in then, that picksup passengers in both directions and charges a maximum of €1 over the standard fare
    - Sunday services to start way earlier
    - Full multi-door fleet and all doors used at every stop
    - Close to zero driver interaction, Leap should either be a flat fare (like in London) or tag-on/tag-off (like in Amsterdam). Cash should be a high flat fare.
    - New much faster ticket machines that can do online top-ups, contactless debit cards, etc.
    - Proper integrated ticketing. People want to get from A to B, not taking a particular bus. The ticket price should be based on the distance of journey taken, it should be irrelevant if you take different combinations of bus/luas/dart (see Amsterdam).

    With all of those, then we would have a modern public transport system that would be equivalent to what you find in most European capitals. And then, yes, it would be worth the high fares we pay.


  • Registered Users, Registered Users 2 Posts: 1,972 ✭✭✭Trond


    bk wrote: »
    1. Not all payzone locations support Leap, so not 400

    2. Many staff aren't trained properly on how to top up Leap

    3. Some shops are now charging 50c for Leap topups.

    DB ticket machines should really be able to support online topups. Just like the ticket machines on buses in Atlanta have been able to do since 2006!!!

    What shops or their staff can or cant do isn't exactly DB's fault is it?

    There are 400 payzone locations. Not sure why someone would dispute that.

    Anyway you can top online and there are further options (smartphone top up on the way).

    Not like we're in the stone ages.


  • Registered Users, Registered Users 2 Posts: 10,399 ✭✭✭✭ThunbergsAreGo


    bk wrote: »
    1. Not all payzone locations support Leap, so not 400

    2. Many staff aren't trained properly on how to top up Leap

    3. Some shops are now charging 50c for Leap topups.

    DB ticket machines should really be able to support online topups. Just like the ticket machines on buses in Atlanta have been able to do since 2006!!!

    Isnt there auto top up now?


  • Closed Accounts Posts: 44 paulosam


    naughtb4 wrote: »
    Isnt there auto top up now?


    Minimum amount for auto is €30, which myself and most people I work with (who bother to use Leap) can't afford to have taken in one go from our accounts.


  • Registered Users, Registered Users 2 Posts: 14,005 ✭✭✭✭AlekSmart


    paulosam wrote: »
    Minimum amount for auto is €30, which myself and most people I work with (who bother to use Leap) can't afford to have taken in one go from our accounts.

    Definitely worth an indignant communication to the NTA/RPA/Leapcard,not much point in addressing it to BAC who have no input into this aspect of Leapcard.

    However,be warned,the Leapcard people initially set this top-up at €40 :eek:,so this gives you an indication of their perception of their customers financial situations....;)

    I would set this ATU figure at €15 and see how that went....


    Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.

    Charles Mackay (1812-1889)



  • Registered Users, Registered Users 2 Posts: 14,005 ✭✭✭✭AlekSmart


    Trond wrote: »
    http://www.payzone.ie/paywithpayzone.jsp?pt=74

    400 locations in Dublin.

    Sometimes I think people just want things to be sh*t so they can have a moan.

    You're not far off the mark there I feel....

    Seems there's 500 Leapcard specific Payzone Agents in the Greater Dublin Area now......http://www.payzone.ie/paywithpayzone.jsp?pt=74

    It is interesting,on a broader scale,just how angry those remaining cash-payers are now becoming when advised of the Cheaper Alternative...particularly those who "go off on one" about the €2.80 Fare....If it's calmly explained to them that They are choosing to pay €2.80 when they could be paying €2.05,(Lower than it was in 2012) many get SERIOUSLY agitated and respond in that vein......

    Interestingly,most foreign folk,when told of a cheaper alternative will usually ask if I sell the Leapcard !!!...:P

    Personally ,I believe this Leapcard Soft-Launch mallarkey has outlived it's usefulness,and it's time to get real about saving people from themselves...Introduce a Flat CASH FARE of €3.00Adult / €2.00Child and let it sort itself out.

    What is transpiring on the platform is the emergence of a dei-facto Flat Leapcard Fare of €2.05,as it's now becoming THE most requested Leapcard amount....with many of it's users then making use of the Leap90 Discount for onward journeys....I notice a LOT more bus chasing/hopping now being factored into the Leapcard users daily routine....All a welcome and long-overdue element of Bus use I believe !! :)


    Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.

    Charles Mackay (1812-1889)



  • Closed Accounts Posts: 118 ✭✭mmmcake


    paulosam wrote: »
    Minimum amount for auto is €30, which myself and most people I work with (who bother to use Leap) can't afford to have taken in one go from our accounts.

