Paid Survey sites - Irish Opinions, Acumen, RedC etc

BlueTopaz · 18-06-2018 6:50pm

I've spent the day on the phone about this. Basically, as far as I can see, you can put in GDRP data request to IO. The thing is that they are registered in the UK so may have to put in request with both the Data Commisioner here AND in the UK. This was according to a webchat I had with the UK IOC today. You basically write to IO (there are template letters on both sites u can use) and state your concerns and request data. Now I also had a webchat today with 1 of IO's reps and said that I was doing this. She said that the only info they have2 provide is name adress, account details, etc and they dont have2 provide details of complaints. I went back to IOC and Data Protection here and they say otherwise. I think that IO are now basically giving people the middle finger and counting on the fact that most people simply will give up and drop the matter. Well that won't work with me because I've submitted data requests from IO, both here and in the UK together with a letter saying that I consider their accusations slanderous to my good character (which they are if they make allegation and refuse to reveal the nature of them!!). They now have a month to respond before I escalate the case further. Also as soon as I can get a webchat started with UK trading standards and their consumer affairs I will be opening a case there also. I urge people here to do the same also. It's not right that they should just be allowed to do this to honest people. Incidentally the rep in IO I had the webchat with today was the same person who sent the email Friday night last, accusing me of dishonesty. She nearly died when she realised who she was speaking to! Serves her right.

Postgrad10 · 18-06-2018 9:05pm

OmegaGene wrote: »

No nothing in my spam, I think I check it so often I’m doing the survey before they get chance to email
Just completed one for €1.50, need another fiver for my next card
Getting Tesco cards lately so free food and a few toys for the small fella

Same here. I'm 25 cents of my next 10euro. The gift cards come in so handy for Tesco shopping.

BlueTopaz · 18-06-2018 11:24pm

Sorry a typo in my above post - ICO (information Comissioners Office) in the UK, NOT the IOC!! Somehow I don't think the International Olympic Committee would have much to say about irish opinions LOL!!!

ballina1953 · 19-06-2018 5:39pm

ballina i got dumped about two months ago was owed 82 euro

OmegaGene · 19-06-2018 5:45pm

Red c one came in for a fiver today
Happy days

BlueTopaz · 19-06-2018 8:11pm

Identical email to what I got the other nite. Its the same old rubbish they are trotting out to everyone. Incidentially I rang the Joe Duffy Liveline research team this morn.....they are very interested in the story and asked how many ppl had this been done to, how much ppl had lost etc. I said that I was a member of a forum and wud ask around. So your idea of getting a number of ppl who has had this exoerience is a great idea. We could nominate a spokesperson to speak to Joe....indeed I could have spoken2 him on air this afternoon but I had a hospital appointment!! Name and shame its only way!! Incidentially, the customer services agent I was speaking to yest was the same woman who emailed me the other night. She didn't realise until it was too late!! I asked her if she was proud of what she was doing, accusing innocent people of dishonesty. She said "I dont make the decisions, I just do what I'm told". "Funny that" I replied "the Nazis said the very same thing". She then cut off the chat LOL!!! Well, if ur gonna do these companies dirty work for them, knowing full well its wrong, then be prepared for a backlash somewhere along the line!! Karma's a biatch hehe!!

OmegaGene · 19-06-2018 8:38pm

I’m not surprised she cut off the chat, you compared the telephone operator to a Nazi and that’s a lousy thing to say

ytpe2r5bxkn0c1 · 19-06-2018 8:47pm

BlueTopaz wrote: »

Identical email to what I got the other nite. Its the same old rubbish they are trotting out to everyone. Incidentially I rang the Joe Duffy Liveline research team this morn.....they are very interested in the story and asked how many ppl had this been done to, how much ppl had lost etc. I said that I was a member of a forum and wud ask around. So your idea of getting a number of ppl who has had this exoerience is a great idea. We could nominate a spokesperson to speak to Joe....indeed I could have spoken2 him on air this afternoon but I had a hospital appointment!! Name and shame its only way!! Incidentially, the customer services agent I was speaking to yest was the same woman who emailed me the other night. She didn't realise until it was too late!! I asked her if she was proud of what she was doing, accusing innocent people of dishonesty. She said "I dont make the decisions, I just do what I'm told". "Funny that" I replied "the Nazis said the very same thing". She then cut off the chat LOL!!! Well, if ur gonna do these companies dirty work for them, knowing full well its wrong, then be prepared for a backlash somewhere along the line!! Karma's a biatch hehe!!

