Unlimited Calls, texts and data. Half price. Emobile

Pj! · 11-07-2012 5:46pm

Anahi Proud Jackpot wrote: »

Thanks for the heads up, I would rarely if ever have a call that long anyway and surely they have to have this in the terms and conditions.

I looked for it on the site a couple of weeks ago and could find nothing but it must be there somewhere.
As you say it's hardly 'Unlimited' if you have to hang up after an hour. I'd imagine that a lot of people will get caught out.

Butterball · 12-07-2012 7:49pm

Maybe it was me but I thought the €35 a month included VAT- anybody else under that illusion also???

looder · 12-07-2012 7:55pm

Butterball wrote: »

Maybe it was me but I thought the €35 a month included VAT- anybody else under that illusion also???

It does as far as I know. Your first bill will look higher than normal because you're paying from the day you received your phone to the date of your first billing cycle (usually a couple of week) and then your first month in advance.

Aquos76 · 13-07-2012 12:21am

Pj! wrote: »

Customer service also told me today that calling customer services (1905) is now no longer free as advertised and costs 15c.
They told me people are "calling in just to chat with someone". :rolleyes:

Although they still have the 1800 number which I presume is free.

Isn't 1905 customer service for meteor, normally if I've to ring eMobile customer care I normally ring 1901 and just say "eMobile" and I'm transferred to eMobile customer care.

Pj! · 13-07-2012 12:41am

Aquos76 wrote: »

Isn't 1905 customer service for meteor, normally if I've to ring eMobile customer care I normally ring 1901 and just say "eMobile" and I'm transferred to eMobile customer care.

You could be right. Just going by what a customer service rep told me. It wouldn't be the first time they were wrong though.

Cyrus · 13-07-2012 8:41am

Did anyone get charged extra for the sgs3? My first bill has no mention

looder · 13-07-2012 9:57am

Cyrus wrote: »

Did anyone get charged extra for the sgs3? My first bill has no mention

Nope. Got a 'courtesy call' during thw week too and no mention either.

TeddyTedson · 13-07-2012 6:25pm

Fairly pissed off I've paid an extra €100. People have ordered over the phone and got the blue one for €139.

Cyrus · 13-07-2012 6:38pm

TeddyTedson wrote: »

Fairly pissed off I've paid an extra €100. People have ordered over the phone and got the blue one for €139.

I thought you cancelled?

bazual · 13-07-2012 8:02pm

Just put an order through for the SGS III with no issue. When I added the voucher number at the end it didn't go up to 239 like it did previously. it remained at 139 so happy days and the monthly plan went down to 34.50.
Now just to play the old waiting game for the first bill to see if 100 is added but I doubt its going to be as it didnt mention 239 anywhere through the purchase.

Thanks OP

TeddyTedson · 13-07-2012 8:39pm

Cyrus wrote: »

I thought you cancelled?

No, I was going to. But it's only my house for some weird reason I haven't been able to get any mobile data. I just use wifi. It's weird. I can get it in other houses in the same estate....just not mine!
The reception is decent enough too. The first day I tried it oddly enough it was awful. I'm fairly happy overall.
I don't understand what after 30mins of netflix working perfect in the same location on mobile data it freezes the picture and won't update itself anymore. I only get sounds?

okee · 13-07-2012 9:56pm

Anyone know if calling your voicemail is included in the plan?

I'm guessing it is but couldn't see anything specific!

It is included, just checked my online Bill

I noticed i got charged for
a 1890 call and an mms message though.
Never use mms, when i tracked it down it looks like i sent one
by accident when texting someone.

smithy1981 · 17-07-2012 7:12pm

Says here you have until 30th september to redeem the voucher http://www.emobile.ie/assets/static/pdfs/eircom_exclusive_offer_T&Cs.pdf

Has anyone a spare they could PM me?

Pj! · 17-07-2012 7:28pm

Just call them or go in store.
Chances are that you won't need anything.

friendface · 26-07-2012 4:21pm

Just placed an order for an S3 on the above deal. I was able to get the phone for €139 but was asked for a €300 security deposit. It's pretty steep but I have never been an e-mobile or Eircom customer so I guess it's reasonable. Anyway, it's fully refundable after my 6th bill so I'm happy enough with that. The deal seems to good to pass up in fairness. Hoping to get my new SIII on Monday

Rega · 26-07-2012 4:23pm

friendface wrote: »

Just placed an order for an S3 on the above deal. I was able to get the phone for €139 but was asked for a €300 security deposit. It's pretty steep but I have never been an e-mobile or Eircom customer so I guess it's reasonable. Anyway, it's fully refundable after my 6th bill so I'm happy enough with that. The deal seems to good to pass up in fairness. Hoping to get my new SIII on Monday

Did you get it online or instore?

friendface · 26-07-2012 4:24pm

Rega wrote: »

Did you get it online or instore?