    This type of statement never ceases to amaze, you no doubt have plenty of money for smokes and alcohol.


  • Closed Accounts Posts: 118 ✭✭mmmcake


    AlekSmart wrote: »
    What is transpiring on the platform is the emergence of a dei-facto Flat Leapcard Fare of €2.05,as it's now becoming THE most requested Leapcard amount.... :)

    The second lowest fare was always the top seller, if you get the lowest fare the driver will give you a funny look, knowing you are going further than that fare.
    Pay the second lowest fare and you get no problems.

    Add that to the fact that ticket inspectors dont work after 17:00 why would anyone pay top fare?


  • Closed Accounts Posts: 5,761 ✭✭✭cdebru


    circadian wrote: »
    Sadly it's the 38D from Damastown Industrial estate. Walking anywhere from there to get a bus is going to be a fair trek.

    The problem is a 50 minute wait with a bus journey that's twice as long as one would expect. As a result, including the wait it takes almost 3 hours to get somewhere when it should take one.

    I'll be lodging a formal complaint after Christmas, lets see if it happens tonight again :/


    Complain when it happens and every time it happens get the number for the depot and the control room and ring when the bus doesn't turn up and get anyone who works with you and uses that bus to do the same, also pop of a complaint email to Dublin bus and cc the NTA.

    The more you complain then if, when that bus is late or whatever then the controller will know that just not covering that departure will result in complaints, if no one complains they have a tendency to presume no one was really affected so they will continue to let that journey slip, if there us nothing the controller can do keep complaining so that it becomes a nuisance for those that make the decisions so that they will have to correct the timetable to ensure the departure is covered.
    Keep complaining and get as many as you can to do the same, remember when faced with a choice most people choose the path of least resistance that includes deciding where buses need to be placed.


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  • Registered Users, Registered Users 2 Posts: 10,399 ✭✭✭✭ThunbergsAreGo


    mmmcake wrote: »
    This type of statement never ceases to amaze, you no doubt have plenty of money for smokes and alcohol.

    Thats a crazy post about someone you knownothing about tbh

    €30 is alot of money for minimum top up, however by using the leap you would probably save that over the cost of cash fares over the course of a month.

    So while the initial €30 is alot, you are in essenence saving yourself in the long run, you would just be paying €30 euro every 7 days (€4.10 a day) instead of €5.70 every day for 7 days (€45)


  • Closed Accounts Posts: 5,761 ✭✭✭cdebru


    lxflyer wrote: »
    Unfortunately the 40 is one of those routes that really does get hit by traffic. And when things slow down that route generally is one of the worst affected. Having to trundle along Kilmainham and to pass through Ballyfermot does not help. However the pre-Christmas traffic is playing havoc with many routes and their timetables.

    Lots of bus routes seemed to be experiencing severe delays last night with very heavy traffic in the city centre. I noticed several buses inbound in Rathmines around 7pm operating in set down mode in an effort to get themselves back on schedule, and in particular I noted three northbound 15s bunched together.

    As some else suggested, the N4 corridor is probably your best bet with much more choice if you can get to it.

    RTPI really is not much use at/near the terminus as it is generally reading from the schedule until a couple of minutes before departure and if the bus that forms that journey is running late then controllers have to make decisions about how to get the bus back on schedule and keep a service running at the same time. But 50 minute waits on a core route just simply should not be happening.

    Its December anything going next to near one of the main shopping centers suffer badly this time of the year.


  • Registered Users, Registered Users 2 Posts: 247 ✭✭bg07


    mmmcake wrote: »
    This type of statement never ceases to amaze, you no doubt have plenty of money for smokes and alcohol.

    Well if someone is using the bus twice a day they will have used almost €30 worth of credit by the time the auto top transaction is completed and the money is taken from their account. Saves going into a shop 3 times in the meantime to load a tenner or even more frequently to load a fiver and you get to keep your money in your account longer. I really don't understand why someone who uses the bus everyday does not have it unless they are really on the breadline.

    The sooner the system allows people to use their contactless bank card to take the money for one fare directly from your account (as per Oyster in London) the better. As soon as that is implemented cash should no longer be accepted on the bus (again as per London). Hopefully that can be implemented in the next 2 or 3 years but giving the sluggish rollout of the leap system to date I doubt it.


  • Closed Accounts Posts: 118 ✭✭mmmcake


    naughtb4 wrote: »
    Thats a crazy post about someone you knownothing about tbh

    €30 is alot of money for minimum top up

    Nonsense, so you are posting here on a E500 phone on a 24 month E50 contract or a E500 laptop hooked up to E50 a month broadband.