Not at all surprised she cut you off, with offensive talk like that. You'd want to temper your language when talking to Joe.

pgj2015 · 19-06-2018 8:51pm

i was dumped by IO for the same reason as the rest have been, was with them about 6 years, was owed 2 euro.

Thepoet85 · 19-06-2018 8:56pm

Just adding my name to the list.

My dad was with them for 5 years and at the time of being banned had â‚¬67.50 on credit.He was made redundant years ago and did these to pass the time and to help with the shopping bills.

They shouldn't be able to get away with things like this.

jluv · 19-06-2018 9:00pm

It looks at the moment that I will suffer the same fate. 30 euro to be claimed in rewards. I did "chat" with a really nice girl today though on the site. Asked me for a lot more info than last guy and did seem like she wanted to help and was very polite. however all she could tell me was that my requests had been received and are under review by the relevant team and that I would be notified by email of outcome.She couldn't say how long the process would take. So i said I would be patient and await outcome and not submit anymore request till then.
Now the outcome may well be the same as others but her handling of my situation today has at least made me feel SOMEONE is trying to help..
Going to sit it out and see what happens..

19-06-2018 9:20pm

Im another who was let go. Had only a few euro in the account at the time.

Tried the whole data line but they sent me a file with minimum details about me on it. Nothing about the "complaints" which they had received.

BlueTopaz · 19-06-2018 9:21pm

Fair enuf I didn't expect anything less than she would cut off the chat. It serves her right and I don't regret saying it. Its also lousy for her to email me and other people saying we are dishonest - in fact its close2 slander. Tell u what - agree to disgree and u handle IO ur way, I'll handle them mine.

BlueTopaz · 19-06-2018 9:22pm

Was that the Irish or UK agency?

19-06-2018 9:27pm

BlueTopaz wrote: »

Was that the Irish or UK agency?

A direct request to irish Opinions themselves.

BlueTopaz · 19-06-2018 9:29pm

Errrr... I never said I was going to talk to Joe!! I rang their research team to ask if they could look into it....they would prob have to do some background checks on IO and research on similar forums to this before broadcasting anything. After all our consumer affairs in Irelandis worse than useless in these type of cases so ppl are then forced to name and shame unfortnately.

BlueTopaz · 19-06-2018 9:35pm

They told me the same thing yest but the UK ICO say different. I would advise u now to complain directly to tbe data protection here and in the UK just explain the allegations made against u, IO's response and that you are not satisfied. Let them handle it from there. I think that IO is being delibetately obstructive by doing that.....more or less giving u the middle finger.....hoping you will just cave in and go away.

Naid23 · 19-06-2018 11:59pm

sugarman wrote: »

List of posters effected so far...

1. Sugarman
2. BlueTopaz
3. ballina1953
4. pgj2015
5. ThePoet85
6. jluv
7. TheTorment

Me too.

ballina1953 · 20-06-2018 12:00am

sugarman probably dozens of others who are nt on or do nt know about this forum

OmegaGene · 20-06-2018 12:06am

Naid23 wrote: »

Me too.

You forgot the #
#metoo
😂

Mountjoy Mugger · 20-06-2018 8:00am

Anyone get a peculiar points total added on ShopandScan this month?

ballina1953 · 20-06-2018 8:56am

they add on points for the month of your birthday which is very nice

Mountjoy Mugger · 20-06-2018 11:21am

OmegaGene wrote: »

Did you win the monthly prize draw ?

It's the boards.ie way, I suppose :rolleyes:. Answer a question with another question.

It was a system glitch that they're working on.

bmc58 · 20-06-2018 1:16pm

sugarman wrote: »

Surprise, surprise :rolleyes:

I too wont be letting this go and will be chasing it up with a GDPR request. I will also be contacting all of their partners, clients and suppliers making them fully aware of their dealings.

Can we get a list of boards.ie users effected? Just to put even a rough figure on it.

I'm one.

bmc58 · 20-06-2018 1:20pm

OmegaGene wrote: »

I’m not surprised she cut off the chat, you compared the telephone operator to a Nazi and that’s a lousy thing to say

it's a rotten lousy thing IO are doing as well.They took €36.50 from me for hours of honest work.

Ladybird37 · 20-06-2018 1:22pm

Naid23 wrote: »

Me too.

