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New EPG coming to Sky+HD - Beta about to launch

1234579

Comments

  • #302
    McMafia77
    Registered Users Posts: 64 ✭✭McMafia77


    Did anybody try the force update and now find they can't view anything they had recorded on their box. Having this problem now, anyone got any suggestions please.


  • #303
    Mac128
    Registered Users Posts: 55 ✭✭Mac128


    ITV 1 HD has appeared back on 10.936 V 22000 5/6


  • #304
    Craigels
    Registered Users, Registered Users 2 Posts: 725 ✭✭✭Craigels


    Got it tonight through forced update it's ok prefer the old one any idea how long before we get the on demand service


  • #305
    TFK
    Registered Users Posts: 365 ✭✭TFK


    We got the new EPG last week, not sure if I like the look, but I do like that we have subtitles and now and next on Other Channels channels.


  • #306
    blueser
    Registered Users, Registered Users 2 Posts: 10,725 ✭✭✭✭blueser


    Woke up to it this morning. First impressions are that I like the look of it.


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  • #307
    tomjohn01
    Registered Users Posts: 45 ✭tomjohn01


    I presume the card trick does not work now with the new epg?


  • #308
    dogtoffee
    Closed Accounts Posts: 308 ✭✭dogtoffee


    tomjohn01 wrote: »
    I presume the card trick does not work now with the new epg?
    It seems to only work with NI FTV card there are a few threads on the go

    http://www.boards.ie/vbulletin/showthread.php?t=2056690422

    http://www.boards.ie/vbulletin/showthread.php?t=2056353483&page=59


  • #309
    manutd83
    Registered Users Posts: 324 ✭✭manutd83


    I have itv hd on my other channels through the frequency 10.832 H 22.0 5/6 but cant get it on to my fav's,have itv 1 on my fav's so its ok


  • #310
    twinklerunner
    Registered Users, Registered Users 2 Posts: 902 ✭✭✭twinklerunner


    manutd83 wrote: »
    I have itv hd on my other channels through the frequency 10.832 H 22.0 5/6 but cant get it on to my fav's,have itv 1 on my fav's so its ok

    It's probably a different region of itv1hd than your card


  • #311
    manutd83
    Registered Users Posts: 324 ✭✭manutd83


    I have a tyne tees card,any idea what the frequency is for this


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  • #312
    muffler
    Registered Users, Registered Users 2 Posts: 46,305 ✭✭✭✭muffler


    manutd83 wrote: »
    I have a tyne tees card,any idea what the frequency is for this
    The frequencies for ITV Tyne Tees "North" are 10891 H 22000 5/6


  • #313
    manutd83
    Registered Users Posts: 324 ✭✭manutd83


    Thanks for that but it was for the hd version i was looking for,if there is 1


  • #314
    muffler
    Registered Users, Registered Users 2 Posts: 46,305 ✭✭✭✭muffler


    manutd83 wrote: »
    Thanks for that but it was for the hd version i was looking for,if there is 1
    London, Granada and Meridian are the only ITV regions on HD that Im aware of. Someone else may know if there has been any recent additions.


  • #315
    Gerry Wicklow
    Registered Users, Registered Users 2 Posts: 4,558 ✭✭✭Gerry Wicklow


    @ Muffler
    STV HD is also FTA 10936 V 23000 (ID 3855)

    @ manutd83
    Try ITV1 HD on 10832 H 22000 (London I think)


  • #316
    manutd83
    Registered Users Posts: 324 ✭✭manutd83


    Thats the frequency i was using that didnt work but thanks anyway


  • #317
    warlikedave
    Registered Users Posts: 1,529 ✭✭✭warlikedave


    This listing is the best place for freq and polarisation changes to any channel :D

    http://www.lyngsat.com/Eutelsat-28A-and-Astra-1N-2A-2B.html


  • #318
    Gerry Wicklow
    Registered Users, Registered Users 2 Posts: 4,558 ✭✭✭Gerry Wicklow


    warlikedave wrote: »
    This listing is the best place for freq and polarisation changes to any channel :D

    http://www.lyngsat.com/Eutelsat-28A-and-Astra-1N-2A-2B.html

    Personally I prefer KingOfSat as recent changes are highlighted in red making them easier to spot. It's also easy to search for specific channel names.
    http://en.kingofsat.net/freqs.php?&pos=28.2E&standard=All&ordre=freq&filtre=Clear


