* Ryanair * Ryanair * Ryanair *

L1011 · 08-02-2015 8:20pm

Its premium rate so most prepay mobiles block it until you request premium rate to be unblocked; as do nearly all office phones etc.

Geuze · 09-02-2015 12:39am

Call me Al wrote: »

I've booked to fly to London with ryanair next week, but I need to cancel as I can't now travel. I was trying to see how much of the €78 fare was comprised of govt tax but they only give one overall fare figure and no breakdown of taxes and charges on my booking.
Has anyone any idea where this information is kept on the booking?

:

There is no Irish Govt tax on airline flights.

There was a departure tax between 2010 and 2014, now abolished.

leftfooter · 25-02-2015 12:02am

Have booked flights to Malaga from Dublin & was thinking of bringing my bike with me.

Anyone have any idea if there is a coupon/voucher available to reduce the cost of adding Sports Equipment to my ticket?
It's really expensive compared to most other airlines, 100 euros round trip.

Thanks in advance guy.

keithclancy · 26-02-2015 11:24am

leftfooter wrote: »

Have booked flights to Malaga from Dublin & was thinking of bringing my bike with me.

Anyone have any idea if there is a coupon/voucher available to reduce the cost of adding Sports Equipment to my ticket?
It's really expensive compared to most other airlines, 100 euros round trip.

Thanks in advance guy.

Is it a special bike ? Would it not be cheaper to just rent a mountain bike when there ?

It's also a pain in the hole to package it for oversized luggage.

kala85 · 08-03-2015 11:25pm

I made a mistake in a ryanair booking - is there any way I can get some money back from them?? Government taxes or off set the money from the booking against another booking?

galwayjohn89 · 08-03-2015 11:26pm

What was the mistake and when did you make it?

kala85 · 08-03-2015 11:52pm

this evening at six o clock. I booked the destinations in reverse. I booked it off my phone as I couldnt believe that the prices had dropped so I booked in a panic.

Instead of booking Dublin to London return, I booked London to Dublin return.

Can I get any money back.

slimjimmc · 09-03-2015 12:04am

kala85 wrote: »

this evening at six o clock. I booked the destinations in reverse. I booked it off my phone as I couldnt believe that the prices had dropped so I booked in a panic.

Instead of booking Dublin to London return, I booked London to Dublin return.

Can I get any money back.

Contact RyanAir. If you still want the flight it may be possible to get a free change to the booking otherwise there may be a charge per ticket.
http://www.ryanair.com/en/questions/24-hour-minor-booking-errrors/

If you really want to cancel it looks like you will lose your air fare & charges but you can claim back Government tax but there may be a processing fee which might not make it worthwhile.
http://www.ryanair.com/en/questions/can-i-cancel-my-reservation-before-travel-and-do-i-need-to-notify-ryanair-if-i-am-not-travelling/

dudara · 09-03-2015 1:06am

Merged into Ryanair mega thread.

OP, contact Ryanair first thing tomorrow. They have relaxed a lot of their older stricter rules.

househero · 09-03-2015 8:13pm

leftfooter wrote: »

Have booked flights to Malaga from Dublin & was thinking of bringing my bike with me.

Anyone have any idea if there is a coupon/voucher available to reduce the cost of adding Sports Equipment to my ticket?
It's really expensive compared to most other airlines, 100 euros round trip.

Thanks in advance guy.

There is no such thing as a Ryanair discount code. Never has been.

dashdoll · 30-03-2015 10:39pm

Im hoping somebody can advise on this....I'll make it very brief as it's quite a long story.

I'm about the fill up a claim form with Ryanair but don't know if Im likely to succeed.

Basically, my flight to Cork was cancelled and only other flight available from the city (Liverpool) for 3 days was to Knock so I took it (along with numerous other passengers)

Told that Ryanair would not organise transport for all the passengers to go back to Cork but could reclaim it.

Now Knock is 300km from Cork Airport and no direct bus routes. Easiest option which I looked up would be 4 buses and take 8 hours journey time.