    Cut back on the can of coke and mars bar with you chicken roll for lunch, the 20 smokes washed down with E5 pints of beer.

    Dont say your on the dole, i see them coming out of tescos with bags of beer every week with a cigarette in their mouth.


  • Registered Users, Registered Users 2 Posts: 1,972 ✭✭✭Trond


    bg07 wrote: »
    Well if someone is using the bus twice a day they will have used almost €30 worth of credit by the time the auto top transaction is completed and the money is taken from their account. Saves going into a shop 3 times in the meantime to load a tenner or even more frequently to load a fiver and you get to keep your money in your account longer. I really don't understand why someone who uses the bus everyday does not have it unless they are really on the breadline.

    The sooner the system allows people to use their contactless bank card to take the money for one fare directly from your account (as per Oyster in London) the better. As soon as that is implemented cash should no longer be accepted on the bus (again as per London). Hopefully that can be implemented in the next 2 or 3 years but giving the sluggish rollout of the leap system to date I doubt it.

    It took the Oyster 10 years to get to that point. We're getting there ourselves.....

    http://www.thejournal.ie/leap-card-top-up-near-field-communication-1717020-Oct2014/


  • Registered Users, Registered Users 2 Posts: 247 ✭✭bg07


    Trond wrote: »
    It took the Oyster 10 years to get to that point. We're getting there ourselves.....

    http://www.thejournal.ie/leap-card-top-up-near-field-communication-1717020-Oct2014/

    Rolling out existing & proven technology should be quicker than rolling out relatively new technology in London.

    The lack of ambition regarding contactless bank card payment from the NTA in this article is disturbing

    bank-cards-may-soon-be-used-for-transport-fares-donohoe-says


  • Closed Accounts Posts: 803 ✭✭✭jungleman


    I can safely say I'm not happy with the price of Dublin Bus, it hasn't really come in line with improvements in recent years. Since I have started using DB regularly, the price of a student 5 day rambler ticket (which I now get on my leap card) has increased from €15.00 to €21.50. In the space of what, 5 years, that is a ridiculous increase. That's not counting the increases in non-student rambler tickets, increases in cash fares throughout the years.

    And for what? WiFi on buses? Electronic signs at some of the stops? As a subsidised company, the fare increases are just too much. Especially for students, there is feck all value there. It's not just DB though, it's Irish public transport in general. The fare on the 109 Bus Eireann route (which I use) is astronomical. Because it's such a busy route, the fare is jacked up to subsidise other routes. The price of Irish Rail is ever increasing, and for what? Less carriages, old and slow trains?

    Pricing is a huge issue which needs to be looked at regarding Irish public transport as a whole. These companies can't keep increasing prices every 12 months, eventually something has to give. Dublin is earmarked for very near future development as being cyclist and pedestrian friendly - this means larger footpaths and the introduction of cycle lanes throughout the city over the next few years. So if public transport bodies don't get their act together very soon and start introducing fair prices, they'll find their customer base will just choose to avail of free alternatives.


  • Registered Users, Registered Users 2 Posts: 10,399 ✭✭✭✭ThunbergsAreGo


    mmmcake wrote: »
    Nonsense, so you are posting here on a E500 phone on a 24 month E50 contract or a E500 laptop hooked up to E50 a month broadband.

    Cut back on the can of coke and mars bar with you chicken roll for lunch, the 20 smokes washed down with E5 pints of beer.

    Dont say your on the dole, i see them coming out of tescos with bags of beer every week with a cigarette in their mouth.

    Well i dont smoke, bring my own lunch to work, dont have a contract and use my TaxSaver ticket but you have your little rant there :rolleyes::rolleyes:

    If you read the rest of the post you would see I would advocate just paying the minimum fee and then you would see savings from there on in. I do think the minimum fee is quite high from the perspective of those note using public transport that often. But thats not a Dublin Bus decision.

    Not a fan of the Wi-Fi (great for tourists), but the RTPI and signs at the bus stops are great, especially on these cold mornings


  • Registered Users, Registered Users 2 Posts: 656 ✭✭✭clairek6


    Im happy with it. 30 day student rambler works out at three euro a day for unlimited buses.


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  • Registered Users, Registered Users 2 Posts: 29,185 ✭✭✭✭end of the road


    Mahogany wrote: »
    Only a while ago I was on an hour and a half bus journey in France on an Intercity route. It was 1.50...

    Don't listen to the people shouting you down OP, you are dead right, DB is a joke, drivers need to learn customer service skills and buses need to arrive at the time stated give or take 5 mins not bloody 20 minutes!

