* Ryanair * Ryanair * Ryanair *

Michael D Not Higgins · 11-04-2014 11:08pm

Rock Steady Edy wrote: »

Anyone else having problems with the new Ryanair website? Seems to be running very slow picking destinations and selecting the travel dates in the calendar can make the computer hang. Then if you do manage to get as far as selecting a flight and edit the destination, the outbound date jumps back to tomorrow. Not having any problems with any other website.

I blame the slide

jonnny68 · 14-04-2014 10:29pm

Misticles wrote: »

Second time on a 6.25 to STN and the quiet flight was not observed.
Lights on for the whole flight and selling of the scratch cards.

Ah yeah it's been like that now for ages, regular fliers haven't noticed any difference except the on time jingle has become even cheesier, sounds like a chipmunk on speed lol , coming back from Malaga on Sunday and the flight departs 40 minutes late, the captain apologies about the late departure and says will try and make time up but it still took 3 hours instead of 2 hours 25 minutes which is pretty standard for Dub - Mal but upon arrival the chipmunk on time jingle comes on as everyone laughs, you couldn't make it up!!

FR still a laughing stock, but on this particular occasion they did actually come in much cheaper than EI but funnily enough going over where considerably dearer.

Oryx · 14-04-2014 11:11pm

Rock Steady Edy wrote: »

Anyone else having problems with the new Ryanair website? Seems to be running very slow picking destinations and selecting the travel dates in the calendar can make the computer hang. Then if you do manage to get as far as selecting a flight and edit the destination, the outbound date jumps back to tomorrow. Not having any problems with any other website.

It's not just you. A friend of mine was complaining about it, saying it was unuseably slow. Not sure what the cause is, and I haven't used it myself to see how it is.

fr336 · 14-04-2014 11:49pm

jonnny68 wrote: »

FR still a laughing stock, but on this particular occasion they did actually come in much cheaper than EI but funnily enough going over where considerably dearer.

Oh is that so?

keithclancy · 15-04-2014 9:37am

jonnny68 wrote: »

FR still a laughing stock, but on this particular occasion they did actually come in much cheaper than EI but funnily enough going over where considerably dearer.

I think the problem is people are expecting a 1990s experience for 2014 money.

The days of flying being for the rich and classy are long gone as is the high price tag.

Saying that I've never had a problem with Ryanair and I fly quite frequently, even with the strict baggage rules I just followed them.

Time wise I've had less interruption with Ryanair than other airlines, maybe its because they fly from Smaller airports so other delays have less of a knock on effect.

Although i've had a similar experience with BMI Baby vs KLM on the same route, KLM are almost always late, wherease BMI Baby were usually always on time.

Jayop · 15-04-2014 4:16pm

Same, I've only ever been delayed twice with Ryanair (both times really badly) but every other flight has been on time or early. Their prices are great, they opened up routes from regional airports in Ireland to great destinations and if you follow their rules you'll have no problems. We always carry only hand luggage and we weigh it before leaving home to make sure it's below the weight.

In knock airport they never ever check the luggage anyway but you always get them checking everything on the way back especially from Spain.

jonnny68 · 15-04-2014 10:31pm

fr336 wrote: »

Oh is that so?

Yeah it is the amount of flights I've been on where it's departed late and they've still churned out the cringeworthy on time jingle and people just shake their heads and laugh, or have a '' WTF '' look on their face!!

fr336 · 15-04-2014 10:38pm

jonnny68 wrote: »

Yeah it is the amount of flights I've been on where it's departed late and they've still churned out the cringeworthy on time jingle and people just shake their heads and laugh, or have a '' WTF '' look on their face!!

So despite completely driving down ticket prices across Europe and being the most on-time airline in Europe, the cringy jingle means all that is for nothing? :rolleyes:

Ryanair are a victim of their success. Yes you may get slightly better service on pricier airlines, but not by much. The same airlines, the facts show, are less on time than FR and can in many instances be even trickier than them when things go pearshaped (FR have the flexibility to keep everything moving with delays rather than flat out cancelling everything when a bit of snow or whatever comes along).