  • #319
    Mugser
    Registered Users, Registered Users 2 Posts: 523 ✭✭✭Mugser


    Tried to do the forced update on my Pace HD box, no joy, nothing at all happens when I hold the backup button while powering up the box. Any ideas??


  • #320
    warlikedave
    Registered Users Posts: 1,529 ✭✭✭warlikedave


    Mugser wrote: »
    Tried to do the forced update on my Pace HD box, no joy, nothing at all happens when I hold the backup button while powering up the box. Any ideas??

    hmmm - i cant remember how exactly you do a forced update off hand but just to note that the new epg might not be available on pace boxes as of yet


  • #321
    warlikedave
    Registered Users Posts: 1,529 ✭✭✭warlikedave


    Some news from the sky beta forum:

    As the new EPG is now on the download stream, for DRS890 & DRX895, you will no longer be able to downgrade to the Darwin EPG!


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  • #322
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Mugser wrote: »
    Tried to do the forced update on my Pace HD box, no joy, nothing at all happens when I hold the backup button while powering up the box. Any ideas??

    It's only available for Amstrad DRX890/895 boxes for now.


  • #323
    energy1942
    Registered Users, Registered Users 2 Posts: 296 ✭✭energy1942


    warlikedave wrote: »
    Some news from the sky beta forum:

    As the new EPG is now on the download stream, for DRS890 & DRX895, you will no longer be able to downgrade to the Darwin EPG!
    What does this mean?


  • #324
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    energy1942 wrote: »
    What does this mean?

    It means that you can no longer downgrade back to the old EPG by doing a forced download.


  • #325
    Woodie40
    Registered Users Posts: 310 ✭✭Woodie40


    Karsini wrote: »
    It means that you can no longer downgrade back to the old EPG by doing a forced download.

    Since getting the new epg I keep getting no satelite signal being received, but once I reboot the box the box comes back on, but goes again a couple of hours later, also the epg is not giving listings for the seven days, just for a couple of hours?


  • #326
    Woodie40
    Registered Users Posts: 310 ✭✭Woodie40


    Woodie40 wrote: »
    Since getting the new epg I keep getting no satelite signal being received, but once I reboot the box the box comes back on, but goes again a couple of hours later, also the epg is not giving listings for the seven days, just for a couple of hours?

    Rebooted the box and seems ok now


  • #327
    boccy23
    Registered Users, Registered Users 2 Posts: 3,049 ✭✭✭boccy23


    Woodie40 wrote: »
    Rebooted the box and seems ok now

    Hating this new EPG. Since the upgrade yesterday whenever I try and play back any recorded programmes I get a blue screen of death on my TV and I have to reboot. Tried deleting older stored programmes and only played back the newly recorded one from last night. Worked first time. So I thought, Great Sorted. But the next time, same thing happens.

    Can I roll back to the older EPG?:mad:


  • #328
    Woodie40
    Registered Users Posts: 310 ✭✭Woodie40


    boccy23 wrote: »
    Hating this new EPG. Since the upgrade yesterday whenever I try and play back any recorded programmes I get a blue screen of death on my TV and I have to reboot. Tried deleting older stored programmes and only played back the newly recorded one from last night. Worked first time. So I thought, Great Sorted. But the next time, same thing happens.

    Can I roll back to the older EPG?:mad:

    No as the Picasso EPG is now on the download stream. You could try doing the forced update on the box as this resolved the issues I had yesterday.