    While Leap is useful it's still a pain in the hole to top up unless you live near a Dart station or a shop that does top ups, and the latter are rare. It's also still too dear in comparison to bus services in other countries.
    the government isn't going to fund public transport as much as it once did for the forseeable at least, therefore the passenger must pay. busses are late mostly due to traffic. the majority of drivers have customer service skills, but realistically customers should do research before they travel so to keep down dwell times.

    I'm very highly educated. I know words, i have the best words, nobody has better words then me.



  • Registered Users, Registered Users 2 Posts: 29,185 ✭✭✭✭end of the road


    jungleman wrote: »
    I can safely say I'm not happy with the price of Dublin Bus, it hasn't really come in line with improvements in recent years. Since I have started using DB regularly, the price of a student 5 day rambler ticket (which I now get on my leap card) has increased from €15.00 to €21.50. In the space of what, 5 years, that is a ridiculous increase. That's not counting the increases in non-student rambler tickets, increases in cash fares throughout the years.

    And for what? WiFi on buses? Electronic signs at some of the stops? As a subsidised company, the fare increases are just too much. Especially for students, there is feck all value there. It's not just DB though, it's Irish public transport in general. The fare on the 109 Bus Eireann route (which I use) is astronomical. Because it's such a busy route, the fare is jacked up to subsidise other routes.

    government subsidy keeps getting cut. someone has to pay. thats the reality. i agree prices should come down a bit but where in the world do prices come down for transport? they seem to always go up.
    jungleman wrote: »
    The price of Irish Rail is ever increasing, and for what? Less carriages, old and slow trains?

    what old trains. the oldist trains on the network are 20 years old and are based down in cork operating local services. everything else is between 8 and 14 years old. thats all pittence for a train.
    jungleman wrote: »
    Pricing is a huge issue which needs to be looked at regarding Irish public transport as a whole. These companies can't keep increasing prices every 12 months, eventually something has to give. Dublin is earmarked for very near future development as being cyclist and pedestrian friendly - this means larger footpaths and the introduction of cycle lanes throughout the city over the next few years. So if public transport bodies don't get their act together very soon and start introducing fair prices, they'll find their customer base will just choose to avail of free alternatives.

    what else are they going to do? ourselves and the UK are always putting up prices for transport. people need to realize if we want public transport it has to be payed for. that will mean the government and the passenger paying as much of these services aren't proffitable on their own, but are socially necessary to get people to and from work in turn helping the economy.

    I'm very highly educated. I know words, i have the best words, nobody has better words then me.



  • Closed Accounts Posts: 44 paulosam


    mmmcake wrote: »
    This type of statement never ceases to amaze, you no doubt have plenty of money for smokes and alcohol.

    Don't know if your above comment was actually serious, but I'd definitely suggest listening to less Joe Duffy and joining us in the real world if it was!Also, not that it's any of your business, but I don't have plenty of money for anything to be honest. I don't smoke and I drink 2 or 3 times a year.

    My hours can change every week, so I can't guarantee that I'd have (a not insignificant to me) 30 quid in my account at whatever time the auto top up is triggered, which would then cost me more money/hassle for being overdrawn etc. If the amount was 15 I'd be far more likely to use auto top up.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,008 Mod ✭✭✭✭bk


    mmmcake wrote: »
    This type of statement never ceases to amaze, you no doubt have plenty of money for smokes and alcohol.

    This is one of the most horrible and offensive posts I've ever read! You need a serious reality check :mad:

    €40 is an awful lot of money for a lot of people who are unemployed or earning minimum wage.

    My girlfriend is one of these people. She earns the minimum wage while working an incredibly difficult job in a bar till 4am, 5 nights a week. She doesn't have a €500 phone or drink/smoke, most of the money she earns goes to just getting by and paying for her studies, which she does from 9am every morning (yes after getting home at 4am)!

    And she never complains, a true wonder woman.

    She has a Leap card, but can only afford to put €10 on it at a time. So she is constantly going into shops to top up, but most people aren't willing to do that.

    Of course that would be completely unnecessary if the ticket machines supported contactless debit cards like in London.

    And non of this is unusual, there is a massive numbers of foreign students here living 5 or 6 people in a two bed apartment and just scraping by.

    I'm as mad as hell after just reading your ridiculous post.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,008 Mod ✭✭✭✭bk


    AlekSmart wrote: »
    Personally ,I believe this Leapcard Soft-Launch mallarkey has outlived it's usefulness,and it's time to get real about saving people from themselves...Introduce a Flat CASH FARE of €3.00Adult / €2.00Child and let it sort itself out.