The dearer airlines get away with so much compared to Ryanair it's ridiculous. People seem more interested in appearances and misplaced pride than the facts of life - nobody but the rich would be complaining about flying all over Europe (or even across the Irish sea) if it wasn't for Ryanair.

ytpe2r5bxkn0c1 · 16-04-2014 8:57am

fr336 wrote: »

So despite completely driving down ticket prices across Europe and being the most on-time airline in Europe, the cringy jingle means all that is for nothing? :rolleyes:

Ryanair are a victim of their success. Yes you may get slightly better service on pricier airlines, but not by much. The same airlines, the facts show, are less on time than FR and can in many instances be even trickier than them when things go pearshaped (FR have the flexibility to keep everything moving with delays rather than flat out cancelling everything when a bit of snow or whatever comes along).

The dearer airlines get away with so much compared to Ryanair it's ridiculous. People seem more interested in appearances and misplaced pride than the facts of life - nobody but the rich would be complaining about flying all over Europe (or even across the Irish sea) if it wasn't for Ryanair.

I think it's more a matter of them having done what they were paid to do (fly me somewhere at a given time) and then bells and whistles go off to congratulate themselves for doing so. If every service provider was to broadcast jingle's every time they met their basic level of delivery of their product the country would be awash with noise.
I accept they give me a good service at a decent price but please cut out the self congratulatory nonsense. I have flown as cheaply and as efficiently with others who just get on with it!

joeysoap · 16-04-2014 10:59am

Enzo Dirty Stance wrote: »

I think it's more a matter of them having done what they were paid to do (fly me somewhere at a given time) and then bells and whistles go off to congratulate themselves for doing so. If every service provider was to broadcast jingle's every time they met their basic level of delivery of their product the country would be awash with noise.
I accept they give me a good service at a decent price but please cut out the self congratulatory nonsense. I have flown as cheaply and as efficiently with others who just get on with it!

Agreed. Just back from short break using EJ, on time leaving Belfast and arrived slightly early, no bells or whistles, just job done. Return on time.

Booked outward flights with RY in Sept, cheaper by a mile than others, return leg however was much cheaper by AL, even allowing for that €7 credit card charge. You really have to cheak out all the prices on offer and not accept that Ryanair are always the cheapest (to be fair, they are the cheapest most of the time)

keithclancy · 16-04-2014 11:32am

jonnny68 wrote: »

Yeah it is the amount of flights I've been on where it's departed late and they've still churned out the cringeworthy on time jingle and people just shake their heads and laugh, or have a '' WTF '' look on their face!!

Departed late but arrived on time you mean.

Fred Swanson · 16-04-2014 1:12pm

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IngazZagni · 16-04-2014 1:27pm

Fred Swanson wrote: »

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And what flights are scheduled at 75 mins? The FR summer schedule has the DUB - MAN route at between 50 mins and 65 mins depending on the time of day. For comparison sake Aer Lingus flights are scheduled at between 55 mins and 70 mins!

This is just standard industry practice. All airlines pad flight times to cover for unexpected/unusual events such as strong headwinds, runway closures etc.

Michael D Not Higgins · 16-04-2014 1:45pm

IngazZagni wrote: »

And what flights are scheduled at 75 mins? The FR summer schedule has the DUB - MAN route at between 50 mins and 65 mins depending on the time of day. For comparison sake Aer Lingus flights are scheduled at between 55 mins and 70 mins!

This is just standard industry practice. All airlines pad flight times to cover for unexpected/unusual events such as strong headwinds, runway closures etc.

Not to mention that flight times are from push back at the gate from departure to arriving at the gate for arrival. Some airports are woeful for their long taxiing times.

fr336 · 16-04-2014 2:09pm

Enzo Dirty Stance wrote: »

I think it's more a matter of them having done what they were paid to do (fly me somewhere at a given time) and then bells and whistles go off to congratulate themselves for doing so. If every service provider was to broadcast jingle's every time they met their basic level of delivery of their product the country would be awash with noise.
I accept they give me a good service at a decent price but please cut out the self congratulatory nonsense. I have flown as cheaply and as efficiently with others who just get on with it!