  • #329
    rogue.goofball
    Registered Users Posts: 54 ✭✭rogue.goofball


    Having similar problems to "boccy23" today. Had to turn the machine off a few times to totally cooldown, before it would work. How do I tell if I have the 49.20 version - mine was updated the other day automatically. I didnt even know there was a new epg coming tbh. Only since the problems did I look on here. settings only gives me basic info about the box, not the software afaik.


  • #330
    warlikedave
    Registered Users Posts: 1,529 ✭✭✭warlikedave


    energy1942 wrote: »
    What does this mean?

    Just for a bit of extra info - Picasso and Darwin are the operation systems in which the epg is built and installed onto. Picasso based EPG is replacing Darwin - If memory serves they are both Linux versions adapted for the sky STB


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  • #331
    warlikedave
    Registered Users Posts: 1,529 ✭✭✭warlikedave


    We are on 49.21 at the moment - here is a bit of info on why 49.20 was pulled so quickly btw
    Hi all,

    We would like to inform you that we will be switching software version 49.21 to your set top boxes in the early hours of Thursday morning. 49.21 is identical to 49.20 with one additional bugfix to resolve the issue with recording subscription services which was reported by Ozsat. Aside from that fix, there is no change at all in the software, though we continue to welcome any feedback you have.

    We are also progressing to large scale rollout of the enhanced guide, initially using version 49.20 which will be released to a group of customers in the early hours of tomorrow morning. We expect to then progress to use 49.21 during the remainder of the rollout to deliver this final bugfix to all customers. Those who receive 49.20 initially will be updated to 49.21 before the end of the rollout.

    In terms of fixing issues, our focus is now moving to the next software release, and we will be in touch soon to discuss an early release of that to the forum group.

    Thanks,
    Sky Guide Development Team


  • #332
    rogue.goofball
    Registered Users Posts: 54 ✭✭rogue.goofball


    Which Thursday were SKY referring to? I think we got the new OS / EPG last Friday 6th July. How can I actually check if I am on 49.20 or 49.21 - though I doubt that release change would do anything for my stability issues :(


  • #333
    energy1942
    Registered Users, Registered Users 2 Posts: 296 ✭✭energy1942


    warlikedave wrote: »
    We are on 49.21 at the moment - here is a bit of info on why 49.20 was pulled so quickly btw
    I wonder what "moving to the next software release" will mean, could it result in removal of the new blue button card trick?


  • #334
    warlikedave
    Registered Users Posts: 1,529 ✭✭✭warlikedave


    rogue.goofball wrote: »
    Which Thursday were SKY referring to? I think we got the new OS / EPG last Friday 6th July. How can I actually check if I am on 49.20 or 49.21 - though I doubt that release change would do anything for my stability issues :(

    Thursday two weeks ago - that was the last update ive seen from the sky team so I cant give ye any more info :P


  • #335
    [Deleted User]
    Posts: 0 ✭✭✭ [Deleted User]


    My box just got the update, looks a lot better now like this :D


  • #336
    twinklerunner
    Registered Users, Registered Users 2 Posts: 902 ✭✭✭twinklerunner


    warlikedave wrote: »
    Thursday two weeks ago - that was the last update ive seen from the sky team so I cant give ye any more info :P

    A couple of things I've noticed about the new epg .. that I don't like:
    1. When you press 'help' to access subtitles, they are now below 'Audio Description' - why was this changed I wonder ?
    2. Sometimes, though not always, when you go to a radio station (on the epg) the info box is blank - similar to how it now shows if you press i while watching a tv channel through 'other channels'


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  • #337
    Craigels
    Registered Users, Registered Users 2 Posts: 725 ✭✭✭Craigels


    When are we likely to get the on demand service


  • #338
    warlikedave
    Registered Users Posts: 1,529 ✭✭✭warlikedave


    twinklerunner wrote: »
    A couple of things I've noticed about the new epg .. that I don't like:
    1. When you press 'help' to access subtitles, they are now below 'Audio Description' - why was this changed I wonder ?
    2. Sometimes, though not always, when you go to a radio station (on the epg) the info box is blank - similar to how it now shows if you press i while watching a tv channel through 'other channels'

    I can't answer those questions on why it happens but the first issue was never mentioned by any beta tester as an issue. As for the info box on radio channels that issue was brought up and I'll bring it up again on the Dev forum since that issue was fixed previously.