I was dumped by IO in Feb too. Had €8 in credit. Emailed them and received the same response as you guys dispite the fact I have only ever been honest with my answers

Edit to add: I'm also having problems with logging into my survey-strange!!

bmc58 · 20-06-2018 1:25pm

Ladybird37 wrote: »

I was dumped by IO in Feb too. Had €8 in credit. Emailed them and received the same response as you guys dispite the fact I have only ever been honest with my answers

Edit to add: I'm also having problems with logging into my survey-strange!!

Me Tooo.

Naid23 · 20-06-2018 4:59pm

I challenged then to provide proof of my so called false info. This is the answer i got back

“We took the aforementioned action after reviewing the accuracy and attentiveness of your account activity. As a renowned market research provider, we take the validity of our research data very seriously and needed to take steps to address the matter.
We appreciate your time on our panel but, as previously stated, we unfortunately have no option other than to permanently suspend your account”

Nonsense!!

20-06-2018 5:13pm

Naid23 wrote: »

I challenged then to provide proof of my so called false info. This is the answer i got back

“We took the aforementioned action after reviewing the accuracy and attentiveness of your account activity. As a renowned market research provider, we take the validity of our research data very seriously and needed to take steps to address the matter.
We appreciate your time on our panel but, as previously stated, we unfortunately have no option other than to permanently suspend your account”

Nonsense!!

Same as what I got word for word

Bilboss · 20-06-2018 5:44pm

Desperate carry on by IO. Anyone know what the deal is with MySurvey? Been a week now and still cannot log in.

freshpopcorn · 20-06-2018 5:56pm

I don't know if it happened to anybody else but I noticed over the past two months I've heard nothing from Ideas Panel. It was last night I noticed that all the surveys weren't going into the inbox the normally went into.

ytpe2r5bxkn0c1 · 20-06-2018 6:02pm

freshpopcorn wrote: »

I don't know if it happened to anybody else but I noticed over the past two months I've heard nothing from Ideas Panel. It was last night I noticed that all the surveys weren't going into the inbox the normally went into.

Coming as normal here.

jluv · 20-06-2018 7:14pm

Bilboss wrote: »

Desperate carry on by IO. Anyone know what the deal is with MySurvey? Been a week now and still cannot log in.

I received an email from MySurvey today to say they will have a technical fix in place by the weekend and that I should be able to log in then.

Postgrad10 · 20-06-2018 10:40pm

Naid23 wrote: »

I challenged then to provide proof of my so called false info. This is the answer i got back

“We took the aforementioned action after reviewing the accuracy and attentiveness of your account activity. As a renowned market research provider, we take the validity of our research data very seriously and needed to take steps to address the matter.
We appreciate your time on our panel but, as previously stated, we unfortunately have no option other than to permanently suspend your account”

Nonsense!!

"Renowned market research company" , egotistical and ingenuine more like. Imagine calling yourself renowned. They need to show humility .

OmegaGene · 20-06-2018 11:39pm

Getting a few 2 minute surveys from irish opinions and they are paying 50 cent
Seems to pay better than the 20 minute ones for €1 or €1.50

pgj2015 · 20-06-2018 11:47pm

has anyone who has been dumped by IO ever asked them for the balance on their account?

doligd7 · 21-06-2018 7:47pm

sugarman wrote: »

List of posters effected so far...

1. Sugarman
2. BlueTopaz
3. ballina1953
4. pgj2015
5. ThePoet85
6. jluv
7. TheTorment

ME TOO

malcy · 22-06-2018 6:03pm

Having a fair few problems with IO as well this week.

I hadn't done any in a while so jumped on and rose to a fiver pretty quickly. A 1.50 survey came up so i went to click on that but my anti-virus blocked the page saying the site the survey was on was infected with Malware. Emailed IO about this but find that they usually take a week to reply.

A lot of surveys ask for DOB etc then just give an error message. Today i got about 75% through a survey before the next page told me that the survey was down for maintenance. I looked in my survey history and there was no record of it. So that's anther email fired of to them.

I'm 75 cents away from another Amazon voucher so hope they don't shaft me like that waste of space OpinionWorld did. They told me i was doing surveys out of Ireland but waited until i went to cash out before terminating my account and taking weeks to give me an explanation as to why. When I told them I wasn't and that I was disgusted by their attitude in their emails, the length of time that it was taking them to reply to my emails and that they had done me out of money that was owed to me they just stopped replying to me. Utter useless cretins.

pgj2015 · 23-06-2018 11:27am

mysurvey is back up and running

AndrewJRenko · 23-06-2018 11:47am

"You do not meet the criteria" after 82%? Ah here.