    This, big time. The introduction of Leap has been a major failure. The approach they took of gradually widening the difference between cash and Leap is a massive failure. I guess they thought it would gradually move people over to Leap. Instead it has had the opposite effect, with people instead getting gradually used to the higher and higher cash fares. Psychology it just doesn't seem like that big of a change when the cash price increases by 10 to 20c every year. You just gradually get use to the higher price and don't bother to switch to Leap.

    In fact I'd say it should become a case study for how to not introduce a new ticketing system.

    Instead from day one, they should have introduced Leap at a €2.00 flat fare and made cash a €4 flat fare. Such a big difference from day one would have shocked most people into quickly switching to Leap.

    However having said that, the DB ticket machines probably wouldn't have been able to handle such a massive swap over to Leap.

    Now what I would do, is first introduce new ticket machines as fast as possible. Machines which can quickly process Leap transactions and support contactless debit cards and online top-ups on the bus. Once that is done, then introduce a €2/€4 flat fare.


  • Registered Users, Registered Users 2 Posts: 433 ✭✭kildarecommuter


    Travel regular enough using Dublin Bus find service good and never had any problems with drivers, agree on the fare structure being awkward but have a feeling this may be down to NTA.


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  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,008 Mod ✭✭✭✭bk


    Travel regular enough using Dublin Bus find service good and never had any problems with drivers, agree on the fare structure being awkward but have a feeling this may be down to NTA.

    The Dublin Bus stage fare structure has been in place for decades before the NTA was created!


  • Registered Users, Registered Users 2 Posts: 14,005 ✭✭✭✭AlekSmart


    bk wrote: »

    In fact I'd say it should become a case study for how to not introduce a new ticketing system.

    Instead from day one, they should have introduced Leap at a €2.00 flat fare and made cash a €4 flat fare. Such a big difference from day one would have shocked most people into quickly switching to Leap.

    However having said that, the DB ticket machines probably wouldn't have been able to handle such a massive swap over to Leap.

    Now what I would do, is first introduce new ticket machines as fast as possible. Machines which can quickly process Leap transactions and support contactless debit cards and online top-ups on the bus. Once that is done, then introduce a €2/€4 flat fare.

    With a single Flat Fare for both modes,the Wayfarer TGX would have no problems at all,particularly if the switchover was as rapid and definite as bk suggests.

    Having 16 seperate fares divided between the 2 constantly switching modes,was never going to work well.

    I'd suggest you'll travel far and wide in the EU before finding a City of comparable size charging by the Fare-Stage mode,although it did serve the Bianconi cars well be all accounts ?


    Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.

    Charles Mackay (1812-1889)



  • Moderators, Sports Moderators Posts: 15,694 Mod ✭✭✭✭dfx-


    To the OP question, I'm more than happy with the price (though I'd be a heavy user and easily reach the cap).

    The service on the vast majority of routes is far better than most people think in my opinion. Last night my commute involved the 70, 270, 239, 76, 56A and 79. It all worked together seamlessly off-peak, even with infrequent or orbital routes. Most city centre routes are also fine. The 130 is excellent, 40D, 27B, 31s, 25s.

    Where the problem lies in the service is the butchered arterial cross-city routes where you would think more effort is worth it to DB. The service level on the 4, 16, 13, 39A, 15 and 145 is terrible. To be waiting the scheduled 20-30 minutes for any of these routes (or 60 minutes for the 4) is ridiculous from a customer perspective, before you add reliability issues around how long the routes are.

    Then there's the 27 and 40 whose scheduled frequency is fine at peak, but have all sorts of 40C and especially 27C caveats. The one successful cross city route is possibly the 14, but it is much shorter compared to the major corridor routes.

    It's a very odd situation to have it that the high volume, dependable-custom routes provide a worse experience than those on lower demand, infrequent or orbital routes. Remind me which the NTA is focusing on again...


  • Registered Users, Registered Users 2 Posts: 8,219 ✭✭✭Calina


    mmmcake wrote: »
    This type of statement never ceases to amaze, you no doubt have plenty of money for smokes and alcohol.

    I see a bunch of people have already pulled you up for the ignorance of this statement but I'd like to reiterate: people who generalise like this are out of touch with the real world. Some people have to manage their money day to day and it's not for cigarettes and alcohol either.
    bk wrote: »
    This, big time. The introduction of Leap has been a major failure.