  • #339
    warlikedave
    Registered Users Posts: 1,529 ✭✭✭warlikedave


    Craigels wrote: »
    When are we likely to get the on demand service
    there has been no mention of it thus far on the sky forums from sky but anytime plus (showcase I think it's called now) could be on it's way.


  • #340
    warlikedave
    Registered Users Posts: 1,529 ✭✭✭warlikedave


    49.22 on its way folks
    10-07-2012 06:54 PM
    Version 49.22 will be distributed in the early hours of tomorrow morning to this group and a further small group of customers. It resolves a single problem where setting a manual recording of a radio channel to "COPY" in planner would cause the copy operation to fail. in due course this will replace 49.21 on the DR stream.

    Thanks,
    Sky Guide Development Team


  • #341
    dublinbusdude
    Registered Users Posts: 451 ✭✭dublinbusdude


    Both Sky HD+ boxes are on 49.21 now (mine & my bros in the bedroom first a few weeks ago, and the one in the sitting room last nite)


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  • #342
    crosstownk
    Registered Users, Registered Users 2 Posts: 12,863 ✭✭✭✭crosstownk


    I've been watching this thread on and off for a while but I'll admit that I haven't read all of it.

    I've an old Thomson HD box - the one with component out as I need this for my elderly but excellent 50" plasma which is a HDTV without HDMI and HDCP. I'm using a HD Fury for Apple TV and PlayStation 3 through a HDMI switch box but I'd prefer not to use the switcher for Sky HD. I'd prefer to keep it on it's own dedicated input which is via component.

    Today I tried to force an update and nothing happened. I did a quick Google and read a few bits on other sites that basically state that there will be no update for the older Thomson boxes.

    Can anyone confirm if this true? I'm not really too bothered but I'll take the new EPG if I can get it.
    Untitled Image




  • #343
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    crosstownk wrote: »
    I've been watching this thread on and off for a while but I'll admit that I haven't read all of it.

    I've an old Thomson HD box - the one with component out as I need this for my elderly but excellent 50" plasma which is a HDTV without HDMI and HDCP. I'm using a HD Fury for Apple TV and PlayStation 3 through a HDMI switch box but I'd prefer not to use the switcher for Sky HD. I'd prefer to keep it on it's own dedicated input which is via component.

    Today I tried to force an update and nothing happened. I did a quick Google and read a few bits on other sites that basically state that there will be no update for the older Thomson boxes.

    Can anyone confirm if this true? I'm not really too bothered but I'll take the new EPG if I can get it.
    It's true alright. No more updates for the Thomsons. If I recall correctly they didn't even get the Darwin update.


  • #344
    warlikedave
    Registered Users Posts: 1,529 ✭✭✭warlikedave


    crosstownk wrote: »
    I've been watching this thread on and off for a while but I'll admit that I haven't read all of it.

    I've an old Thomson HD box - the one with component out as I need this for my elderly but excellent 50" plasma which is a HDTV without HDMI and HDCP. I'm using a HD Fury for Apple TV and PlayStation 3 through a HDMI switch box but I'd prefer not to use the switcher for Sky HD. I'd prefer to keep it on it's own dedicated input which is via component.

    Today I tried to force an update and nothing happened. I did a quick Google and read a few bits on other sites that basically state that there will be no update for the older Thomson boxes.

    Can anyone confirm if this true? I'm not really too bothered but I'll take the new EPG if I can get it.