At least I have the evidence on screen, so hopefully IO will pay up.

AndrewJRenko · 24-06-2018 4:32pm

Another one crashed on IO today - bit a mixture of shopping (Aldi I think), mortgages, tests of financial knowledge and maths skills

I had just entered text on the final 'is there anything we can do to improve' question, when I got 'Sorry, there is a problem processing your request' error.

This is getting to be a bit too regular..

OmegaGene · 24-06-2018 4:57pm

AndrewJRenko wrote: »

Another one crashed on IO today - bit a mixture of shopping (Aldi I think), mortgages, tests of financial knowledge and maths skills

I had just entered text on the final 'is there anything we can do to improve' question, when I got 'Sorry, there is a problem processing your request' error.

This is getting to be a bit too regular..

Sometimes I get that and if I go back to irish opinions later on my desk top the option is there to resume survey
These crashes on irish opinions are not happening for me much lately

I made a mistake on one from red c a while back and it was a trick question, I complained but they wouldn’t give me the credit

Fuzzy Clam · 25-06-2018 4:55pm

This nonsense has started again with IO.
Just tried to redeem 20 Euros and received the error message.
I'm not going to drop this.
They reinstated my account the last time and there is no reason for them to block me again.

bmc58 · 26-06-2018 8:28am

Fuzzy Clam wrote: »

This nonsense has started again with IO.
Just tried to redeem 20 Euros and received the error message.
I'm not going to drop this.
They reinstated my account the last time and there is no reason for them to block me again.

My case is a mirror image of yours.Tried to claim€20 in Dec '17 got the famous error message.Got on to Isabel was reinstated after a week or so.All was fine for a couple of months but got dumped again.Told I was not attentive and there were inconsistences in my answers.E mailed a few times and got no answer,gave up on these chancers.They still have €36 belonging to me.Pissed with them though after about 5 years with them.

ballina1953 · 26-06-2018 8:31am

treated the same as last two posters
had always found them above board until around xmas and suddenly a change of direction
have left me out of pocket and seething also

BlueTopaz · 26-06-2018 10:01am

Well, well, well.....wonders will never cease!! Irish Opinions reinstated my account. Got an email yesterday....no apology, no explanation, nothing.....simply stated that my account has been reactivated. Heaven only knows why. They probably will leave it awhile before trying to cut me off again. BTW Joe Duffys liveline is v interested in the story....they rang me last Fri wanting me2 go on air. Unfortunately I could not do so, as I work with special needs kids and adults, and my boss would be furious. JD show however did say that they had emailed Valued Opinions for comment, but had gotten no answer. I have seen other forums however, where other people have been claiming as recently as Friday last, that they have been cut off by IO, 1 user saying he lost money €80. Hope everyone else on here gets sorted out. My advice - submit the GDPR request to them, but if they pull the old s@@t of simply sending your name, address, etc - then forward the case on to Data Comissioner, both here and in the UK. I also made it clear to IO in my complaints letter that I would be doing this, so they knew I wasn't going to go away. Them telling you that that info is all they need to supply is, I suspect, a lie....they are simply giving people the middle finger saying that......the attitude behind it seems to be, basically "yeah, yeah, just go away now". Pesonally I will never do another of their surveys again. SCAM ARTISTS

degrassinoel · 26-06-2018 10:21am

got myself a £10 amazon.co.uk gift card from them(IO) there this morning - handy

jluv · 26-06-2018 12:55pm

I also received an e mail today stating that my account has been reinstated and they apologised for the inconvenience. i understand they need to do checks on accounts from time to time but surely an automated email to state that they are doing this would eliminate some of the headache. I lost count of the amount of emails i sent to them. This is the second time in 6 months that this has happened to me.
Anyway the first thing i did was redeem my rewards and will learn from this not to allow it to build up..

bmc58 · 26-06-2018 1:06pm

Sent them a GDPR request today and a stiff e mail.Waiting for a reply now.

bmc58 · 26-06-2018 1:12pm

jluv wrote: »

I also received an e mail today stating that my account has been reinstated and they apologised for the inconvenience. i understand they need to do checks on accounts from time to time but surely an automated email to state that they are doing this would eliminate some of the headache. I lost count of the amount of emails i sent to them. This is the second time in 6 months that this has happened to me.
Anyway the first thing i did was redeem my rewards and will learn from this not to allow it to build up..

Did you get tough with IO?Or did it just happen out of the blue?

Paid Survey sites - Irish Opinions, Acumen, RedC etc

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