Wow you really feel it's self congraulations? It's the usual Ryanair publicity, just on board.

Hilarious how precious Joe Public are. As if each and every one of them deserves luxury for being such great people :rolleyes: I take my hat off to O'Leary for making so much money out of such a generally feckless audience.

fr336 · 16-04-2014 2:10pm

As for flight time padding....so what?!?!?! Jeeeez....

Kat1170 · 16-04-2014 2:57pm

Enzo Dirty Stance wrote: »

I think it's more a matter of them having done what they were paid to do (fly me somewhere at a given time) and then bells and whistles go off to congratulate themselves for doing so. If every service provider was to broadcast jingle's every time they met their basic level of delivery of their product the country would be awash with noise.
I accept they give me a good service at a decent price but please cut out the self congratulatory nonsense. I have flown as cheaply and as efficiently with others who just get on with it!

Hmmmmm.... in my experience you'd be met with absolute silence far more often than not :mad::mad:

ytpe2r5bxkn0c1 · 16-04-2014 3:35pm

Kat1170 wrote: »

Hmmmmm.... in my experience you'd be met with absolute silence far more often than not :mad::mad:

I can't agree at all. Most service providers deliver on at least the basic acceptable level of service or product. Of course some don't but in general I have to say the vast majority at least hit that mark.

fr336 · 16-04-2014 3:39pm

I think some are deliberately missing the point of the jingles - they are not really about Ryanair being on time, they are about Ryanair being on time compared to their rivals. The on time airline. Can't think why some would want to do down a low cost airline...it seems rather common while the pricey ones who have 'dumbed down' their services somewhat to compete get away with blue murder!!! Many snobs around..ironically most of them are at the same level as those they look down on (and the truly rich look down on you)

MOH · 16-04-2014 8:22pm

Fred Swanson wrote: »

This post has been deleted.

Again? This has been done to death already on this thread

keithclancy · 17-04-2014 1:44pm

Fred Swanson wrote: »

This post has been deleted.

http://www.bbc.com/news/magazine-22659822

As Ryanair says it does not engage in schedule padding, we decided to compare its flight times out of Edinburgh airport with those of its competitors.

On the eight routes we were able to identify where Ryanair has rivals, it gave the same or shorter flight times in seven out of eight cases.

Speak Now · 17-04-2014 2:25pm

keithclancy wrote: »

http://www.bbc.com/news/magazine-22659822

So they all engage in padding then :P

keithclancy · 17-04-2014 2:46pm

Jerry Seinfeld wrote: »

So they all engage in padding then :P

How is it padding if they all do it ?

Average journey time.

20-04-2014 9:48pm

Probably been mentioned already, but does anyone else not think it's a pain in the jock that you can't check in outside of seven days?

If you go anywhere for a week, you have to worry about checking in on your holiday? And if you forget, you get a pretty crappy reminder at the airport (when most people are broke, just at the end of their holiday).

A Dub in Glasgo · 20-04-2014 10:03pm

Yes it is a pain although you can pay for the privilege of checking in more than 7 days. One of the few duds from Ryanairs recent revamp

20-04-2014 10:18pm

A Dub in Glasgo wrote: »

Yes it is a pain although you can pay for the privilege of checking in more than 7 days. One of the few duds from Ryanairs recent revamp

Pay for it? Presumably you mean via the allocated seating?

My dad's a bit of a technophobe, so hasn't a clue about computers. I'll have to email the hotel the boarding passes and get them to print them for him (they'll obviously charge) but it seems the simplest way forward.

A Dub in Glasgo · 20-04-2014 10:21pm

Deleted User wrote: »

Pay for it? Presumably you mean via the allocated seating?