    I cant confirm it for certain dude but I doubt the Thompson box will be updated - sky have mentioned that amstrad, pace and Samsung are on the upgrade path but there is nothing set in stone for Thompson..There was mention of it but sky did not even mention that a beta or testing of your box type was on the cards :(


  • #345
    crosstownk
    Registered Users, Registered Users 2 Posts: 12,863 ✭✭✭✭crosstownk


    warlikedave wrote: »
    I cant confirm it for certain dude but I doubt the Thompson box will be updated - sky have mentioned that amstrad, pace and Samsung are on the upgrade path but there is nothing set in stone for Thompson..There was mention of it but sky did not even mention that a beta or testing of your box type was on the cards :(

    Cheers. I won't bother forcing the update anymore so. If it happens it happens and if it doesn't well no matter. The EPG is not the 'be all and end all' for me. Content and PQ is way more important.

    Thanks for the quick reply.
    Untitled Image




  • #346
    dickdasterly
    Registered Users Posts: 48 ✭dickdasterly


    Got the new EPG today and it is a thing of beauty compared to the old one. Think it is only rolling out on the amstrad HD boxes.

    Here a link with all the info

    http://www.pocket-lint.com/news/45369/sky-to-update-epg-may-preview


  • #347
    warlikedave
    Registered Users Posts: 1,529 ✭✭✭warlikedave


    crosstownk wrote: »
    Cheers. I won't bother forcing the update anymore so. If it happens it happens and if it doesn't well no matter. The EPG is not the 'be all and end all' for me. Content and PQ is way more important.

    Thanks for the quick reply.

    At least the card trick will work perfectly with the old EPG mate :P


  • #348
    warlikedave
    Registered Users Posts: 1,529 ✭✭✭warlikedave


    dickdasterly wrote: »
    Got the new EPG today and it is a thing of beauty compared to the old one. Think it is only rolling out on the amstrad HD boxes.

    Here a link with all the info

    http://www.pocket-lint.com/news/45369/sky-to-update-epg-may-preview

    It is currently beta tested (im a beta tester and tested this baby :P on the sky dev forum) and been fully released for amstrad boxes - Samsung and pace boxes will be getting it too but the timeline for their release will differ to an extent :)


  • #349
    Rizzo the Rat
    Registered Users Posts: 206 ✭✭Rizzo the Rat


    I got the new EPG a couple of weeks ago. All working OK except for the Quick Links function. It is not available on either of my HD boxes. Is there something you have to do to activate Quick Links? I checked in the "Customize" section and there was nothing there mentioning it.
    Thanks


  • #350
    An Tarbh
    Registered Users, Registered Users 2 Posts: 412 ✭✭An Tarbh


    This EPG has been a disaster for me, yeah it looks good but that's been the only upside so far. My box keeps freezing on me at random intervals. It happens when I change the channel, when I try and watch a recording or if I'm browsing through the mini guide. Each time I just get a blue screen and have to reboot the box but while it fixes the problem initially it keeps on happening. I tried a forced update to see if that would restore the previous EPG but having read previous posts here that won't work, even when completed the same problems keep occurring.

    Before I have to ring Sky I was wondering if anyone else had similar problems and what if anything they did to overcome them?

    Thanks.


  • #351
    Brian h
    Registered Users, Registered Users 2 Posts: 234 ✭✭Brian h


    An Tarbh wrote: »
    This EPG has been a disaster for me, yeah it looks good but that's been the only upside so far. My box keeps freezing on me at random intervals. It happens when I change the channel, when I try and watch a recording or if I'm browsing through the mini guide. Each time I just get a blue screen and have to reboot the box but while it fixes the problem initially it keeps on happening. I tried a forced update to see if that would restore the previous EPG but having read previous posts here that won't work, even when completed the same problems keep occurring.

    Before I have to ring Sky I was wondering if anyone else had similar problems and what if anything they did to overcome them?

    Thanks.

    Hi An Tarbh,

    Sometimes a planner rebuild can solve issues with watching recordings. Have a look HERE to see how it's done. Make sure you read the warnings carefully before you proceed!


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