Ordered over the phone.

Rega · 26-07-2012 4:26pm

friendface wrote: »

Ordered over the phone.

Cheers. Been trying to decide whether or not to get this. Only a few days left to decide.

friendface · 26-07-2012 4:34pm

Rega wrote: »

Cheers. Been trying to decide whether or not to get this. Only a few days left to decide.

Yeah, I only found out about the offer as I was signing up for eircom broadband in our rented accommodation (I was previously with 3). Seems like an amazing deal as long as their aren't any hidden fees or charges I don't know about.

I was previously on an 18 month contract with Meteor and was happy with their service up until my contract expired. Seemed their was no effort to retain customers, I was offered an 'upgrade' which amounted to a deal which was worse than what was available to new customers on their website. I switched to 3 but their service and customer support have been appalling. I was constantly getting switched to roaming service and losing my data connection.

Good luck with whatever you decide to go with.

blankblank · 02-08-2012 3:30pm

Out of interest did anyone get stung for the extra 100 euro for the SIII. Third bill done and dusted and no sign of it

Cyrus · 02-08-2012 4:04pm

Davie89 wrote: »

Out of interest did anyone get stung for the extra 100 euro for the SIII. Third bill done and dusted and no sign of it

nope

TBi · 02-08-2012 5:21pm

My second bill was 35.50 and not 34.50. Anyone else have this?

blankblank · 02-08-2012 6:43pm

TBi wrote: »

My second bill was 35.50 and not 34.50. Anyone else have this?

Check did u ring any premium numbers, rang a get taxis on my last bill, 1890 numbers, cost me about 50 cent extra

Pj! · 02-08-2012 7:24pm

Davie89 wrote: »

Check did u ring any premium numbers, rang a get taxis on my last bill, 1890 numbers, cost me about 50 cent extra

Or make a phone call that lasted over an hour? They charge extra if it does.

Edit: Your bill should tell you exactly what made up the charges. Or go online and view your online statement for full details.

blankblank · 02-08-2012 7:27pm

Pj! wrote: »

Or make a phone call that lasted over an hour? They charge extra if it does..

Really,, thats good to know I didnt know that! Thanks

Pj! · 02-08-2012 7:35pm

Davie89 wrote: »

Really,, thats good to know I didnt know that! Thanks

I have yet to find it stated on their website but customer care will confirm it. Sneaky!

I keep mentioning it in here to let people know.

There are apps you can get which will notify you when the hour is approaching in a call. They can also be set to hang up automatically at a set time period and even instantly redial automatically if you choose.
Whatever suits but I think the notification setting at least is well worth having.

Johann. · 02-08-2012 7:37pm

This deal still going?

Spending €40 on credit a month, not really neccessary.

Pj! · 02-08-2012 7:39pm

Give their sales team a ring Johann. Make sure it's sales and not customer care. Ring anyone but customer care.

Adamcp898 · 02-08-2012 7:41pm

Now that I actually have use for this deal it's over dammit

ballooba · 02-08-2012 8:00pm

Adamcp898 wrote: »

Now that I actually have use for this deal it's over dammit

Tesco have the same deal, but sim only.

blankblank · 02-08-2012 8:02pm

Random Question #2:

Is anyone using the 15Gb allowance?? Last month I think I just scratched the surface of 1Gb. I feel like im not getting my monies worth from emobile :P

podgeandrodge · 02-08-2012 8:19pm

Adamcp898 wrote: »

Now that I actually have use for this deal it's over dammit

Maybe the Tesco deal would do you? 30 day contract but no upgrades of phones though..

podgeandrodge · 02-08-2012 8:45pm

Davie89 wrote: »

Out of interest did anyone get stung for the extra 100 euro for the SIII. Third bill done and dusted and no sign of it

Cyrus wrote: »

nope

Maybe both of you could ring Emobile up and remind them (just in case they haven't seen your posts!)

prettyboy81 · 02-08-2012 9:46pm

Davie89 wrote: »

Random Question #2:

Is anyone using the 15Gb allowance?? Last month I think I just scratched the surface of 1Gb. I feel like im not getting my monies worth from emobile :P

I used just over 9gb mainly through personal hotspot streaming tv & movies over wifi onto iPad in work.