Yes, with allocated seating I think you can check in from 30 days

23-04-2014 11:26pm

A Dub in Glasgo wrote: »

Yes, with allocated seating I think you can check in from 30 days

Yup, when I explained how it would work to my dad, he paid for the extra seats so he could have the boarding passes for the return flights in his hands when he was leaving, in fear of anything going assways once he got there.

Clever trick by Ryanair. I'd imagine 90% of people who aren't great with computers would do the same.

Misticles · 24-04-2014 11:25pm

Went to Marbella last week on an 8.30 flight.... Not a thing to be had in the trolley. Same thing on the return flight too!

mattser · 25-04-2014 9:41am

Misticles wrote: »

Went to Marbella last week on an 8.30 flight.... Not a thing to be had in the trolley. Same thing on the return flight too!

Went earlier this month ( via Malaga, I take it ) . No such problems either way.

Michael D Not Higgins · 25-04-2014 9:44am

I was flying with Ryanair over Easter and got confirmation that checking in together can split up people.

I was in seat B of row 23 (I think). The guy in seat A had been split from the woman he was travelling with who was in seat F of row 22. I offered to switch with her but funnily they declined. It was only an hour long flight anyway.

athtrasna · 25-04-2014 9:34pm

Michael D Not Higgins wrote: »

I was flying with Ryanair over Easter and got confirmation that checking in together can split up people.

I was in seat B of row 23 (I think). The guy in seat A had been split from the woman he was travelling with who was in seat F of row 22. I offered to switch with her but funnily they declined. It was only an hour long flight anyway.

Did they say when they checked in? If it was late in the check in window then maybe there were only single seats left? Were they on the same booking?

26-04-2014 6:03pm

When i checked in my dad and his partner (free, unallocated seats), it gave two beside each other. Window seat and middle seat.

I'd say it's mostly a case of luck and checking in as early as is possible?

andmc · 30-04-2014 4:55pm

In January I travelled to Madrid with Ryanair and opted to book with Ryanair Hotels as there was a '€10 off your next flight' deal when you booked a hotel with them.

That was grand and a week after the trip I received my €10 'voucher code' from Ryanair Hotels which stated would be valid for 3 months.

Two months later I was booking my next trip with Ryanair but when the 'Voucher Redeem' part came along it wasn't working and kept saying error. Many attempts later I realised it wasn't going to work.

After 3 emails to Ryanair I got a brief reply telling me to email Ryanair Hotels and a link.

I have since emailed Ryanair hotels on their feedback/complaints form a couple of times with no response. It's not a big issue over €10 off a flight but i'd hate to think they have done this to many just so you book through them.

Anyone else experienced this 'deal'?

joeysoap · 01-05-2014 12:53am

I had a similiar experience when I took out the Ryanair passport card. When I joined up I was given a code to use to get €10 discount (can't recall if it was for first flight or later flight), but when I went to use it the message was 'already used' I emailed them but they washed their hands by saying it was the debit card promotors who were liable, who naturally enough, said Ryanair were to blame. I gave up. Did save a lot with that card during it's short lifespan, though. € 24 every return trip for two.

Just be careful that you are not being deducted a charge off your credit card for the privildge of receiving this €10 discount.

jonnny68 · 14-05-2014 9:18pm

fr336 wrote: »

So despite completely driving down ticket prices across Europe and being the most on-time airline in Europe, the cringy jingle means all that is for nothing? :rolleyes:

Ryanair are a victim of their success. Yes you may get slightly better service on pricier airlines, but not by much. The same airlines, the facts show, are less on time than FR and can in many instances be even trickier than them when things go pearshaped (FR have the flexibility to keep everything moving with delays rather than flat out cancelling everything when a bit of snow or whatever comes along).

The dearer airlines get away with so much compared to Ryanair it's ridiculous. People seem more interested in appearances and misplaced pride than the facts of life - nobody but the rich would be complaining about flying all over Europe (or even across the Irish sea) if it wasn't for Ryanair.