    The issue I have with Leap is not really that it's taken a long time to introduce but that it didn't solve the problems I see with Dublin Bus. Put simply, in a lot of cases, the unlimited journey passes weren't really attractive for enough people, even regular commuters.
    bk wrote: »
    The approach they took of gradually widening the difference between cash and Leap is a massive failure.

    I would agree that this was a bad idea.
    bk wrote: »
    I guess they thought it would gradually move people over to Leap.

    My issue is that they should not have been looking to move most people over to Leap, but to move most people over to some sort of weekly or monthly passes. IMO, of course.

    On a general note, however, it's interesting to see that there are several problems in Dublin and however you slice up looking at little details, like how Leap works, it doesn't deal with the problems. Dublin is a low density city which doesn't have a flat fare on its bus route. The different modes of traffic are badly integrated to be frank and if you need a mode or vehicle change mid journey, your journey time is generally not reliable.

    The reason for that is the shape of Dublin on the ground. The areas which need to be served by urban transport are comparatively large. This means that things like metros and tram systems are always going to cost more than they do in other places. Collectively, the city doesn't want to deal with this. You can see it in the argument over the BRT from Swords - it is a crazy idea to build that in the interim because as designed it isn't even adequate for the needs.

    Arguments that "we subsidise Dublin Bus and it's still expensive and lousy" miss the fact that we also don't want to live in 5 story high apartment blocks and even where we do plan them, we don't plan them coherently with public transport in mind, that really, if you wanted a reasonably decent and regular tram or metro system from UCD to the city centre, it really is only worth it if you level most of the houses in Dublin 4 and replace them with apartment blocks.

    There's a choice to be made here and I don't see Dubs making it in favour of public transport. You only have to look at the property demand to know that the decisions are made in favour of low density housing. And the cost of that is an expensive and comparatively slow public transport system.


  • Registered Users, Registered Users 2 Posts: 14,005 ✭✭✭✭AlekSmart


    dfx- wrote: »
    To the OP question, I'm more than happy with the price (though I'd be a heavy user and easily reach the cap).

    The service on the vast majority of routes is far better than most people think in my opinion. Last night my commute involved the 70, 270, 239, 76, 56A and 79. It all worked together seamlessly off-peak, even with infrequent or orbital routes. Most city centre routes are also fine. The 130 is excellent, 40D, 27B, 31s, 25s.

    Where the problem lies in the service is the butchered arterial cross-city routes where you would think more effort is worth it to DB. The service level on the 4, 16, 13, 39A, 15 and 145 is terrible. To be waiting the scheduled 20-30 minutes for any of these routes (or 60 minutes for the 4) is ridiculous from a customer perspective, before you add reliability issues around how long the routes are.

    Then there's the 27 and 40 whose scheduled frequency is fine at peak, but have all sorts of 40C and especially 27C caveats. The one successful cross city route is possibly the 14, but it is much shorter compared to the major corridor routes.

    It's a very odd situation to have it that the high volume, dependable-custom routes provide a worse experience than those on lower demand, infrequent or orbital routes. Remind me which the NTA is focusing on again...



    Some excellent contributions to this thread for sure !

    When the chaff-filter is used,the actual important issues stand-out.

    These are,in the main infrastructural and planning related,both area's where Dublin's development was well and truly hi-jacked by a,by now,well known and appreciated cabal of dangerously incompetent middle ranking administrators spread through Central and Local Administration.

    The beginning of this rot appears to have been in the mid 1950's when the first attempts at high-density urban living were revealed..a lá Ballymun.

    It's been dealt with on so many fora,but for me the Ballymun Public Transport experience can be summed up in one class of Bus....The Short-Wheelbase C,which was fully expected to provide any and all of those new-living folks Public Transport requirements for ever and a day.....

    In reality,Irish Public Administration has never really shrugged off that principle,of the lowest possible dominator being the most favoured one administratively......even the much praised Luas,had a seriously blonde introduction in which the RPA's absolute insistance on 30 mtr tramset's threatened to implode the Red-Line,until the RPA were dragged,kicking & screaming into the 10mtr extension (Which they INSISTED would not be possible) :o

    The routes mentioned in dfx's post are the,by now,infamous,products of the well-meaning "Network Direct" programme,which of itself remains a good basis for the City's Bus Service.

    However,as can be seen daily,it CANNOT work if attempted on top of a Civic unwillingness to actively recognize the requirements.

    This is NOT London...DCC are NOT Tfl....and we need to be wary of attempting TfL style solutions to problems without any guarantee of TfL style centralized resources to provide the muscle.

    dfx's final paragraph just about sums it all up really.....

    ;)


    Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.