We were told that if we rented a car it would 'most likely' be refunded. Obviously this is not a guarantee but many passengers including myself did opt to rent. I got the cheapest rental option but it was still 140e to get back to Cork where I then had to also pay the excess for my car being in the car park as well as buy petrol for the rental.

What are my chances of success in claiming the cost of the car rental?

I dont see how they could dump passengers 300km away from their destination and say tough luck.

Would really appreciate any advise with the claim process.

Thanks.

Fred Swanson · 30-03-2015 10:42pm

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dashdoll · 30-03-2015 10:43pm

Fred Swanson wrote: »

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Weather related.

No charge but we were advised we would be able to reclaim costs to get back to Cork..however Im worried this was just to fob people off which they seem great at doing.

Rock Steady Edy · 05-04-2015 11:40am

dashdoll wrote: »

Weather related.

No charge but we were advised we would be able to reclaim costs to get back to Cork..however Im worried this was just to fob people off which they seem great at doing.

On the one Ryanair flight that I was booked on that was delayed for 5 hours several years ago, we were given a document stating our options / rights. Were you not given this at the time?

I don't know what you're rights would have been in the situation you describe, but at the very least, given that there was a chance that I would have been paying money out (for the hire car) before reclaiming it, I would have made a note of the name of the person who told you that you'd be able to reclaim costs.

It'd be much harder to deny the claim then, as it becomes more about a specific member of staff giving out incorrect information which suggests lapses in training. The specific staff member would also be more careful about knowingly given out incorrect information just to get rid of the problem, if they thought it might come back to haunt them.

Given the long journey from Knock, was there not the possibility of being re-routed to Dublin? There are 2 bus companies operating many daily services from Dublin Airport to Cork for about €10-15. This might have minimised your risk of large loss.

Fred Swanson · 05-04-2015 11:55am

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Rock Steady Edy · 05-04-2015 1:51pm

Fred Swanson wrote: »

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I agree it was an extra option, but it should have been made very clear as to whether onward travel was included or not, and if so, if there were limits.

If passengers had been very clearly told whether they were liable or not, some passengers would have made different decisions. I would be surprised if there wasn't a very clear Ryanair policy or EU regulation governing the situation which the employee could have imparted.

Calahonda52 · 07-04-2015 7:12pm

Flight tomorrow to Faro cancelled due to French ATC strike.
Full refund offered: is that for the return flight as well?
Its one return flight booking.
Thanks

Collie D · 07-04-2015 7:40pm

Calahonda52 wrote: »

Flight tomorrow to Faro cancelled due to French ATC strike.
Full refund offered: is that for the return flight as well?
Its one return flight booking.
Thanks

In the same boat. Due to fly to Sardinia tomorrow and cancelled. Live near airport so went to customer service desk and they said yes for return flight refund. Mine wasn't too expensive anyhow.

More concerned that I've paid nearly €400 for non-refundable hotel. Assume as the flight was cancelled due to industrial action we're not entitled to compensation? Was too disappointed to think to ask at the time.

Fred Swanson · 07-04-2015 7:42pm

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L1011 · 07-04-2015 7:55pm

Fred Swanson wrote: »

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And if you accepted a refund rather than a re-route and potentially losing a portion rather than the whole the travel insurer is unlikely to pay out. If they didn't offer a reroute its likely you had to phone the insurer first to ask them what to do as it could have been cheaper for them to obtain replacement flights via another route than refund you.

Moyglish · 07-04-2015 8:03pm

Calahonda52 wrote: »

Flight tomorrow to Faro cancelled due to French ATC strike.
Full refund offered: is that for the return flight as well?
Its one return flight booking.
Thanks

Is this with Ryanair?

I'm due to fly out to Faro tomorrow from Shannon with them, haven't received any such email though?

Collie D · 07-04-2015 8:09pm

Fred Swanson wrote: »

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Thanks. Was afraid that was going to be the answer. Lesson learned. Next time I take out travel insurance. :rolleyes: Have contacted hotel and hopefully they'll be decent and only charge the first night although they pre-authorised my card for full amount last week and I did sign up for non-refundable deal.

Fred Swanson · 07-04-2015 8:10pm

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Moyglish · 07-04-2015 8:38pm

Fred Swanson wrote: »

That flight might just miss French controlled airspace, so you may be lucky.