Oracle · 02-08-2012 10:29pm

Adamcp898 wrote: »

Now that I actually have use for this deal it's over dammit

There's also the 48Months VIP offer if you don't use much data, or make a lot of landline calls.
Unlimited mobile calls and texts, 20 mins landline calls and 3Gb data for €20: http://48months.ie/deal

blankblank · 02-08-2012 11:08pm

prettyboy81 wrote: »

I used just over 9gb mainly through personal hotspot streaming tv & movies over wifi onto iPad in work.

I want to work here,,,,,,,,,,

ct5amr2ig1nfhp · 03-08-2012 9:40am

I thought I read somewhere that the voucher is redeemable until end of Sep?

The voucher page is still online - http://offers.emobile.ie/voucher

Edit: Yup, extract from the T&C's:-

"...Eligible Customers must redeem their voucher code and complete their order no later than the 30 September 2012, the date on which the Promotion ends..."

Link - Select Unlimited €34.50 Promotion T&Cs

Adamcp898 wrote: »

Now that I actually have use for this deal it's over dammit

Adamcp898 · 03-08-2012 11:16am

BearNecessities wrote: »

I thought I read somewhere that the voucher is redeemable until end of Sep?

The voucher page is still online - http://offers.emobile.ie/voucher

Edit: Yup, extract from the T&C's:-

"...Eligible Customers must redeem their voucher code and complete their order no later than the 30 September 2012, the date on which the Promotion ends..."

Link - Select Unlimited €34.50 Promotion T&Cs

Thanks I'll give it a go this evening

btw has anyone had any trouble with eMobile coverage around the country so far? must say I don't know a whole lot about them as a network but that offer is great

blankblank · 03-08-2012 12:11pm

Adamcp898 wrote: »

Thanks I'll give it a go this evening

btw has anyone had any trouble with eMobile coverage around the country so far? must say I don't know a whole lot about them as a network but that offer is great

They've been great in cork anyways. Mostly getting H+ on the data network, which I think I read somewhere is the best (could be corrected on this)

dan185 · 03-08-2012 12:16pm

Apart from in my house, it's the best coverage I've had with any network.

antodeco · 03-08-2012 1:50pm

No probs myself. Odd place is EDGE only, but always have a signal of some sort!

looder · 03-08-2012 6:01pm

antodeco wrote: »

No probs myself. Odd place is EDGE only, but always have a signal of some sort!

Don't Meteor (and emobile I presume) have an agreement with Vodafone where you go onto Vodafone signal where Meteor doesn't have any?

... I was sure they used to years ago so not sure if it's still in place.

breathn · 03-08-2012 6:24pm

looder wrote: »

Don't Meteor (and emobile I presume) have an agreement with Vodafone where you go onto Vodafone signal where Meteor doesn't have any?

... I was sure they used to years ago so not sure if it's still in place.

That's still in place but only west of the Shannon. Data is not guaranteed (by customer support here on boards). The maximum data speeds I've seen with them via Vodafone are GPRS. I've heard there's EDGE in some places but I haven't seen that myself.

Call quality is fine when roaming on Vodafone in the west.

Adamcp898 · 03-08-2012 9:56pm

Went to try this tonight and my account number doesn't work and their sales line is closed for the weekend dammit

Eoin · 05-08-2012 12:02am

Adamcp898 wrote: »

btw has anyone had any trouble with eMobile coverage around the country so far? must say I don't know a whole lot about them as a network but that offer is great

I haven't travelled a huge amount since switching to eMobile, but it's been excellent the places I have been. The 3G in particular - far better than Vodafone, who I was with before.

charlie_says · 05-08-2012 1:55pm

My voucher code says it's invalid....damn. Live eircom account etc.

Worth a shot ringing the sales folks? Did that work for anyone in the same situation?

whiterebel · 05-08-2012 9:23pm

Eoin wrote: »

I haven't travelled a huge amount since switching to eMobile, but it's been excellent the places I have been. The 3G in particular - far better than Vodafone, who I was with before.

West of the Shannon isn't great, around counties Galway and mayo. Good in Westport and brilliant on achill

:D

On the Shannon itself it's not too bad. In Lanesborough tonight and it's ok.

Pj! · 05-08-2012 9:45pm

charlie_says wrote: »

Worth a shot ringing the sales folks? Did that work for anyone in the same situation?

Yeah ring them and they should sort you out without hassle. If you aren't successful the first time just ring straight back and get someone else. Has worked for others.

A lot of people don't even get asked for their code.

terencemc · 06-08-2012 8:07pm

So Pj!, you just ring up and ask for the 34.50 offer sounding as if you have the voucher?

coldorator · 07-08-2012 11:44am

I just tried to avail of this offer by calling sales and was told there was nothing on my account to let me have this. I tried the whole call back but it was the same girl who answered and still saying i couldnt avail of the offer.

Unlimited Calls, texts and data. Half price. Emobile

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