    Charles Mackay (1812-1889)



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  • Registered Users, Registered Users 2 Posts: 14,005 ✭✭✭✭AlekSmart


    Calina wrote: »
    .
    My issue is that they should not have been looking to move most people over to Leap, but to move most people over to some sort of weekly or monthly passes. IMO, of course.

    On a general note, however, it's interesting to see that there are several problems in Dublin and however you slice up looking at little details, like how Leap works, it doesn't deal with the problems. Dublin is a low density city which doesn't have a flat fare on its bus route. The different modes of traffic are badly integrated to be frank and if you need a mode or vehicle change mid journey, your journey time is generally not reliable.

    Arguments that "we subsidise Dublin Bus and it's still expensive and lousy" miss the fact that we also don't want to live in 5 story high apartment blocks and even where we do plan them, we don't plan them coherently with public transport in mind, that really, if you wanted a reasonably decent and regular tram or metro system from UCD to the city centre, it really is only worth it if you level most of the houses in Dublin 4 and replace them with apartment blocks.

    There's a choice to be made here and I don't see Dubs making it in favour of public transport. You only have to look at the property demand to know that the decisions are made in favour of low density housing. And the cost of that is an expensive and comparatively slow public transport system.

    Just about sum's it all up really...excellent concise post....essentially we,as a society,remain ambivalent to beneficial change,particularly mid-to long term change.

    The Leapcard,in microcosm,shows that,as large numbers of people grumble and snarl about the price of the Busfare,whilst steadfastly ignoring a FREE means of securing a 20% cheaper mode.....:confused:

    We are an odd culture,in a way,that often strives to maximize the perceived injustice,yet ignores the advances....(€2.15 fare reduced to €2.05 ) ;)

    I'm afraid,it's a Top down situation,cos we are definitely not wired to effect the changes from the Bottom up !!


    Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.

    Charles Mackay (1812-1889)



  • Closed Accounts Posts: 5,761 ✭✭✭cdebru


    AlekSmart wrote: »
    [/B]

    Some excellent contributions to this thread for sure !

    When the chaff-filter is used,the actual important issues stand-out.

    These are,in the main infrastructural and planning related,both area's where Dublin's development was well and truly hi-jacked by a,by now,well known and appreciated cabal of dangerously incompetent middle ranking administrators spread through Central and Local Administration.

    The beginning of this rot appears to have been in the mid 1950's when the first attempts at high-density urban living were revealed..a lá Ballymun.

    It's been dealt with on so many fora,but for me the Ballymun Public Transport experience can be summed up in one class of Bus....The Short-Wheelbase C,which was fully expected to provide any and all of those new-living folks Public Transport requirements for ever and a day.....

    In reality,Irish Public Administration has never really shrugged off that principle,of the lowest possible dominator being the most favoured one administratively......even the much praised Luas,had a seriously blonde introduction in which the RPA's absolute insistance on 30 mtr tramset's threatened to implode the Red-Line,until the RPA were dragged,kicking & screaming into the 10mtr extension (Which they INSISTED would not be possible) :o

    The routes mentioned in dfx's post are the,by now,infamous,products of the well-meaning "Network Direct" programme,which of itself remains a good basis for the City's Bus Service.

    However,as can be seen daily,it CANNOT work if attempted on top of a Civic unwillingness to actively recognize the requirements.

    This is NOT London...DCC are NOT Tfl....and we need to be wary of attempting TfL style solutions to problems without any guarantee of TfL style centralized resources to provide the muscle.

    dfx's final paragraph just about sums it all up really.....

    ;)


    Network direct is OK but minus the cross city routes, they are too long, unreliable, difficult to regulate without depriving huge swathes of a bus service. and have made the amalgamated routes less useful not more. With the resources currently in the cross city routes they can provide good reliable separate routes but the sum of the parts doesn't make a better cross city route.


  • Registered Users, Registered Users 2 Posts: 14,005 ✭✭✭✭AlekSmart


    cdebru wrote: »
    Network direct is OK but minus the cross city routes, they are too long, unreliable, difficult to regulate without depriving huge swathes of a bus service. and have made the amalgamated routes less useful not more. With the resources currently in the cross city routes they can provide good reliable separate routes but the sum of the parts doesn't make a better cross city route.

    That's my point....without the guarantee of the non-Dublin Bus specific elements the potential benefits cannot be achieved......not even close :confused:


    Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.

    Charles Mackay (1812-1889)



  • Moderators, Sports Moderators Posts: 15,694 Mod ✭✭✭✭dfx-


    The artery routes are the ones that matter the most, they should be the ones given most care and attention. They are the heart of the network and they are the regular customers.