I hope so! Rang Shannon earlier as I couldn't find a direct number for Ryanair, got told our flight wasn't on the cancellations list so here's hoping..

Collie D · 07-04-2015 8:48pm

Fred Swanson wrote: »

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Looks like it. Only three flights ex Shannon cancelled that I can see and Faro isn't one of them

http://www.cloud.scorebuddy.co.uk/ryanair-services/cancellations.php?date=2015-04-08

wacotaco · 07-04-2015 8:54pm

Was due to travel to Barcelona from Dublin Wednesday morning however the flight was cancelled so it allowed me to change it to Thursday for no additional charge. Will the strike be over by Thursday though?

Moyglish · 07-04-2015 8:56pm

Collie D wrote: »

Looks like it. Only three flights ex Shannon cancelled that I can see and Faro isn't one of them

http://www.cloud.scorebuddy.co.uk/ryanair-services/cancellations.php?date=2015-04-08

I won't hold my breath but I'll keep my fingers crossed all the same.

Definitely a lesson learnt and will take out travel insurance in future!

Sorry to hear you haven't such good news. Hope you get on ok with your hotel

Collie D · 07-04-2015 8:57pm

wacotaco wrote: »

Was due to travel to Barcelona from Dublin Wednesday morning however the flight was cancelled so it allowed me to change it to Thursday for no additional charge. Will the strike be over by Thursday though?

According to girl I spoke to at airport it could well go into Thursday

wacotaco · 07-04-2015 8:58pm

Collie D wrote: »

According to girl I spoke to at airport it could well go into Thursday

It lets me change it again so if that's the case I will need to change to the Friday! Was due to go to a Barcelona game tomorrow night . unlucky

mattser · 08-04-2015 9:39am

Am I imagining it, or do these French ATC people do this every year ? I don't recall hearing much about their counterparts in Spain, Germany, etc.

ben.schlomo · 08-04-2015 9:55am

mattser wrote: »

Am I imagining it, or do these French ATC people do this every year ? I don't recall hearing much about their counterparts in Spain, Germany, etc.

Spanish did it in 2009, causing me a long delay from Fez to Dusseldorf.

08-04-2015 9:18pm

Anyone know when this striking will end, out of curiousity?

The oul fella was supposed to be going to Spain/Salou (Reus) tomorrow, but they cancelled. Rescheduled it to Saturday instead, but I don't know if that's just more false hope?

13-04-2015 11:21pm

According to a quick google, which linked me to this

http://www.airtrafficmanagement.net/2015/04/threat-of-french-industrial-action-lifted/

The striking for 16-18th has been called off.

georgem25 · 21-04-2015 11:25am

Deleted User wrote: »

According to a quick google, which linked me to this

http://www.airtrafficmanagement.net/2015/04/threat-of-french-industrial-action-lifted/

The striking for 16-18th has been called off.

The strike on April 29 to May 2 now cancelled too

http://www.independent.co.uk/travel/news-and-advice/french-airtraffic-strike-planned-industrial-action-called-off-10186151.html

Fred Swanson · 07-05-2015 11:07am

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Rock Steady Edy · 07-05-2015 9:51pm

There's nothing random about Ryanair's free "random" allocated seating policy. It's all very carefully allocated in a particular order. (You can check it by doing regular mock bookings as if you were going to book a seat, within 7 days of flying, and seeing how the seating allocation develops as people check in on-line over time.)

Check in 7 days and 2 hours before your flight and get the very back seats (row 33) free (as long as no one else has bought them) and be out the back door first.

If you just miss this, you'll be allocated rows just behind the middle exit doors. If you're a sensible looking bloke travelling on his own or part of a couple, there's a high chance you'll be asked if you want to sit by the exit doors.

There's no need to pay to get good seats at all.

A Dub in Glasgo · 07-05-2015 10:00pm

Spot on, I checked in 1 day before the flight and got 3A & B free for me an my wife, priority boarding as well

Fred Swanson · 07-05-2015 10:15pm

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jonnny68 · 13-05-2015 6:52pm

Rock Steady Edy wrote: »

There's nothing random about Ryanair's free "random" allocated seating policy. It's all very carefully allocated in a particular order. (You can check it by doing regular mock bookings as if you were going to book a seat, within 7 days of flying, and seeing how the seating allocation develops as people check in on-line over time.)