"slightly better service but not by much " are you mad, having flown with most airlines in Europe , FR are rank bottom by a distance, easyJet are streets ahead of them, flew to Malaga with them from LGW and nothing but positive reports friendly crew who actually spoke proper English unlike some FR crew I've encountered who I had great difficulty understanding more leg room and most importantly on time flight.

Also flew EI last weekend Dub - MCR and the plane was late by 40 minutes but the captain couldn't have been more apologetic and told pax the exact reason the flight was delayed, even one of the cabin crew as we disembarked apologised and said goodbye.

Basic customer service should be an absolute necessarily no matter if you pay €10 or €200.

For the record the flight one way was €19.99.

jonnny68 · 14-05-2014 9:26pm

The allocated seating is just another money making scam nothing more, nothing less.

It's only a matter of time before FR renege on all their promises to "improve our world class customer service"

The in flight magazine though can be an entertaining read sometimes :-D

athtrasna · 14-05-2014 9:28pm

jonnny68 wrote: »

The allocated seating is just another money making scam nothing more, nothing less

How do you figure that?

Fred Swanson · 14-05-2014 9:31pm

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athtrasna · 14-05-2014 9:32pm

Fred Swanson wrote: »

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In the same way as non allocated seating "forced" families to pay for priority boarding?

weisses · 15-05-2014 12:14pm

athtrasna wrote: »

In the same way as non allocated seating "forced" families to pay for priority boarding?

Which is another money making "scam"

jonnny68 · 18-05-2014 8:55pm

athtrasna wrote: »

In the same way as non allocated seating "forced" families to pay for priority boarding?

Not really as more often than not before allocated seating was introduced families would generally get to sit with one another but now there's no guarantee of that unless you pay, hence my previous comments.

A Dub in Glasgo · 18-05-2014 9:11pm

I have checked in 7 days in advance now for 6 flights* so far and each time we have got seats together so the only way people are 'forced' is if it is a very late booking or people are too lazy to check in early.

*4 x flights for 4 people & 2 x flights for 3 people

Fred Swanson · 18-05-2014 9:28pm

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ABajaninCork · 20-05-2014 1:02am

Pay for what? I know I'm booked on the flight, and should get a seat. I don't care where as it's only an hour's flight to London. In the unlikely event I don't get one, then Ryanair have to put me on the next flight. Makes me laugh when all the sheep make a mad dash to board, and when the plane lands, it's an equal mad dash to get off the plane, even when it's taxiing to a stop.

CiniO · 20-05-2014 1:17am

How does free seat allocation work if you travel with small child? (say between 3 and 6 years old)?
Could a situation happen, where you get awarded seats separate from each other forcing child to seat away fron the parent somewhere between the strangers?
Anyone has any experience?

Fred Swanson · 20-05-2014 1:24am

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A Dub in Glasgo · 20-05-2014 6:38am

CiniO wrote: »

Anyone has any experience?

Yes, check in as early as possible and you will get seats together

CiniO · 20-05-2014 10:08am

A Dub in Glasgo wrote: »

Yes, check in as early as possible and you will get seats together

Allright, but does that actually mean that if I don't check in as early as possible I could have my 3 year old kid sitting on the other side od the cabin?

A Dub in Glasgo · 20-05-2014 12:24pm

CiniO wrote: »

Allright, but does that actually mean that if I don't check in as early as possible I could have my 3 year old kid sitting on the other side od the cabin?

Yes although I do not see that happening for 3 reasons

1. The earlier you check in the higher chance you get 2 seats together. I cannot see any reason why you cannot check in 6 or 7 days in advance
2. If you book the flight a few days before departure, you go to buy 2 seats together and you will see if the cabin is full and decide to purchase or check in immediately
3. If the above cannot be done for some reason, you check in 4 hours before the flight and then ask the cabin crew if 2 seats can be found together or you ask the person next to you or your child to if they would kindly move

* Ryanair * Ryanair * Ryanair *

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