    The 1640 ex-Grange Castle 13 can take 2 hrs 20 minutes to get to the airport and return straight back. That route is far too long. You can get to Galway and Belfast in that time. The 51B and 51C was an excellent, faultless service at every 20 minutes.


  • Registered Users, Registered Users 2 Posts: 27,564 ✭✭✭✭steddyeddy


    AlekSmart wrote: »
    [/B]

    Some excellent contributions to this thread for sure !

    When the chaff-filter is used,the actual important issues stand-out.

    These are,in the main infrastructural and planning related,both area's where Dublin's development was well and truly hi-jacked by a,by now,well known and appreciated cabal of dangerously incompetent middle ranking administrators spread through Central and Local Administration.

    The beginning of this rot appears to have been in the mid 1950's when the first attempts at high-density urban living were revealed..a lá Ballymun.

    It's been dealt with on so many fora,but for me the Ballymun Public Transport experience can be summed up in one class of Bus....The Short-Wheelbase C,which was fully expected to provide any and all of those new-living folks Public Transport requirements for ever and a day.....

    In reality,Irish Public Administration has never really shrugged off that principle,of the lowest possible dominator being the most favoured one administratively......even the much praised Luas,had a seriously blonde introduction in which the RPA's absolute insistance on 30 mtr tramset's threatened to implode the Red-Line,until the RPA were dragged,kicking & screaming into the 10mtr extension (Which they INSISTED would not be possible) :o

    The routes mentioned in dfx's post are the,by now,infamous,products of the well-meaning "Network Direct" programme,which of itself remains a good basis for the City's Bus Service.

    However,as can be seen daily,it CANNOT work if attempted on top of a Civic unwillingness to actively recognize the requirements.

    This is NOT London...DCC are NOT Tfl....and we need to be wary of attempting TfL style solutions to problems without any guarantee of TfL style centralized resources to provide the muscle.

    dfx's final paragraph just about sums it all up really.....

    ;)

    Says the guy who thanked a post accusing another poster of spending all income on cigarettes and booze.


  • Registered Users, Registered Users 2 Posts: 29,185 ✭✭✭✭end of the road


    steddyeddy wrote: »
    Says the guy who thanked a post accusing another poster of spending all income on cigarettes and booze.


    his post still stands and is valid though

    I'm very highly educated. I know words, i have the best words, nobody has better words then me.



  • Closed Accounts Posts: 5,761 ✭✭✭cdebru


    dfx- wrote: »
    The artery routes are the ones that matter the most, they should be the ones given most care and attention. They are the heart of the network and they are the regular customers.

    The 1640 ex-Grange Castle 13 can take 2 hrs 20 minutes to get to the airport and return straight back. That route is far too long. You can get to Galway and Belfast in that time. The 51B and 51C was an excellent, faultless service at every 20 minutes.

    Yes and joining arterial routes just doesn't work when you don't have the bus priority measures to ensure a regular fast journey time, all you end up with is buses stuck arriving late, and because of limits on drivers hours you are limited to what if anything you can do with bus when it eventually arrives, which why people are seeing untimetabled C versions, and why estates are left with no service for hours etc 27 arrives late at clarehall, to try and get it back and ensure driver is not over his hours they go straight down the malahide road so no service through coolock, then the same thing happens over in tallaght and the bus goes straight up the N81 at peak times this can be happening to one bus after another so no services in the estates the 27 is supposed to serve and the same is happening on other cross city routes.


  • Banned (with Prison Access) Posts: 86 ✭✭dublinstevie


    dfx- wrote: »
    The artery routes are the ones that matter the most, they should be the ones given most care and attention. They are the heart of the network and they are the regular customers.

    The 1640 ex-Grange Castle 13 can take 2 hrs 20 minutes to get to the airport and return straight back. That route is far too long. You can get to Galway and Belfast in that time. The 51B and 51C was an excellent, faultless service at every 20 minutes.

    The 13 doesnt go to the airport


  • Closed Accounts Posts: 5,761 ✭✭✭cdebru


    The 13 doesnt go to the airport

    Theres no 16:40 either so putting on my dearstalker hat and doing my best sherlock Holmes impression he meant the 16 from Grange road at 16:40 to the airport. Elementary old boy.


  • Registered Users, Registered Users 2 Posts: 623 ✭✭✭David086


    Have to agre with regards to the 13 from Grange Castle to town. An extremely poor planned route imo. During rush hour it can take 90 mins from town to Clondalkin. Increase the frequency of the 69 or return the 51s!


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