Check in 7 days and 2 hours before your flight and get the very back seats (row 33) free (as long as no one else has bought them) and be out the back door first.

If you just miss this, you'll be allocated rows just behind the middle exit doors. If you're a sensible looking bloke travelling on his own or part of a couple, there's a high chance you'll be asked if you want to sit by the exit doors.

There's no need to pay to get good seats at all.

indeed you are correct here, as a regular flier mostly on my own i can vouch for this.

jonnny68 · 20-05-2015 8:27pm

they are still telling porkies though about being on time, yesterdays flight took off 35 minutes late yet they announced welcome to Dublin 5 minutes ahead of schedule, cue laughter from pax.:D

although to be fair they do appeared to have improved in recent times, i went through a phase of just refusing to fly with them after one nightmare too many,but took one flight and it went ok and have had no trouble since (touch wood)

fr336 · 20-05-2015 8:32pm

jonnny68 wrote: »

they are still telling porkies though about being on time, yesterdays flight took off 35 minutes late yet they announced welcome to Dublin 5 minutes ahead of schedule, cue laughter from pax.:D

There are many occasions where they take off late and are still early, but I guess 35 mins would be pushing it!

Fred Swanson · 20-05-2015 8:38pm

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A Dub in Glasgo · 20-05-2015 8:39pm

jonnny68 wrote: »

they are still telling porkies though about being on time, yesterdays flight took off 35 minutes late yet they announced welcome to Dublin 5 minutes ahead of schedule, cue laughter from pax.:D

although to be fair they do appeared to have improved in recent times, i went through a phase of just refusing to fly with them after one nightmare too many,but took one flight and it went ok and have had no trouble since (touch wood)

What was the flight number?

fr336 · 20-05-2015 8:40pm

Fred Swanson wrote: »

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You need to have a boarding car now? That seems a bit extreme :eek:

Fred Swanson · 20-05-2015 8:42pm

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P. Breathnach · 21-05-2015 12:09pm

fr336 wrote: »

You need to have a boarding car now? That seems a bit extreme :eek:

Aer Lingus used to fly Carvairs, but I don't Ryanair ever did.

MOH · 21-05-2015 12:14pm

jonnny68 wrote: »

they are still telling porkies though about being on time, yesterdays flight took off 35 minutes late yet they announced welcome to Dublin 5 minutes ahead of schedule, cue laughter from pax.:D

although to be fair they do appeared to have improved in recent times, i went through a phase of just refusing to fly with them after one nightmare too many,but took one flight and it went ok and have had no trouble since (touch wood)

The takeoff time is irrelevant.

Did they land ahead of schedule?

Fred Swanson wrote: »

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That depends. Ryanair usually (or used to) announce that they landed on time. Not sure what they say nowadays.

I believe arrival time means time the plane stopped at the gate. That's what's used by the US BTS and I think the EU denied boarding regulations.

But obviously "welcome to Dublin" is vague enough not to have any real definition.

keithclancy · 21-05-2015 1:02pm

jonnny68 wrote: »

they are still telling porkies though about being on time, yesterdays flight took off 35 minutes late yet they announced welcome to Dublin 5 minutes ahead of schedule, cue laughter from pax.:D

although to be fair they do appeared to have improved in recent times, i went through a phase of just refusing to fly with them after one nightmare too many,but took one flight and it went ok and have had no trouble since (touch wood)

Depends on how far you were flying and if there was a tailwind it's quite possible

Fred Swanson · 21-05-2015 1:43pm

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keithclancy · 21-05-2015 2:27pm

Fred Swanson wrote: »

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In fairness so do Aer Lingus.

Wheels touch the ground at Schiphol and its "Ladies and Gentlemen, Welcome to Amsterdam"

If they land on that runway that's across the motorway its a 15-20 minute taxi back.

* Ryanair * Ryanair * Ryanair *

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